Why is the outgoing speed of the Internet low. Influence of connection type. What happened to the speed of the Internet: external causes

The global network today has become as integral a part of human life as television or radio. Every day, millions of people spend from 4 to 12 hours in it, and at the same time, few people know what to do with a low Internet speed.

What is internet connection speed

Internet speed is the amount of information transmitted in one second. Usually it is measured in bits, less often in bytes (for reference: 1 byte is 8 bits), although the latter seems more practical.

A quick Internet speed test can be carried out using the built-in programs of Windows 8, for this you need to go to the "Start-Run" menu or by pressing the key combination "Windows + R" and, in the window that appears, execute the command "ping ya.ru -t".

This feature allows you to exchange small data packets of 32 bytes with the site ya.ru. By the response time, you can judge the speed of the Internet. For a fast connection, these indicators will be in the range of 10-30 ms, more than 2000 ms are considered very bad. With an unstable connection, this window can simply be minimized, this will not “eat” a lot of traffic (about 100 kb per hour) and will help your connection to be “in good shape” and monitor its speed at any time.

Possible speed issues

Here is a list of the most common connection speed problems:

provider restrictions. The reason that the connection speed has become lower than declared may be: too much load on the network, reaching a certain amount of traffic, speed limits at different times of the day;
server limits. Not all sites have sufficient resources to maintain high speed when working with a large number of users;
the workload of your communication channel with the work of background applications, such as updating Windows 8, downloading new virus databases, the operation of Trojans and spyware, etc.;
lack of computer resources. Outdated hardware, the simultaneous launch of a large number of applications (including viruses that can work unnoticed) can cause low Internet speed, even if these programs do not use it;
incorrect configuration of network equipment. Network card, router, modem - any of these devices, if configured incorrectly, will affect the connection speed.

Video: low Internet speed - causes, diagnostics, elimination

Solution

In order to increase the speed of the Internet connection with insufficient experience in setting up a computer, software or additional devices, the best choice would be to contact specialists. If you want to understand for yourself how to find out the reasons for data transfer at a low speed, we suggest that you familiarize yourself with the most effective ways to solve this problem.

What to do if the Internet speed is low:

carefully read the contract for the provision of Internet communication services. Perhaps the reason for the low speed lies in it.
contact your ISP's technical support. The questions “Why are my downloads slow” are addressed there many times a day and they know most of the reasons by heart.
install antivirus and firewall. If your computer is not powerful enough, it is better to use programs that are not too demanding on resources. For example, Avira Antivir and Outpost Firewall. The latter in "learning mode" will ask you for permission to provide access to the network for any program. This will help you find out what applications use the Internet.
if you are using a non-standard operating system (beast, extreme, GameEdition, etc.) it is better to replace it with the original one. Often the reason lies in the wrong configuration of the shell.

If the above measures did not work, try changing the settings of your equipment, namely the router.

Perhaps the whole point is the signal passing through the router, a very low speed in this case may be due to the following reasons:

at the same frequency as your neighbor's router works;
the number of open channels leads to either slowdown or interference with the operation of the device;
the signal level does not allow you to gain maximum speed;
using outdated hardware or software on the router.

Change the channel in the router

One of the reasons for the low speed of the Internet via wifi may be the congestion of the used channel of the router. If there are several wireless networks with similar settings in your area, it is likely that your routers are using the same channels, which is causing the network to slow down.

To change the settings of the router, you need to go to its control panel. To do this, you need to drive in the address bar of the browser 192.168.0.1 or 192.168.1.1, usually it is located at this address.

There we are looking for menu items in the name of which the word “channel” will appear, you need to set the channel to auto-detect, in which case the device will independently search for a free frequency.

Number of concurrent connections

You should also pay attention to such a parameter as the number of simultaneous connections (Current Connected Wireless Stations numbers or something similar). The security level of a home wireless connection often fails to stop skilled hackers.

To do this, router manufacturers have provided another protection option - limiting the number of devices. If you use a constant number of wireless devices - feel free to specify their number, everyone else will simply not be able to connect.

Measuring wifi connection speed

If suspicions about the reasons for the decrease in speed fall on the router, there is an easy way to confirm or refute them. To find out what your outgoing (incoming) Internet speed is, today there are many Internet resources, such as: www.bravica.net, www.speedtest.net or NetWorx, DUTrafic programs.

