How to unblock the Internet by Rostelecom through your personal account. How to suspend the Internet by Rostelecom through your personal account. Important preparatory activities

One of the most popular branches of Rostelecom's activities is the provision of Internet access services. And, despite the fact that the provider tries to offer high-quality high-speed access services in any city, even in small towns and villages, some users have negative reviews and emotions in the process of using them. And someone just needs to leave for a while, and there is temporarily no need to use the World Wide Web. Therefore, people think about how to block or suspend the connection. And today we will pay attention to these issues.

So if you made a decision block Internet access for your contract for a certain period, you must first familiarize yourself with the conditions on which this service is provided to the provider's customers.

The service that suits you in this situation is called "Voluntary blocking" and you can use it both in your personal account and by contacting the specialists of the company of the corresponding profile.

To perform a voluntary blocking, you must complete the following list of actions:

Go to your personal account on the official website of Rostelecom or directly via the direct link rt.ru.
Go to the directory of connected services.
Choose home Internet from the list of services.
Find the configuration menu for the current tariff plan.
Select the temporary blocking menu and select the options that best suit you in your particular situation.
Save all settings.

Note that the procedure for blocking access to the Network is not provided by the company free of charge, and the amount may depend on the period of freezing the account, as well as on your region of connection. We, in turn, strongly recommend that you contact the company's offices to suspend the provision of Internet services. It is there that the provider's specialists will be able to explain to you all the nuances of the service and exactly fulfill all your requirements.

How to turn off the Internet Rostelecom in Moscow

If you are a subscriber of the largest Russian provider in Moscow, you probably know that in the capital its services are provided under the Online brand.

Fortunately, Online has a similar service that allows you to block access to the Internet in case of departure, no need to use or dissatisfaction with the quality of the services provided (sometimes it happens).

You can order a service in two simple ways:

Around the clock in the personal account service available on the website rt.ru.
When you call the support service at 8-800-707-12-12 .

If you perform any of the above actions, the blocking of the account will take effect only the next day after the order.

Conditions for disconnecting the Internet by Rostelecom through a personal account or a JIC number in Moscow:

For the correct activation of the service, the balance of the client's account should not have funds less than 1 day of operation of all services that were connected as of the day the blocking request was sent;
The service is provided free of charge during the first 30 days of the flow year;
If the Internet is blocked for 31-90 days, the cost of freezing will be 5 rubles for 1 day of the service.

As for turning off the service and reconnecting access to the World Wide Web, this procedure is also carried out by contacting the provider's contact center or using the tools of your personal account.

There can be a lot of reasons for voluntarily blocking Rostelecom services, be it the Internet, TV or telephony. Usually, subscribers, going on long trips, business trips and trips, freeze services, thereby avoiding unnecessary financial costs.
The blocking procedure does not take much time and is connected the next day after the call.

Voluntary blocking of the Internet and other services from Rostelecom

If you need to change your place of residence for an indefinite period of time, then the voluntary blocking of the Internet from Rostelecom will become a useful function, enabling it to reduce your expenses.

Since 2015, the procedure for "freezing" the subscription agreement has been changed, now you do not need to go to the office, but you just need to make one call to the support service (). After a short conversation, in which you have to give your passport data, the number of the contract concluded with the provider and a secret word, the operator will turn on the blocking.

save the specified data.

Free legal advice:

When contacting the office, you will need a passport and a contract number, after reviewing the provided data, the specialist will issue an Internet blocking.

Mandatory conditions for connecting the service:

maximum - 90 days;
no debt;

Voluntary TV blocking

To connect the voluntary blocking of television from Rostelecom, you should choose the appropriate option (through your personal account, by phone, by visiting the office), and follow the scenario described earlier.

Free legal advice:

When using your personal account, you need:

After submitting the application, access to TV viewing will be suspended the next day.

Free legal advice:

Disconnecting a voluntarily blocked TV from Rostelecom is similar to “defrosting” the Internet.

