What a team spirit. Team building as a catalyst for business processes. Be considerate of colleagues

New day, new ideas, new things. Everyone is in a hurry, they are trying to achieve something, but not you and not your team. Sometimes it seems to you that you are alone walking through a dark tunnel, and there is still no gap.

Everyone who has led a team at least once will confirm: modern business is a race for survival, and in order to succeed, it is necessary to maintain the morale of the team at a high enough level.

Sometimes employees working in large companies, begin to feel that they are not appreciated at work, their opinion is not listened to - therefore, their experience is not needed by anyone, and therefore they begin to lose all interest in their professional duties.

A leader is the person who must solve a difficult task: to make his team proactive, optimistic, to make everyone concentrate on their work.

How can you raise morale and get people to act, especially when things are going very badly, and at the same time not lose heart yourself?

1. Make it a rule to discuss all the news and difficult work issues with employees and accordingly jointly plan a way out of crisis situations. Sometimes not everything is as bad as it seems at first glance. Moreover, it is always easier to find a way out of an impasse together than it is alone. Such communication will strengthen your authority in the eyes of your subordinates, increase confidence in you, and employees, in a difficult period, will not feel abandoned.

2. Recent research in the field of psychology has shown that happy are not those who have a lot of money, but those who have a goal. In other words, the most happy people are those who know where to go next. And work in this sense plays an important role. Any goal must be clearly expressed, and it must be placed immeasurably above material incentives. People want to believe that they are doing something very significant, the results of which can later be proud of. The goal doesn't have to be ambitious. Goals that are too ambitious often create feelings of hopelessness. It is enough that the goal is achievable, then after each success the morale will be strengthened so much that you will move forward faster and faster.

3. Remember that the goal is achieved in stages, and the most important thing for any leader is to correctly identify these stages, to establish intermediate benchmarks. Too insignificant guidelines will not bring joy, but will only add cynicism and aggravate the situation. The most sure goals are those that take a small amount of time to achieve.

4. Let each of the employees concentrate their efforts on those areas of activity where they can achieve the most real results. This will improve the overall dynamics and help avoid tantrums that paralyze the will.

5. Do not ignore the factor of personal interest of each employee. When the interests of employees and the company do not coincide, employees begin to gossip among themselves, throw out their feelings of resentment on others, and this has the most destructive effect on the state of morale. The only way to deal with this is to openly discuss any problems that arise. But sometimes this also does not help, then it is better to part with the most unloyal and aggressive individuals in time. It is better to part with one or two employees, even super-professionals, than to lose the whole team.

6. Don't distance yourself from your team. Just be one of them. Show your employees that you understand all their concerns and fears. You are going through a difficult period just like them.

7. Do not make rush jobs. remember, that overtime work often drives you into an emotional vacuum. Your employment should not be at the expense of other interests and obligations. Indeed, often new ideas and incentives come from outside, from that great life, which boils around us and which ultimately gives us the strength to fight and move on.

... The work of a leader is felt not only to guarantee the fulfillment of tasks, but also to increase performance, an example of work, a guarantee for managers and subordinates, to improve spirit command and partnerships. ... There are so many ways in which you can kill the camaraderie that was or is on the team. ... Mini-competitions, developing a small competitive spirit through small ...

... If a goal for a team was not set during its initial creation, then it must be urgently created, because without it, the team can lose its status, and what is even worse is itself command spirit... ... the spirit of its members, the basis for it is cooperation and common goals, the achievement of which is the primary task of all members.

... Meeting or failing to meet deadlines and meeting or failing to meet results are command problems and should be known to the entire team. ... As a rule, there are heated discussions in every team project. ... In team projects, each member needs to understand what is required of him / her, when he is required to do it, and where his / her work is in the overall ...

... While workers solve problems command, most of them get a lot of experience and skills in doing this job, which is a very promising business. ... But to make employees feel in spirit one whole is sometimes very difficult. ... Corporate team building games are pathways that make team cohesion possible.

... Feeling command spirit is instilled in team members through interactive team exercises and group discussions. ... Team building is a process of getting involved in teamwork, collaboration and fostering team spirit among team members. ... Each team member should be assigned to a location for which their skills are best suited.

