Cleaning company from scratch. Starting a cleaning company

Evgeny Smirnov

# Business ideas

A cleaning company is a promising business in many Russian cities. The competition in this niche is currently quite weak.

Cleaning is a promising direction for creating your own business. In Europe, the business of cleaning apartments and commercial premises has existed for many years, is considered highly profitable, and the niche is almost overcrowded. As for the domestic market, the first cleaning companies appeared here at the end of the last century, and the direction itself has just begun to develop actively.

The cleaning company is engaged in cleaning of premises both inside and outside, regardless of their purpose. In simple terms, the activities of cleaning companies is a set of measures aimed at ensuring cleanliness in the premises.

In recent years, this type of service has become increasingly in demand due to the increased demand for professional cleaning, as well as the problems that companies have to face when creating their own services.

Main advantages

The cleaning business has the following advantages:

• The market is in the stage of active growth, the niche is not filled, so there is an opportunity for the development of new companies. Despite this, cleaning services have long been familiar to domestic consumers and are in demand among them.
• The main client base are legal entities seeking to cooperate on an ongoing basis.
• The low level of competition and minimal investment greatly simplifies the process of entering the market.

As already noted, you can start with a small investment. Key costs include funds for equipment, which can also be borrowed or leased, and staffing.

How to start a cleaning business

In order to open your own cleaning company, you need to issue permits, purchase or rent equipment, and hire qualified professionals.

Close attention will have to be paid to employee training, because the main difference between a cleaning company and ordinary cleaning is high professionalism and the use of specialized equipment. You need to make sure that you have highly qualified specialists working for you who can cope with the tasks assigned to them.

The main mission of the cleaning company is to make the place where people stay not only clean, but also safe.

franchise business

One of the ways to organize a cleaning business for apartments and premises is to buy a franchise. This greatly simplifies the process of creating a company and allows you to get full support from the franchisor: development scheme, advertising strategies and plans.

What is it and why is opening a franchise cleaning agency considered the best option for aspiring entrepreneurs?

1. Opportunity to use the experience of the franchisor. He already knows where the biggest problems can arise and how to deal with them. The entrepreneur gets the opportunity to contact the franchisee for information support, and not solve problems by trial and error.
2. Launch scheme. Any franchise includes information on how to start a business, step-by-step development and features of organizing work in a new branch.
3. Discounts or special conditions for the purchase of equipment (provided that the franchisor is its manufacturer).
4. The ability to use an already promoted site as an advertising platform for your own company.
5. Profitability. Any franchise usually includes an approximate payback time of the company, which makes it possible to evaluate all prospects and opportunities.

When choosing a franchise, be sure to pay attention to the ratio of the size of the lump-sum fee and what the franchisor offers. For example, if a step-by-step development strategy is not offered, then there is no sense in such a franchise. Even the possibility of using a corporate identity will not help if a person does not understand how this field of activity works and does not receive help from the head office.

Each company independently forms the cost of the franchise, taking into account many factors: brand popularity, how much effort the main office spends on partner training, etc.

A ready-made business is easier to develop if there are no competitors under the same brand in a given city or district. Therefore, you should make sure that the central office will not sell the right to establish a cleaning company near you in the near future. Otherwise, part of the effort will be spent on competing with a company that follows the same strategy as you.

Business from scratch

Before you open a cleaning company from scratch, you need to carefully study this area of ​​activity, develop a step-by-step development strategy, and only then proceed to action. This will save money on opening, as well as roughly estimate how quickly the investment will pay off and in which direction you need to move.

What you need to know before starting a cleaning company

The peculiarity is that it can be organized with a minimum of funds and effort. To do this, it is enough to register an individual entrepreneur or LLC, purchase a set of equipment for work, find customers and you can proceed. As the clientele expands, you can hire additional employees, buy equipment, etc.

You should also take into account the features of the work. Cleaning is usually carried out on holidays or weekends, especially when it comes to large companies. The schedule usually has to be drawn up individually, adjusting to the needs and wishes of each client.

Where is the best place to start a cleaning company?

Of course, entering the markets of large metropolitan areas, where dozens of companies that have proven themselves already operate, is difficult and unpromising. It is best to choose areas and cities where the level of competition is not too high, and the number of customers will allow you to build the necessary customer base for payback and profitability.

How to choose a target audience

To select the target audience, you need to decide which customers you plan to cooperate with. Interaction with legal entities is simpler than with individuals. The reason is that large companies are well aware of the importance of professional cleaning, the quality of which largely determines the image and prestige of the company.

But ordinary people rarely hire a cleaning company. This is due to the peculiarities of the mentality: our people are not used to being served by servants. Even with the availability of funds, it is difficult for most compatriots to come to terms with the presence of another person in the apartment.

Accordingly, all novice businessmen who decide to create a cleaning company should focus on mid-level organizations, as well as large commercial structures.

Business registration

To open a cleaning company, you do not need to obtain any special permits from government agencies. It is enough to register as an individual entrepreneur or LLC, after which you can start your activity.

What form of ownership to choose

Initially, you need to decide on the legal form of the cleaning company - LLC or IP? From the point of view of the law, there are no restrictions, but the nuances of each form should be taken into account.

