Peerless All fields marked with an asterisk are required. Mandatory and optional fields when filling out forms. Long standing standards and user experience

Once a week, the CPU selects the most interesting and relevant topics of the world of usability and UX, providing them with the opinion of leading domestic experts. In the second issue of the section "Interfaces" - an interesting one about the fact that users enter more data into web forms if they do not explicitly specify the required fields, as well as the opinion on this issue of Acronis UX Director Denis Kortunov and a leading interface designer at Mail.ru Group by Gevorg Glechyan.

Many users do not fill in optional fields on forms. This information is not even always needed, but it is always useful to know a little more about your visitors. This can help make it easier for them to use the site. There is an approach in which there are no asterisks to highlight required fields at all, and only optional fields are marked.

According to some studies, when it comes to filling out a web form, users are "extremely open on a voluntary basis." This means that people usually provide more data about themselves, even if they are told that this is a purely voluntary matter. This contradicts the traditional belief that users try by hook or by crook to fill in as few fields as possible. However, when the required fields are explicitly specified in the form, the described effect of voluntary openness diminishes and visitors begin to skip fields that are not marked with asterisks.

The presence of required fields gives the user the opportunity to legal grounds enter as little data as possible. Required fields seem more important to people, so they fill them in first and skip the rest. In addition, no one wants to waste time driving in information that, in principle, is not particularly needed. If you try to use the tendency inherent in visitors to leave a lot of data about themselves, and mark only optional fields, then the very need to "take a shortcut" will disappear. People will start entering data step by step, rather than looking for asterisks in required fields.

Do not think that if you do not explicitly tell the person that specific information must be entered, he will not do it. Users initially tend to leave more data about themselves than most forms require. However, they will ignore optional fields if required fields are specified, as this makes it possible to speed up the filling process.

Gevorg Glechyan,leading interface designer at Mail.ru Group

In general, I agree that users leave more data if they do not indicate which fields are required. However, while agreeing with this principle and implementing it at home, you should remember the following.

Long standing standards and user experience

Almost from the very beginning of the formation of the Internet and until recently, the standard for forms was the selection of required fields using an asterisk (*). And this standard could have formed habits for experienced users when working with forms. But in recent times everything is changing, and industry leaders are moving away from the usual standards. As an example, I will give the registration forms for postal services:

Mail.Ru - all fields except for the "City" field are required. An optional field is provided with a hint about it.

Gmail - all fields in the form look the same, but the Mobile phone field can be left blank.

Yandex Mail - all fields in the form look the same, but the Mobile phone field is optional.

User motivation

If the user is highly motivated to fill out the form, then he will most likely fill out and wade through even the most poorly designed form (for example, submitting an advertisement for the sale of a car on the website of a leading service in this segment). If you are not a leader, then it should be borne in mind that the user is unlikely to spend a lot of time on you. And here you just need to very accurately find a balance between the long form and the data that you potentially want to receive.

Must be remembered and applied

1) Private data. If you ask the user to enter his personal data, then you need to tell him why you are asking them. For example, if you ask for a mobile phone number during registration, explain that it will be used if you need to recover your password.

2) Don't ask for more than you really need. Do not get too carried away with the idea of obtaining additional data from the user, because his patience and time are not unlimited.

3) Clear and understandable prompts. This is especially true for password entry fields. Write hints like these so that the user can fill out the form correctly the first time and fill them in as detailed as you want.

4) Inline validation. Check the entered data immediately after filling. This helps to reduce errors, fill time, and increase conversions and user satisfaction.

Denis Kortunov, UX Director at Acronis, founder of Turbomilk studio

The story with web forms is very simple: it's evil. Nobody likes filling out forms. If you can ask the user something later, you should do it later.

The most ingenious proposal to invert the field designation is bad for the following reasons:

1) In general, it is worth considering - are these optional fields really necessary? To be honest, I have a hard time imagining this "best UX" that users get when they complete everything.

