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Sdek with aliexpress requested passport data. Aliexpress asks for passport details for customs. Passport data transmission methods


Registration of any parcel in the CDEK courier service necessarily includes entering the passport data of the customer of logistics services. This is necessary for the correct identification of the client, solving possible issues that arose during the delivery of the goods. The subscriber can leave the information of the main documents on the official website of the CDEK logistics company at the link https://passport.cdek.ru in the "Passport data" section and not worry about the successful passage of customs or other problems.

New customs requirements

The transportation of international cargo from the end of 2017 requires the provision of new information when crossing the border. Now the recipient of the shipment must indicate the TIN. Without this, the parcel cannot be entered on the territory of the Russian Federation. The obligation to collect the necessary information lies with the customs representative, who prepares the necessary documents, monitors the successful passage of the border.

In case of international shipment of goods by CDEK, the duties of a customs representative are taken over by the logistics service. TK cannot guarantee delivery without the client providing the necessary information. The customs office at the border will simply return the parcel back to the sender, the subscriber will not be able to receive the cargo. Therefore, if an unexpected message has come from cdek.ru with a request to urgently send passport data and TIN for a successful customs clearance, you should not ignore it. It is in the interests of the CDEK subscriber to urgently send the requested information.

The FTS explains the need to require passport data from citizens for international cargo transportation by the increased incidence of evasion from the payment of duties established by laws. According to the standards, one person can carry goods from other countries up to 30 kg per month, and the amount of goods should not exceed the limit of 1 thousand euros. The order of the Federal Tax Service became effective on December 7.

Passport data transmission methods

The CDEK logistics service necessarily requests the data of its customers. However, the TIN number has recently entered the list of information required for customs. The collection of passport data is carried out by the cargo transportation service in the following ways:

  • Passport, data of the place of residence are provided by the client when placing an order and filling out papers.
  • Conclusion of a contract. This process is impossible without the necessary documents. In the personal account, the TIN initially acts as a password for entering.
  • Information about the buyers of online stores is sent by the owners of the distance selling company themselves, or the information comes automatically when exchanged between online resources.
  • On the official CDEK website at the link https://passport.cdek.ru, the user enters the missing data when an SMS came from Cdek.ru indicating the Internet address.

SMS notification from CDEK

The courier service CDEK asks for the recipient's contact mobile phone number for any shipment. There is an additional service of notifying the client who should pick up the shipment about the arrival of the goods at the warehouse.

Prior to the entry into force of the new rules, subscribers sent parcels without specifying their TIN. When the goods arrived at the border on December 7, CDEK had to urgently request missing information from customers. SMS has proven to be the most effective way to contact the recipient.

MCs raised alarm among the company's clients whether it is safe that Cdek.ru asks for passport data with a strange link to an unfamiliar service. Many clients simply ignored the request when such a message came from Cdek.ru and the parcels were detained at customs. Also, you can always track your order by track number or invoice provided by CDEK.

How to transfer passport data on the CDEK website




Users enter personal data on a special service on the official website. Providing information is safe, the company does not transfer information to third parties, uses it only for operations related to cargo transportation.

How to use the service:

  • Follow the link in the message https://passport.cdek.ru
  • Enter full name, address, departure numbers, passport data, verification code, TIN.
  • Check the boxes that the terms of the agreement and the offer are accepted. If the function does not work, you need to change the browser.
  • Press the "Send" button.

How to find out the TIN number

Few people used the ID number and what it is is unfamiliar to the majority of subscribers. TIN is assigned to each citizen of the Russian Federation who received a passport, and is stored at the Federal Tax Service.

How to find out the TIN online:

  • Follow the link https://service.nalog.ru/inn.do to the service of the Federal Tax Service.
  • Enter passport details.
  • Press the "Send request" button.

Registration of the order of cargo transportation by the SEK courier service according to the new standards requires TIN, passport data. It is safe to transmit the necessary information on the official website of the company. You can find out the TIN online on the FTS service.

In what cases may you need passport data on Aliexpress? Do I have to provide them? And why might a buyer be asked to send his data? We will answer these questions in detail in this article.

When may Aliexpress be asked to send your passport data?

You will not need your passport data either to register on the Aliexpress platform or to pay for purchases. They can only be asked in two cases:

  1. If you register with Alipay. There is a mandatory requirement to verify your identity and you will need to provide passport details.
  2. If your item is a commercial express delivery service. (IML, SPSR-Express, etc.) Then your passport data will be required for customs clearance of the parcel. We will consider this option in more detail.
  3. When paying from a Yandex Money, Qiwi account or from a mobile with unconfirmed passport data.