Voluntary phone blocking

You can voluntarily block a home number from Rostelecom by visiting the company's office, or remotely, by phone or through the subscriber's personal account.

The procedure is identical to the suspension of Internet and TV use.

You can familiarize yourself with setting up the MAG 250 set-top box from Rostelecom by following the link.

How to pay for Internet from Rostelecom?

Free legal advice:

Why Rostelecom's Internet slows down

How to pay for equipment rental at Rostelecom correctly?

In Magnitogorsk, the cost of Rostelecom's services is already overstated, but why block if they still take money? Blocked, then everything is disabled ... 5 rubles per day for what? for being disabled? There are always smart people who know how to rip off pensioners, because they are in the gardens in the summer ...

Hello! And, in Kamyshin, Volgograd region, in Rostelecom, I was ordered to additionally call 14 days after the start of the blocking, by phone, and confirm further blocking, otherwise, I will be charged a subscription fee according to the tariff. This is right? You have not written anywhere that you need to call back.

Several times I left a request for an antenna, but no one came. On our floor there is a bad TV program!

Copying of materials is allowed only with an active link to the source Terms of use

Free legal advice:

How to block Rostelecom services

If you are planning to leave the city on vacation or for any other reason, then it would be reasonable to temporarily block Rostelecom's services so that a subscription fee will not be charged for them until you use these services. Rostelecom gives this opportunity to its subscribers and in this article we will look at how to do it.

Temporary blocking of the Internet by Rostelecom

To temporarily block the provision of the Internet from Rostelecom, you do not need to go to the office, but it will be enough to call the specialists. We have already considered how to get through to the technical support service of Rostelecom, but if you forgot, you can do it by calling the toll-free number-18-30. If you cannot communicate with this number, then you can try the second number-08-00. Before calling, prepare your passport (if the contract is concluded for you) or the passport of the person who signed the contract with the operator. The specialist will ask you to dictate your passport data, give the contract number and code word, and then block the Internet.

If you have been using the services of Rostelecom for a long time, then you know that it is not so easy to get through to the technical support service. The second option for temporary blocking is the user's personal account. Just repeat the following sequence of steps:

open the Rostelecom website and enter your username and password to access your personal account
open the list of connected services and find among them the item "Home Internet"
click on it and, once on the page with the description of the service, find the button "Voluntary blocking"
click on it and select the period for which you want to block the Internet
do not forget to click on the "save data" button

Please note that the blocking occurs only the next day, and not immediately.

If the first two options are problematic for you, then you will have to go to the nearest office of the company. The list of documents that you need to take with you remains the same:

Free legal advice:

passport of the person for whom the contract is concluded
the contract itself or its number

You can temporarily block the Internet for a period of 5 to 90 days, provided that there is no debt to the company. In addition, your account should have enough funds to pay for one day from the moment you resume using the service.

Unblocking is done in the same way as in one of the three above-mentioned ways.

Temporary phone blocking by Rostelecom

To lock the Rostelecom phone, open the company's website and enter your personal account using your username and password.
Open the list of connected services and find the item “home phone” there
Click on it and a page with a description of this service will open in front of you. Find on this page the item "Voluntary blocking"
Click on it and select the number of days for which you want to block your phone
Save your data and close your personal account.

In addition, you can block the phone when visiting the company's office in person or by calling the technical support service at -18-30.

Temporary blocking of television Rostelecom

If you want to temporarily block Rostelecom television, then the easiest way is to block it through your personal account.

Log into your personal account and find "television" among the connected services

Free legal advice:

Click on the service and go to the page with its description
At the bottom of the page there will be a button "Voluntary blocking", which you need to click
Do not forget to save the data before leaving your personal account

As for the cost of blocking one of Rostelecom's services, blocking for 30 days is free. For the next 60 days, you will be charged 5 rubles per day. The lock is released within an hour after the corresponding request.