For example, in order to check why a laptop has a slow connection, you must first disable all programs using the Internet on it. Next, you need to take measurements on a wireless device using one of the methods indicated above. After that, connect it with a cable and repeat the procedure. If the speed differs by more than 10%, then the router really lowers it.

Ways to increase speed

Reducing the number of connections.
Setting the auto-detection of the data transmission channel.
Replacing the router with a device using a more modern connection protocol or flashing the old one (today the 802.11ac protocol is considered the most modern).
Connecting a more powerful antenna to the router will give a better signal in places with interference and improve data transfer speed.
If your provider works on the VPN protocol and it is possible to change it, do this by choosing one that uses DHCP or PPPoE protocols (on a static IP address).

The speed of the Internet from providers MTS, Megafon, ByFly, Beeline, Ukrtelecom is underestimated

Most wireless and sometimes cable Internet providers limit the speed. The problem is this - access to the World Wide Web is carried out through the same channels as communication, which is why, with a good network signal, the speed will still be low.

With cable providers, the problem is the same kind - to prevent network congestion, they set internal limits, often without agreement with customers. There is only one way to deal with this - complaints and persistent demands.

Let us consider in more detail what are the speed limits of the mobile Internet for different providers.

MTS

Depending on the tariff plan, 50 or 100 MB per day can be provided without speed limits, everything that is provided above is limited to 64 kbps. There are monthly tariffs - 3,4,6,20 or 50 GB. After overcoming the limit, the use of the Internet is blocked.

Video: how to increase internet speed

Megaphone

Offers monthly tariffs without download speed limit with a maximum traffic of 70 MB and 3,7,15,30 GB. After the exhaustion of this volume, access to the use of the service is blocked.

ByFly

This is a cable carrier. Its service packages start at 1 Mbps and end at 50 Mbps. However, it should be remembered that wired Internet is also experiencing difficulties in areas where there are no fiber optic lines and with the declared 1-2 Mbps, the real reception speed will be 512 kbps, and the upload speed will be 256 kbps.

Beeline

This company today provides both mobile and wired Internet services. In the latter, the speed varies from 10 to 100 Mbps, there are tariffs with a speed limit when a certain traffic threshold is reached, and there are without it. Mobile Internet differs only in the amount of traffic provided within a certain tariff. The declared speed is up to 256 kbps, the real one can drop to 32 kbps, it all depends on the network load.

Ukrtelecom

It provides both wireless Internet services using 3G technology, which provides speeds up to 7.2 Mbps, and cable fiber optic connections, the speed of which can be up to 5 Mbps without traffic restrictions.

Understating the speed of the Internet can have a variety of reasons from the banal restriction of the site to interference in the operation of your equipment and work through the wifi router of strangers. The first step to identifying this problem is to constantly monitor your internet speed using any of the tools suggested above.

If you are convinced that an understatement is present, begin to act according to the plan proposed above:

calls to the technical support of the provider;
setting up or changing software;
flashing or replacing equipment.

We cannot imagine today without the Internet. And indeed, we cannot even leave the house until we look at the weather forecast or traffic jams on the service of the same name. For many others, the World Wide Web is a huge and main source of information that no encyclopedia can compete with. But there are people in the world who, with the help of the Internet, even earn their living ...

In general, it is not for us to tell you about this. But what we would like to talk to you about today is the problems that arise with the Internet. In particular, we would like to tell you why, unexpectedly for you, it began to work slowly. You will find out about the reasons right now.

You forgot to pay for internet

Indeed, many people simply forget to put money into their personal account, especially if they need to be deposited not by the first day of each month, but in the middle of it. Some have such a feature - if the user forgot about the payment, he will not be completely disconnected from the system, but simply limit the maximum speed. Often the same function is present on limit tariffs. If you download a lot and you don’t have enough traffic, then it recommends changing your tariff plan to unlimited, if such an option is available.

Problems on the provider's side

Providers can change equipment. This is not always accompanied by a complete shutdown of the Internet, often its speed is simply underestimated, if possible. Often this happens due to breakdowns, which, by the way, your provider may not be aware of at all until you tell him about it.

If the problem is not solved within one or two days, then you can safely write a complaint, although it may be more effective to change the Internet provider in your apartment. But do not resort to this immediately - everyone has force majeure circumstances.

