Shipping boxberry track the parcel. Boxberry (Boxberry) - courier delivery from America and Europe to Russia to the door and pick-up point. What will it offer to individuals

During the time of writing a post about delivery from the iHerb online store, 2 years have passed, during which significant changes have occurred.
This publication contains the most relevant information about methods, delivery times, the possibility of getting free delivery, including for heavy goods, about restrictions on parcels introduced by iHerb and the Russian customs, as well as how BONUS my life calls related to various aspects of delivery of orders with iHerb. If the word lifehak is new for you, then I will explain that in slang it means the tricks of life or helpful advice helping to solve some problems, thereby saving your resources, especially time and sometimes money.

METHODS AND COST OF DELIVERY TO RUSSIA

Currently, there are two ways to deliver orders to Russia:

PLACE OF OBTAINING: Russian Post Office.

LIMITATIONS: Maximum parcel weight: 1.8 kg and maximum order amount: $ 100 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 3 to 4 weeks. But it can take up to 12 weeks.

The cost of delivery is only paid, it is calculated in the basket automatically in accordance with the cost, weight and parameters of the goods contained in the basket. General rule: the lighter and more expensive (closer to $ 100) the basket, the cheaper the delivery. The maximum tariff for this method from my experience is about $ 12.

IMPORTANT! In case of loss of the parcel with delivery Global Post it is highly likely that the iHerb website will not reimburse you for the cost of the order, although you can find stories on the Internet when iHerb nevertheless agreed to fully return the cost of the lost shipment.

PLACE OF PICKUP: optional: door-to-door delivery ( Express delivery) or self-picking at the point of issue (in abbreviated form - pickup point). This method is available in cities with Boxberry branches. You can view the list on the Boxberry website or when choosing this delivery method in the iHerb store.
LIMITATIONS: Maximum parcel weight: 5 kg and maximum order amount: $ 150 (after deducting loyalty bonuses).

Delivery times on average for Russia vary from 7 (mainly for Moscow and St. Petersburg) to 18 days. But it can take up to 8 weeks.

PRICE

1) Boxberry courier delivery - paid, is calculated in the basket automatically in accordance with the cost, weight and parameters of the goods contained in the basket.

From time to time, the iHerb website crashes and this way delivery may be reflected as free, pay attention when ordering, maybe somehow you will be lucky.

LIFE FROM COSMETIX. If you need courier delivery, and the site puts out an expensive one, then you can order delivery to the point of issue (see below, for which orders delivery to the pickup point is free), and upon arrival in your city, you can already re-register it to the courier by phone. In my city, the cost of the service is 250 rubles.

2) Delivery to the Boxberry pick-up point - FREE for orders over $ 60 (there are exceptions, more details below) or for orders less than $ 60 containing goods with the label “economical shipping” (for more details, see the publication on).

The cost of delivery for orders that do not fall under the conditions of free is calculated automatically when placing an order in accordance with the cost, weight and parameters of the goods contained in the basket.

LIFE FROM COSMETIX. Be sure to check the shipping cost in your shopping cart after moving to the checkout stage, as occasionally failures occur and after clicking the "checkout" button, the shipping cost may change.

IMPORTANT! Receiving parcels from iHerb always occurs only upon presentation of the recipient's passport!

IHerb FREE SHIPPING EXCEPTIONS FOR ORDERS OVER $ 60

From May 1, 2017 was introduced additional fee for the delivery of heavy goods. Even with a basket value of more than $ 60, a fee is charged for them, which in the basket is highlighted in red next to the paid product.

Based personal experience I wrote simple guidelines that will help you get to free shipping, although with some particularly heavy and cheap goods, no trickery helps.

LIFE FROM COSMETIX: RULES TO REDUCE OR ZERO DELIVERY FOR HEAVY GOODS.

1) The more items in the basket with heavy goods with the label "economical delivery" (for more details - in the publication on),the more the fee for heavy goods tends to 0.

2) The closer the order value minus loyalty bonuses is to $ 150, the more the fee for heavy goods tends to 0.

3) The more light and expensive goods in the basket with heavy goods, the more the payment for heavy goods tends to 0. Those. the lower the total weight of the parcel and the higher the cost (remembering the threshold of 5 kg and $ 150), the more chances you have to get free delivery for a heavy vehicle.

4) The more heavy and cheap goods in the basket, the further from 0 the shipping cost tends. Try NOT to order several heavy and cheap items together.

5) Even the little things with "economical delivery" sometimes save the day. To do this, go to CHAPTER, choose sorting by weight - "Lightest / Lightest", and start looking for what you need. Surely, among the huge number of little things, something will be useful for you and the cost of delivery.

Finally, the last point. Even if you cannot reset the delivery, think about it, sometimes an additional $ 1-2 fee will be more expedient and save money on the purchase of unnecessary jars thrown into the parcel just to reduce the cost of delivery.