2) We are breaking the usual user pattern. Surely, they have already filled out forms on other sites and there were required fields. Yes, sometimes it is useful to change something in better side but this is not the case.

3) The user will just hit submit right away. I am very interested in how the error message will be displayed. Also inverted?

In general, web forms are very interesting and challenging. The correct form should be easy to read. There should be the minimum possible (and sometimes impossible) number of fields. And designing logic for validating data and error messages is an art.

The minimum amount for sending orders to other regions is 500 rubles.

In order to buy a product or order a service on our website, you must register. This can be done before shopping, or after that (it is better to do this immediately before shopping). When registering, you need to fill in all the fields marked with an asterisk. The rest of the fields must be filled in if courier delivery or transport companies... Then you read "Consent to the processing of personal data", put a tick in the "I am not a robot" checkbox and press the "Register" button.

IMPORTANT ! A letter will be sent to the address you specified during registration with a proposal to complete the registration by clicking on the link indicated in the text. If you do not click on this link, your account will not be activated and you will not be able to make purchases!

To select the desired product, you can use the store's catalog or go to the product card by clicking on the corresponding product picture. In the card, you can read the characteristics, description of the product and reviews about it, as well as leave a review yourself, then put it in the basket. This will be especially true for ordering helium balloons. Since the helium in the balloon lasts about 12 hours, you can order the hi-float treatment of the balloon in the product card to increase the flight time of the balloons with helium.

You need to select the desired product in the required quantity and put it in the basket by clicking on the "cart" button under the corresponding product. A pop-up window will appear on the screen informing you that the item has been added to the cart. You can proceed to checkout if you have chosen everything you want by clicking on the appropriate button, or close this window and continue shopping.

After you have finished the selection of products, go to the basket, where you can change the quantity of the selected product or delete an unwanted product, as well as add the processing of balls, if you forgot to do this earlier. Below in the window you can enter promo code if you have one. After clicking on the "Save" button, the order amount will be recalculated depending on the discount of your coupon.

Then you need to select the desired delivery methods and payment methods.

If you DO NOT plan to pick up the order yourself, add the delivery address in the store if you did not specify it during registration, or click the "Add delivery address" button if you plan to order delivery to another address.

Below in the field "Notes and special requests" you can leave a comment on the order. When ordering goods from the categories "Flowers and bouquets from balloons" and "Figures from balloons" in the order comment field, you can specify the preferred color of the ordered figures and other wishes.

Then you need to read and agree to the "Terms of Service", put a tick in the "I am not a robot" box and click the "Confirm Order" button. After that, you will be redirected to a page with information on your order. A letter with information on the order will be sent to the mail indicated during registration.

After processing the order, the manager will contact you to clarify the details of the order, methods and time of delivery. Then by email. the mail you specified during registration will receive a letter in which an invoice for your order will be issued, as well as a link by which you can immediately pay for your order.

After confirming the payment of your order, within three days the order will be collected and shipped using the method you confirmed. We will send you a letter with the order's track number so that you can track its movement. As a rule, you can start tracking your order the next day, after delivery to the Delivery Service.

Upon receipt of the order, you need to check its integrity, completeness, assortment and, in case of discrepancy in anything, draw up an Act of discrepancy (marriage, etc.) in the presence of the Delivery Service employees. We will make every effort to resolve conflict situations.

We wish you a happy shopping!

We approached the discussion of this topic because more and more often our new visitors come to us for the first time just for this. On the one hand, there is a silver lining. We are always glad to receive guests. Moreover, they then become our friends. On the other hand, it is not customary to get into other people's complications with advice and hands - you will be guilty. But today we will not describe the complications, scare someone and PR on other people's griefs. If you have a complication of injection contour plastics, you should definitely contact the specialist who injected the drug. We will discuss the question - what to do if you want to get rid of the filler. I just decided and I want to.

There may be several reasons for wanting to get rid of your filler. Sometimes it is the belief that the person looked better before the filler was injected. (These lips do not suit me. I became like a hamster when I removed the nasolabial folds. With these cheeks, my face seems thicker.) Does this happen? It happens. Sometimes a patient comes and we do not see any defects in filler insertion, but he does not want to wear his filler in his face.