How to turn off the Internet Rostelecom or pause for a while

Leaving on vacation, a long business trip or when changing the address of permanent residence, the client of the Rostelecom network is not going to use the Internet, and therefore it becomes necessary to suspend this service for a certain time. But sometimes the subscriber simply does not like the service, and he decides to completely turn off the Internet. But this must be done correctly so that in the future you do not become a debtor to the company, which means that you pay for what you did not actually use.

What should a Rostelecom subscriber know before disconnecting?

First, you need to decide - you will be temporarily disconnected from the Internet or permanently.
Secondly, it is imperative to find a service agreement, if the management of this service was not connected in advance in your personal account.

Note! The temporary gap will allow you to save on paying for Internet traffic, which the subscriber will not use for the period of temporary absence. And if the Internet is completely disconnected, the user will have to formally fill out applications at the company's sales offices and hand over the leased equipment.

Disconnecting the Internet Rostelecom permanently

First, you should check that there are no debts on the subscriber account of the network client. You can do this from your account page, by calling the contact service 08-00, giving your personal account number and a secret word, or at any sales office with an identity card. In all cases, you must provide information about the customer service address and your personal information. Sometimes a client forgets to pay for the rental of equipment, or uses services on credit terms, so first you need to pay off all debts to the provider.
After that, you should write a statement and justify the reason for the refusal. If the client used the rented equipment, it must be returned to the reception office. After completing all these formalities, the Internet will be disconnected.

What is a Suspension or Momentary Lock?

The provider provides the client with the opportunity to temporarily disconnect the Internet using the "Voluntary blocking" function on the following conditions:

Free legal advice:

The minimum blocking period cannot be less than 5 working days.
The maximum number of blocking days is 90 business days.
Even when the service is connected, the subscriber continues to receive charges for the use of leased equipment, a router, and the provision of a statistical IP address.
There is no subscription fee for using the Internet for the first month.
After the expiry of the limit period, the subscriber will have to pay 5 rubles for each day for each subsequent day.
Voluntary blocking can be activated provided that the client has funds on his balance for the provision of services for 1 business day.
It is forbidden to change the tariff plan, connect or disconnect to other services of the company while blocking the Internet.

Ways to suspend internet

Temporary blocking can be done in different ways:

The first method - From the page of the personal account of the network subscriber

Log in with your username and password.
Find a list of all connected services.
Choose the functionality of your home Internet.
Find your service and click on the "Voluntary blocking" option.
Select the period for which you need to enable this option.
Save your settings.

Note! In fact, access to the Internet will be blocked only from the next business day, and the conditions for charging the payment are stated above.

The second way - Through the support service of Rostelecom

Call 08-00. The operator will ask you to give your personal data, the contract number and the secret word specified when registering the services. The service will be disabled the next day after the request.

The third way - Through the sales office

You will need an identity card and a service contract number, or a personal account of a network customer. The shutdown conditions are similar to the previous methods.

Things to Consider

Some clients of the Rostelecom network naively believe that if they do not pay the bills, the service will be disabled automatically. Yes, the provider will block it, but the debts will remain, and in any case they will need to be paid off, otherwise there may be legal proceedings, with payment not only of the debt, but also of all legal costs.

Free legal advice:

Advice! Carefully study the service agreement, set for yourself the moment when the service will actually be disabled, provided that the client has completed all the formalities. Otherwise, for one reason or another, the provider will continue to charge a subscription fee.

Voluntary blocking from Rostelecom, or how to turn off the Internet for a while

Many clients of Rostelecom in Moscow today are interested in the question of whether the service “Turn off the Internet for a while” exists and is relevant for Internet subscribers. We could not lose sight of this issue and pass it by, so today we will consider it in more detail.