Individual entrepreneur	Limited Liability Company
Minimum tax and more freedom.	The need to submit reports to the tax and 13% tax.
Responsible with all his property even after the closure of the IP.	Only the founders of an LLC are liable for obligations within the framework of their authorized capital.
Lack of accounting.	Since 2013, all companies must maintain and submit accounting records, regardless of the chosen form of taxation.
If there are no employees, then you do not need to file reports for them.	It is necessary to submit ERSV and 4-FSS every quarter.
Registration of entrepreneurs is carried out at the place of residence.	Registration of the company is carried out at the location of the main office. For activities in other cities, you need to register branches.
It is difficult to get loans and investments.	Investments and loans are more accessible.

When deciding to create an LLC, it is better not to use a sample charter downloaded from the Internet, but to hire an experienced lawyer who can develop it according to your preferences and wishes. But if this is not possible, use the standard document:

Download Sample

OKVED cleaning services

When submitting documents to the tax office, you must correctly indicate the OKVED codes:

• 70.1 - cleaning and cleaning of industrial and residential premises, equipment;
• 70.2 - cleaning and cleaning of vehicles;
• 70.3 - activities for carrying out disinfection, disinfestation, deratization works;
• 00.3 - cleaning of the territory and similar activities.

Sample business plan with calculations

A sample business plan with calculations will help you understand the features of this type of activity, present the work process and payback periods. You can create a ready-made business plan for a cleaning company from scratch or use our example.

Business plan

The goal of the project is to open a cleaning company. The main source of income is payment for professional cleaning services.

Expenditure part

Registration of an enterprise costs from 1800 to 5000 rubles. You will also have to spend about 200 thousand rubles on equipment, but these costs can be reduced if you take everything on credit or leasing. It will also be possible to save on rent, since there are no special requirements for the condition of the premises: it is not the clients who will come to you, but you to them.

When compiling a list of initial expenses, wages for the first time should also be taken into account:

• driver - 20-25 thousand rubles;
• cleaners - 2-4 people for 18-20 thousand rubles.

Initial investment

Before launching a project, it is imperative to calculate how much money is needed for opening, taking into account the cost of equipment and machinery.

Item of expenses	Price, rub
Cleaning equipment	200 000
Vehicle for transportation	300 000
Marketing	115 000
Company registration, preparation of all necessary documentation	6 000
office equipment	65 000
working capital	150 000
total amount	836 000

Thus, the initial investment for opening a cleaning company (subject to the purchase of all equipment, and not a loan) will amount to 836,000 rubles.

Monthly expenses

So, monthly expenses are determined at the level of 268,700 rubles.

Revenue part

Estimated monthly income

In order to understand what kind of profit you should count on, you need to start from the prices for certain services in this market segment. If you take into account regional rates, you get the following:

Most cleaning companies also have minimum limits on the area to be cleaned - 40–60 sq. meters. If the territory is more than 150 sq. meters, the client does not pay the transport costs.

Profitability and payback

With such calculations, the profitability of a cleaning company will be about 40%, which is a fairly high figure. Individuals will mainly pay in cash, while legal entities will pay by current account. Of course, there will be less cash receipts from individuals, so you can take the ratio of 40/60.

Suppose that a cleaning company can receive 90 orders from individuals and 20 orders from other companies per month. With a revenue of 560,000 rubles, the net profit will be 117,000 rubles. Profitability is more than 20%, and the payback period is 12 months.

Room selection

On the one hand, you don’t have to worry much about choosing a room. Clients will not come to you, and the office is needed only for registering a company, storing equipment, etc. On the other hand, the location will be important if most of the clients are located in a certain part of the city. This will save you money on transport costs.

List of required equipment

The list of necessary equipment depends primarily on the services that you plan to offer to customers. If this is a complete package, then you will need the following:

• industrial type vacuum cleaner;
• floor washing machine;
• floor dryer;
• cleaning trolley;
• bucket on wheels;
• various cleaning equipment;
• household chemicals;
• window cleaning tools;
• steam cleaners;
• clothing for staff.

The amount of equipment depends on the number of clients that will be served at the same time.

How to recruit staff for a cleaning agency

The quality of work largely depends on the professionalism of the staff, so close attention should be paid to its selection. Employees must have some experience. If a newcomer is hired, then it is better to temporarily assign an experienced employee to him for control and training.

The appearance of employees will also be useful, which should evoke pleasant associations of professionalism and respect. Regardless of the qualifications of the staff, they must be trained. If the business is organized by franchise, then such concerns are usually taken over by the head office.

If a cleaning company opens from scratch, then you can send staff to specialized courses. There is no point in hiring a special person for training at the initial stage: it is effective only if there is a high turnover of staff.

How to find clients

You can promote your own cleaning business both offline and online. In most cases, a new firm receives its first orders through personal contacts and connections. It is worth trying to find potential customers through acquaintances, partners and friends.

Advertising cleaning company and services

It is better to pay close attention to regular customers. One-time orders bring a lot of profit, but instability does not end well. Regular customers can be found in office centers, shopping centers, entertainment complexes. Communication with administrators, managers, acquaintances is a proven approach that pays off.

It will be effective to use the Internet to promote your own company. This can be done through:

• Corporate website, where all information about the company, the cost of services and features of work will be provided.
• Contextual advertising and social networks.
• Advertising of a cleaning company on thematic sites.

Business Development Paths

Cleaning is a process that includes many directions, so there is room for expansion. The development of a cleaning company can take place in the following ways:

1. Exit dry-cleaner of a carpet and a carpet, upholstered furniture in house conditions.
2. Professional cleaning.
3. Cooperation with shopping centers, offices and shops.
4. Washing windows, facades, etc. at a height.
5. Organization of a carpet washing shop.

