Independent assessment of education. Methodological recommendations for conducting an independent assessment of the quality of educational activities of organizations carrying out educational activities. International partners

1. An independent assessment of the quality of the conditions for the implementation of educational activities by organizations carrying out educational activities (hereinafter referred to as organizations) is carried out in order to provide participants in relations in the field of education with information on the level of organization of work on the implementation of educational programs based on publicly available information.

(see text in previous edition)

2. In order to create conditions for an independent assessment of the quality of conditions for the implementation of educational activities by organizations:

1) The Civic Chamber of the Russian Federation, at the request of the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of general education, the federal executive body responsible for the development and implementation of state policy and legal regulation in the sphere of higher education, no later than within one month from the date of receipt of these applications, forms from among representatives of all-Russian public organizations created to protect the rights and legitimate interests of students and (or) parents (legal representatives) of underage students, all-Russian public associations of disabled people, a public council to conduct an independent assessment of the quality of conditions for the implementation of federal state educational organizations, as well as other organizations carrying out educational activities at the expense of budget allocations approval of the federal budget, educational activities on basic general education programs, basic vocational training programs, additional general education programs, educational programs of secondary vocational education and corresponding additional professional programs, a public council for conducting an independent assessment of the quality of conditions for the implementation of federal state educational organizations, as well as other organizations, carrying out educational activities at the expense of budgetary allocations from the federal budget, educational activities for educational programs of higher education and corresponding additional professional programs and approves the composition of these councils. The Public Chamber of the Russian Federation informs the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of general education, and the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of higher education. education, on the composition of public councils created under these bodies for conducting an independent assessment of the quality of the conditions for the implementation of educational activities by organizations;

(see text in previous edition)

2) public chambers of the constituent entities of the Russian Federation, at the request of the executive authorities of the constituent entities of the Russian Federation, exercising state administration in the field of education, no later than one month from the date of receipt of the said application, shall be formed from representatives of public organizations created in order to protect the rights and legitimate interests of students and (or) parents (legal representatives) of minor students, public associations of disabled people public councils for an independent assessment of the quality of the conditions for the implementation of educational activities by state educational organizations of the constituent entities of the Russian Federation, as well as municipal educational organizations, with the exception of municipal educational organizations in respect of which an independent assessment conducted by public councils created under local government bodies and other organizations located in the territories of the subjects of the Russian Fed eration and carrying out educational activities at the expense of budgetary allocations of the budgets of the constituent entities of the Russian Federation, and approve their composition. The public chambers of the constituent entities of the Russian Federation inform the state authorities of the constituent entities of the Russian Federation that exercise public administration in the field of education about the composition of public councils created under these bodies for conducting an independent assessment of the quality of conditions for the implementation of educational activities by organizations;

3) public chambers (councils) of municipalities, at the request of local self-government bodies of municipal districts and urban districts, have the right to form from among representatives of public organizations created in order to protect the rights and legitimate interests of students and (or) parents (legal representatives) of minor students, public associations people with disabilities public councils to conduct an independent assessment of the quality of the conditions for educational activities carried out by municipal educational organizations, and to approve their composition. Public chambers (councils) of municipalities inform local authorities of municipal districts and urban districts about the composition of public councils created under these bodies for conducting an independent assessment of the quality of conditions for the implementation of educational activities by organizations.

(see text in previous edition)

2.1. The composition of the public council for conducting an independent assessment of the quality of the conditions for the implementation of educational activities by organizations (hereinafter - the public council for an independent assessment of quality) is approved for a period of three years. When forming a public council for an independent quality assessment for a new term, at least a third of its composition is changed. The public council for independent quality assessment cannot include representatives of state authorities and local self-government bodies, representatives of public associations operating in the field of education, heads (their deputies) and employees of organizations operating in this area. At the same time, the public council for independent quality assessment may involve in its work representatives of public associations operating in the field of education, the public chamber to discuss and form the results of such an assessment. The number of members of the public council for independent quality assessment may not be less than five people. Members of the public council for independent quality assessment carry out their activities on a voluntary basis. Information on the activities of the relevant public council for independent quality assessment shall be posted on the Internet on the official website of the federal executive body, respectively, that carries out the functions of developing and implementing state policy and legal regulation in the field of general education, the federal executive body that carries out functions for the development and implementation of state policy and legal regulation in the field of higher education, the executive body of the constituent entity of the Russian Federation that carries out state administration in the field of education, the local government body of a municipal district or urban district. The regulation on the public council for independent quality assessment is approved by the state authority or local government body under which the said public council was established.

(see text in previous edition)

3. An independent assessment of the quality of the conditions for the implementation of educational activities by organizations is not carried out in relation to educational organizations created in the penal system, as well as in relation to federal state organizations carrying out educational activities specified in Part 1 of Article 81 of this Federal Law.

(see text in previous edition)

4. An independent assessment of the quality of the conditions for the implementation of educational activities by organizations is carried out according to such general criteria as openness and availability of information about organizations carrying out educational activities; the comfort of the conditions in which educational activities are carried out; benevolence, politeness of employees; satisfaction with the conditions for conducting educational activities of organizations, as well as the availability of services for people with disabilities.

(see text in previous edition)

5. Indicators characterizing the general criteria for assessing the quality of the conditions for the implementation of educational activities by organizations carrying out educational activities in basic general education programs, educational programs of secondary vocational education, additional general education programs, basic vocational training programs, are established by the federal executive body performing the functions of developing and implementing state policy and legal regulation in the field of general education, with preliminary discussion in the public council for independent quality assessment. Indicators characterizing the general criteria for assessing the quality of the conditions for the implementation of educational activities by organizations carrying out educational activities on educational programs of higher education are established by the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of higher education, with a preliminary discussion in public council for independent quality assessment. Indicators characterizing the general criteria for assessing the quality of the conditions for the implementation of educational activities by organizations carrying out educational activities for additional professional programs are established by the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of higher education, in agreement with the federal body executive power, carrying out the functions of developing and implementing state policy and legal regulation in the field of general education, with a preliminary discussion in the public council for an independent quality assessment.

(see text in previous edition)

6. An independent assessment of the quality of the conditions for the implementation of educational activities by organizations is carried out by public councils for an independent assessment of quality no more than once a year and at least once every three years in relation to the same organization.

(see text in previous edition)

7. Public councils for independent quality assessment:

(see text in previous edition)

1) determine the lists of organizations carrying out educational activities in respect of which an independent assessment is carried out, provided for in this article;

2) take part in the consideration of draft documentation on the procurement of works, services, as well as draft state, municipal contracts concluded by the federal executive body, carrying out the functions of developing and implementing state policy and legal regulation in the field of general education, by the federal executive body performing the functions of developing and implementing state policy and legal regulation in the field of higher education, executive bodies of the constituent entities of the Russian Federation exercising state administration in the field of education, local self-government bodies with an organization that collects and summarizes information on the quality of conditions for the implementation of educational activities of organizations (hereinafter - the operator);

(see text in previous edition)

4) conduct an independent assessment of the quality of the conditions for the implementation of educational activities by organizations, taking into account the information provided by the operator;

(see text in previous edition)

5) represent, respectively, to the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of general education, the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of higher education , executive authorities of the constituent entities of the Russian Federation exercising state administration in the field of education, local self-government bodies, the results of an independent assessment of the quality of the conditions for the implementation of educational activities by organizations, as well as proposals for improving their activities.