What is this service

Note that such a name for the service is "popular", and in fact it bears the name "Voluntary blocking". The meaning of the option is very simple. Let's say you are leaving for a few days / weeks on vacation or business trip. Naturally, at this time the Internet will be idle at home without use. Despite this, according to the standard terms of the contract, it is the user who is obliged to pay for such downtime. And if you don't want to waste your money, you can think about temporarily freezing your account.

And such a service, as you understand, is provided by Rostelecom. We only note that in the capital of Russia Rostelecom provides Internet services to subscribers under the Onlime brand. And this provider has a similar option called "Voluntary blocking".

Free legal advice:

Detailed terms of service

To understand the conditions for the provision of this service for blocking an account, we will give the most important nuances that all users of this provider should know:

The minimum time for blocking an account is 5 days (calendar);
The absolute maximum for blocking a subscriber account is 90 days;
During the blocking of the account, the subscription fee for the use of the lease of the following items continues to be charged:
Wi-Fi router;
Equipment for digital television;
Static IP address.
The first 30 calendar days during a streaming year are provided to subscribers for voluntary blocking completely free of charge;
Starting from the 31st calendar day of blocking per year, the cost of the service will be 5 rubles per day;
At the time of ordering the blocking, the subscriber account must contain funds for at least 1 day of operation of all services;
It is impossible to change tariff packages, activate or deactivate any services and options during the blocking period.

How to activate the "Voluntary blocking" service

To activate this option in Moscow, subscribers can use several methods:

Using the personal account interface on the provider's website.
Making a phone call to the 24/7 technical support number 12.

After activating the option, the account will be blocked the next day after the order.

How to disable the "Voluntary blocking" service

Considering the fact that you will not have the Internet with the activated option, you have the following ways to deactivate the service:

A call to the company's round-the-clock technical support number, which we have already mentioned above.
Using the interface of your personal account on the site, using the mobile Internet or third-party Wi-Fi.

Note that if for any reason you change your mind to activate the service, you have the opportunity to refuse to activate it even before the service takes effect. For this purpose, you can also use your personal account on the site or contact the contact center employees.

Free legal advice:

As for the activation of all options and services after sending a request to deactivate the "Voluntary blocking", it is made within 1 hour. Note that tariffication continues immediately from the day of deactivation of the service.

Now that you know this option exists and how it is configured, you can cut your internet and TV costs while away from home.

Voluntary blocking of the Internet, TV and telephone of Rostelecom

Blocking Internet services of Rostelecom

How to temporarily block TV

Freezing a phone number from Rostelecom

Customer Support (). After a short conversation, in which you have to give your passport data, the number of the contract concluded with the provider and a secret word, the operator will turn on the blocking.

Another option would be self-configuration through your personal account. For this you need:

enter your username and password and enter your personal account;

go to the list that lists your connected options and services;

select the line called "Home Internet";

go to the page with the service and find the "Voluntary blocking" service;

indicate the expected period of "freezing";

save the specified data.

The service will be activated only the next day, after the application is made.

period of "freezing" over 5 days;

the presence on the subscriber account of funds that allow you to pay for 1 day of previously connected basic services and other options.

Attention! During the period of suspension of services, the accrual for the leased equipment continues. The cost of blocking after 30 days is 5 rubles / day. It is also necessary to take into account that at this time you cannot change the tariff and enable or disable options.

If, upon returning from a trip, you find that you have enabled voluntary Internet blocking from Rostelecom, then to disable it, you should use one of 3 options, a call to a support specialist, self-configuration through the interface of your personal account, or contacting the provider's office.

log into your account on the Rostelecom website;

get acquainted with the list of services;

find "Home TV" or "IPTV";

go to the section with the specified service;

select the item "Voluntary blocking";

specify the period for blocking;

click "Connect", and save the changes.

When you call the support service or visit the Rostelecom office, do not forget your passport and contract, you will certainly need these data.

Attention! As in the case of the Internet, the entire period of use of the blocking function continues to be charged for the leased equipment, as well as for the static IP address.