If things are successful in one city, the brand has become recognizable, then you can think about expanding. To do this, you need to register a branch in another city and carry out everything by analogy with the original version. In addition, you can offer a franchise for those who want to open a cleaning business under your brand.

• Directions
• Registration and paperwork
• room
• Staff
• Equipment
• A little about advertising
• Expenses and income

Cleaning firms have recently appeared in the CIS countries, so this type of income can be a good start for a woman who decides to organize her own business. Moreover, its discovery and development will not require large investments, so the risk is minimal. So, how to open a cleaning company from scratch, where to start and how to succeed? We offer you a step-by-step guide to successful entrepreneurship.

Directions

The first step in starting your own cleaning company is to choose the right line of business. You must understand that small companies are reluctant to partner with cleaning organizations. Two or even one cleaning lady is quite enough for them, with whom an employment contract is concluded. The same applies to individuals, as they will need the services of your company only for general cleaning after repairs or before any important celebration. However, such one-time orders will be more expensive in price and should not be abandoned. This is especially true for those women who decide to open a business in a small town and do not have much competition. It is possible that thanks to word of mouth, you will get your first profit. The most profitable option is cooperation with large organizations, especially with shopping and entertainment centers.

Some entrepreneurs open cleaning companies that not only clean the premises inside, but also wash the facades of buildings. Such work will be more highly paid and special training of employees will be required. A safety briefing will also be required.

Registration and paperwork

Of course, if you want to open a cleaning company correctly, you cannot do without legal registration of your business. What documents are needed for registration and what should be studied before starting work? To open a cleaning company, you will not need to obtain a license, but the activity must comply with GOST R 51870-2002: “Household services. Services for cleaning buildings and structures.

You will also need to decide on the legal status for opening a cleaning company. For cooperation with large organizations, it is better to register and formalize an LLC with a general taxation system. If you still want to open a company that cleans private houses, then feel free to register an individual entrepreneur with UTII taxation. After registration and registration of the organization with the tax authorities, it will be necessary to obtain permits for the premises from the SES and state fire supervision.

room

In some cases, when you are planning to open a small cleaning company, you can even do without renting a room. The dispatcher will take orders at home and contact the cleaners to transfer information about the place and specifics of cleaning. Equipment can be stored in your garage. This option is acceptable at the very beginning, when the business only needs to be developed and the search for the first customers is underway. However, we still advise immediately, even before the opening, to look for a suitable building. A small room of 20-30 sq.m., divided into the director's office, a room for staff, a room for inventory, equipment, household appliances, overalls, etc., will be quite enough for you. In the future, when you can promote the company well, you should think about renting a large office building.

Staff

As for the personnel, in order to open a good cleaning company, it will be necessary to try and select qualified employees. You must take into account that you are not hiring a simple cleaner, but a cleaner, i.e. a person who has received special training, knows how to use sweeping machines, understands chemicals for removing dirt and is able to perform large volumes of work.

The number of cleaners depends on the orders, so for the first time, 2-3 good employees will be enough for you. Be prepared for the fact that the job of a cleaner is not in demand, so a high turnover of staff is possible. Most likely, shortly after the opening of the company, you will have to hire a recruiting manager if you do not want to search for new employees yourself.

To open a successful cleaning business, you need to pay attention to all the little things. Take care of creating your own logo and original name, which will be on the overalls for cleaners. This will make a good impression on customers.

In relation to other employees, everything is individual and depends on your desire, professional skills and how large a company you want to open. You can easily refuse any of the following positions and take over all its functions (or do without it at all). To open a quality cleaning company, the following employees are usually hired:

• advertising manager;
• purchasing manager;
• manager for attracting and working with clients;
• quality control manager;
• accountant;
• driver;
• administrator.

The cleaning business is a relatively new type of business activity for Russia. At the same time, it is growing rapidly and is one of the most highly profitable. How to open a cleaning company from scratch? How much money do you need to invest? When will the investment pay off? Read about it in our article.

The first agencies providing cleaning services appeared on the Russian market in the early 1990s. Then domestic entrepreneurs began to actively adopt foreign experience. Rapidly growing banks, business centers and shopping centers, which outsource cleaning of premises, also became their first clients. Subsequently, hotels, railway stations, airports and industrial enterprises also stopped employing cleaners and began to turn to cleaning professionals. At the same financial cost, they received a higher quality product.

Today, companies providing cleaning services are also cooperating with individuals - they put things in order in apartments and cottages. In this article, we will tell you how to open a cleaning company step by step and how much money you need to start such a business.

How to start a cleaning business

The first thing to do is to study the local service market, the demand and readiness of the target audience to purchase such a service. If the idea of ​​​​opening your own business has already taken shape in the form of a decision to create a cleaning company, it's time to take the next step - start developing a business plan (BP).

Step 1. Target audience

When creating a BP, one should take into account local specifics and the largest settlement in which you will work. This type of business first developed in large Russian cities, where demand is high, large companies are the main customers. Under these conditions, it is not difficult to find and train staff, to gain a client base. It will be more difficult for entrepreneurs who create a cleaning company in a small town. There is a demand for these services, but many employers will need to prove the advantages of a professional approach to the cleaning staff. Decide on the target audience.