(see text in previous edition)

8. The conclusion of state, municipal contracts for the performance of work, the provision of services for the collection and synthesis of information on the quality of conditions for the implementation of educational activities by organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the procurement of goods, works, services to meet state and municipal needs. Federal executive body in charge of the development and implementation of state policy and legal regulation in the field of general education, federal executive body in charge of the development and implementation of state policy and legal regulation in the field of higher education, executive bodies of the constituent entities Of the Russian Federation, exercising state administration in the field of education, local self-government bodies, based on the results of the conclusion of state, municipal contracts, draw up a decision on determining the operator responsible for collecting and summarizing information on the quality of the conditions for the implementation of educational activities by organizations, and also, if necessary, provide the operator with publicly available information about the activities of these organizations, formed in accordance with state and departmental statistical reporting (if it is not posted on the official website those organizations).

(see text in previous edition)

10. Information on the results of an independent assessment of the quality of the conditions for the implementation of educational activities by organizations is posted accordingly:

11. The composition of information on the results of an independent assessment of the quality of conditions for the implementation of educational activities by organizations, including uniform requirements for such information, and the procedure for posting it on the official website for posting information about state and municipal institutions on the Internet are determined by the federal executive body authorized by the Government of the Russian Federation. authorities.

(see text in previous edition)

12. The federal executive body in charge of the development and implementation of state policy and legal regulation in the field of general education, the federal executive body in charge of the development and implementation of state policy and legal regulation in the field of higher education, executive bodies the authorities of the constituent entities of the Russian Federation exercising state administration in the field of education, local self-government bodies provide on their official websites on the Internet a technical opportunity for citizens to express opinions about the quality of conditions for the implementation of educational activities by organizations.

15. The results of an independent assessment of the quality of the conditions for the implementation of educational activities by organizations are taken into account when assessing the effectiveness of the activities of the head of the federal executive body responsible for the development and implementation of state policy and legal regulation in the field of general education, the federal executive body performing the functions of developing and implementation of state policy and legal regulation in the field of higher education, top officials (heads of the highest executive bodies of state power) of the constituent entities of the Russian Federation and heads of executive bodies of the constituent entities of the Russian Federation, heads of local self-government bodies of municipal districts and urban districts.

(see text in previous edition)

The importance of the sphere of professional education for the economy of any country is extremely great. The development of trade, economic, investment, scientific and technical potential of the country is impossible without the main resource component - highly professional personnel. In this regard, one of the key areas of activity of the Russian Register is an independent assessment of the guarantees of the quality of education, carried out in accordance with the legislation of the Russian Federation and taking into account international experience.

Many universities and colleges in the country have a long history, decades of developing culture, traditions and educational technologies that allow them today to offer the labor market graduates whose competence surpasses foreign specialists. Modern trends in the development of education and the labor market dictate requirements to educational organizations to improve the quality and accessibility of vocational education. In the context of the growing level of control and requirements for educational organizations on the part of the state, the labor market and consumers, the demographic recession, educational organizations constantly have to prove their advantages.

The legislation of the Russian Federation in the field of education predetermines trends in assessing the quality of education - professional and public accreditation of educational programs and public accreditation of educational organizations.

On the basis of the Russian Register, there is an agency for assessing the quality of education, which offers services for assessing the conformity of the quality of education both at the institutional and program levels, with the requirements of international standards for management systems, European standards and recommendations for quality assurance of education ENQA, legislative requirements in the field guarantees of the quality of education.

Russian Register offers educational organizations services in the field of independent examination of the quality of education:

certification of compliance of the quality management system with the requirements of ISO 9001 with the international accreditation of RvA, a member of the International Accreditation Forum IAF, the International network of certification bodies IQNet,
professional and public accreditation of educational programs in accordance with the requirements of Art. 96 FZ-273 "On Education in the Russian Federation",
independent examination of the quality of education in accordance with the requirements of the Russian Register Certification Association standard, comparable to the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national and international professional standards, associations of employers, the customer,
assessment of the compliance of information security management, management of IT services required during research and development,
certification of the integrated management system for compliance with the requirements of 2 or more standards, incl. ENQA, professional standards,
certification of personnel (qualifications),
integration of the above procedures - the ability to receive a comprehensive service, incl. using the transfer procedure,
training of employees of educational organizations.

Due to the fact that the requirements of the ISO 9001 standard for quality management systems are correlated with the requirements of European standards and recommendations for the internal quality assurance of education ENQA, Russian Register can conduct a combined procedure for assessing the quality of education.

The combined procedure for certification of the quality management system and professional and public accreditation of educational programs in the Russian Register will allow educational organizations to reduce costs (human, time, financial) for the examination and obtain documents:

certificate of conformity of the quality management system to the requirements of ISO 9001;
certificate of professional and public accreditation of the declared basic professional educational programs.

Goals and principles of work

In our work to assess the quality of education, we are guided by the generally recognized goals and principles formulated by the professional community and the principles of quality assurance in the European educational space.

For more information on the Main goals and principles of the Russian Register for assessing the quality of education, you can find in the section of the site "Purpose and principles in assessing the quality of education."

Basic documents

Terms and conditions of professional public accreditation
Form of the educational organization's report on self-examination of the educational program
Experts participating in the Independent Education Quality Assessment Program

Institutional level of education quality assessment

Assessment of the quality of education at the institutional level in the Russian Register assumes:

independent examination of the quality of education in accordance with the requirements of the Russian Register Certification Association standard comparable to the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national and international professional standards, associations of employers, the customer,
certification of compliance of the quality management system with the requirements of ISO 9001 with international RvA accreditation, a member of the IAF International Accreditation Forum, the IQNet International Network of Certification Bodies,
certification of the management system's compliance with the requirements of various international standards
certification of the integrated management system for compliance with the requirements of 2 or more standards, incl. standards and recommendations ENQA.

Criteria for evaluation

The criteria for assessing compliance with management system standards are reflected in the requirements of the relevant standards.
The criteria for assessing compliance with the requirements for internal systems of education quality assurance are reflected in the ENQA standards and recommendations, part 1.
The criteria for the examination of the quality of education (the quality assurance system of education) are reflected in the requirements of the Russian Register Certification Association standard, comparable to the European standards for quality assurance in education ENQA, the requirements of the international standard ISO 9001, national requirements for quality assurance systems in education, and imply an assessment of the level of maturity quality assurance systems for education.

Program level of education quality assessment (professional and public accreditation of educational programs)

Assessment of the quality of education at the program level in the Russian Register involves an accreditation examination of educational programs for the purpose of professional and public accreditation in accordance with the requirements of Art. 96 FZ-273 “On education in the Russian Federation”.

