Damage to the business reputation of the organization how to recover. The procedure for the protection of honor, dignity and business reputation. What is honor, dignity and business reputation
Protection of honor, dignity and business reputation — a procedure aimed at restoring a person's good name. Everyone has such a right in case of harm as a result of disclosure of defamatory information that does not correspond to reality. Read more about ways to protect honor and dignity in this article.
Protection of the honor and dignity of a citizen
Protection of honor and good name is the constitutional right of every Russian, regardless of age, gender, nationality, official position and other characteristics. This provision is enshrined in article 23 of the main law of the country and is duplicated by many regulatory legal acts. In particular, Article 152 of the Civil Code of the Russian Federation guarantees citizens judicial protection of honor, dignity and business reputation.
What is honor, dignity and business reputation?
- honor - an assessment of a personality from the point of view of its perception by society, based on the social and spiritual qualities of a person;
- dignity, on the contrary, means self-esteem, that is, a person's idea of himself as a person and an assessment of his own worth;
- business reputation is a category applied mostly to legal entities, but it is also fair for citizens in terms of recognizing the professional and personal qualities of a person in aggregate.
How can harm to the honor and dignity of a citizen be expressed?
As follows from the provisions of Article 152 of the Civil Code of the Russian Federation, harm to honor, dignity or business reputation consists in the dissemination of defamatory information about a person. The way in which such information is disseminated does not matter.
The main condition for the emergence of the right to protect honor, dignity and business reputation is the discrepancy between the disclosed information and reality.
Important: it is the responsibility of the person who disseminated the information to prove the accuracy of the information. At the same time, in this case, the principle of the presumption of innocence is fully valid, that is, defamatory information is considered a priori false until the opposite is proven in a judicial or other procedure established by law.
A typical example is the disclosure of information that incriminates a person of committing a crime. In such a situation, despite the obviousness of the dissemination of information, without a court conviction that has entered into force, it is regarded as untrue.
Ways to protect honor, dignity and business reputation
Civil protection of honor (as well as dignity and business reputation) implies 2 types of consequences of its application:
- public denial of defamatory information;
- compensation for moral harm caused to a citizen as a result of spreading false information about him.
At the same time, one does not exclude the other, that is, the court, depending on the specific circumstances, has the right to apply both sanctions to the violator.
How to provide compensation for moral damage?
If, in order to achieve a refutation of defamatory information, it is enough to prove their falsity, then compensation for moral damage is allowed only on condition of causing physical or mental suffering to the victim.
In the case of encroachments on honor and dignity, we can only talk about moral suffering, which is very difficult to confirm and even more so to evaluate. The wording of the legislation in this regard is very vague and does not answer the question of how exactly the existence of suffering should be proved.
Don't know your rights?
In particular, Article 1101 of the Civil Code of the Russian Federation names as criteria for assessing moral damage:
- the nature of moral suffering;
- the degree of guilt of the person who caused them;
- circumstances of violation of rights;
- personality traits of the affected person.
A certain clarity is made by the resolution of the plenum of the RF Armed Forces "Some questions of the application of legislation on compensation for moral harm" No. 10 of 20.12.1994. The document indicates that moral harm may include, among other things, experiences associated with the loss of a job, the inability to continue the previous way of life, etc.
As the court practice shows, various circumstances can be regarded as the loss of the opportunity to continue the usual way of life, such as: exclusion from any public associations; refusal of the victim's environment to communicate with him, etc. - all this often takes place due to the dissemination of false and defamatory information.
As for the compensation itself, according to Article 151 of the Civil Code of the Russian Federation, it can be expressed exclusively in monetary form. The amount depends on the degree of harm caused and is determined by the court based on the requirements of the victim. There are no restrictions, as well as a unified position of the courts on this score.
In other words, the victim has the right to declare any amount in the claim, but this does not mean that the court will appoint it to be paid in full.
Important: you can go to court for the protection of honor, dignity and business reputation in terms of compensation for moral damage at any time: by virtue of Article 208 of the Civil Code of the Russian Federation, the statute of limitations does not apply to requirements relating to the protection of personal non-property rights.
Procedure for refuting false information
In accordance with article 151 of the Civil Code of the Russian Federation, the refutation of false information must be carried out in the same way in which it was disseminated. In addition, the norm contains several clarifying provisions:
- in case of disclosure of defamatory information in the media, in addition to refutation, the victim has the right to demand the publication of his response or response there;
- documents containing defamatory information are subject to revocation or cancellation (the provision applies to documents from specific organizations, for example, orders, orders, etc.);
- if it is impossible to report the refutation to the general public due to the widespread dissemination of false information, the victim can count on its removal from all sources and blocking further dissemination by any means, including the destruction of material carriers;
- when disseminating defamatory information on the Internet, at the request of the victim, they must be removed with the subsequent publication of a refutation.
Important: the inability to identify the person who disseminated false information does not deprive the victim of the right to defend his honor, dignity and business reputation. In such situations, he can apply to the court with a demand to recognize such information as untrue and to stop publishing refuting materials in the public domain.
In contrast to claims for compensation for harm, claims for the refutation of defamatory information are subject to the general limitation period, which is 3 years from the moment when the victim became aware of the violation of his rights.
The exceptions are claims related to the publication of false information in the media - here interested parties should hurry up, because the limitation period in this case is limited to 1 year from the date of publication of the defamatory information.
Other forms of protection of honor, dignity and business reputation
Protection of honor, dignity and business reputation, in addition to civil, is guaranteed by the norms of criminal and administrative law.
So, humiliation of the honor and dignity of a person, if these actions are expressed in an indecent form, are qualified as an insult and are punished in accordance with Article 5.61 of the Administrative Code of the Russian Federation.
The amount of fines stipulated by the norm varies from 1,000 to 5,000 rubles, depending on the circumstances of the insult.
The dissemination of defamatory information is completely subject to the Criminal Code - Article 128.1 of the Criminal Code of the Russian Federation establishes liability for libel. And although the culprit does not face imprisonment, the consequences are nevertheless very serious - a large (up to 5,000,000 rubles) fine or compulsory work for a long time.
If desired, the victim of defamation can use any method of protecting honor, dignity and business reputation, or apply them all at once. All that is needed for this is to appeal to the magistrate with a statement to bring the culprit to criminal responsibility. It is possible to obtain compensation for moral damage and refutation of false information within the framework of a criminal case - the judge will make an appropriate decision simultaneously with the sentencing.
Important: the protection of honor, dignity and business reputation is a right guaranteed not only during the life of a citizen, but also after his death. In this case, it can be realized by the relatives of the deceased victim or other interested persons. Some difficulties may arise only if the descendants wish to receive compensation for moral damage - it is allowed only in relation to persons who have directly suffered suffering.