Both in a metropolis and in a small town, consumers of cleaning services are: legal entities (companies) and individuals. The types of cleaning work, technologies and equipment used depend on the target audience.

Cleanliness in industrial premises, restaurants, shopping centers, offices and warehouses is carried out at increased prices. This line of business is more profitable. At the same time, working with legal entities will require large financial investments at the start.

Step 2. Selecting the services provided

When compiling a BP, one should take into account not only the types of work, but also the types of cleaning of the premises. She happens:

• one-time and periodic (for example, when preparing the premises for the opening or holiday);
• daily (in the operating office or in the production shop);
• specialized (it is required to wash lamps, dismantle and wash curtains, clean carpets, take out garbage).

Before you open a business such as a cleaning company, monitor the market. Study your competitors, analyze their price lists. With this in mind, decide:

1. with the target audience;
2. list of services;
3. prices;
4. business development strategy.

If you understand that demand will be met, proceed to the next step.

Step 3. Registration of a cleaning agency

Decide on the form of ownership: you can register a limited liability company (LLC) or an individual entrepreneur. In the case when the main clients are legal entities, it is more expedient to register in the form of an LLC. When the bulk of the clientele are individuals who do not need to issue VAT invoices, it is preferable to be an individual entrepreneur.

Before opening a cleaning company, decide which tax system to use. If there are legal entities among the clients, choose the general taxation system (OSNO).

Important! For a novice entrepreneur, it is better to choose a simplified system (STS) "Income minus expenses"

The simplified tax system is preferable because the cost of cleaning equipment purchased in the first year of operation can be significant. In this case, the tax rate can be from 5 to 15%. You can switch to the simplified tax system only if the conditions set out in Art. 346.13 of Chapter 26.2 of the Tax Code of the Russian Federation.

The UTII system is applied if the individual entrepreneur provides apartment cleaning services only to individuals. At the same time, OSNO or USN may apply to legal entities (two tax regimes can be combined).

Important! Which special regime will be used, specify when registering your company. If this is not done, the tax office will transfer you to the general system, which is used by default

When processing documents, indicate 74.70 as the code of the main economic activity (OKVED). "Cleaning and cleaning of industrial and residential premises, equipment and vehicles." This type of activity is not subject to certification, so the package of documents will include:

• application in the form P21001;
• a photocopy of an identity document (passport);
• a photocopy of the tax registration certificate (TIN);
• a receipt confirming payment of the state duty (800 rubles).

After three working days, you will receive a certificate of registration in the EGRIP.

How to start your own cleaning company from scratch

After registration, you will need to solve several problems in parallel: choose the premises and equipment, hire staff and conduct an advertising campaign.

Step 4. Finding a room

The selection of premises should be dealt with even before the opening of a cleaning company. It should be borne in mind that it must comply with the norms of sanitary and epidemiological supervision and fire supervision. To accommodate an office and a room for storing equipment, a room of 20-30 square meters is enough. meters. You can search on your own or contact a real estate agency. In order to save money, you can use the free service for finding premises on the SME Business Navigator portal (registration required).

When choosing a room, consider the following:

1. How convenient will it be for employees to get to work (it is preferable to look for an office in the city center);
2. Appointment of the premises (beware of renting in squatter buildings);
3. Terms of the agreement with the landlord (write down all the conditions, including early termination and utility bills);
4. Is it possible to refurbish the premises.

Step 5. Equipment selection

Used equipment for a cleaning company will be cheaper, but it is better to purchase new popular brands. German and Japanese manufacturers have proven themselves well in this market. Be guided by the reviews of buyers of goods and your financial capabilities.

First you need to buy:

• scrubbing machine (150-170 thousand rubles);
• hair dryer for drying rugs (20-25 thousand rubles);
• industrial vacuum cleaner (30-40 thousand rubles);
• professional trolley (10 thousand rubles);
• cleaning equipment (40-50 thousand rubles).

In addition, a vehicle will be required to transport personnel and equipment to the work site. Every month you will need to purchase cleaning and detergents, household professional chemicals. For consumables, depending on the type of work and the number of clients, it may take from 30 to 50 thousand rubles.

Step 6. Recruitment, advertising

To open your own cleaning company from scratch, you will need to not only hire, but also train staff. The number of employees is determined on the basis of volumes and the fact that each cleaner, according to established standards, is able to restore order on an area of ​​​​500 square meters within a day. Large cleaning agencies will help with employee training. It will cost 5-10 thousand rubles per person.

Hire professionals to develop a company website. You can save money at this point. using free constructors, but the functionality and opportunities for promoting the Internet resource will be lower.

Place on the portal a detailed description of the services provided, customer reviews, contacts. Run an advertising campaign.

Many large cleaning agencies offer a franchise. In this case, the franchisor will help to establish a flow of applications from customers, support an advertising campaign, and train staff

Calculation of costs for opening a cleaning company

Let's calculate how much start-up capital is required to start a cleaning business. It all depends on the goals and scope of the future business, but in general, you will spend:

Thus, you will need about one million rubles to open a cleaning business. If you correctly approach the issue and think through all the nuances before opening a cleaning company, the project will begin to make a profit in 6-9 months.

Three months of accounting, personnel records and legal support for FREE. Hurry, the offer is limited.

Defeat dirt and earn money.

Cleaning is a highly demanded service. Over the past 10 years, the number of companies wishing to master this niche has only grown. Clients can be owners of apartments and houses who do not have the time and desire for homework, legal entities wishing to outsource the cleaning of offices, retail, production areas to third parties and organizations. The threshold for entering this business can be zero, or it can start from 500,000 rubles - this will depend on your specialization and the form of doing business.

