How to get a trust payment in Rostelecom. How to get a trust (promised) payment to Rostelecom? Mobile connection

Now we will try to find out all the ways how to take the "Promised Payment" to Rostelecom. Anyway, let's get acquainted with this function. It is not for nothing that many subscribers consider it very useful. Any client of Rostelecom has the right to use this opportunity. And it doesn't matter how. The main thing is that "credit" will serve to maintain a connection with the world. That is, you can ask for it both for the Internet and for the phone. This is sometimes very convenient.

Description

But before taking the Promised Payment to Rostelecom, you have to understand what it is. As already mentioned, this is a kind of loan. You borrow from the company in order to use certain communication services for a certain period. And then you pay off your debt with some interest. It is very convenient if you suddenly do not have the opportunity to pay for the phone or the Internet, but you are reluctant to lose your connection.

How to get the "Promised Payment" on Rostelecom? For this, as already mentioned, you must be a client of the company. Without this item, you will not be able to bring your idea to life. Let's now take a closer look at connecting this function. You will definitely find yourself some option. Please note that Promised Payment is valid for 5 days.

By phone

So, the first option is to call the operator directly. You must call the Rostelecom call center in your city and inform about your desire. You can use a single number for all cities: 8-800-100-25-25. This action is absolutely free.

How to get the "Promised Payment" on the phone or on the Internet from Rostelecom? The operator will answer you. You must say that you want to activate this service for yourself. Next, announce the number for the "loan" and the amount of money (but not more than 200 rubles for individuals). The operator will fill out an application for connection and send it for processing. A few minutes of waiting - and you should receive a response in the form of a message about a successful connection. That's all, you can use all communication services for another 5 days. It is advisable to pay for the phone / internet along with the debt in advance.

Sending commands

How to take Russia) yourself? In this case, the option using USSD commands will suit you. They help to disable and enable certain functions at any time of the day or night. Perhaps this method pleases most of the clients.

To connect a "loan" for yourself, dial * 100 * 17 * amount # from your phone. Then click on the "Call" button and wait for a response with the result of processing the operation. This process usually takes no more than 5 minutes. Basically, that's all. No additional manipulation is required. Everything is easy and simple. However, you should not forget about the restrictions on the amount of the "loan". Otherwise, the request will not be processed.

Interactive menu

Another very interesting and no less popular way to help answer how to take the Promised Payment to Rostelecom is to use the interactive menu to accomplish the task.

What exactly should the subscriber do? Dial * 111 * 23 #. After that, a small menu will appear on your phone screen. In it, you must study all the points and select the "Promised payment" connection function. Next, enter the loan amount and send your request. You can wait for the result. Unfortunately, the interactive menu, despite its popularity, is not very convenient. After all, it will take a long time to study it. And sometimes it is difficult to find among all the offered options "Promised payment". You should not despair. Rostelecom offers at least two more methods to enable this option. Even a novice subscriber can handle them.

Robot

If you intentionally want to use the "Promised Payment" connection using a robot voice, dial 5000131 and wait for a response. Now listen carefully to the possible actions. Choose among all services "Promised payment". Then just follow the directions of the answering machine. If you do everything correctly, then you will have the opportunity to enter the loan amount and send a request for processing. At the end of the conversation, you will receive a notification with the result of the actions. Is everything done right? Then you will receive the "Promised Payment".

Networks

And now a little about the latest offer from our today's provider. Take the "Promised Payment" ("Rostelecom") the Internet will help everyone. More precisely, the official page of the provider. Here you can request a service for both your phone and your internet connection. Recently, this method has become more and more popular.

How to bring it to life? Go to the Rostelecom website and log in there in your Personal Account. If you don't have it yet, start it with a simple registration. Next, go to the "Services" section and find the "Promised payment". Click on this line - you will see a page with an application. It must be filled in and sent for processing. Do not forget to indicate the number for which the "Promised Payment" is taken, as well as the amount of the loan. After submitting the request, you will receive a notification with the result. As you can see, everything is not so scary and complicated as it might seem at first glance. Each Rostelecom subscriber has the opportunity to take the Promised Payment for 5 days without any problems.