Aliexpress asks for passport data for customs clearance of the parcel.

At the moment, simplified registration of parcels has been canceled for commercial express delivery services. Therefore, if an order from Aliexpress goes to you by a courier company, then they are forced to do customs clearance according to general rules. To do this, you will need your passport data (name, passport series and number, date of issue). This is not a personal whim of the delivery service, but the standard rules that they are forced to adhere to.

Although for many buyers, this looks like a deception, or an illegal demand. In this connection, there are many fears and questions, is it worth sending your data? Or is it a new fraud scheme?

Is it safe to send passport details for customs clearance from Aliexpress?

Many buyers are intimidated by the fact that they need to send their passport data to an unknown delivery service. And where they will then go, what will be the fate of this confidential information, they do not know. Naturally, having received a letter with a request to send passport data, buyers begin to fear, worry or get angry that they were not warned in advance.

But in fact, there is no reason to worry. All courier companies request your data not on their own initiative, but because they need to carry out customs clearance of your parcel. And they do not need passport data, but for customs documents. Plus, every express delivery company has a privacy policy, where they guarantee the nondisclosure of your data and exclude the use of this information for other purposes.

And one more argument. Fraudsters have nothing to arrange such a complex fraud to collect your passport data. Anyone can buy a disc with a full database of passport data of all residents of Russia. Such discs are almost freely available in flea markets. Despite their illegality. Therefore, if someone wants to commit fraudulent actions, then it will not be difficult for him to get such a database with your complete data.

Therefore, do not worry that serious courier companies will use your passport data for fraudulent purposes.

Is it possible not to indicate passport data?

If you are afraid or do not want to send your data to register a parcel with Aliexpress, then you have two options:

  1. Do not provide your details. But then the package will not go through customs and will go back to China. And you can get a refund of the full purchase price by opening a dispute.
  2. Carry out customs clearance yourself. To do this, you will need to drive up with a passport to the customs office and draw up customs documents.

How to specify passport details for delivery by courier companies?

Usually, after paying for the order, you will receive a letter from the courier company, in which you are notified that the parcel will go by express service and you must indicate your passport data for submission to the Federal Customs Service. And then there is an instruction on where and how this can be done. Usually, a link is simply attached, following which the buyer will need to fill out a simple questionnaire with passport data.

Have a question? Write it in the comments or contact the chat

With the help of the website's online service, in a few clicks you can find out the exact location of your parcel or postal item delivered by the courier company "CDEK".

The service of courier delivery and dispatch of goods "CDEK Logistic Solutions" - provides services for express courier delivery of parcels, goods and postal items throughout the territory of the Russian Federation. It should be noted that CDEK is considered the number one postal service focused on courier delivery of parcels from China to Russia and the CIS.

In just a few clicks, you will quickly find out the exact location of your CDEK package.

How to track a CDEK parcel?

It is very easy to track the transportation and delivery of a parcel by the CDEK postal company: for this you need to enter a unique parcel identifier in the tracking line. It should be noted that the format of CDEK identifiers is somewhat different from the usual track code formats (At the beginning of the identifier, as a rule, there are 5 letters, followed by a ten-digit number, and two letters close the number). After specifying the track number, click on the "Track" button and find out the most current information about the location of your mail item.

How long to wait for a CDEK package

Officially, delivery times are not indicated, but as a rule, parcels reach within 30-45 days. Such a long time is due to the high workload of customs in China and the Russian Federation, as well as the fact that the parcel is delivered in China by land transport.

Where to pick up the CDEK parcel

Immediately after the parcel arrives at the pick-up point, you will receive an SMS message indicating the address at which the parcels are delivered. We advise you to pay attention to the working hours of the indicated department.

The most popular types of CDEK shipments

  • Parcel - standard delivery of parcels in Russia;
  • Trunk express-operative and economical delivery of parcels and goods in Russia. Transportation is carried out by land transport;
  • Parcel - delivery of goods across Russia;
  • Express light - urgent delivery of light cargo (up to 29 kg.). The service is relevant for the delivery of documentation, both in the Russian Federation and within your city;
  • Chinese Express is an economical delivery of goods from other countries to the Russian Federation for trading companies.

Is it possible to change the address or date of issue of the CDEK parcel?