The cost for the first month is 0 rubles, after the 30th day - 5 rubles / day.

If you change your mind about using the voluntary blocking from Rostelecom, then you can remove it both before the activation, and at any other time, it is not necessary to wait for the end of the service suspension period. Access to the service will become available in 1 hour.

The Rostelekom1.ru website is in no way connected with the Rostelecom website and does not bear any legal or other responsibility for the publications presented on it. The editors do not bear any responsibility for the use of the information indicated on this site, the information is presented for informational purposes only.

All responsibility is borne personally by the subscriber himself, who uses this information at his own peril and risk. If you have any questions about the materials presented or any other questions, you can ask them by mail.

Rostelecom - voluntary blocking and how to disable it?

Why blocking at all? If you decide to leave or change your place of residence indefinitely, then blocking is your choice. The question arises, why not just disconnect the services and then reconnect them? The fact is that your "place" can be taken by other people who, perhaps, have long been waiting for their turn (a free port on the PBX) to connect. Since the service is no longer valid, and the station equipment, of course, is not assigned to you in any way. Blocking allows you to return to use after one call and does not require a visit to the head office to conclude a new contract. And at the same time it will save you a decent amount of money.

There is a great analogy to a website. If you are promoting websites, then you know that "fallen" hosting can lead to problems not only with regards to the inaccessibility of the resource by users, but also for search engine robots. If they can't get to your site for a long time, then the positions in the search results will drop significantly. If you switch the site to "Offline" (available in many CMS), then the SEO parameters of your brainchild will not be affected.

“How can I temporarily suspend Rostelecom's services? "

In order to block any services, it is enough to call the contact center and inform the operator about it.

“How much does a voluntary blocking cost? "

Home Internet - the first 3 months - 1 ruble / month, then - 50 rubles each next month of blocking.

Phone - 95 rubles / month

“For how long can I block the required service? "

The blocking period for the Internet, telephony and digital television is not limited.

“How can I unblock Rostelecom services? "

The blocking is also removed by a call to the contact center at 08 00

Home Internet, like similar services (home telephone, television), is usually turned off if it is expected to be not used for a long time. In order not to overpay for nothing, it is better to temporarily block the Internet, which means, in a way, to pause it. How to turn off the Internet Rostelecom temporarily or permanently, we will consider in more detail in this article.

Payment for using the Internet service is made monthly, respectively, and is debited from the subscriber's account as well. If you are going on a long vacation, health improvement, travel, or just, say, visit your grandmother for the summer in order to optimize your expenses, it is better to take care of turning off the Internet for the duration of your vacation. Thus, excess funds will not be debited from the balance sheet, and the company will not issue so-called loans.

You can block the Internet by Rostelecom in different ways, both independently and with the help of specialists. The period for voluntary blocking of the Internet is at least 5 to a maximum of 90 working days, this service can be suspended for no more than three calendar months. It is important to know that if the Internet is temporarily blocked by Rostelecom, the rental fee for a dedicated IP address, set-top box, WI-FI router (if any) is still charged.

To install voluntary blocking via the Internet in the personal account, the subscriber's account must have at least 5 rubles. During the period of temporary disconnection of the Internet, you cannot change the tariff and connect to other services of the provider.

How to suspend the Internet Rostelecom:

By writing a statement at the office or representative office (point of sale) of the company.
Via the Internet in your personal account.
By calling the technical support of subscribers.

Learn more about each option.

Application for disconnecting the Internet during vacation

The first way to suspend the Internet Rostelecom is to write a statement at the company's office. However, this method of blocking the Internet is not the most convenient. Rostelecom does not have a large number of offices, so it can simply be difficult to get to it, or even have no time to travel if the vacation is spontaneous.

To apply for a disconnection of the Internet, you need to have an identity document and a service contract, or know its number. A paper is written by a person who entered into an agreement for the provision of Internet services, this option is not suitable if another person wants to block the Internet.