Criteria for evaluation

The criteria for evaluating educational programs are reflected in the requirements of the Russian Register Certification Association standard, comparable to the European standards for quality assurance of education ENQA, the requirements of the international standard ISO 9001, national requirements for the quality of educational programs, and imply an assessment of the maturity level of the educational program.

Register of educational organizations that have successfully passed the assessment of the quality of education at the institutional level

Russian Register has many years of experience in assessing the quality of education at the institutional level, i.e. assessment of intra-university quality management systems of educational organizations.

The register of certified organizations of the Russian Register contains more than 250 entries for educational and scientific organizations of the Russian Federation and CIS countries, including: National Research Technological University "MISiS", St. Petersburg State University of Railways, St. Petersburg State Electrotechnical University "LETI", Southern Federal University, Southwest State University, Kursk State Medical University, Mordovia State University N.P. Ogareva and others.

Register of educational programs that have successfully passed professional and public accreditation

The register of educational organizations that have successfully passed professional and public accreditation of educational programs includes more than 200 educational programs, including educational programs of Kursk State Medical University, Mordovia State University named after I. N.P. Ogareva, Vologda State University.

Information about accredited educational programs

Benefits of the service for educational organizations

Strengthening the image of the educational organization in the market for educational and research services.
Increasing the competitiveness of the educational organization and the implemented basic educational programs in the educational services market.
Strengthening quality assurance and improving the quality of learning outcomes.
Certification by the professional community and employers of the compliance of the level of training of graduates and the conditions for the implementation of educational programs with the modern demands of the labor market.

Benefits of cooperation with Russian Register

Many years of experience in assessing the internal quality management systems of educational organizations. The register of certified organizations of the Russian Register contains more than 250 entries for educational and scientific organizations of the Russian Federation and CIS countries, including: National Research Technological University "MISiS", St. Petersburg State University of Railways, St. Petersburg State Electrotechnical University "LETI", Southern Federal University, Southwest State University, etc.
Russian Register is included in the register of accrediting organizations and organizations that carry out accreditation expertise of educational programs for the purposes of professional and public accreditation. The register was formed within the framework of the automated information system "Monitoring of professional and public accreditation", created by order of the Ministry of Education and Science of the Russian Federation in order to provide effective information support for the process of implementation of procedures for professional and public accreditation of educational programs implemented in the Russian Federation.
Russian Register is a full member of the International Network for Quality Assurance Agencies in Higher Education (INQAAHE) and the Asia Pacific Quality Network (APQN), and also has an affiliate status in the European Association for Quality Assurance in Higher Education (ENQA) - global associations actively engaged in theoretical and practical solutions in the field of quality assurance in higher education.
Russian Register is included in APQR - Asia-Pacific Education Quality Network (APQN) Agency Register. The APQR Agency Register is established by the Asia Pacific Education Quality Network (APQN) and is a register of external quality assurance agencies that demonstrate their performance as meeting a certain level of maturity under the APQR criteria, as verified through independent external agency peer review.
Russian Register has bilateral agreements with the Independent Agency for Accreditation and Rating of Kazakhstan (IAAR - Independent Agency for Accreditation and Rating), German agency FIBAA (Foundation for International Business Administration Accreditation), Agency for Science and Higher Education of Croatia (ASHE - Croatian Agency for Science and Higher Education), which are full members of ENQA, and the Swiss Open University ABMS (ABMS Open University of Switzerland), which is accredited by foreign organizations that have affiliated status with ENQA.
Powers from the Russian Union of Industrialists and Entrepreneurs in the field of education quality assessment.
The opportunity to receive a comprehensive service by combining procedures for an independent examination of the quality of education, which will allow educational organizations to reduce the costs (human, time, financial) for the examination.
The only certification body (among national and foreign), offering on the Russian market a unique set of international, national and industry accreditations and notifications, and providing clients with full recognition, both in Russia and around the world. Today the clients of the Russian Register are more than 4,000 organizations located in Russia, the CIS, the Baltic countries and far abroad.
The independence and objectivity of the Russian Register, as well as the competence of the personnel, is confirmed by numerous national and foreign accreditations and recognitions, as well as the positive practice of many years of activity. On the basis of the Russian Register, more than 100 experts have been trained to assess the quality of education and professional and public accreditation of educational programs.
An extensive network of officially registered representative offices of the Russian Register allows you to minimize the costs of educational organizations for travel expenses of experts, promptly coordinate work issues, provide methodological and informational support, attract qualified auditors from the nearest branch or representative office located not only in the Russian Federation and the CIS, but also abroad ...
The Certification Association “Russian Register” cooperates with the All-Russian industrial associations of employers “SoyuzMash of Russia” and “ZHELDORTRANS” on the procedure for professional and public accreditation of educational programs.

Partners

National partners:

All-Russian industrial association of employers of railway transport "Zheldortrans";
All-Russian industrial association of employers “SoyuzMash of Russia”;
Regional Association of Employers "Union of Industrialists and Entrepreneurs of the Leningrad Region";
Association of culinary specialists and restaurateurs of the Sverdlovsk region;
Regional Association of Employers "Union of Employers of the Rostov Region";
Union "Volgograd Chamber of Commerce and Industry";
Chamber of Commerce and Industry of Kronstadt;
All-Russian public organization "Russian Medical Association";
All-Russian Public Organization "For Quality Education";
Federal State Budgetary Educational Institution of Higher Education “Moscow State Law University named after O.E. Kutafina ";
Federal State Autonomous Educational Institution of Higher Education "St. Petersburg National Research University of Information Technologies, Mechanics and Optics";
ANOO VO "Interregional Institute of Economics and Law under the IPA EurAsEC".

International partners:

International Network for Quality Assurance Agencies in Higher Education (INQAAHE);
Asia-Pacific Quality Network (APQN);
European Association for Quality Assurance in Higher Education (ENQA);
Independent Agency for Accreditation and Rating, Kazakhstan (IAAR);
German agency FIBAA (FIBAA - Foundation for International Business Administration Accreditation, Germany;
Agency for Science and Higher Education of Croatia (ASHE - Croatian Agency for Science and Higher Education, Croatia);
Open University of Switzerland ABMS (ABMS Open University of Switzerland).

(approved by the Deputy Minister of Education and Science of the Russian Federation A.B. Povalko on April 1, 2015)

These Guidelines for conducting an independent assessment of the quality of educational activities of organizations engaged in educational activities have been developed in accordance with the Federal Law of December 29, 2012 N 273-FZ "On Education in the Russian Federation".

1. General Provisions

An independent assessment of the quality of education (hereinafter - NOCO) is an assessment procedure that is aimed at obtaining information about the educational activities of organizations carrying out educational activities, the quality of training students and the implementation of educational programs, providing participants in relations in the field of education with relevant information about the level of organization of work on implementation educational programs based on publicly available information and improving consumer awareness about the quality of the work of educational organizations through:

involvement in the assessment of the quality of education of public and public-professional organizations, non-governmental, autonomous non-profit organizations, individuals as experts specializing in assessing the quality of education;
coordination of actions of federal and regional executive authorities, non-state structures, public, public and professional organizations to improve the quality of the conditions of the educational process, implemented by educational organizations of educational programs, the results of the development of educational programs, determined by federal state educational standards and the needs of consumers of educational services;
improving the content and methods of organizing the educational process in educational organizations to achieve compliance of the results of mastering educational programs with modern requirements in accordance with federal state educational standards;
measures to improve the efficiency, quality and availability of educational services.