Please note that you can independently change the address and delivery mode. This functionality is available on the company's website.

So, if necessary, you can:

  • Adjust delivery date and time.
  • Cancel courier delivery and arrange pickup.
  • Choose another CDEK branch to receive the parcel.

In this article, we will find out why the CDEK delivery service to Aliexpress asks for passport data and how to specify them.

Sometimes buyers at Aliexpress face the problem of providing passport data. More precisely, the service requests them. What are they required for and how to enter them? Let's figure it out.

Why does CDEK ask for passport details on Aliexpress?

As of today, the simplified parcel clearance process has been canceled for private courier delivery services. In itself, it is a courier service, respectively, this measure also applies to it. For the parcels to pass through customs control, the company requires passport data (full name, passport series and number, date of issue). These are the customs rules, so it's not even a personal whim of the company.

Although, upon receiving such a request, many buyers begin to think that they are being deceived. But do not be afraid of this, as this is normal.

Is it possible not to provide passport data to Aliexpress for CDEK?

In any case, it is your right, whether to provide data or not, but without them the company will not be able to deliver the parcel to you. It will be sent back to the seller and you will have to agree with him to ship the goods by another method.

How to enter passport details on Aliexpress for CDEK?

Usually, when a company requires passport data, the client receives an e-mail with a request to send information. It has a special link that you need to follow and fill out the form.

After sending it, the process will be completed, and the package will move on to you. It should be noted that when you reuse services to receive goods from Aliexpress you don't have to send anything.

Video: CDEK asks for passport data. Scammers !? Is it safe?

From this material, you will learn why CDEK needs passport data and whether it is worth providing them.

Russian legislation regarding the passage of customs checks by parcels has undergone some changes in the past few years. In this regard, buyers Aliexpress increasingly complained that they were being asked to send their passport details. Although this measure is already known to almost all buyers of the site, we nevertheless decided to figure out why this is needed and whether it is worth doing it at all.

Why does CDEK require passport data for Aliexpress?

First of all, let's figure out why CDEK needs passport data of clients at all Aliexpress... First of all, do not be alarmed if you receive such a request, since the company does not ask for confidential information on a whim. As we said at the very beginning of the article, the legislation of Russia has undergone some changes and now the recipient's data is required for the parcel to pass customs check. It is worth noting that this did not affect all parcels, but only those that are sent by paid delivery, that is, not by Russian Post. Otherwise, if the package is ordered by regular Chinese mail, nothing is required.

Is it safe and legal to send your passport data to CDEK on Aliexpress?

As you already understood, the requirement for such personal information on Aliexpress is quite reasonable, but what about security? In fact, every service that sellers partner with on Aliexpress, have been working for more than one year and for all the time they have managed to distinguish themselves by their reliability. This also applies to CDEK. Since the company has to ask for passport data, and indeed work with information about customers, it necessarily has a strict confidentiality policy. Accordingly, it does not allow the disclosure of customer data to anyone. In addition, fraudsters know a huge number of easier ways to obtain people's data, so there is simply no point in collecting it through Aliexpress .

Is it possible not to indicate passport data for CDEK on Aliexpress and will the parcel arrive?

Undoubtedly, no one is on Aliexpress cannot force you to indicate your data, so it's up to you to decide whether to do it or not. But you should know that without them the parcel will not be able to pass the check at customs, accordingly, it will not be allowed into the country and will be sent back to the seller.

Although, you can still receive the package. To do this, you will have to refuse the services of the CDEK company, as well as other express deliveries and order goods by free Chinese mail. This will greatly affect the timing of receiving the parcels, but no extra data will be required.

How to specify passport data for CDEK on Aliexpress?

If you still decide to send everything you need to CDEK, then after sending your order from Aliexpress wait for an SMS and an email to arrive on your phone. In both cases, the letters will contain a link to go to the questionnaire to fill out.

There is one more way how you can specify the passport data. Because Aliexpress since recently it has its own fast delivery, then it also requires passport data. That is why, for convenience, the required form was embedded in the delivery address form.

To fill it, we follow the path "My Aliexpress" - "Delivery addresses" and click the button under the address "Edit".

Lower the page to the very bottom and click on the line "Information about delivery"... You will immediately be presented with a form for specifying your passport details. In it, indicate everything you need and save the result.

Now when sending parcels from Aliexpress you will no longer be asked for passport data, since you have already indicated them.

Video: CDEK asks for passport data. Scammers !? Is it safe?