Sdek logistics solutions tracking. Tracking postal items sdek. Delivered: Igor Tarasov

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The transport company CDEK has been working in our market of logistics solutions for about 16 years, however, for a wide range, the company's services have become familiar not so long ago. Initially, when creating the company, the goals were much more modest, and the plan included only the development of the Siberian region and the Far East. However, in 2014, CDEK opens its first office in Beijing, making it the number one delivery focused on courier delivery from China to Russia and the CIS. Tracking of CDEK shipments is available at all stages of the movement of a parcel from the sender to the recipient. Recently, the number of sellers offering CDEK delivery has not increased significantly, and even put the sending of goods through CDEK to the stream. Basically, various equipment is sent through CDEK - smartphones, tablets and other electronics. Considering that the delivery is courier, little things are sent quite rarely.

The transport company CDEK positions itself primarily by courier express delivery to the door, something like FedEx, only in our reality. Let's try to figure out how they succeed, whether CDEK tracking shipments from China is available and how long it takes for the parcels to be delivered.

Despite the fact that on the official website of the company, CDEK cargo tracking according to the invoice is available, we will be sent via CDEK using the track code, the tracking process itself will not change in any way, just the track code will act as the invoice number.

The thing is that parcels coming from China through CDEK, as a rule, reach the border with Russia by local forces, who assign them track codes, after which CDEK picks up the parcels that have successfully passed customs clearance and after that CDEK cargo tracking begins. across Russia.

At the moment, the following track code formats are typical for CDEK cargo from China:

• ETSSD1000808985YQ
• YDACK5000035364YQ

As you can see, the CDEK track code format has nothing to do with the UPU format, therefore, it will not be possible to track such parcels as ordinary postal ones. However, CDEK tracking of goods on the waybill. We want to note right away that the letters in the format of the track codes may differ from the letters in the example, but from the general mask it can be understood that the cargo belongs to CDEK. At the beginning of such a track code, as a rule, there are 5 letters, followed by a ten-digit number, ensuring the uniqueness of the item and at the end two letters, at the moment it is “ YQ”, Further variations are possible.

You can track the CDEK shipment, as already noted, on the official website of the transport company in the tracking section, as a result of which you will see approximately the following picture.

By the way, after entering the track code and clicking "Track", in addition to the status of the movement of the parcel, the number of the invoice created for you will be indicated, according to which you can also track your parcel sent by CDEK.

First of all, buyers are interested, as a rule, in the speed of delivery, and after that in quality, service, etc. The delivery time for CDEK cargo from China to Russia is currently 15 to 25 days. This means the time from the actual sending, and not from the moment the track code was issued. For example, in fact, it usually sends a parcel on the 2-3rd day from the moment the track code was issued, they are good too, but their dispatch may take 7 days.

In order for you to visualize the route of the CDEK cargo from China to Moscow, we will try to paint a typical route for such a parcel. After the actual dispatch, it goes to Suifenhe, usually arrives there in 4-6 days and is handed over to the customs service. Customs clearance takes about 4-8 days, depending on the load of the checkpoint. After successfully passing through customs, the parcel finally actually goes to the disposal of the CDEK transport company. Geographically, it is located in Vladivostok. The next day, she reaches Khabarovsk, from where she is already sent by plane to her destination.

Courier delivery of CDEK works from 10 am to 6 pm, so if, for example, your parcel arrives at its destination after 6 pm, then delivery will be scheduled for the next day. The courier will contact you in advance and agree on a convenient delivery time.

In the aisles of the Moscow Ring Road, you can reassign a new delivery location for free, if necessary, you can do this either by phone or on the website, in, where you can also set a new date, for example, if you are not currently in the city. In addition, you can independently pick up the parcel at the pickup point (pickup point) CDEK in your city, see the addresses on the official website of the transport company.

Pickup from the CDEK pickup point is available after your package has arrived at its destination and is at the company's warehouse. If you yourself plan to pick it up from the pickup point without waiting for the courier, then we recommend that you first call and notify the employees that you will pick up the parcel yourself. CDEK pick-up points in Moscow, there you can also find CDEK pick-up points in your city.