NOCO results can be claimed by various user groups for solving urgent professional and personal tasks, including:

1. Students and their parents (legal representatives):

in order to choose a place of study for yourself and / or your children;
to identify the current level of development of educational programs and adjust individual curricula;
to assess their own opportunities for continuing education in various educational programs;

2. Organizations carrying out educational activities for the purposes of:

assessing the level of training of students and factors influencing it;
assessing the compliance of the activities being carried out with the requests and expectations of participants in the educational process and / or other interested organizations;
defining a list of measures to improve the results and quality of educational services;

3. Interested organizations:

to develop joint actions with the educational organization to adjust educational programs, teaching methods, etc.

4. Collegial governing bodies of organizations carrying out educational activities:

as a mechanism for involving parents and representatives of the local community in the implementation of the tasks of its development, etc.

5. Federal and regional executive authorities:

for the purpose of making managerial decisions, including during personnel reshuffles, developing programs for the development of the education system, conducting a competitive selection of the best educational organizations, when distributing grants, etc .;

2. Conducting an independent assessment of the quality of training of students (NEC PO)

1. An independent assessment of the quality of training of students is carried out at the initiative of the participants in relations in the field of education in order to prepare information on the level of mastering by students of educational programs or parts thereof, to provide participants in relations in the field of education with information on the quality of training of students, including:

determination of the compliance of the quality of training of students with the requirements of the programs being implemented;
identification of factors affecting the quality of training of students (including the applied educational technologies, methods, teaching methods, educational and methodological complexes);
identification of the level of educational achievements of various groups of students;
identification of the dynamics of changes in the quality of training of students;
determining the degree of effectiveness of management decisions taken (for example, when conducting a competitive selection of the best educational organizations, when distributing grants, personnel changes, developing a program for the development of the education system, etc.) at various levels of the education system (including the level of an educational organization);
creation of the necessary base of information and analytical materials for making management decisions at various levels of the education system (including the level of educational organization), aimed at improving the quality of training of students.

2. Participants in relations in the field of education can be:

students;
parents (legal representatives) of minor students;
teachers and their representatives;
organizations engaged in educational activities;
employers and their associations;
federal government bodies, government bodies of the constituent entities of the Russian Federation, local government bodies.

3. Organizations that carry out an independent assessment of the quality of training of students establish the types of education, groups of students and / or educational programs or parts thereof, in relation to which an independent assessment of the quality of training of students is carried out, as well as the conditions, forms and methods of an independent assessment of the quality of training of students.

Various organizations can be involved as an operator responsible for carrying out the NOC PO, such as:

organizations subordinate to the education management body and performing the functions of assessing the quality of education in a constituent entity of the Russian Federation (municipality). For example, centers for assessing the quality of education and / or organizations of additional vocational education subordinate to regional educational authorities, performing, among other things, the functions of carrying out procedures for an independent assessment of the quality of education (hereinafter referred to as OCO organizations, operating organizations);
commercial organizations with experience in carrying out procedures for NOC PO;
other organizations with the necessary human resources and experience in the field of assessing the quality of education.

When conducting a departmental independent assessment of the quality of education, the attraction of organizations to the role of an operator organization can be carried out on a competitive basis or in the form of a state (municipal) assignment.

The financial support of the activities of the operating organizations is provided by the customer.

development of methods and tools for conducting NOC PO;
development of instructional and methodological materials;
development of software for collecting and / or analyzing the specified data;
processing and analysis of information obtained in the course of the NOC PO;
approbation of the developed toolkit for assessing the quality of training of students;
preparation of reports with recommendations for various interested user groups (executive authorities, heads of educational organizations, teaching staff, students, parents (legal representatives) and other interested user groups);

NOC PO is also carried out within the framework of international comparative research in the field of education in accordance with the criteria and requirements of Russian, foreign and international organizations.

4. In order to implement the NOC PO, the executive authorities of the constituent entities of the Russian Federation exercising management in the field of education, local self-government bodies:

create conditions for the development of JCE organizations;
create conditions for the formation and development of human resources for the implementation of NOC PO at the regional level;
coordinate the work of NOC PO subjects at the regional level;
organize the development of recommendations for the conduct of NOC VO at the municipal level and the level of educational organizations;
organize the development of guidelines for teaching individual subjects and disciplines based on the results of an independent assessment of the quality of training of students.

5. Organizations engaged in educational activities provide:

collection of the necessary information and its submission to the organization that implements the NOC PO, in accordance with the requirements of the assessment procedure;
the necessary conditions for carrying out the assessment procedure in accordance with the instructive methodological materials that are being developed by the JCE organization;
based on the results of participation in the independent assessment procedures, develops an action plan to improve the quality of training of students;
uses the results of the NOC PO to solve the problems reflected in the educational program (programs) of the organization carrying out educational activities, as well as to improve the efficiency of activities, to achieve the results of the development of educational programs that meet the requirements of federal state educational standards;
ensures openness and access to information on the implementation of the NOC PO at all its stages.

6. Organizations-operators.

The functionality of the operating organizations is determined by the framework of the corresponding technical assignment, order. To ensure the conditions and quality of the NOC PO, the following functions can be transferred to the operating organizations:

the establishment of the types of education, groups of students and (or) educational programs or parts thereof, in respect of which the NOC PO is carried out;
determination of the conditions, forms and methods of carrying out the NOC PO;
determination of the sample size and the frequency of the NOC PO;
development of methods and tools for conducting NOC PO, including questionnaires for collecting contextual information;
development of instructional methodological materials;
collection and generalization of data obtained during the NOC PO, the formation of databases;
development (if necessary) of appropriate software for the collection and / or analysis of the specified data;
processing, analysis and interpretation of the results of the procedures of the NOC PO;
preparation of reports with recommendations for various interested user groups (executive authorities, heads of educational organizations, teaching staff, students, parents (legal representatives) and other interested user groups).

7. The procedures of the NOC PO are carried out in order to:

improving the efficiency of education management;
improving the quality of training of students;
adjusting approaches to training and advanced training of teaching and management personnel;
popularization of models of the organization of the educational process that have confirmed their effectiveness;
development of a variety of educational programs while maintaining a single educational space.

8. When preparing managerial decisions at the level of a region, a municipality on the basis of the results of the NOC VO, the executive authorities in charge of management in the field of education ensure:

informational support of NOC PO procedures, openness of the methods on the basis of which they are carried out;
conditions for the provision by educational organizations in the public domain on the Internet of reliable data obtained in the course of the NOC PO.

A comprehensive discussion of not only the results, but also the main characteristics of the assessment procedure with the expert and professional communities, employers and their associations, public councils, as well as the participants of educational relations and interested citizens themselves, contributes to a significant increase in the quality of decisions made on the basis of the NOC PO.

The results of the NOC PO can be used in the formation of ratings and other forms of presentation of the results of assessment procedures.