... - The second lesson is that great teams have a high enthusiasm and discipline towards work and a motivation to achieve command success. ... Observing their work, one can understand that in such teams, members concentrate their attention and efforts on the development of the team, on its combat spirit and with a strong anticipation of achieving results.

... - Maintaining command spirit... ... Skills of a project manager. ... To become a successful manager, you need to have the following skills: - The art of management in improving performance, ensuring change and progress. ... - Ability to negotiate with subcontractors. ... - Assistance to members of any team in solving personal problems.

Interaction through command spirit Is one of the most important paths to the success of your company. ... The ability to split a team into several groups when developing a project increases the performance and efficiency of development than just doing the same work by a group of people who are not connected by the team spirit of people. ... The next step after eliminating employee rivalry will be ...

... The main thing here is to create command spirit... ... Exercising or warming up provides an opportunity for your company to understand the experiences of other commitments and to learn about the activities of other departments in your company. ... It will also make your company ready for a staff shortage and provide an opportunity for your employees to switch from one daily work to another, more interesting.

Have you noticed that confusion and vacillation begin to reign in the work collective? Are your employees not as active as you would like? Reduce communication with each other to formalities? Are they in a hurry to go home, but in the working chat, besides business questions, there is only silence? Perhaps it's all about the corporate spirit. More precisely, .

The corporate spirit is that mystical element that helps you not to go crazy at work, maintain relationships with colleagues and enjoy life, spending 8 (or even more) hours a day with them.

If you are a project manager, then it is especially important for you that the whole team works like clockwork. After all, the success of the project, the speed of completing tasks and the ability to solve problems arising in the process will depend on this.

Therefore, if, on duty, you lead people, about the development and strengthening corporate culture and cohesion in the team should not be forgotten. Here are some helpful tips on what to do and what not to do:

1. "Love your neighbor"

A person spends about a third of his life at work. Is it any wonder that the team can gradually become a second family. If this happens, then the PM should become the head of the pride. How? Think about how loving parents behave. They always care about what they do in free time children. So you should be interested in how colleagues live outside the office. Understand what your team members love: what movies they like, what events they attend, what they prefer to listen to, and which sites they spend the most time on. This simple information will help you find the right approach to the people around you. Thanks to her, you can not only keep up a conversation with a person, thereby endearing him to you, but also perfectly pick up a gift for him for his birthday or as a bonus for excellent work. Believe me, such things are very memorable.

2. Diversify the traditions of the team

Let's say you already have a habit of congratulating colleagues on their birthdays, celebrating important company days, or ordering pizza on Fridays. Then maybe you should think about something more creative? New, sometimes even funny, traditions will be able to diversify working days and add a festive atmosphere. You can take a calendar occasion as a basis or invent one yourself, already knowing the preferences of your colleagues. Suppose that the client of the project that you have been working on for a year is a fan of the Star Wars movie, and you, along with the team, share his passion. So why not have a Yoda Honoring Day !? Fans of the epic and newly minted Jedi will be able to put on T-shirts with the characters of the films and have fun participating in the flash mob: "Yoda as you say", rearranging the words of their messages in the working chat. Of course, this can reduce the efficiency of completing tasks by an hour or two, but believe me, you will quickly catch up.

Often a cabinet in an office is "inhabited" by several people, and some modern companies generally prefers the open-space format. Of course, it is impossible to please everyone, and in general - a room is a room, what to take from it. It would seem that creativity can be expressed in your personal workplace, but why limit yourself to a table? The room in which we spend 8 hours a day seriously affects the mood and performance of the team. Take a closer look at your office. It is quite possible that it does not at all reflect the active workflow that takes place on a daily basis. Add visuals: Kanban sticker board, quote posters, project prototypes. Do not forget about the frivolous little things: a box for jokes and wishes and funny photos will help you "settle down" any room.

4. Be considerate of colleagues

The productivity of a team is highly dependent on the environment. Sometimes, to achieve comfort, colleagues may lack a little thing. Andrey would like to hold daily stand up rallies an hour later in order to be able to get there from another part of the city. Ira has long dreamed of going to courses and trying herself in the role of a manager, not a tester, and Sergei does not know when they will finally order a second bigger monitor. Become their savior and offer your help. Of course, part of their problems is the concern of HR, CEO and someone else, but your task, as a project manager, is not only to require effective execution of tasks, but also to create a favorable environment for work. By helping your employees, you will be able to establish yourself as a friend and companion, a person who cares. Let people know that you are not a supervisor, but a team member who works side by side with them. By the way, about the warders. How long have you given constructive feedback to the team, not only on negative issues? If so, reconsider your approach, because the lack of feedback is one of the things.