DELIVERY QUALITY

Regardless of the delivery option, all products from iHerb come in strong cardboard boxes... Fragile products are almost always very well packed and padded with packaging materials.
If, nevertheless, the product is damaged or spilled during the delivery process, iHerb will compensate for the loss in full or in part. Learn more about solving software problems.

TRACKING

Global Post parcels have only limited tracking until parcels arrive in the destination country. Order status in the destination country is not available. Final delivery is carried out by local postal service, in Russia it is the post of Russia. I met information that sometimes parcels are still tracked on the official website of our mail or through numerous tracking sites. On arrival, wait for a notification in your mailbox.

Upon arrival, you will receive a notification by sms and e-mail... If you have chosen home delivery, the Boxberry manager will additionally contact you to agree on the delivery date. The tracking number (track) will be sent to you by e-mail in the letter of dispatch, you can also see it in your account. A track for Boxberry is essentially an order number with the addition of a hyphen and a zero, i.e. has the following form - 007007007-0

Order tracking becomes available a few days after shipment. Therefore, do not worry if the information on the parcel is not updated for several days or even a week from the date of payment.

LIFE FROM COSMETIX. In order to quickly find out information on the status of parcels, you can download a tracking application to your phone or use one of the sites that provide a tracking service.

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses on English language, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more details by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and new package travels more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel came out of sorting center, customs, intermediate point and new statuses are not present within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order to appear new status, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

Boxberry is a forwarding service for online stores, various remote companies and individuals. The company was founded in 2010. Boxberry has evolved as structural subdivision group "Ural-Press". Initially, the Boxberry service was only concerned with forwarding shipments to various online stores. The company was famous for its democratic tariffs and geographical coverage, which immediately attracted users. Soon the next direction was launched: international delivery. For this, the first specialized office was opened in Berlin. Since 2013, courier delivery has appeared, spreading to 80 boxberry tracking cities. And since 2014, Boxberry began to send documents, letters and parcels from individuals. Today individual can send a parcel only from seven cities: Moscow, St. Petersburg, Ryazan, Voronezh, Tver, Tula and Kaluga.

Tracking boxberry parcel

Tracking ordering Boxberry ru and its delivery depend on the presence of a branch of the company in the city. Hundreds of online stores use the services of the service. Among them, such tycoons in their field as iHerb, Ozon and Top-Shop offer to track Boxbury. Thousands of orders are delivered daily to customers at the company's pick-up points. To receive and track an order, Boxberry.ru has opened a large number of branches in more than 100 cities of Russia. In addition, the company works with online stores and intermediary companies in all countries of the world, sending parcels by land and air.

Track package iHerb

It is very convenient to receive iHerb parcels through Boxberry at pick-up points and post offices, so the question arises how to track iHerb parcels? Just enter the tracking number you received from iHerb (similar to 902127616-0) on this page above, and you will find out where your package is and when the iHerb order sent via Boxberry can be received.

Boxberry order tracking by invoice number

With our service, it is possible to track Boxberry order by invoice number or online store order number.

Just enter your Boxberry waybill number in the search box above and click Track Parcel. Within 5-20 seconds, our service will track your parcel and show full information along it along with the history of movements.

Avito delivery tracking Boxberry

On Avito, you can now sell and buy goods with delivery via Boxberry and DPD throughout Russia. Avito provides delivery to all cities where Boxberry operates.

Both the seller and the buyer can track the delivery of Avito.

If you are a seller, then as soon as the buyer selects and pays for your item on Avito, you will receive a payment notification and an electronic invoice number (similar to 00000 1387 6804). You will need this number when sending goods to the recipient's city. Using this invoice number or track number, you can track the shipped goods.

If you are a buyer, you will also receive a tracking number of the parcel as soon as the seller hands over the purchased item to Boxberry. As soon as the package is delivered to your city, you will receive a delivery notification. Using the invoice number, you, as well as the seller, can track Avito's delivery.

Boxberry order tracking by iHerb order number

As soon as the information about the iHerb order enters the Boxberry system, its tracking becomes available. With our service, you do not need to look for anything yourself, we will track any parcel and show you full information about it.

Boxberry delivery times

Boxberry delivery times are quite predictable because the company works well and tries to do everything on time.

Track your parcel through our universal mail tracker, which, using the delivery time of past Boxberry parcels, will predict the approximate delivery dates for your parcel.

If you have any questions about the tracking of Boxberry, then seek advice on one of the phones hotline on the official website of the company. All information on how to contact, as well as more detailed information about the service can be found at

The Parcels application allows you to track your Boxberry parcel, as well as any parcels from China, Hong Kong, Singapore, AliExpress, Joom, GearBest, BangGood, Taobao, eBay, JD.com and other popular online stores.

How do I ship via Boxberry?

The list of offices through which a parcel can be sent can be viewed.If your locality does not have an office for sending, but you are ready to send the goods through a Boxberry branch in another locality, then in the details for delivery, you must indicate the actual city of departure (you can completely copy the address of the selected branches).