3. Conducting an independent assessment of the quality of the activities of educational organizations (NOC OD)

1. Functions of the NOC OD:

determination of the compliance of education provided by organizations carrying out educational activities with the needs of individuals and legal entities in whose interests educational activities are carried out;
orientation of consumers of educational services when choosing an educational organization (program) for obtaining an education corresponding to their interests, needs and opportunities;
ensuring openness and accessibility of information on the activities of organizations carrying out educational activities;
provision of various interested user groups (executive authorities, heads of educational organizations, teaching staff, students, parents (legal representatives) and other interested user groups) with reliable information covering various aspects of the activities of educational organizations for informed management decisions (for example, when conducting competitive selection of the best educational organizations, with the distribution of grants, personnel reshuffles, the development of a program for the development of the education system, etc.) and the development of programs and measures to improve the quality of educational services;
increasing the competitiveness of organizations engaged in educational activities and educational programs implemented by them.

2. For performance of work (provision of services) for carrying out NOC ML, operating organizations may be involved, including:

federal organizations that carry out the functions of assessing the quality of education;
organizations subordinate to federal and regional education authorities and performing functions of assessing the quality of education in a given constituent entity of the Russian Federation (in the corresponding municipality);
other organizations that have the necessary human potential and work experience in the field of assessing the quality of education, sociological research, rating of social organizations.

The following may be involved in the implementation of an independent system for assessing the quality of the work of educational organizations in the manner prescribed by the legislation of the Russian Federation:

non-profit organizations whose activities have a social orientation and are provided by specialists with an appropriate level of qualifications;
commercial rating agencies (subject to the availability of sufficient financial resources in the region (municipality) for rating educational organizations), which have experience in creating ratings of social organizations.

The attraction of organizations to the role of the operator of the NOC OD can be carried out on a competitive basis or in the form of a state (municipal) assignment.

Types of work, services that may be included in the terms of reference for operating organizations:

development of methods and tools for the assessment;
collection and generalization of data obtained during the NOC DO, the formation of databases;
processing and analysis of information received during the NOC DO;
dissemination (publication, organization of discussion, etc.) of the results of the assessment;
other types of work, services that do not contradict the legislation of the Russian Federation.

3. To ensure the conditions and quality of the NOC OD, the educational authorities shall perform the following functions:

form public councils for conducting NOC OD. The formation of such public councils is carried out with the obligatory participation of public organizations, public associations of consumers (their associations, unions) (hereinafter - public organizations). In the event that an existing public council already exists at the educational governing body, the functions and powers to conduct the NOC OD may be entrusted to it. Delegation of authority to conduct NOC ML to the current public council can only be carried out subject to agreement with the relevant public council;
approve the Regulation on the Public Council for the NOC OD. In the case of delegation of authority to conduct NOC OD to an already existing public council, the education management body must approve amendments and additions to the Regulations of the relevant public council;
develop, taking into account the proposals of the public council for the conduct of the NOC OD, the terms of reference for the organization of the OCO (operator organization);
post information about the results of the NOC OD on their official websites and the official website of the Ministry of Education and Science of Russia;
consider and take into account in their management activities the results of the NOC OD, recommendations for improving the education system provided by the public council for the conduct of the NOC OD;
provide on their official websites on the Internet a technical opportunity for citizens to express opinions about the quality of educational activities of organizations carrying out educational activities. For this, interactive voting services, electronic questionnaires, discussion on open communication platforms (forums) can be used.

The conclusion of state, municipal contracts for the performance of work, the provision of services for the collection, synthesis and analysis of information on the quality of educational activities of organizations is carried out in accordance with the legislation of the Russian Federation on the contract system in the field of procurement of goods, works, services to meet state and municipal needs.

The executive authorities of the constituent entities of the Russian Federation exercising state administration in the field of education, local self-government bodies, based on the results of the conclusion of state, municipal contracts, draw up a decision on the determination of the operating organization responsible for conducting the NOC ML, and also, if necessary, provide the operating organization with publicly available information on the activities of these organizations, formed in accordance with state and departmental statistical reporting (if it is not posted on the official website of the organization).

4. Public councils for conducting NOC OD:

determine the lists of organizations carrying out educational activities in respect of which the NOC OD is carried out;
formulate proposals for the development of technical specifications for the operating organization, take part in the consideration of draft documentation on the procurement of works, services, as well as draft state, municipal contracts concluded by the federal executive body responsible for the development of state policy and legal regulation in the field education, executive authorities of the constituent entities of the Russian Federation, exercising state administration in the field of education, local government bodies with an operator organization;
establish, if necessary, the criteria for the NOC OD (in addition to the criteria established by paragraph 4 of Article 95.2 of the Federal Law "On Education in the Russian Federation");
conduct NOC ML taking into account the information provided by the operating organization;
submit, respectively, to the federal executive body responsible for the development of state policy and legal regulation in the field of education, the executive bodies of the constituent entities of the Russian Federation that exercise public administration in the field of education, local self-government bodies, the results of the NOC OD, as well as proposals for improving them activities.

The Public Council for NOC ML of organizations carrying out educational activities is formed in such a way as to exclude the possibility of a conflict of interest. The composition of the said public council is formed from among the representatives of public organizations. The number of members of the public council may not be less than five people. Members of the public council carry out their activities on a voluntary basis. Information about the activities of the public council is posted by the state authority, the local self-government body under which it was created, on its official website on the Internet.

5. To ensure the conditions and quality of the NOC OD, organizations carrying out educational activities perform the following functions:

provide in the public domain on the Internet a report on the results of self-examination, as well as information on their activities in accordance with the current legislation of the Russian Federation;
based on the results of participation in NOCO procedures, they develop, agree with the executive authorities of the constituent entities of the Russian Federation that exercise state administration in the field of education, and local self-government bodies, and approve action plans to improve the quality of the work of educational organizations;
use the results of the NOCO to solve the problems reflected in the educational program (programs) of the organization, as well as to improve the efficiency of activities, to achieve the results of the development of educational programs that meet the requirements of federal state educational standards;
can take part in all-Russian, international comparative monitoring studies.

6. The main criteria and corresponding parameters for assessing the activities of organizations carrying out educational activities are regulated by the relevant legislation of the Russian Federation.

The main criteria for the NOC OD are:

openness and availability of information about organizations carrying out educational activities;
the comfort of the conditions in which educational activities are carried out;
benevolence, politeness, competence of employees;
satisfaction with the quality of educational activities of organizations carrying out educational activities.

These criteria are mandatory when conducting an ML NOC. In addition to them, the executive authorities of the constituent entities of the Russian Federation, local self-government bodies may include other criteria reflecting the characteristics of educational organizations and programs that are important for the relevant education system in the conduct of NOC OD.

The introduction (if necessary) of additional criteria for the NOC ML is carried out by the public council for the conduct of the NOC ML.

7. NOC OD of organizations carrying out educational activities shall be held no more often than once a year and not less than once every three years.

Each NOC ML procedure can cover different groups of organizations carrying out educational activities. Groups of participants in such procedures can be formed as follows:

full coverage of all organizations of a certain type;
selective coverage of organizations of a certain type.