If you need to receive the CDEK parcel, but you can't manage to get it in time, then the courier can give the parcel, for example, to your relative, but just in case, make sure that upon receipt he has a photocopy of your passport in his hands, it may not always be required, but once at a time not necessary.

In conclusion, we can say that tracking CDEK shipments does not cause any difficulties, moreover, after the parcel arrives at the warehouse, you will receive an SMS notification. Reviews about CDEK are overwhelmingly positive, so if you are offered such delivery on the same or offer, then try it and you will not regret it.

In cases where the goods come with mechanical damage, the seller is almost always to blame, the transport company is pointless to blame. We always recommend, after ordering the goods, and asking for a better package of the parcel, sellers always agree without further ado, one message that can radically change the situation, so do not be lazy and once again jot down a few lines to the seller before the actual shipment.

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Using the CDEK courier service to deliver documents or goods is fast, safe and reliable. The client always has the opportunity to track his CDEK parcel at any time of the day using the track number or waybill in several ways, which makes the parcel tracking procedure convenient and practical.

CDEK has been providing courier delivery services since 2000 and today it has branches and representative offices in more than 5 countries around the world.

How to track a CDEK parcel by order number

Looking ahead, it should be noted that the parcel cannot be tracked by the order number. For this, special identifiers are used:

• invoice number;
• track number assigned by the carrier company.

• track the parcel through the advanced form;
• personally draw up and print out the invoices filled in for dispatch according to the order;
• find out the cost of delivery of goods, taking into account the available discounts;
• receive additional information regarding cooperation with the company.

Consider ways how to find out where the package is, if you have the necessary data and numbers.

Is it possible to track by other parameters

As already noted, the personal account offers 2 ways to track the movement of goods or documents:

• by track number;
• according to the waybill.

If the order is sent from abroad, then the parcel will be assigned a track code. The fact is that goods sent from the Middle Kingdom through the CDEK company are mostly delivered to the border with the Russian Federation with the help of local logistics organizations. It is they who assign the corresponding track code to the parcel.

The recipient uses the specified set of numbers, instead of the invoice number, in order to find the current location of the item.

If we take track codes from China as an example, they have the following format:

• ETSSD1000987854YQ;
• YDACK5000098447YQ.

Important! The format does not apply to the UPU format, and it is impossible to check the location of the parcel like standard postal ones.

The second way is to track by the invoice number where the parcel may be. To do this, the following sequence of actions should be performed:

• go to the official website https://www.cdek.ru;
• find the "Online Services" section in the main menu;
  
  
• select "Track order" from the proposed list;
  
• go to the tracking page;
  
  
• in the proposed field, enter the invoice number, consisting of 10 or 8 digits;
• click "Track".
  
  

The window that opens will display comprehensive information regarding the movement of the parcel and its current location.

Where can I find the invoice number

You can find out the invoice number or track code in 2 ways:

• directly from the sender of the parcel;
• through your personal account on the official website of the courier company.

Let's take a closer look at the second method.

Through your personal account

To receive the invoice number of the sent parcel, you will need to do the following:

In the same way, you can view data on already completed deliveries.

How to find out that the package has already arrived

After the actual arrival of the parcel at the company's warehouse, the client receives an SMS message on his phone with information about the place of receipt of the order, which means that the recipient can already come to the point of issue. The best option is to pick up the parcel yourself, since there are rarely queues at the branches, but, in extreme cases, you can use courier delivery services.

The location of the pick-up points can be found on the official website of the company.

Main statuses of tracking CDEK parcels

It is suggested that you familiarize yourself with the possible statuses when using the services of CDEK:

This list is not exhaustive. For more detailed information, please contact the support service of the company.

How long does delivery take

Average order delivery time is up to 40 days. In exceptional cases, the period is reduced to 2 weeks. The fact is that the CDEK company does not deliver goods directly from Chinese stores across the territory of the Middle Kingdom to the border with the Russian Federation. For this, intermediaries are involved in the face of small and medium-sized courier companies in China.