Working on the principle of "single handicraftsman" has its pros and cons. The first includes minimal costs, the ability to keep all moments under personal control. The disadvantages are the inability to cover “everything at once”, a small flow of orders that you are able to serve.

The organization of a cleaning company carries the threat of problems with personnel, financial investments, risks, while at the same time making it possible to expand, increasing the number of objects and customers.

Starting with a zero budget means working in small areas with the help of one or two employees, interacting mainly with individuals. Since the competition is quite high in this type of business, it is possible to win serious customers in most cases by resorting to price dumping.

When opening a cleaning company, orders are sought by distributing leaflets and posting ads in multi-storey residential buildings and cottage settlements, posting ads on the Internet and social networks, through acquaintances, through direct calls.

Infographic: 6 steps to start a cleaning business from scratch:

In the infographic, we will consider the opening of a cleaning company with a sufficient number of employees capable of servicing large facilities (cafes, restaurants, offices, several cottages, production bases, etc.).

After you have officially registered, start looking for clients: advertising, direct sales by phone, participation in thematic events, etc., and at the same time - recruitment. The best option is the selection of workers for a specific object. If you find the cleaners earlier, you will either have to pay them to wait, or they will scatter.

How to open a cleaning company with minimal investment

A limited budget for starting a business or its actual absence should not be an obstacle to realizing your goal.

What format of work to choose if there is no money for business promotion?

In this case, feel free to choose the "loner" format - act as the main employee and manager. When you find a client who will require services that you are not able to perform on your own, look for an additional employee.

The most important thing for starting a business is determination and action. There will never be perfect in this world. The main thing is to take daily actions that, according to your calculations, will bring financial results.

Steps to Start a Cleaning Company with Zero Starting Budget:

1. IP registration. The main OKVED code is 74.70 - Cleaning and cleaning of industrial and residential premises, equipment and vehicles.
2. Search for orders: placing ads on Avito, on other resources, groups in social networks, calling companies to make an appointment.
3. Conclusion of an agreement (a standard agreement for the provision of cleaning services can be downloaded here).
4. Prepaid expense.
5. Execution of work.
6. Final payment under the contract.

Try to always take either the full amount or an advance.

But in fact, in a real business, this is quite difficult, since most cleaning companies offer payment for services upon completion of work. And customers are afraid that you will "throw" them, or you will do poor quality cleaning.

At the same time, remember that paying after the fact will be risky - you may simply not be paid. Which decision to choose is already a matter of your inner willingness to take risks and the situation on the market.

Working moments: registration, staff, equipment, uniforms and facilities

Having decided to start, register your business. You can choose the form of LLC or IP (the latter option is preferable for beginner businessmen). Your OKVED codes are 74.70 (cleaning and cleaning of industrial and residential premises, equipment and vehicles) and additional ones.

You can apply for an IP without leaving your home, through the portal of public services.

The purchase of work uniforms and professional chemicals will require small expenses - in general, about 10,000 - 20,000 rubles.

The list of equipment that you will need for work will depend on your specifics. So, if you plan to start with cleaning houses and apartments, then household appliances are suitable for you:

• rotor;
• water mud vacuum cleaner;
• extractor;
• polishing machine;
• ladder, buckets, sponges, couplers, professional chemicals.

Personnel should be recruited for a specific facility. Those. you and the client agreed to clean the cottage with an area of ​​400 sq.m. with furniture dry cleaning - immediately look for specialists who can help you. They are looking for such working personnel on Avito, regional portals where such resumes are posted, in the Vkontakte and Odnoklassniki groups, posting job advertisements on the bulletin boards of microdistricts. Recently, unfortunately, access to the applicant's data on Avito has become paid.

If you are approached by labor migrants, pay attention to the availability of a work permit, otherwise you can get fined.

List of cleaning company services for cleaning apartments, cottages and non-residential premises

Differentiated services are understandable to customers and meet their needs, and cleaning businessmen can make good profits.

Standard gradation of residential cleaning services and their cost:

• express cleaning on an area up to 70 sq.m. (1.5 -2 thousand rubles);
• general cleaning in a residential area up to 70 sq.m (3-5 thousand rubles, includes dry and wet cleaning, polishing furniture, degreasing the kitchen);
• cleaning after repair (from 5 thousand rubles);
• cleaning after a fire (from 10,000 rubles);
• additional services at different rates (garbage removal, dry cleaning, etc.)

The provision of cleaning services for legal entities may include the following services:

• industrial alpinism (sink of shop windows, windows, glass facades);
• cleaning the area in front of the building;
• toilet cleaning,
• cleaning of industrial and kitchen premises for cafes, restaurants, canteens;
• cleaning pools, baths.

Cleaning of apartments and equipment for work

When working with professional chemistry, one should be well versed in the features of the action of a strongly alkaline substance on a particular material in order to avoid damage to property and related problems. So, for example, the polishing of the laminate is not performed. Instead, protective coatings such as SMART PROFI, Clean and Buff "Premiere Clean & Buff" are applied. To work with floor coverings, it is recommended to use a rotary polishing machine, a polishing machine (you can use a household one from Karcher).