By the way, if the provider has weak equipment, and the number of subscribers is large, then during peak hours a large load on the system can be created, as a result of which users face problems. In such cases, you need to either wait until the Internet provider replaces the equipment, or simply change it to another one.

Programs running on computers

So, we found out that there are no problems with the provider and the connection works as it should. Then, first of all, you need to carefully examine the running programs on your PC or laptop that receive or send information. For example, the well-known "ICQ", which is used for communication. You will not believe it, but even one such program can completely clog the channel, thereby significantly reducing the connection speed!

However, in reality this rarely happens. But in this they were seen far more than once. How to fight? There are two ways out: either close the program, or reduce the maximum download speed in the client itself, but even this does not help in all cases.

It is also worth paying attention to all sorts of hidden updates. Yes, yes, that's right - while you do not suspect anything, the next update for the Windows operating system or for the Internet browser is downloaded to your computer. It is at these moments that the speed can drop very much. By the way, if we talk about Internet browsers, they often also affect the speed of loading pages or files, and this may not be the fault of the browser itself, but the extensions installed for it.

Malicious files

Viruses and Trojans are the scourge of the modern Internet. They are on every second site, and the owner of the resource may not even know about it. Viruses are very different: some only substitute for redirecting the user to various websites, others steal logins and passwords from social networks or bank cards, and still others arrange ddos attacks on a third-party computer. Well, the user is not even aware of what is happening on his PC, since it is almost impossible to notice activity without antivirus software. All this muck can clog the channel so much that the Internet works at a very low speed.

What to do if you suspect that you have a virus? It's very simple - use the antivirus installed on your PC. What, you're missing it? How do you even get on the World Wide Web?! Remember once and for all - the antivirus must be installed on your computer. Even if it is free, in any case, it will be able to weed out most of the malicious files. And almost all eminent manufacturers offer free antiviruses.

So, the antivirus is installed. What's next? Next, you need to scan your system. In addition, use a special utility from Kaspersy or Dr.Web Cureit. The latter is a powerful antivirus software that can easily and effortlessly find a trojan or virus. The utility is distributed free of charge, however, for this, developers require automatic reports to be sent after verification. There is nothing terrible in this.

Firewall blocking

If a particular site does not open for you or its download speed is very low, although it loads instantly from another PC, then the matter may lie in the presence of a firewall. It can be either built into the operating system or into the antivirus. Try to get to the settings and see if this site is not included in the list of blocked ones. If so, it will need to be removed from there or moved to the exclusion list.

This happens quite rarely, but it still occurs, so this case also cannot be discounted.

Removing temporary and unnecessary files

In this case, we are talking about the cache in browsers, as well as entries in the registry, which for some reason remain after the removal of a particular program. In both cases, you can delete files manually, but this is often inconvenient and time consuming. Therefore, we advise you to use special removal utilities that are distributed free of charge. One such utility is CCleaner. We will talk about it in one of our upcoming articles, but for now, we advise you to read about its capabilities on the official website.

Problems with the router

If you use a router to get a connection, then your difficulties may be related to just the same with this small device. The fact is that often they “cut” the speed very much. This happens, for example, in the event of a malfunction or overheating of the device. Try resetting the settings on your device again. This can help.

Have you encountered a similar problem and already solved it? Don't forget to tell us about it!

It's no secret that the Internet is one of the most important places in our lives. Without it, it is difficult to imagine many things that have become familiar to us. With its help, we communicate in social networks, make video calls, download movies and TV shows, play games, pay our current bills, study, work. To satisfy all cognitive needs, a fairly high-speed access channel is needed.

How to restore the speed of Internet access.

To date, the average speed of access to the World Wide Web for residents of large cities reaches 100 Mbps. We are all so accustomed to a fast connection that we get nervous when something goes wrong. And modern websites are far from being as lightweight as they were 10 years ago. What are the reasons for slow internet speed? What can be done to improve it again? Let's look at the answers to these questions together.

All possible reasons can be conditionally divided into two groups: through the fault of the provider and related to your equipment. No matter how honest the provider is, the Internet speed can become much lower than stated or even completely disappear for various reasons. However, do not rush to call technical support, as the problem may lie in your equipment.