5. Arrange team building

Yes, yes, this is already a boring word that everyone perceives with a sarcastic smile. However, we must admit that going to the quest room, playing paintball, sporting events or just going to barbecues has improved interaction in many teams. Moreover, team building is a necessary and tortured entertainment only if you do not know what your colleagues are really interested in. And you now know, right? Don't like the standard entertainment options? Take an action training or go together to some kind of professional event for the development of hard and soft skills. Do not forget that we are in IT, so go to hackathons, it always brings people together. Business English workshops and negotiation trainings will not be superfluous either. Any joint activity is good, because as a result you will have new topics for conversation.

6. Take time to play

Are there any board fans among your colleagues? Quite possibly. Then play "Mafia" or "Munchkin" after work - great idea... Most likely, even those who are not too fond of such entertainment will not mind keeping you company. It remains only to make sure that you have these games in stock, buy sweets and go! Tired of standard board games? Then we have a few for you. good ideas... We have selected which are best suited for project managers.

7. Teaching is light!

In our city, various conferences, workshops, master classes, thematic events and meetings with interesting personalities are held monthly. Consider rewarding your colleagues with tickets to these events, especially if they are somehow related to your work. You can collect those who wish from all over the department, then, most likely, they will make you good discount... Ask your HR or company executive to budget for conference travel to other cities. This is The best way mix business with pleasure. A change of scene is very good for productivity.

8. Be prepared as a pioneer.

In the orchestra, the chief is the conductor, although this person himself does not produce a single sound. In order for the symphony to sound, musicians must not only know their parts, but also synchronize in rhythm and tempo, working harmoniously. Do not forget that it is the project manager who is the conductor of his team, the person who sets the pace. Come to work in high spirits, refreshed and ready for battle. The team should see you exactly that way, no matter what actually happens. Always get involved in new ventures - lead by example and remember to collect feedback. Yes, it's very hard to always be such a lively person. But do you want to organize a dream team? Then bear with it. Nobody said that it was a matter of five minutes.

The corporate spirit and culture are complex concepts. Maintaining the right mood takes up a lot of energy, but it pays off in the long run. Don't be discouraged if your ideas are not received with much enthusiasm at first. It is better to put together a team and together formulate the mission of the company so that each employee understands how he is changing the world for the better. For more information on how to formulate the company's mission statement. The main thing is not to give up, always smile and charge the people around you with your positive. And may the force be with you!

Everyone in his life dreamed of getting into such a team in which he would like to be day and night, where the hours would fly like minutes, and the work would argue and leave only the most pleasant emotions.

The place where they are waiting for us

But how often today you can find close-knit mental collectives, where there is no envy and gossip, and where everyone is happy with their place and role? But the importance of such an inviting atmosphere cannot be overestimated. Only it can give a person the opportunity to feel not only in demand, but also full and fulfilled, and therefore happy. A team built on such principles will be able to achieve the most incredible success and be competitive even in the most crisis conditions.

Is it possible to create a close-knit team, close to the ideal, and what each of its members will have to face on this difficult path? This is what will be discussed today.

Let's first find out what the principles of a harmonious goal-oriented team are.

1. First of all, it should consist of like-minded people - both in spirit and in the methods of achieving the set goals. If a person does not like the job itself and does not consider it interesting and worthy, then the organization will not have prospects with such employees, even with high salaries.

2. From the very top (director, president) to the heads of departments and ordinary employees, an impulse of confidence in the chosen path, the importance of collective actions for the society in which it is located, should be felt.

3. Equal treatment and respect for the needs of each member of the team. If the boss appreciates individuality and understands the importance of each employee for overall success, if he does not single out favorites, does not look for those to blame for failures, and debriefing begins with an analysis of his own mistakes and shortcomings, this team will achieve a lot.

4. In a harmonious team, where everyone is in their place and everyone is doing their job, there should be no “healthy competition”. Mutual assistance, cooperation, support - yes. Competition can create temporary breakthroughs and can be applied in dynamic structures where there is high turnover and strong vertical movement (eg McDonald's). In small (up to 50 people) teams of a stable plan, internal competition kills harmony and often leads to the disintegration of the team.