With selective coverage, it is necessary to accurately determine the characteristics of organizations carrying out educational activities, on the basis of which the selection of participants in NOC OD will be carried out.

In particular, it can be:

characteristics of the student population (for example, schools operating in a complex social context);
territorial relevance (for example, preschool educational organizations located in rural areas);
departmental affiliation;
volumetric indicators of the organization carrying out educational activities (for example, small schools);
specialization of educational programs;
other characteristics.

8. NOC ML procedures are carried out in order to improve the quality of educational services provided. They are designed to help:

development of a competitive environment in the education system;
popularization of models of the organization of the educational process that have confirmed their effectiveness;
preservation and development, while maintaining a single educational space, a variety of educational programs.

Information on the results of the NOC OD is posted by the executive authorities of the constituent entities of the Russian Federation, local self-government bodies on their official websites and the official website for posting information about state and municipal institutions on the Internet.

The results of the assessment are significant for a wide range of interested user groups (executive authorities, heads of educational organizations, teaching staff, students, parents (legal representatives) and other interested user groups.

9. Detailed information on the NOC OD procedures carried out in the constituent entity of the Russian Federation should be posted in the public domain and contain:

description of the methods and indicators used in the formation of the Forms of educational organizations;
information about the scores for each individual indicator used to calculate the final / composite indicator;
analysis and interpretation of the results obtained during the assessment procedures.

When forming the Forms of organizations that carry out educational activities, or the educational programs they implement, it is necessary to take into account the specifics of the factors affecting the quality of the provision of educational services (territorial location, focus of educational programs, characteristics of the student population, etc.).

All information sources used to construct the Forms must be open, and also provide for the possibility of clarifying and / or checking the submitted data (departmental statistics, databases, opinions of students, teachers and parents (legal representatives), etc.).

Publicly available forms should contain feedback mechanisms through which individual users or educational organizations included in the Forms can receive clarifications on the methodology and send their comments.

When constructing Forms in the field of general and additional education of children, it is advisable to rely on the "Principles of rating in the education of the Russian Federation" approved by the Public Chamber of the Russian Federation in March 2014.

3. The results of an independent assessment of the quality of education can be presented in various forms (hereinafter - Forms):

Rating is a form of presentation of the results of a comparative assessment of the quality of education, in which the participants in the assessment (organizations carrying out educational activities, educational programs or education systems) are compared with each other and placed in the final list in a certain sequence, depending on the ratings obtained for various indicators of their activities ... As a rule, placement is carried out on a "best-to-worst" basis.

Ranking is a form of presenting the results of assessing the quality of education, in which participants can be ranked according to any of the available indicators. Unlike a rating, this is not a fixed form, but a database for obtaining all the options of interest for the rankings of the original list.

The league table is a form of presenting the results of a comparative assessment of the quality of education, in which participants are divided into a certain number of groups (leagues) depending on the assessments obtained for various indicators of their performance. One league includes participants who received comparable marks for the selected indicators. All participants included in the same group (league) are considered approximately equal in these indicators.

Top of the best is a form of presenting the results of a comparative assessment of the quality of education, in which only those participants who are included in the list of the "best" are allocated. The number of "best" for the top is determined by the organizers (customers) of the assessment. For this, as a rule, round numbers are used: Top-100. The list of the "best" can also be determined by the marks themselves received by the participants during the assessment procedure. In this case, the "best" are those who have received an assessment not lower than a given threshold.

Analytical materials are a form of generalized presentation of the results of assessing the quality of education, in which individual assessments of participants may not be mentioned at all, or be used as single individual examples. Analytical materials can be designed as infographics or as a text document. Examples of textual analytical materials are public reports, reports on the results and prospects of the activities of educational organizations and systems.

4. The list of normative legal and instructive-methodological materials for the formation and development of an independent assessment of the quality of education

Decree of the President of the Russian Federation of May 7, 2012 N 597 "On measures for the implementation of state social policy";
Decree of the Government of the Russian Federation of July 10, 2013 N 582 "On approval of the Rules for posting on the official website of an educational organization in the information and telecommunications network" Internet "and updating information about an educational organization";
Decree of the Government of the Russian Federation of August 5, 2013 N 662 "On monitoring the education system";
Order of the Government of the Russian Federation of March 30, 2013 N 487-r on the plan of measures for the formation of an independent system for assessing the quality of the work of organizations providing social services for 2013 - 2015;
Federal Law of December 29, 2012 N 273-FZ "On Education in the Russian Federation" (Article 95 "Independent Assessment of the Quality of Education");
Federal Law of April 4, 2005 N 32-FZ "On the Public Chamber of the Russian Federation";
State Program of the Russian Federation "Development of Education" for 2013 - 2020, approved by Decree of the Government of the Russian Federation of April 15, 2014 N 295;
Order of the Ministry of Education and Science of Russia of June 14, 2013 N 462 "On approval of the procedure for self-examination of an educational organization";
Order of the Ministry of Education and Science of Russia dated December 10, 2013 N 1324 "On the approval of the performance indicators of an educational organization subject to self-examination";
Order of the Ministry of Education and Science of the Russian Federation of August 13, 2013 N 951 "On the creation of a working group to implement the action plan for the formation of an independent system for assessing the quality of the work of organizations providing social services for 2013 - 2015, approved by the order of the Government of the Russian Federation of March 30, 2013 No. N 487-p ";
Order of the Ministry of Education and Science of Russia of 05.12.2014 N 1547 "On the approval of indicators characterizing the general criteria for assessing the quality of educational activities of organizations carrying out educational activities";
"Principles of rating in education of the Russian Federation", approved by the Public Chamber of the Russian Federation in March 2014 http://www.oprf.ru/files/2014dok/reyting_obrazovanie01122014.pdf;

It is recommended to use the letter of the Ministry of Education and Science of Russia dated October 28, 2010 N 13-312 "On the preparation of public reports" as an instructive and methodological base in terms of preparing information on the results of the work of an educational organization.

P / p No.	Material name
	The relevance of the organization of the NOC OD

	Normative-legal and instructional-methodological materials for the formation and development of the NOC OD
	Functions of education authorities in the organization of NOC OD

	Operating organizations: requirements for them, conditions of attraction, types of work of operating organizations
	Functions of organizations carrying out educational activities within the framework of the NOC OD procedure
	Criteria and indicators of the NOC OD

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MUNICIPAL BUDGET PRESCHOOL EDUCATIONAL

ESTABLISHMENT KINDERGARTEN № 83 "DUCK NEST"

(MBDOU No. 83 "DUCK NEST")

INDEPENDENT EVALUATION

QUALITIES OF EDUCATIONAL ACTIVITIES:

OBJECTIVES, FUNCTIONS, CONTENT,

TECHNOLOGY

Deputy Head for OIA

Kim A.A.

2017 Nov.

1.1.

The completeness and relevance of information about the organization carrying out educational activities (hereinafter referred to as the organization) and its activities posted on the official website of the organization in the information and telecommunication network "Internet" (hereinafter referred to as the Internet) (for state (municipal) organizations - information posted including on the official website on the Internet www.bus.gov.ru)

Points (0 to 10)

1.2.