Minimum for cleaning apartments and cottages you will need the following equipment:

• rotor for washing floors and dry-cleaning carpet;
• water mud vacuum cleaner;
• extractor;
• stepladder for working with chandeliers, ceiling, tall furniture;
• buckets, couplers, fur coats, professional chemistry.

Cleaning of premises after repair

After construction work, effective acid products are needed that allow you to quickly remove traces of cement, plaster, lime, mixtures, rust and salt smudges.

Contaminants can be removed manually or with the use of foam generators or high-pressure apparatuses.

Prices for work start from 140 rubles/sq.m. (in rooms up to 50 sq.m.). In an apartment or cottage up to 200 sq.m. (this is the most frequently ordered option) the price starts from 120 rubles/sq.m.

Means for cleaning premises after repair

Highly concentrated Shine No. 5.

Designed to work in internal and external surfaces with stains of building mixtures, cement, etc. The cost for 5 liters is from 300 rubles.

Used for manual and mechanized harvesting. The solution is applied to the surface with a brush, sponge, brush or spray method, after 5-10 minutes the surface is washed with water.

Consumption for weak pollution -10 ml per 1 liter of water, for strong pollution -1:1.

Alkaline oil cleaner Power No. 8.

It is used for metal surfaces, tiles, marble, artificial stone, self-leveling floors. With this tool, you can remove carbon deposits, soot, oil stains, fuels and lubricants. The cost for 5 liters is from 300 rubles.

Try to purchase professional cleaning products for residential and non-residential premises from wholesale suppliers - this will allow you to save a lot, since the consumption of chemicals during daily orders will be significant.

Dry cleaning of upholstered furniture, carpets, chairs

Dry cleaning is the second most popular cleaning service. It is often ordered for residential and office premises in order to remove grease, stains from blood, food, ink, felt-tip pens, paints from mattresses, sofas, carpets, chairs.

Approximate rates:

Chair - from 200 rubles / piece.

Armchair - from 400 rubles / piece.

Sofa 2-seater - from 1300 rubles / piece.

Corner sofa - from 2400 rubles / piece.

Photo "BEFORE" and "AFTER". Expand your portfolio - be sure to take photos!

Window cleaning, industrial mountaineering

This service is also very often ordered from cleaning companies. The price for washing a window from two wings and from plastic starts on average from 500 rubles. It takes about 15-20 minutes for a professional to do this work. These services are seasonal: most often they are ordered in spring and autumn.

Cleaning windows, facades, balconies, shop windows from the outside at a height is classified as hazardous work and requires licensing. Employees performing this work must be provided with the necessary equipment, undergo specialized training. Otherwise, you will not be able to provide this service.

Important! To perform work at height (industrial mountaineering), a license is required. This means that your organization must join the SRO at the place of deployment and pay an entrance fee (300,000 -700,000 rubles). Workers must have permits and certificates of a high-altitude fitter, work permits must be issued with instructions.

Industrial mountaineering is an expensive service (the standard washing of windows from the inside and in one-story houses is not taken into account - the prices here are low). The salary of an installer in the regions is on average 50,000 - 60,000 rubles, in Moscow it is, as a rule, 2 times higher.

These workers are expensive..

Cleaning after a fire

It is very problematic to remove the smell of burning because of the release of resins and phenols at high temperatures and their peculiarity of penetrating deeply into materials, therefore, owners of residential premises where smoke has occurred often turn to specialized cleaning companies. Therefore, this service must be on the list of your options, especially since the price for it starts from 200 rubles per square meter.

Equipment and means necessary to work with a room with traces of soot, soot, burning:

• high pressure apparatus;
• foam generator;
• detergents (concentrate);
• vacuum cleaner;
• nozzles.

Diluted concentrates of the Karcher series, Kiehl HODRUPA A soot remover are often used as detergents. The latter is used undiluted for manual cleaning of fire-affected objects and in certain proportions if high-pressure apparatuses are used.

The sequence of actions when washing rooms in which a fire or smoke has occurred:

1. Applying foam.
2. Interaction of chemistry with the surface.
3. Washing off the chemical with an AED.
4. Removing water with a vacuum cleaner.
5. The final stage can be the aromatization of the room with professional air fresheners: the unpleasant smell in the room is eliminated with the help of disinfectants and neutralizing agents.

Pool cleaning

To clean the pools, you will need separate specialized equipment, chemicals and instructed personnel. The standard set of cleaning services includes:

1. Drainage and garbage collection.
2. Cleaning the floor and walls of the pool, including from algae, their disinfection.
3. Wiping and disinfection of sun loungers, handles, rugs.
4. Cleaning plaque and polishing tiles and other surfaces.
5. Cleaning and disinfection of showers and locker rooms.

Your clients can be both private owners of cottages, and baths, saunas, sports and fitness centers, swimming pools. Average price for 1 sq.m. - from 200 rubles. The cost may be higher if the pool is deep and heavily polluted.

Cleaning of cafes, restaurants, industrial facilities

Industrial premises need constant monitoring of cleanliness. While daily cleaning is performed by permanent staff, specialists from cleaning companies can be invited to general cleaning.

If this is a public catering, then you should use special products against traces of fat, oil, burning.

The subtleties of work in cleaning: do not offer sex!

Cleaning of apartments, as a rule, is carried out by women aged 25 to 45 years. They come to a strange house, not knowing at all who will meet them. Cleaning staff receives offers of an intimate nature from time to time, so working alone can be unsafe.

Most private traders are forced to immediately warn: do not offer sex!