If you run out of money while using Rostelecom's services - home Internet or television, you can use the promised payment. Any subscriber served by the company for more than 3 months can take the promised payment on Rostelecom Internet or TV. This service is available to all subscribers and is completely free. All you need is access to your personal account. Thanks to this service, it becomes possible to postpone the date of depositing money for 5 days, and at this time continue to use the Internet and home television. How to do this will be described below.

Instructions for receiving the promised payment by Rostelecom

Register on the Rostelecom website, create your Personal Account on the provider's website. Registration is rather short - it is carried out in three steps. After that, a letter comes to the specified postal address with a request to activate the account. Please note that when registering, you must enter the username and password that were specified during the initial connection to the service by the company.
In the Personal Account we find the line "I want to manage the services in the Personal Account". We enter the password and login to gain access to our main personal account. Among the icons we find the "promised payment". We hammer in the amount that you want to borrow as a future payment for the Internet. Please note that the amount must be at least the monthly subscription fee.
The indicated money is automatically credited as payment for the Internet, the balance is replenished exactly for this amount, and it becomes possible to use the Internet again. It may take some time for your payment to be processed by Rostelecom and the connection will work again.
Within 5 days, you should top up the balance for the amount of the taken trust payment. Otherwise, access to the Internet and TV will be blocked again. When checking the status of a personal account, the amount that must be paid and the number to which it must be done will be indicated.

Prerequisites for receiving the promised payment

the balance on the main account must be negative;
if you have blocked your account within the last 3 months, then Rostelecom may not lend you money, which will be indicated immediately and will be registered as a refusal to provide. you must be registered on the official website of the company as users of communication services;
obligatory crediting of funds in no more than five days to your personal account;
within 30 days, you can take the promised payment no more than 1 time;
if you do not pay off the debt on time, then next month the Internet provider Rostelecom will not provide you with a trust payment;
the amount of money borrowed from the provider must be at least a monthly subscription fee, plus the debt at the beginning of the period.

Most of the inhabitants of our country use various communication services today. It is already difficult to imagine work or leisure without Internet access, interactive television, fixed and mobile communications. These services in most cases are provided on a prepaid basis.

Situations are different, and sometimes there may be no time or technical opportunity to replenish the account. In this case, the "Promised Payment" service will be useful for Rostelecom subscribers. Rostelecom is one of the universal operators in Russia. Millions of clients use the services of this company.

Who can use the service?

How to make the Promised Payment (Rostelecom)? First, let's consider who has access to the service.

"Promised Payment" ("Rostelecom") is available to all subscribers of the company who use prepaid services for more than 3 months. However, there is one more limitation. The presence of a positive balance over 20 rubles will not allow taking the "Trust Payment".

Important! For organizations and other legal entities, the service is promised or may not be available.

"Promised payment" for mobile subscribers

The service of temporary balance top-up is especially important for mobile subscribers. You may need to make an urgent call, while your account may lack your own funds, and the nearest ATM or terminal is far enough away.

Let's consider how to take the "Promised Payment" ("Rostelecom") to cellular subscribers:

via USSD command;
using your personal account.

The easiest way to activate the Promised Payment service is to send a special command. To do this, you must enter * 122 * 1 # on your phone and press the call button. Within a few seconds, Rostelecom will activate the Promised Payment, and the number will be replenished with 100 rubles.

Another option is to use the "Personal Account". After registration and connection, the "Promised Payment" ("Rostelecom") service can be activated in the "Payment" section.

"Promised payment" for Internet and IP-TV subscribers

Recently, Rostelecom has been most actively promoting Internet and interactive television services on the market. Sometimes their users forget to pay the bill on time, and access to the network or channels is suspended. In this case, to resume the service, you need to replenish your account or activate the "Promised payment" option. The most convenient way to connect the option is through the "Personal Account".

It is worth remembering that activation of the Promised Payment service (Rostelecom) for Internet and TV subscribers is available only with a negative balance. If the account has funds, then the option will not be activated.

Let's consider how to activate the "Promised Payment" ("Rostelecom") in this case, using the "Personal Account":

go through the registration procedure on the site;
log in to the "Personal Account";
activate "Promised payment" in the "Payment" section.

The registration procedure is quite simple and consists in filling out a small form on the operator's website. In it, the client must indicate his personal data (full name, phone number), e-mail, and also choose a convenient username and password for easy access to service management in the future.

After registration, you need to enter the "Personal Account" and connect the existing services, following the prompts of the system. After the services are added to the "Personal Account", the subscriber will be able to view information on them, a set of options and a tariff plan, as well as make payment.