The presence on the official website of the organization on the Internet of information about the teaching staff of the organization

Points (0 to 10)

1.3.

Availability of interaction with recipients of educational services by phone, by e-mail, using electronic services provided on the official website of the organization on the Internet, including the possibility of making proposals aimed at improving the work of the organization

Points (0 to 10)

1.4.

Availability of information on the course of consideration of citizens' applications received by the organization from recipients of educational services (by phone, by e-mail, using electronic services available on the official website of the organization)

Points (0 to 10)

the comfort of the conditions in which educational activities are carried out

Points (0 to 10)

2.5.

The possibility of developing the creative abilities and interests of students, including their participation in competitions and olympiads (including in all-Russian and international), exhibitions, parades, physical culture events, sports events, including in official sports competitions, and other mass events

Points (0 to 10)

2.6.

Availability of the possibility of providing psychological, pedagogical, medical and social assistance to students

Points (0 to 10)

2.7.

Availability of conditions for the organization of training and education of students with disabilities and disabled people

Points (0 to 10)

III.

Indicators characterizing the general criterion for assessing the quality of educational activities of organizations carrying out educational activities, concerningbenevolence, politeness, competence of employees

3.1.

The share of recipients of educational services who positively assess the benevolence and politeness of the organization's employees out of the total number of surveyed recipients of educational services

Percentage (0 to 100)

3.2.

The share of recipients of educational services who are satisfied with the competence of employees of the organization, of the total number of surveyed recipients of educational services

Percentage (0 to 100)

Indicators characterizing the general criterion for assessing the quality of educational activities of organizations carrying out educational activities, concerningsatisfaction with the quality of educational activities of organizations

4.1.

Share of recipients of educational services satisfied with the material and technical support of the organization, of the total number of surveyed recipients of educational services

Percentage (0 to 100)

4.2.

Share of recipients of educational services satisfied with the quality of educational services provided, of the total number of surveyed recipients of educational services

Percentage (0 to 100)

4.3.

Share of recipients of educational services who are ready to recommend the organization to relatives and friends of the total number of surveyed recipients of educational services

Percentage (0 to 100)

2. Letter of the Ministry of Education and Science of the Russian Federation dated 09/14/2016 No. 02-860 "On the direction of methodological recommendationson the calculation of indicators for an independent assessment of the quality of educational activities of organizations carrying out educational activities»

Methodology for calculating the integral value of the indicator for each educational organization. According to the integral values of the indicators, a general assessment of the quality of the services provided is made andrating of organizations within the region;

Methodology for calculating the average value of the integral indicator. According to this indicator, an assessment is maderating of the region.

How is an independent assessment carried out? Why is an independent assessment of the quality of educational activities carried out? What are the features of an independent assessment of the qualifications of employees?

Greetings to the readers of the Heather Beaver website! With you Maria Darovskaya.

You inherited land, house or other real estate and decided to sell the property. But you have no idea how much it costs. There are two options to find out the price - to study the market and find out the average cost of similar objects, or to order an appraisal from a professional company.

The first method is cheaper, but the second is more reliable. It is an independent appraisal that will help you find out the adequate market value of assets and sell them profitably. You can evaluate not only real estate, but also any other property - stocks, transport, business, antiques.

We will talk about how and by whom an independent assessment is carried out.

So, let's begin!

1. What is an independent assessment and by whom?

First, let's define the terminology.

A set of measures to objectively determine the value of an object as a commodity. It is carried out at a certain time and in a certain place, by an uninterested person.

The need for an independent assessment arises when it is necessary:

make sure the price is fair;
understand the market price of an object;
make sure of the sufficient level of qualifications of employees;
get a damage calculation.

You can evaluate:

transport;
land;
real estate;
the documents;
property;
qualifications of employees;
quality of service provision;
intellectual property;
business;
damage.

The concept of an independent assessment is very similar to that of an independent examination. But these are not twin brothers: there is no need to confuse them.

The differences between an independent assessment and an independent examination are clearly presented in the table:

Comparison criteria	Grade	Expertise
Target	Estimate the cost	Identify damage, establish the causes of the incident
Appraiser (expert)	Individual, member of SRO	Certified individual who has undergone professional training in expertise
What is regulated	International treaties, laws on appraisal activities, regulatory legal norms.	Decree on the conduct of an independent examination
Result	Written report	Expert opinion
Credentials	The evaluator cannot establish a connection between what happened and its consequences	An expert can establish a connection between what happened and its consequences
Evidentiary force	Has less probative value	Has great probative value

Another difference between an independent assessment and an independent examination: the first allows you to assess the qualifications of employees for compliance with legal requirements. In essence, this is a professional examination procedure.

Example
The company engaged in road transport, according to the order of the Ministry of Transport, must hire only people with the appropriate qualifications as drivers of off-road vehicles. To do this, the company has the right to seek help from an appraisal company, which will help to find out the level of training of candidates.
Hiring an appraisal company is not the responsibility of the employer. An enterprise can check qualifications through self-certification of an employee.
By law, an independent assessment is mandatory when:
mortgage lending;
nationalization of property;
drawing up a marriage contract;
tax disputes;
bankruptcy proceedings;
enforcement proceedings;
redemption of shares at the request of a shareholder;
increasing the size of the authorized capital by making a monetary contribution.

Also, at least once a year, according to the Federal Law, an independent assessment of the quality of education at school, university is required - an assessment of the quality of the work of educational institutions and the preparation of students.
Watch a short video on the topic of the article.

An independent assessment of the quality of educational institutions and the effectiveness of the activities of cultural institutions is carried out by the organization-operator of the city with the participation of the local Department of Education. This structure prepares the terms of reference for assessing the activities of the educational organization.
2. What determines the cost of an independent assessment - an overview of the TOP-4 main factors
The cost of an independent appraisal service depends on a number of factors. We will consider each and figure out exactly how it affects the procedure.
Factor 1. Type of assessment
There are a lot of types of assessments, their set depends on the object under study.
Example
If the task is to evaluate a business, then the types of its evaluation will be as follows: equilibrium market, economic, balance sheet, insurance, investment, current and others (read more in the article ""). If you have to evaluate housing, property in case of divorce, or the quality of medical services, the types will change dramatically.
But there are only 3 approaches to assessment, which means there are 3 main types of it:
Expense - the cost of manufacturing.
Income - the aggregate of future income from the object.
Marketplace - analysis of purchase and sale prices in the primary and secondary markets.

From each of the above types, hundreds of more branches can be schematically represented for various subspecies. But there are still only three fundamental approaches.
Factor 2. Amount of physical evidence
Depending on the type of assessment and the tasks set, the amount of materials required for the analysis varies. The more materials the appraiser needs to research and the more difficult it is to do it, the more expensive the service costs and the longer the procedure.
Factor 3. Used research methods
Research methods will vary greatly depending on the type of assessment chosen.
There are 3 main approaches to research methods:
costly approach;
comparative (market);
profitable.