Your safety or how to protect yourself from accusations of theft

Accusations of employees of cleaning companies of theft and damage to property are a nuisance that is very often faced by those who open a cleaning business for cottages and apartments. This is also a common fear of new businessmen.

How can such accusations be prevented and avoided?

There are several options here.

If you work alone or with a trusted person, then the risk of theft is minimal. If the company employs several people and their number is growing, then sooner or later you will encounter such a problem.

The way out of the situation may be insurance of civil liability of employees. Any damage caused by cleaners to the customer (theft, damage, etc.) is covered by the insurance company. The purchase of such an insurance policy will not only minimize unpleasant situations, but also increase customer loyalty, and this is a definite plus.

Problem customers and receivables

One of the most common problems that cleaning companies face is late payments and non-payment of debts.

Be prepared for the fact that 1 in 10 of your customers will delay paying their bills. In difficult cases, debts will have to be “knocked out” in court. To do this, your state (or outsourcing) should have a lawyer who will deal with claims and litigation work on receivables.

In practice, the “risk zone” is legal entities that have recently been operating on the market (the so-called one-day firms), clients that are already acting as defendants in court in similar cases. Having ordered services, dishonest companies begin to "pull" with payment, referring to financial problems, while it can be difficult to obtain payments even through the courts, since they do not hold funds in bank accounts.

In order to insure against non-payment, it is always necessary to conclude an agreement and sign a work acceptance certificate. Even if you know the client well and have worked with him more than once, always try to protect yourself from such problems by properly filling out documents.

What to do if the client refuses to pay or starts to feed "breakfasts"?

In this case, a claim letter is first drawn up and sent to the client by registered mail. If the money is still not transferred to your account, go to court and seek a court decision in an administrative case. If the amount of debt is more than 350 thousand rubles, you can try to initiate a bankruptcy case for a legal entity-debtor.

Search for orders and promotion of services

Tenders

Competitions for the provision of cleaning services are held quite often. They are organized by large retailers (Magnit, Auchan, Pyaterochka, etc.), business center management companies, regional and municipal authorities, and industrial enterprises.

Such tenders involve significant budgets (from 500,000 rubles to several tens of millions of rubles), however, the requirements here are strict: to the number of employees, price category, availability of equipment and tools, work experience, financial security, etc.

If your clients are individuals, do not refuse to permanently post information about your services on specialized Internet resources (“Avito”, “From hand to hand”, etc.) Additional orders can be brought by publications in groups in social networks, forums, exchanges freelance, resources for finding orders and contractors (“Professionals ru”, “Repairer ru”, etc.)

Put up ads in urban neighborhoods, drop flyers in mailboxes - this can give, albeit a small, but exhaust.

Create a website that will represent your company on the Internet. Develop it and look for clients using contextual advertising and SEO.

This is what your competitor's website looks like. Do better.

Direct access to customers through telephone conversations

If your business employs several dozen people, you cannot do without direct sales. You or your sales manager must call a certain number of potential customers daily in search of a real order.

Your advantages over competitors can be:

• lower price;
• employees with Russian citizenship or a work permit if the backbone of your staff is migrant workers;
• customer focus;

Thematic events, competitions, etc.

From time to time, exhibitions, workshops and other events are held in the cleaning industry where you can offer your services. It is not necessary to wait for "cleaning" events. At exhibitions dedicated to design, cottages, your target audience can also be - use every opportunity to declare yourself and your business.

White salary This is the only legal form of wages. Many job seekers, when looking for a job, also face illegal types of payment: black and gray wages. In order to figure out whether the salary of this employer is legal, you need to pay attention to the following signs.

Signs of a white salary:

• The full amount of the salary is indicated in the documents when applying for a job.
• The accrual of bonuses and other incentive allowances is carried out by order.
• Money is transferred to the card or issued through the cashier. Cash payment must be made according to one of the following documents: cash receipt, payroll or payroll. Documents must be signed by the head, chief accountant or an authorized person. Opposite the name of a particular employee should be the amount that is handed out.
• No additional amounts in envelopes are issued.
• The actual amount of income is reflected in the 2-NDFL certificate and on the payslip.
• All deductions are made from the entire amount of the employee's income.

What is the official salary

Many people do not even think about the fact that they receive illegal income. They work without registration or receive part of the payment in envelopes, but do not understand that part of their income is hidden. For most employees, it does not matter that the amount of their actual income according to documents is less than their real earnings. Employees pay attention to the fact that the money arrives on time, without delay.

The official salary is accrued either according to the time sheet, or according to the fulfilled standards. An employee should not be registered for a salary less than the minimum wage established by the state.

Salary Structure

• Salary. For the calculation of which the actually worked time is taken into account according to the time sheet, or the actually fulfilled norms.
• Bonus (for length of service, qualifications, seniority, rank or others).
• Surcharges for work on weekends, for night time, for replacing an absent employee, and others.
• Incentive payments, including bonuses.
• The district coefficient established in a particular region.

When an employee is on sick leave, he is paid temporary disability benefits. When you are on a business trip - business trip. And when you go on vacation, vacation pay is paid.

Features of employment for work

When hiring an employee, a hiring order must be made. An employment contract is another fundamental document describing the position, working conditions, rest, as well as the amount of remuneration for the duties performed.