The "Promised Payment" service is activated in the "Payment" section. To do this, you need to choose a method of making a payment, indicate which service the "Promised Payment" is connected to, and its amount.

Terms of provision

Despite the fact that the "Promised Payment" is available to most of the company's subscribers, there are some requirements that must be met to activate the service, consider the main ones:

The service contract must have been concluded more than 4 months ago. Subscribers who connected their number, Internet, etc. from Rostelecom less than 120 days ago will not be able to use the Promised Payment.
No blocking. If the subscriber has used a voluntary blocking of access to the Internet or a phone number over the past 3 months, the company will refuse to activate the service, notifying about it.
Negative balance. Internet and TV users can activate the "Promised Payment" only if there is a minus on the account, for cellular subscribers it is permissible to have a small amount on the balance that does not exceed 20 rubles.
No debts. If subscribers' accounts have a negative balance for a long time, it will be impossible to activate the "Promised payment" service.

How to pay off debt?

After activating the service, subscribers must make sure to top up their account with the "Promised payment" amount within 5 days. If this is not done, then in the future the company may refuse the "Promised payment".

Important! This service is paid. Its cost is 7-10 rubles, which will be automatically deducted from the next payment.

Where to contact with questions?

If the "Promised payment" option cannot be activated automatically, you can contact the help desk at 88003001800 or one of the company's offices.

Employees will be able to promptly help activate the service or execute it immediately.

It should be borne in mind that during a telephone consultation, the operator will need to identify the client, having learned the passport data or the keyword that was specified at the conclusion of the contract. When contacting the office of the company, it is imperative to provide the employee with an identity document, in addition, some of the information can only be obtained personally by the subscriber.

The Promised Payment service from Rostelecom allows conscientious subscribers to always stay in touch with their friends or colleagues. It is important to understand that this service is intended for emergency assistance in the event of a lack of funds on the balance sheet and do not forget to pay off the resulting debt on time.

If you forgot to pay for the services of Rostelecom, just take the promised payment.

How to get the promised payment to Rostelecom remotely?

To use the service, dial "151" and order the service for 5 rubles. from the operator.

Remember, the maximum amount of the promised payment is 200 rubles. for individuals. The delay must be closed no later than 5 days later. Another way to issue a mini: take the promised payment on the Rostelecom website.

For this:

Go through registration.
Log in to your personal remote account.
Watch the video for this procedure.
Click on "Promised payment".

If the current contract does not allow you to use, you can change the tariff.

The number of the promised payment to Rostelecom for mobile

Businesses can also take advantage of the designated service. Their line of credit can be up to 1,000 rubles.

The number of the promised payment to Rostelecom:

111 23 # "call";
5000131 - with voice prompts;
100 17 * amount # - with SMS report.

If you are lost when choosing a command, you can make a call to technical support (mob. 88003001802) and ask to activate the service. If the option is not activated, it is most likely that a shutdown occurred within the last 4 months.

Service "Promised Payment" Rostelecom: what commands are there?

Rostelecom's Promised Payment service can be activated in the following cases:

Your balance is zero.
You have been a client for 4 months already.

Basic operations:

to check access, press * 122 # in sequence;
to get the service choose 122 1#;
use "Costs and Payments" remotely.

Advice from Sravn.ru: Remember the contractual obligations of the payer, and the trust from the provider of the operated network will be high.

Trust payment is an option provided by Rostelecom to subscribers who have run out of funds in their account. The client can borrow funds for home Internet, cellular communications and television. If there are no funds on the balance and there is no way to replenish the account, the user can turn to this option. It is worth telling in more detail what Rostelecom Promised Payment is and how much this function costs.

What is this service, and what are the conditions for connection

It is worth starting with the description of the Trust Payment. The option from Rostelecom allows you to always be in touch, even if the funds on the balance are out. This function works simply - the client sends an application through his personal account or by a special request. If the client meets all the conditions for receiving the option, then he is provided with money on credit. It is worth considering what conditions the company has set for receiving money:

a loan can be obtained only by those subscribers of the company who have been using the company's Internet or television services for at least three months;
the subscriber monthly replenishes the balance in the amount of at least 200 rubles;
there are no debts on the account that have a maturity of more than 15 days.