The application must be written according to the following sample: I ask you to temporarily disable the provision of Internet services under contract No. 000 for the period from October 15 to November 20, 2017, due to the fact that I will be on vacation.

How to suspend the Internet through your personal account

It is much more convenient to block the Internet for the duration of the vacation via the Internet in the personal account of the Rostelecom user. In your personal account, you can voluntarily block the Internet yourself.

To establish a voluntary blocking via the Internet in your personal account, you need to log in to the Rostelecom website, you just need to enter your username and password. If they are not there, then go through a simple procedure for registering a personal account via the Internet. In the available functions, you need to select the home Internet and the required option (voluntary blocking button).

In the window that opens, you need to set the terms for which you want to block Internet access at your address and save the entered parameters. The Internet will be turned on the next day after the final date of voluntary blocking, if the Internet is needed on the 20th, then the last day of blocking must be indicated on the 19th, working days will be counted from the 20th.

How to make a voluntary call blocking

You can temporarily turn off the Internet using the operator of technical support for Rostelecom subscribers. To do this, you need to call the free number 8-800-100-08-00 and inform the manager that you want to suspend the Internet, as well as the personal data of the subscriber, which is indicated in the contract and the number of the service contract. Internet Rostelecom will be blocked the next day after leaving the application to the operator.

How to permanently disable the Internet Rostelecom

There can be many reasons for disconnecting the Internet at Rostelecom on an ongoing basis:

changing of the living place;
lack of speed;
technical problems;
unsatisfactory service, in the opinion of the client;
not a profitable tariff plan;
change of provider, etc.

The very reason for the refusal of services is not important, the main thing is to turn off Rostelecom's Internet completely, and not to suspend it. To disable the Internet for Rostelecom on an ongoing basis, it is not enough to put a voluntary blocking via the Internet in your personal account. Sooner or later, the temporary disconnection will end, the subscription fee will be charged from the account, thereby a debt may appear on the subscriber's account.

The provider will have the right to demand payment for his services, arrears of subscription fees and equipment rent, since the user has not officially terminated the contract, and this is provided for by the terms of the contract. Not replenishing a subscriber account is not a refusal of the service. You can terminate the contract and turn off the Internet to Rostelecom by writing a statement at the company's office.

Conclusion

Rostelecom provides a unique option for its clients - relocation. When changing the place of residence, the client can save absolutely all Internet settings, including the tariff plan and personal account, only the connection address will change. To do this, you need to contact the Rostelecom office and write an application to turn off the Internet Rostelecom at one address and activate it at another, and the provider will be engaged in reconfiguring the equipment and connecting.

Provider Rostelecom provides its subscribers with one of the useful functions - a temporary disconnection of the Internet. This option can be useful for those who go on vacation or business trip and will not use the services of the company for a certain period. It is inappropriate to pay for functions that the subscriber will not use, and therefore it is better to temporarily suspend Rostelecom's Internet through a personal account. This is the most convenient method that requires a minimum of time and effort. The ability to disable the use of the Internet provided by the provider Rostelecom is called "".

First of all, it is important to decide whether the disconnection of access to the network will be temporary or permanent. In case of using the Rostelecom service of suspension of work, it will be possible to restore access after the expiration of the calendar period specified at the time of deactivation. If there is a need for a complete shutdown, then you will need to take a number of completely different actions, as well as contact the provider's office personally to terminate the contract. When you reconnect, you will need to go through the registration procedure again and conclude a new contract.

Each subscriber can independently use the possibility of disabling the service by Rostelecom, using his personal account for this. To do this, it is not necessary to contact an employee, the whole process can be carried out online at any convenient time. However, if the control of the shutdown function for a certain period has not been activated earlier in your personal account, then you must definitely have an agreement on hand to enter the necessary information data.