You need to familiarize yourself with the following internal documents of the organization:

1. Collective agreement.
2. Award provisions.
3. Inner order rules.
4. Job instructions.
5. Taxes and wages.

You need to understand the difference between accrued and paid wages. The difference between them is the personal income tax withheld (personal income tax), trade union dues, alimony and other deductions under the writ of execution.

Additionally, the employer pays mandatory contributions from all accrued income of employees to the following extra-budgetary funds:

1. Pension Fund of the Russian Federation (PFR).
2. Compulsory Medical Insurance Fund (FOMS).
3. Social Insurance Fund of the Russian Federation (FSS).

Illegal types of wages

On the territory of the Russian Federation, there is only one type of remuneration - the official salary in accordance with the Labor Code of the Russian Federation. In a common folk way, such earnings are called white wages. No other types of wages are legal, there are no legal concepts of black or gray wages.

Black salary

An employment contract is not concluded with an employee, an order for hiring is not made and there is no documentary registration of a person in an organization. Such an employee receives earnings in cash in an envelope.

Obvious disadvantages of illegal sources of income:

• Not protecting the employee by law.
• No tax payments.
• Impossibility of official leave on vacation, sick leave or maternity leave.

The employee does not have a length of service and there are no deductions to either the MHIF, or the PFR, or the FSS. In case of illness or in case of dismissal, the employer often does not make the due payments. When it comes time to receive a pension, payments will be minimal.

The only advantage of such a source is a higher amount of illegal income. This option is convenient for business areas with a regular turnover of cash, which later go to pay earnings.

This method is also convenient for real estate organizations. In such firms, only a few people are registered, and the rest receive only a percentage of sales.

Gray salary

Partially official salary is called gray. At the same time, employees are registered for the minimum wage. It is from this amount that the employer pays all taxes. Sometimes an employee is issued for a position with a lower salary. The rest is paid in an envelope.

This scheme allows the employer to reduce the cost of taxes and allows you to increase wages. However, sick leave, maternity, vacation, as a rule, are calculated according to the minimum wage and their size is minimal. It is highly likely that after the decree, the employer will offer to quit, and if he disagrees, he will leave only the white part of the salary.

Another disadvantage of partly illegal earnings is that the employer regulates the amount in the envelope on his own and can set various fines and illegal deductions.

Scheme of illegal salary disguised as dividends

Another way to pay wages is a scheme that includes a minimum wage and dividends. Each employee is given the opportunity to purchase shares of the organization, which he must sell upon dismissal.

These conditions are specified in the employment contract. A smaller part of the salary is processed and paid on time. The employee periodically receives most of the income in the form of dividends, which in fact make up the bulk of his earnings.

Taxes are transferred only from the minimum salary. The frequency of dividends is not monthly, but quarterly. In this scheme, dividends are a good cover for illegal income. To identify this scheme, they reconcile all employment contracts, minutes and documents of shareholder meetings, employee shares and the amount of payments.

What is the employer's risk?

Often, the employer is calm and confident that employees will not complain, because they will not be able to prove anything without official documents. However, illegal schemes are detected quite simply. To do this, an unscheduled check is carried out and the number of employees in the workplace and in the staff list is simply compared.

Complaints of employees to inspection bodies and testimonies can contribute to the identification of this scheme. Illegal wages and tax evasion threatens the employer with large fines and even criminal liability.

Advantages and disadvantages of official earnings for an employee

• The main advantage is the social security of the employee. If there is a violation of labor obligations, then you can file a complaint with the regulatory authorities.
• Registration of workers and payment of white wages is a sign of a stable organization.
• All earnings are subject to taxes. In the future, the amount of pension payments will be calculated from these taxes transferred to the FIU.
• Temporary disability benefits and vacation pay are calculated on the basis of all earnings.
• When you go on parental leave, it will be easier to return to your position while maintaining your salary, since the registration is official.
  You can confirm your income with a certificate, this is sometimes necessary to obtain a mortgage or loan.
• The salary is fixed, the employer does not have the right to reduce it at will.
• In the event of the dismissal of an employee, the employer must pay all due payments.
• You can return part of the personal income tax from the budget using tax deductions. This is beneficial in the case of buying an apartment or house in a mortgage.

The disadvantages are not so obvious, but still there.

• Official income, as a rule, is less than illegal. Since the employer reduces part of his expenses by cutting salaries.
• Most vacancies in private business are offered with illegal earnings, so it is more difficult to find a job with an official salary.
• Alimony and debts on enforcement orders are withheld from official earnings, illegal income is easier to hide. In this regard, when registering an employee, the deduction from the salary will be in full.

Advantages and disadvantages of a white salary for the employer

• The obvious disadvantage is the cost of taxes.
• Complicated accounting.
• The impossibility of dismissing an unsuitable employee, since according to the Labor Code this is difficult to do.

The advantages for the employer are much less:

• No liability for illegal wages and tax evasion.
• Good reputation and stability of the organization.
• Accounting transparency.

How to check if an employee is officially paid

If an employee has doubts about whether he has official income, then this can be checked as follows. You need to register in your personal account on the website of the Federal Tax Service and download the 2-NDFL certificate there. Organizations are required to submit these certificates annually by last name. Having received a similar one in accounting, you can compare income by months.

Despite the obvious merits of a white salary, most employers and employees opt for the gray option. When making such a choice, one must weigh all the risks, since more often than not, employees lose more than they gain. It must be borne in mind that with an illegal salary, the employer may delay its issuance for an indefinite period, pay it incompletely or not pay at all.