If all these conditions are met, then the client can find out how to take the Promised Payment to Rostelecom. The service is provided both for a mobile phone and for digital and Internet.

How to pay by credit TV and Internet

If the user decided to take out a loan, he must promise to return it, as well as pay for the use of the service. To receive funds for further viewing of channels on a TV set-top box and access to the network, you must use:

Personal Area. Subscribers can connect services through their Rostelecom account. The service will be available if the user has registered in the LC. Through a computer, you need to go to the official website and log in to your personal account. After that, the client goes to the "Promised payment" tab. It is required to indicate the amount of crediting that you want to receive on credit.
Call to the hotline number. To access the option, the client can dial 8 800 3001 800 on the mobile number to communicate with the operator. The company also provides another number 8 800 1000 800 where the application will be processed. After the connection with the operator is established, the manager verifies the passport details of the owner, and then activates the service.
Sending SMS. To take the Promised Payment of Rostelecom to the Internet, you need to dial such a combination of 17 *, then the amount you want to receive is written. Sending is carried out to number 100. The money will be credited to the balance within 1 minute. The message is written without spaces.

note
A commission is charged for using the service, for each activation the user pays 5 rubles.

How to get a mobile phone on a SIM card

To receive a trust payment by Rostelecom to a SIM card number, you need to send a special request. The service can be connected to the SIM card for those customers who use the prepaid payment system. When a user has connected a tariff with a postpaid system, then he uses the services on credit. He is given 20 days to replenish his account. But the option can also be used on such a tariff plan, if the client does not have a debt for 60 days. When it comes to prepaid settlement, lending is often the only option to stay connected. A trust payment is required if the subscriber cannot top up the balance on time. There are several options for mobile top-up:

by calling the hotline;
by sending a message;
using the USSD command;
by visiting your personal account;
using the voice menu.

note
If the user orders a loan for mobile communications, then it is provided for a period of 5 days. Also, there are restrictions on the amount. The more a subscriber spends a month on communication, the more the company will lend.

Call technical support

This is a simple option for receiving funds, which works even if the subscriber's account is zero. Calls to technical support are free of charge. To contact the operator, you need to dial 8 800 300 18 02 , or number 8 800 1000 800 ... The option is connected through the automatic menu. If you did not succeed in doing this, you should wait for the connection with the manager. To make a connection, the user specifies his number, the amount to be credited and the term.

USSD command

Sending a short request is considered the easiest and fastest way to receive a Trusted Payment. To connect to the service in Rostelecom, the subscriber must use the short combination * 100 * 17 # ... If the payment is available, then a notification will be sent to the phone in the form of an SMS about the crediting of funds. This takes 1-2 minutes. The debt is provided to the subscriber for five days, after which it is debited from the account.

note
A USSD request must be sent from the number to which the option is to be connected.

SMS request

This method can be used on mobile communications. For this, the combination 17 * is entered on the smartphone. Next, the amount required to be credited is indicated. A request is sent to number 100. Within 1-3 minutes, funds will be credited to the account, and a notification about activation of the option will be sent to the cell phone.

To get advice from the company's automatic menu, you need to dial 100 * 17 on your smartphone and wait for the connection. After that, the user will be taken to the voice menu, where he will be told how to get the Trust Loan.

Personal Area

Not only users connected to the Internet and television of Rostelecom can register in the LC. When using mobile communications, the client also gains access to the account. To activate such a payment through your personal account, you need:

go to the official website of the company and log in or use the mobile application;
go to the "Payment" item, and then find the "Promised payment" section there;
you must indicate one of the attached accounts to which the money will have to be received;
it remains to click on the order or activation button.

All details of the operation will be displayed on the screen, the client must agree with them by checking the box in the box. After a few seconds, funds will be credited to the balance.

When options may refuse to connect

There are situations when the client makes a request to connect the service, and in response he receives an SMS about the refusal. There are several reasons why this is happening:

there are funds on the subscriber's account;
within three months the user account was blocked (this is recorded in the system);
the client is not registered on the official website as a subscriber of Rostelecom;
the client has already used the option within the last month;
the user connected the service last month and did not pay for it.

If these options do not work, then the problem may be a server crash. In this case, it is recommended to wait a few hours and try again.

Promised payment is considered a convenient option that allows customers to always be in touch. The service is provided for five days, after which it is required to pay off the debt and top up the balance.