All these factors are united by such a fundamental concept as team spirit. In most advanced organizations, they try to pay special attention to team spirit, they seek to awaken it in employees. But often they have a very poor idea of ​​what it really is.

The main rule

What is team spirit, how is it expressed and how to maintain it? Let's try to figure it out.

Immediately, we note that this is not at all rabid workaholism, when everyone sits up late and pretends to be burning at work, in the hope that their zeal will be noticed and promoted. Quite the opposite.

The team spirit can be compared to an extraordinarily beautiful rock garden. But it is so attractive not because it consists of some outlandishly beautiful boulders - separately in nature, you would not even look at them. The secret is that every detail in this garden has its own thoughtful place, a special purpose, and all together they are harmoniously connected into a single ensemble. Do you remember, at Krylov's "... and you, friends, no matter how you sit down ..."

So here, even a team that is strong in composition, where everyone can be very strong professionally, but without a real team spirit, they will lose in achieving results to a close-knit team, where there are much fewer bright diamonds, but there is an understanding of goals and a sense of unity.

In such a team, no one needs to be begged and forced to work under pressure, all the links work as a whole. Moreover, even the temporary absence of some detail (sick leave, vacation) has almost no effect on the overall performance - after all, you are unlikely to hear if, for example, one viola, one trumpet and one cello disappear from a well-oiled orchestra ...

The main role in any orchestra, of course, is assigned to the conductor, or if we take the garden, then the gardener does not matter. It is on his understanding and energy that the final selection of personnel depends, as well as the appropriate attitude, and therefore the overall effectiveness of the team.

Of course, this is not easy. But, having good will, constructive consciousness and knowing the principles of interaction of parts in the system, building a harmonious team is quite within the power of everyone who sincerely wishes this and is ready to learn together with everyone.

Team spirit principles and structure

What are these principles on which the flying ship of a close-knit team rests and which the leader should know and take into account?

First of all, it is necessary to understand: any collective is a living mobile structure of psychological personality types. Each individual with his own strong and weak functions and with his own type of relationship with each other.

The success of the entire enterprise ultimately depends on how competently the nuances of the characters of the employees are taken into account, how thoughtfully they are all arranged in their places.

Any close-knit team, where team spirit is cultivated not in words, but in deeds, should consist of the main 4 groups of employees, which are divided according to their functions and responsibilities. The number of people in each of the groups may vary, but the structure itself should be unchanged, regardless of the occupation and direction of activity.

1. Dominant Is a group of energetic employees who sets tasks, promotes them at every stage of implementation, controlling the final result. The overall purposefulness of the team depends on the activities of the dominant members of the team. Dominant, as a rule, take leading roles in the team.

2. Creative Is a group that responds to the tasks set by the dominant ones. In accordance with the overall goal, she submits ideas and develops plans and concepts for their implementation. Creative bring newness to the existing system, do not let it lag behind in development. It is on these people that the continued existence of any structure in the market depends, since they always think outside the box and can offer what will become the technology of the future. It is very important to be careful and attentive to those who submit ideas. If we neglect their bright minds, then the structure will ossify and gradually decay, unable to withstand the requirements of the new time. At the same time, those teams where creativity is welcomed and felt in everything, contribute to the maximum disclosure of the potential of all employees.

3. Normalizing. A group of “paperworkers and emotional balancers”, making sure that all processes and communications between groups are consistent, without interruptions. This group works closely with the creative, helps her with paperwork, verifies accurate data and prepares all the necessary paperwork. Normalizers have a very important role, because creative people, as a rule, are not friendly with small details and other subtle nuances. And without them, even the most outstanding projects are doomed to failure. But their role does not end there, because. they also help the dominant to understand difficult situations associated with their leading activities, and also resolve internal conflicts either by smoothing them out, or in other ways acceptable for each situation. The atmosphere in the team depends on them.

4. Harmonizing. This is the analyzing group. Her goal is to identify weak links in the system, see missing details and share her observations with everyone else. This group carefully examines everything that happens to the structure of the team, and knows what needs to be changed or added to make it more functional and sustainable. All the work of this group is aimed at collecting and analyzing a sufficient amount of information, providing it with dominant and creative ones, thereby giving a new impetus for the next modernization.