Temporary disconnection of the Internet of Rostelecom in the personal account

There are several ways in which you can temporarily deactivate network access. A personal appeal to the provider's office, as well as a phone call to the support service, are not very popular, because there is not always free time. The most convenient and frequently used method is to suspend the Internet on your own, using your personal account, which was created during registration. This option is very simple, you can order the option at any time of the day, including at night.

Step-by-step instructions, following which you can disconnect in your personal account:

enter the cabinet using your username and password;
in the presented menu, select the section with a list of all active connected services;
select "home Internet" in the functionality;
in the menu that opens, find the service that the subscriber uses and click on the button available there called "Temporary blocking";
then you should decide on the deactivation period and indicate it;
all that remains is to save the changed settings to take effect.

Access to the network will be unavailable only from the next day.

Terms of temporary blocking of services

The blocking option is very popular, because it allows you not to pay for traffic while no one is using the Internet. What does this option include and what are its conditions? There are restrictions on deactivation. The minimum suspension period is 5 calendar days, including holidays and weekends, and the maximum period is no more than 90 days.

Despite the suspension of access to the network, a subscription fee will be charged for the following rental services:

a router for a wireless network;
set-top box for interactive TV;
static IP address.

If you have a personal router or set-top box, the rent is not provided. During the year, the first 30 days of suspension are provided to all subscribers free of charge. For each subsequent day, taking into account the 31st day, the payment will be 5 rubles.

Freezing the Internet in your personal account does not provide for a change in the tariff. This means that during the blocking period, it is prohibited to change the current tariff to any other. It will also be impossible to activate or deactivate other options provided by the provider.

If you are planning to leave the city on vacation or for any other reason, then it would be wise to find out how to block Rostelecom services so that a subscription fee is not charged for them until you use these services. Rostelecom gives this opportunity to its subscribers and in this article we will look at how to do it.

Temporary blocking of the Internet by Rostelecom

To temporarily block the provision of the Internet from Rostelecom, you do not need to go to the office, but it will be enough to call the specialists. We have already considered how to get through to the technical support service of Rostelecom, but if you forgot, you can do it by calling 8-800-181-18-30 ... If you cannot communicate with this number, then you can try the second number 8-800-100-08-00 ... Before calling, prepare your passport (if the contract is concluded for you) or the passport of the person who signed the contract with the operator. The specialist will ask you to dictate your passport data, give the contract number and code word, and then block the Internet.

How to block Rostelecom services

open the Rostelecom website and enter your username and password to access your personal account
open the list of connected services and find among them the item "Home Internet"
click on it and, once on the page with the description of the service, find the button "Voluntary blocking"
click on it and select the period for which you want to block the Internet
do not forget to click on the "save data" button

Please note that the blocking occurs only the next day, and not immediately.

If the first two options are problematic for you, then you will have to go to the nearest office of the company. The list of documents that you need to take with you remains the same:

passport of the person for whom the contract is concluded
the contract itself or its number

You can temporarily block the Internet for a period of 5 to 90 days, provided you are absent from the company. In addition, your account should have enough funds to pay for one day from the moment you resume using the service.

Unblocking is done in the same way as in one of the three above-mentioned ways.

Temporary phone blocking by Rostelecom

To lock the Rostelecom phone, open the company's website and enter your personal account using your username and password.
Open the list of connected services and find the item “home phone” there
Click on it and a page with a description of this service will open in front of you. Find on this page the item "Voluntary blocking"
Click on it and select the number of days for which you want to block your phone
Save your data and close your personal account.

In addition, you can block the phone when visiting the company's office in person or by calling the technical support service by phone 8-800-181-18-30 .

Temporary blocking of television Rostelecom

If you want to temporarily block Rostelecom television, then the easiest way is to block it through your personal account.

Log into your personal account and find "television" among the connected services

Click on the service and go to the page with its description
At the bottom of the page there will be a button "Voluntary blocking", which you need to click
Do not forget to save the data before leaving your personal account