IMPORTANT. If in the case of a provider, absolutely nothing depends on you, then if your router or network card does not work correctly, you can fix the situation yourself. Therefore, all advice will relate specifically to your network equipment.

Incorrect operation of network equipment

If you use a Wi-Fi router at home, then very often the problem may lie precisely in it. Some of the most popular reasons for its incorrect operation are overheating, dust on microcircuits, firmware failure. What to do in this case?

If even after resetting the Internet speed is low when connected through a router, there is only one way out - to buy a new device. If you live in an apartment, you can get by with an inexpensive device, it will serve you for more than one year.

Incorrect browser operation

If you notice a drop in Internet speed when working through a browser, this may indicate that it is time to clear the cache or install a new version. If you use the application very often, then over time a large number of temporary files accumulate in the system, which can significantly slow down the work.

After clearing the cache, check if the situation has changed for the better. If the Internet is still slow, try resetting your browser settings or using another program. Sometimes a very effective way will be to install an updated version.

Considering how much a user does over the Internet today, it is not surprising that the speed of your Internet connection may not be enough to perform several resource-intensive tasks at the same time. For example, if you watch a broadcast of your favorite match or series in high quality on a TV or computer and at the same time try to download something voluminous, it may happen that either the video will slow down or the download speed will drop significantly.

ADVICE. This will be especially true if your tariff plan does not provide the highest speed. In this case, you should decide what is more important for you at the moment, and, if possible, turn off the extra load on the Internet channel.

CPU and memory usage

If your computer is used to the maximum, it will directly affect the speed of all applications. Therefore, even if the connection speed is high, it will visually seem that the Internet is working very slowly. How to check if the computer is overloaded?

To do this, you need to simultaneously press the key combination Ctrl + Alt + Delete. This utility displays how busy the resources of the processor and RAM, as well as the hard disk. Ideally, there should be a small margin of power.

But it may happen that some parameter is loaded at 100% or close to it. In this case, the overall performance of the system will drop significantly. Check which processes load the system the most and disable them. In some cases, only a complete restart of the computer can help.

Sometimes the system is overloaded due to the fact that viruses have entered the computer. If you have such a suspicion, or the list of running processes displays the names of programs that you did not install, scan your system for viruses. This can be done using the built-in Windows Defender, as well as a third-party antivirus program or a regular antivirus scanner.

Conclusion

The speed of the Internet may drop, not necessarily due to the fault of the provider, it may also be in your equipment. Therefore, before you call technical support, check if everything is working as it should. In the comments, please indicate which of the tips helped you fix the problem.

similar articles

Internet speed is the amount of information that we receive per unit of time. And the time

The MTU number is the maximum transmitted data packet that is sent from

We live in an age when everyone forgot about carrier pigeons and messengers, but you can live comfortably at all

Yesterday I downloaded the game from the tarant, installed it but did not launch it, downloaded the WOT installer, everyone probably knows that this is a game about tanks, started downloading files, noticed that the speed is very low somewhere around 1.1 megabit, I think the dike will check through the torrent, the speed was put on the jump, the movie was downloaded before the size of the movie was 2giga in 5-10 minutes here I see a picture higher than 1.1 and less, since the game is downloading the installer, it has not become a stalemate, the anarchy of my computer has begun to blunt, everything has started to blunt, slow down, the speed of the Internet has generally fallen to 600kb I went into the task manager CPU is loaded at 100% the network is loaded at the top 50% in the middle 25% karochi maximum speed turned off the Internet a bit calmed down but everything also slowed down through monitoring in the memory or disk section I don’t remember exactly in the first place nipisono The system and it was loaded in red 58.000.000.000.000 a lot today began to look for what such a speed is but 1.1 does not rise higher, and so my speed is somewhere almost 10 migobits per second, almost everything is taken by someone and there was a nuance with antevir stait doctor web letsuha was blocked today found the key put and after a bit everything decreased in terms of the brakes on the computer they disappeared, but the speed and cut into the cmd line led the values of ping -aon just popped up a dafigische of ip addresses and struck from where they are some of the USA some of MOSCOW are short from everywhere for sure I caught something like a miner help how on the video I didn’t get anything the packets don’t send the command not correctly I write a trip for mistakes excuse me with such a problem I encounter 2 times but at that time it is the current system loaded, and then it loads the system and the whole Internet takes karochi kakbutto without a PC at home, you yourself understand the nerves are walking

Same problem! I don’t know how to solve it (I want to reset the settings on the router and on the computer), but it seems to me that this is a virus and I need to fight it

I advise COMODO antivirus I have been using it for 2 months, it cleans my computer well

Hello! I have money in my account, I called the operator and they said there are no problems with the Internet, but I can’t do anything except send SMS, I rebooted, I waited more than 30 minutes, the problem remained .. the laptop won’t be able to go into Settings as you say, but I don’t know and another way out how to return the speed !! what do you advise?