Factor 4. The volume of questions posed to the expert
The more tasks an expert faces and the more difficult the research to solve them, the more expensive the expertise will be. The cost will also be affected by the duration of the assessment and the conditions required for it.
But the cost of the object of assessment, according to the legislation, should not be influenced by the amount of the fee. That is, payment as a percentage of the appraised value is unacceptable.
The amount of remuneration for the appraisal service is negotiated in advance and fixed in the contract.
3. How to Conduct an Independent Assessment - 7 Easy Steps
To conduct an independent assessment, you need to take a number of actions, taking into account the laws of the Russian Federation.
Step 1. Choosing an appraisal company
When choosing a company, pay attention to its license.
The experts of the company must have documents on education in the field of appraisal activity, the required level of qualifications and experience. The professional liability of an appraiser must be insured. He must be a member of a professional organization.
Be sure to collect information about the company - the year of foundation, experience, reviews, how difficult it was to assess. You should have all this information and none of the evaluation criteria should cause you to doubt. If so, then you are not mistaken with your choice.
Step 2. We conclude an agreement
The contract concluded between the appraisal company and its client is the official basis for the appraisal procedure. From the moment of the conclusion of the contract, the process is regulated by the Civil Code.
The contract must state:
exact description of the object, its type;
type of cost;
the appraiser has a license;
the level of professionalism of the company;
the size of the appraiser's remuneration.

Step 3. We agree on the place and time of the assessment
This stage certainly follows after agreeing on the cost of an appraiser and drawing up a contract. Now that all the formalities have been met, it's time to start inspecting the facility. The place and time must be agreed so that all participants can attend.
When it comes to the appraisal of property (for example, a car or an apartment), market prices are specified exactly by the date of appraisal.
Example
The point of adjusting the market price by the date of appraisal in relation to real estate is seasonal price changes. Moreover, the difference can be very significant, even if the period of time is small.

This approach is relevant when comparing prices with the prices of comparable transactions.
Step 4. We invite third parties to the upcoming inspection (if necessary)
If you are unable to attend the assessment, you can send your representative. He will sign the appraiser's inspection report for you.
If there is a second party in the case, for example, a neighbor who flooded your apartment, then notify her by telegram about the date and place of the inspection.
The telegram is sent with acknowledgment of receipt. And you should have in your hands the documents confirming its sending.
Step 5. Preparing the subject of assessment
First, the object is identified. To do this, indicate the type of object, its name, location, characteristics and inventory number.
After that, the subject of the assessment is identified, that is, what exactly will be assessed. The preliminary inspection is carried out together with the representative of the customer. If the object has an administration, it is necessary to acquaint the appraiser with it, to give him the opportunity to ask questions.
When inspecting an object, the appraiser needs access to the object necessary for a full inspection. If the size of the object is large, it is worth bringing in a team of experts.
Step 6. We provide documents for the object
It is necessary to draw up an assignment for the assessment and a work schedule. This should be done by the appraiser after signing the contract with the customer and discussing the details of the work.
title of ownership;
registration data;
physical characteristics;
data on the relationship of the facility with the infrastructure;
economic factors of the object.

Depending on the type of assessment, the set of documents may differ.
Step 7. We receive a report on the work done
Receiving the report is the final stage.
The report should contain:
the scope of the assessed rights;
the purpose of the assessment;
type of determined value;
description of the object;
cost calculation;
agreeing on the results of the report;
date of assessment;
date of the report;
methodology;
justification of the cost;
a certificate of objectivity confirming the assessment by a specific appraiser;
various attachments to the report.

The report is signed by the appraiser and sealed by the appraisal company.
The best help at any stage of the assessment will be the assistance of a qualified lawyer. You can use the consultation online, it can be done conveniently on the Pravoved.ru website, because in order to get advice, you just need to dial a phone number or go to the site.
Only qualified lawyers with work experience advise on Legal. In the directory of lawyers and advocates, you can find a lawyer of any specialization. And the system of answers to users' questions reduces the risk of error to zero: the answers are given by several specialized specialists, that is, instead of the opinion of one lawyer, you get a collegial opinion.
See the details directly on the website.
More information on legal aspects there are estimates - in the article "".
4. Professional assistance in conducting an independent appraisal - a review of the TOP-5 appraisal companies
To make it easier for our readers to choose an appraisal company, our experts have selected the five best firms in this area. All the organizations listed in the section are the most reliable, professional and employ only qualified personnel.
The Opinion company is engaged in the appraisal of property, business, securities, damage, equipment, vehicles, real estate. Geography of activity - Moscow and the Moscow region. Both an individual and a legal entity can become a client of the company.
For the convenience of users, a price list for the company's services is available on the site. You can also order a call back on the website.
Opinion will conduct a free audit of the issue before the conclusion of the contract and work according to the FSO standards.
Veta company evaluates real estate and business, shares, equipment, transport and machinery, intangible assets, easement, lost value. The company is included in the TOP-100 appraisal companies in Russia, has representative offices in Moscow, Kirov, Nizhny Novgorod.
Also, OK "Veta" specialists work with residents of the Moscow, Vladimir, Kostroma regions, the Chuvash Republic, Mari-El.
OK "Vega" evaluates real estate, transport and damage, conducts expert examinations. The company's office is located in Moscow. All appraisers of the company have extensive experience and approvals from SRO appraisers.
The company owns the material and technical base for prompt and high-quality examination. In addition to in-house appraisers, the company has at its disposal freelancers working under a civil contract.
The civil liability of appraisers is insured for an average amount of three million rubles.
4) One Window
One Window Company provides appraisal services throughout Moscow. You can apply for services directly on the website by filling out the form. If you don't want to fill out the form, you can call or order a call back from the company.
The appraiser will draw up a contract right during the inspection, and the courier will bring the report at any convenient time. The company's appraisers are insured for their professional activities. The company also has an insurance policy.
"One Window" provides legal guarantees and reporting on the work performed.
The "Independent Appraisal Center" evaluates various types of property, including apartments, houses, land plots, securities, transport, business, and intellectual property.
The specialists have diplomas of professional training. Appraisers in their work adhere to Federal legislation. Providing a personal manager for each client speeds up and simplifies the assessment.
5. How to choose a reliable appraisal company - 5 useful tips
There are a few tips to choose from when choosing a reliable appraisal company.
Tip 1. Listen to the opinions of friends and acquaintances
If someone close to you has already used appraisal services, be sure to ask their opinions about the companies they used. Perhaps someone has some kind of negative or, conversely, positive experience and it will be useful for you to get to know it.
Advice from friends and acquaintances will help you take into account the nuances of cooperation and the specifics of companies. Remember that experience is one of the most valuable resources in a person's life. But getting it sometimes costs a lot of effort and loss. Where possible, take advantage of the experience of others.
The company's website says a lot about the company itself, its licenses, the specifics of the provision of services, the approach to customers, and work experience. If a company does not have a website, this is a good reason to find another company.
Tip 3. Check for a license to provide services
The appraisal company must have had a license to conduct the appraisal. But since July 1, 2016, they were canceled and now appraisal companies operate without them. Therefore, pay attention to the company's membership in the SRO and the availability of an insurance policy.