It is important to take into account that ignoring or absence of one of these groups (or at least one person - a representative of this group), over time, inevitably leads to the disintegration of the collective.

How to define your role in a team

It's no secret that in life we ​​sometimes have to play the most different roles... But successful work the team depends on the correct distribution of roles according to the type of character and temperament

Of course, it is very important to be able to define your role in the team, which will suit you in the best way. This should be of equal concern to both you and the leader. If you are harmonizing by the type of character, and extroversion and participation in difficult negotiations with important clients are imposed on you, you will not last long, and the work will not bring the expected effect. It’s the same as if the inherently dominant or creative one is imprisoned for drawing up detailed reports or reconciling accurate data - "there will be no kinetic", but there will be chaos.

Likewise, everyone cannot be leaders. Someone needs to perform, someone needs to control the performance, and someone needs to create a psycho-emotional atmosphere in which all these roles can generally manifest themselves.

Throughout life, in the process of communicating with others, everyone is given situations and opportunities in order to understand which functions are your strengths, and which ones are better not to take on yourself. Your true role and the functions that flow from it should be given to you easily, naturally, naturally. If you feel discomfort, stress, awkwardness, if labor costs you very tired - all these are signals that you are not doing your own thing, playing not your role. Knowledge, skills and experience can be improved. And even if the area is completely unfamiliar to you, but your natural functions are entrusted to you, you will quickly catch up, enter the course, and everything will go as it should. But if a mistake has occurred with the role, and neither you nor the leader stubbornly want to notice this, then conflict and disharmony in the team are inevitable.

As a rule, the distribution of roles in a friendly creative team, where team spirit is valued, is formed by itself. We ourselves must feel what exactly we can be useful in this or that matter, and try to act according to the specific situation.

If there is no one to arrange from above, then this can even happen intuitively, as. when communicating, approaching work duties, people immediately show their strengths, and natural selection puts everyone in their place. If a leader has declared himself as such, but does not cope with his duties, then the stronger managerial abilities of another member of the team will certainly lead him to a leading position.

How to find out that there is an imbalance in the team

This is determined by how smoothly the work process is going. If the task is not completed on time, unforeseen failures constantly occur, then it is necessary to find weaknesses, the reasons why this happens. If there is no dominant leader or person in the group who will take on this function, then any, even the best, undertaking will not be completed. The leader takes on the role of organizer of the activities of the entire team. It is on his ability and ability to see a holistic picture of everything that is happening, to correctly arrange all team members, that the quality of work and the coherence of all links depend. Sometimes it is enough just to remove the “fifth wheel” - an extra disharmonious unit, and everything starts to go “like clockwork”.

Another important factor affecting the quality of work is the emotional climate within the team. There are many examples of such organizations where people, even with high salaries, experience internal discomfort, constantly feel psychological pressure from their superiors and count the days until the weekend in order to quickly forget this press. And there are examples of successful organizations living and working as one family, with very modest salaries. And even the most severe crises are nothing to them, because peace of mind and warm relationships cannot be bought for any money. In close-knit teams, the role of an emotional regulator is extremely important. He may not do important work at all according to the plan, but the whole atmosphere and soulfulness, all the team's working capacity and its spirit just rests on his ability to subtly notice the moods and needs of colleagues, and create a cozy, welcoming atmosphere. , in which you can work easily and comfortably. So, if you see a vacancy "stress-resistant are required", think about what is more important to you.

In any case, sincere understanding and support is appreciated much more than just words or beautiful slogans on the stand in the smoking room. After all, real concern for the team lies not only in a sympathetic pat on the shoulder, but also in providing freedom of action, in the right to experiment, to make a mistake, when you do not tremble from the knocking of your boss's steps. Finally, even in the opportunity to "cheat" without fear of dismissal, if this, of course, does not go to the detriment of the main business.

Paying attention to all these aspects in a timely manner allows you to preserve not only the team, but often the organization itself as a whole. Well, we hope this knowledge will help you to find your harmonious team, where you will feel in your place, enjoy work and communication with colleagues, which means - from life in general!

Surely, each of us has our own ideas about what kind of team we would like to work in, what to do, what kind of salary to get. And, of course, we would like to be surrounded at work by those people with whom it is both easy for us to work and pleasant to communicate.