The part of the route that runs through the territory of the Russian Federation to the final destination is supervised by CDEK.

The process of transporting an order from point "A" to point "B" is accompanied by the passage of numerous documentary procedures. The main delays occur at customs, as well as under the influence of external factors and the general situation of transport links.

Conclusion

Using the services of courier companies greatly simplifies the interaction between buyers and sellers. In the 21st century, advanced consumers of goods and services prefer to carry out mostly non-cash payments, and most purchases are made via the Internet.

The Chinese market for goods offers a wide range and reasonable prices, which makes shopping through courier services a profitable event.

In the field of postal services, after the Russian Post, the second most widespread and geographic coverage area is the CDEK courier service, which delivers items and goods throughout Russia, including from abroad.

For most users, the CDEK website is familiar with the delivery of parcels from Chinese stores and.

CDEK delivery

Delivery of CDEK from China is possible only on the territory of the Russian Federation, and until the moment of the mandatory customs clearance procedure, the parcels are in the hands of Chinese carriers - partners of the CDEK company. Thus, before the items are handed over to the CDEK service, the parcels can be tracked by the track numbers of their Chinese partner carriers. However, using this number, CDEK orders can be tracked until the very end, until the moment of delivery.

How to track your CDEK order

These track codes are five letters in front, ten numbers and end with YQ.

Examples of CDEK tracking numbers:

• ZESZE --- YQ (ZESZE1234567890YQ)
• DLLEM --- YQ (DLLEM1234567890YQ)

After sending the parcels to CDEK, the parcel number is assigned according to the invoice and tracked on the website cdek.ru

The CDEK invoice number is usually ten-digit, but there are also eight-digit track numbers.

How CDEK delivery works

In October 2017, there were frequent complaints about the delay in the delivery of CDEK parcels from China. A CDEK representative explains this with a new scheme for receiving parcels from China. Now all parcels are first sent centrally to Moscow, and then they are distributed to their destinations. In China, parcels are delivered to the border with Russia city of Suifenhe by land transport or through the port of Humen (Beijiafengxini), where they are already undergoing customs control. From Moscow, shipments are sent to other cities.

Since the CDEK service is courier, delivery is carried out to the recipient's door. The CDEK courier delivers parcels from 10 am to 6 pm, having previously called the phone number specified in the order and agree on the delivery time. Almost in all cities of Russia there are offices and points of issue of orders, addresses and phone numbers of SDEK are on the website cdek.ru, you can track orders here.

Also, CDEK tracking by both Chinese track numbers and invoice number works great on the parcel tracker

Courier delivery service CDEK Logistic solutions

https://www.cdek.ru, sdek.ru, cdek.ru, sdek.ru, dek.ru, dek.ru, dek.ru, dek.ru(official sites)

The parcel tracking service "Where is the parcel" from the SecretDiscounter.ru cashback service allows you to track CDEK postal items or any other parcel from Russia, China, Kazakhstan, Ukraine, Belarus, EU, Hong Kong, Singapore, USA, Israel and other countries. Connected 312 postal and courier services!

CDEK's tariffs are often lower than those of foreign courier companies - at the same time, the quality of delivery services fully meets all the requirements for the transportation of international mail and cargo.

From our website, tracking CDEK cargo is simple, convenient, in Russian (regardless of the country of departure), and in a single window, and you can track the shipment at any stage of shipment. Many people ask: "What is the function of CDEK - tracking by waybill?" - to which we can answer that this is the same as tracking the order by number (for more details, see).

If necessary, CDEK couriers will pick up the parcel directly to your home / office, and if you really need it, they will send the parcel on the same day.

In general, the courier delivery service CDEK is a good alternative to expensive foreign express delivery services such as DHL, UPS, FedEx and TNT.

CDEK also delivers orders from online stores (the service is available for both legal entities and individuals).

Yes, and one more thing ... The format of the CDEK track number has some differences from the usual postal identifier: at the beginning of the CDEK track code there are usually 5 letters, after which there is a ten-digit number, and two letters close it).

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arrival at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more details by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and a new package has been traveling for more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)