The second group of people who want to get rid of fillers are those who are uncomfortable with filler. Swelling under the eyes, drooping of the corners of the mouth, the appearance of bumps at the injection sites, biting the place where the filler lies, etc. On the one hand, this is not a complication requiring treatment. More often this is the result of the unprofessionalism of the cosmetologist, but sometimes the individual reaction of the body. And then it also sounds - take it away!

The third group consists of those on whom the injected filler is an unaesthetic element of appearance. We all know duck sponges, balcony cheeks, etc. Complication? No. A patient's whim? Sometimes. It is necessary to remove this in order to save the patient's image and ... the reputation of the cosmetologist.

So, if this is not an acute complication that requires treatment and threatens the patient's health, but the voice common sense, we agree to help and remove the filler. Lucky everyone if it is a hyaluronic acid filler, i.e. absorbable filler. Then we need 1-2 sessions to eliminate the drug. To do this, special enzymes are injected into the area where the filler is located using a microneedle, which immediately begin to convert your hyaluronic acid into water. The body removes this water in a few hours. The next day, if necessary, we introduce a new filler into this area. This happens when you want to replace crooked lips with smooth ones without losing volume.

A more difficult situation arises when a non-absorbable filler is introduced, for example, Biopolimero. Previously, such fillers were administered to almost everyone who applied for contour plastics. Later, when fillers from hyaluronic acid appeared, permanent fillers were discontinued, but today there are patients who were injected with such drugs under the guise of hyaluronic acid. Sometimes the filler is 10-20 years old. In this situation, we cannot destroy the drug. We are able to reduce the volume of this zone. The forecast depends on the location and amount of the filler.

So, to summarize the above, then:

if you are not satisfied with the way your filler looks, it is easy to remove it;
you can remove the filler in Correct Cosmetology in a few minutes. It is not expensive;
if desired, a new drug can be introduced in this place tomorrow;
we will not give you unpleasant emotions by discussing someone's incompetence. We are collegiate!

Sometimes the need to wear an ugly-looking filler forever leaves the fear of re-injection. Believe me, the situation is not tragic. We can remove it today!

Maximum information for a minimum of words.

The way in which fields are denoted has a profound effect on how users perceive the form and how it is filled out.

From the point of view of psychology, everything is quite simple: it is better to point out positive moments, because when making a decision, the user believes he has a choice.

On the other hand, if you specify required fields, the user will feel trapped, limited, uncomfortable.

Check optional fields, not vice versa

Most designers use asterisks to indicate required fields. But you need to stop doing it. Research into this issue makes it clear that using asterisks for required fields is a common mistake.

It is better to mark optional fields than required ones, because:

The asterisk is obvious to you, not everyone, trust me, there are always those who do not understand
There are always more required fields than optional ones
The less visual noise in your form, the more readable it is, and, therefore, it will be filled faster.

Not required vs Optional

If you are writing in English, then remember that in all cases, negations are less clear. Therefore, use the word "Optional" instead of "Not required" to describe optional fields.

Don't ask users to provide useless information. If you have too many optional (optional) fields, that's bad, and you know it. Neither you nor I like the shape that looks like a roll of toilet paper.

Do I need a comma in the sentence "Cover a decent field and how to graze on it."?

Apparently, this is not the whole proposal. In this fragment there is no reason to put any punctuation marks.


	Question No. 248965

How to speak and write correctly: to go to Ukraine or to go to Ukraine? The school taught that there is a certain rule for using the prepositions "on" - "from" and "in" - "from": to Ukraine - from Ukraine, to Sevastopol - from Sevastopol. What is the current situation with the use of this rule? Now you only hear on the news: to Ukraine, to Ukraine. Very hard to hear. What is the reason for this? Any changes in the rules of the Russian language? Or did Ukraine insist? So they don’t climb into someone else’s monastery with their own charter!