We spend at least half of our time at work. We carry out our official duties, communicate with customers and colleagues, participate in the discussion of important work issues, study, relax together and celebrate significant events. And it is very important for us with what thoughts and feelings we go to work, in what mood we return home, how our relations with bosses and colleagues at work develop.

Now in business it has become fashionable to use the words "team", "team spirit", "team building". And what exactly is behind these words, how can they be useful to us in our work?

What's the point?

The team is smart organized group people united by common intentions, goals and objectives. The team has a well-established working relationship and all team members strive to maintain good personal relationships. Each person is responsible for his own area of ​​work, and it depends on how he does it. overall result... All team members are in close interdependence, so skills deficiencies of one person can be compensated for by general team skills and efforts.

However, well-built working relationships, complemented by good personal relationships, will not lead to the intended result if there is no team spirit in the team that will cement relationships between people and encourage them to take responsible actions to achieve a common goal.

It's hard to explain what team spirit is. It is much easier to catch it. Let's remember the ants. When you watch them work, it seems that someone is managing their friendly and well-coordinated work. Although no, not work - life. The way ants behave is more than work: there is mutual assistance and joint exploration of new spaces, a real team spirit reigns there, which creates all this harmony.

In the lives of people, you can also catch the team spirit. Let's remember, for example, sports games: it is simply impossible to win without team spirit.

Life example

The lack of team spirit is clearly visible. I come somehow to large store... A well-known brand throughout Russia, in which, as expected, all business processes are spelled out, the staff is constantly undergoing training. I wanted to buy something for the house. I turn to the seller standing next to me, and he answers me that this is not his department and invites me to contact the seller of this particular department. I looked around - there were no other sellers in sight. Or maybe, I say, you will help me find it, I want to buy the product from you. To this he replied that he had no time to look, he was doing his job and ... remained standing in the same place. As a result, I bought the thing I needed with pleasure in another store, not so "promoted", but with a friendly team of sellers who know their business well. Then I noticed that the "team", corporate spirit that reigns in the first store is transmitted to everyone present: both buyers and sellers. He makes salespeople indifferent to their duties and, oddly enough, to their salaries, because they receive interest on sales. In buyers, he dulls the desire to make a purchase and leads them away from the store.

The most important thing is intent

So what is team spirit, where does it come from and where does it come from? Let's think together. Any collective can be compared to a musical instrument: in order for it to play well, it is necessary to tune each of its strings separately and coordinate the simultaneous sound of all strings. Each of us is a "bearer" of a certain mood. The mood of the team, like that of the instrument, is made up of the mood (or attitude) of each of its members. However, unlike a musical instrument, it is not so easy to make a person's soul sound correctly. She needs very fine tuning... If a master tunes a musical instrument according to a tuning fork, for a person's soul such a tuning fork is his intention.

Intention is what makes us pay attention to one thing and not notice another, it is what controls our not always conscious actions. The stronger our intention, the faster and easier we achieve our goals. It is this intention that gives us strength and directs us in the right direction. It is from these intentions of each person, united into one common intention, that the team spirit is formed.

However, we do not always know about our true intentions. For example, a person gets a job related to sales in order to successfully sell and receive good percentages on sales. As a result, it turns out that he communicates a lot and with pleasure with clients, but rarely completes the sale. It turns out that here an unconscious intention intervenes - to enjoy communication. It is this intention that is being carried out. And the intention to make money turns out to be either much weaker, or completely false, alien, invented. Hence the disappointment in work, and the search for the guilty, and the transfer of responsibility.

Each person has their own intentions. And the team in which he works has very specific goals and objectives. And the efficiency of the team will depend on how the intentions and goals of each employee are consistent with the goals and objectives of the company. It is on this foundation that a team should be built, acting both in the interests of the common cause and in the interests of each of its participants. This is the key factor in our job satisfaction and performance.

If this main team-building rule is observed, mutual understanding, and mutual assistance, and a common team spirit arise between people. In such a team, conflicts rarely occur, and if they do arise, they are easily resolved through a calm conversation, in which the opinions and positions of all dissenting parties are taken into account. Teamwork is based on the "win-win" principle, when as a result of joint actions everyone wins: the company, employees, and customers.

Team spirit for you and your team!