1. IF THE SPEED DROPPED!? THE FIRST THING ALWAYS CHECK THE SPEED THROUGH THE WEBSITE (THE ARE FULL) BUT IN SAFE MODE WITH NETWORK SUPPORT! THIS WILL IMMEDIATELY UNDERSTAND YOUR THIS PROBLEM OR THE PROVIDER!
2. IF YOU DO NOT HAVE AND THE SPEED IS SUCH LOW IN SAFE MODE - THEN IT'S ALL SIMPLE ... BEFORE CALLING SUPPORT, RESET THE ROUTER SETTINGS TO FACTORY AND CHECK AGAIN. IF EVERYTHING IS SO THEN CALL AND SAY THAT YOUR EQUIPMENT IS CHECKED IN DIFFERENT MODES AND EVERYTHING IS FUCKING. THEIR SPECIALIST WILL COME AND FIX THEM! YES THEY WILL SEE THAT THEY HAVE A TROUBLE!
3. IF YOU HAVE THE MOST SIMPLE PRESS START - NEXT - FIND PROGRAMS AND FILES - AND THERE WRITE - msconfig /// go to the startup tab and uncheck all the boxes. restart and check the speed. if everything is also checked for viruses by itself! if there are no viruses, then either wait for heavenly mana))) as it helps many - or just reinstall Windows! And you can sit for days and guess it can be forever !!!

I also downloaded the Tanki World of Tanks WoT client and you know they sew a miner there. after a couple of days of active play, I also noticed the speed dropped. I call the operator, he says we have reduced your speed because you are mining. Of course, I began to argue, but they say we have evidence. In general, they offered me to clean the computer, since I assured that I was not a miner at all and I don’t do this. They asked what clients are installed and I only have a torrent and a WoT client and that's it. So then it turned out that as soon as I launch the WoT client, mining starts. I removed these tanks to hell and the provider increased the speed, now everything is fine, there is no crime. It was sickening to play tanks anyway, and now having learned that they are doing such things through their client, they generally spat on this game, since at least they didn’t pour money into it.

if anyone opened port/s for games (mlm not games) in the router.modem, then close it, in my case I opened port 26900 TCP/UDP for 7 days to die. when it closed the speed rose from 5 Mbps to 70 Mbps.

Help.
My outgoing speed drops.
I turn on the online game. I've been playing well for a while.
The speed is about in-10MB/s, and out-9MB/s
But after some time, the characteristics change
in-10MB/s, and out-1.5MB/s
And lags begin and throws out of the game.

When concluding an agreement with a provider, it is often indicated that the speed will be provided “up to X megabits”. Many do not pay attention to this, but the provider in this case disclaims responsibility for the fact that the speed may not correspond to that specified in the tariff.

In the case of such a statement of the contract, the speed may be provided less than specified in the contract. In this case, the speed can be indicated as 100 megabits, and in fact be 2 or even 3 times less. So why can the promised figure differ so much from the real one?

Why is the Internet speed lower than declared by the provider

First of all it is worth check real speed the Internet. The fact that the site opens slowly or the downloads are not fast enough does not mean that the provider does not comply with its obligations. Perhaps the problem is on the side of the resources to which the user is trying to access.

The easiest way to check the speed is by using special sites that can be found through a search engine. It should be noted that during the check on the computer should not be running no applications that can consume traffic, otherwise the result will be unreliable. If, nevertheless, the figure that the check shows does not match the one indicated by the Internet provider, then you can try to look for the reason:

We have considered most of the reasons that can affect the quality of Internet access. In general, the provider provides the figures specified in the contract and the actual values rarely differ much from the promised ones. In the event that the indicators differ by more than 2 times, it is better to contact technical support so that they can diagnose. The cable may be damaged or some other problem may have occurred.