If the buyer has chosen to deliver the goods using Boxberry (pick-up from the department, or delivery by courier), he can pay for it both with the purchase of the goods (on the website), and after (at mobile application).

Note, Last name, first name and patronymic in the section Details for delivery are used to generate an electronic waybill. It is important to indicate this data correctly, as in the passport, which serves to identify the person when sending the parcel.

The seller only needs to send the goods, following the instructions:

1. Find the shipment number of the order

It is assigned immediately after the buyer has paid for the Boxberry delivery. To find the shipment number, go to the "My sales" section, find the order you need there and go to its page.

Also, after paying for the delivery on Yulia, a list of Boxberry branches will become available to you, where you can view all dispatch points and choose the most convenient one. Please note that the list is formed in the locality that you indicated in the details for delivery. It is impossible to change the settlement after the buyer has paid for the goods.

2. Pack and take the goods to the Boxberry branch

It is necessary to hand over the goods for delivery within 3 (three) days after payment for delivery.

Boxberry accepts parcels weighing up to 15 kg for shipment. The dimensions of your product should be no more than 50cm * 80cm * 120cm and not exceed 250 cm in total.

Packaged parcels are accepted for shipment. The strength of the packaging should be calculated for transportation by several modes of transport during the delivery process. It is not allowed to tie two boxes into one with tape, tape or rope. The voids in the packaging must be filled. Fragile items must be packed in bubble wrap. Also, the package must have a fragility mark and / or other manipulation signs indicating the way of handling the shipment (if necessary).

All requirements for Boxberry packaging can be found.

To pack the goods better and more reliably, you can contact a Boxberry employee for help and additional branded packaging for the parcel. Boxberry provides the following types of packaging:

A4 envelope for documents (30x1x21cm)
Box XS (15x15x17cm)
Box S (22x20x22cm)
Box M (20x20x37cm)
Box L (30x30x40cm)
XL box (40x40x60cm)
XS bag with valve (24x1x17cm)
Flap bag S (24x1x32cm)
Bag with valve M (30x1x40с)
Flap bag L (40x1x50cm)
Branded tape
Bubble tape

3. Show the number of the shipment to the employee of the delivery service.

The actual number of the shipment must match the number that was assigned in the Yula application. Otherwise, the deal will be canceled.

After the parcel has been sent, its movement can be tracked on Yulia. When it arrives at its destination, the buyer will be notified.

Within 5 (five) days, the buyer must pick up the goods from the pickup point and sign the acceptance documents. If delivery is carried out by courier, the buyer agrees with the courier about a convenient time of receipt and signs the relevant documents.

Yula receives confirmation from Boxberry that the goods have been issued, and then pays money to the seller, withholding a 5% commission for the successful completion of the transaction. Usually, the money from the sale is received within a few minutes, but sometimes banks process payments up to 3 (three) days.

If the buyer refuses the goods, Boxberry will return to the department from which the goods were sent, after which the seller can pick it up. Seller does not pay for return shipping costs.

Delivery time of orders from iHerb to Russia by the service Boxberry is 1-3 weeks depending on the destination. Comes to Moscow in a week. A tracker for tracking the parcel is provided (you will find out how to track it ↓). It is possible to receive orders in points of issue, of which there are already many in Russia - there are in all large cities, many not very large and even some small ones, as well as in PickPoint parcel terminals, of which there are even more. And there is also home delivery by courier.

Restrictions:

The amount of the order is not higher 150 dollars.
Parcel weight no more 5 Kg.
The shelf life of the order at the Boxberry pick-up points is 14 days, in PickPoint terminals - 7 days.

Boxberry delivery is calculated according to the following scheme: the higher the order amount and, at the same time, the lower its weight and volume, the less you will have to pay for its delivery. That is, in general, it is more profitable to recruit something that is lighter, smaller and more expensive. At the same time, iHerb has goods with the "economy delivery" option - the presence of such goods in the order helps to reduce its cost.

Moreover, if your purchase in iHerb for the amount of over 60 dollars, then preferential delivery rates come into effect, and then it will be free, and the courier service is either inexpensive or also free.

Also keep in mind that the cost is calculated significantly lower for delivery to large cities and their suburbs than to more remote settlements. Moreover, the cost may be different for seemingly equidistant from some major city settlements... So sometimes it makes sense to check different Boxberry distribution offices, if it's convenient for you.

All iHerb shipments transported by Boxberry are insured. Therefore, if suddenly the package is lost or something in it is damaged on the way, you will receive full refund.

This means that after you have collected all the desired goods in the basket, at the bottom of it in the "Find out the cost of delivery" block, enter your zip code, click the "Calculate" button, and then select one of two options:

Boxberry - Pick-up points and checkpoints
Boxberry - Courier delivery

It should be added that Boxberry does not have its own courier service, and uses others, including “ EMS Mail Russia ".

In the mobile application, this is also in the shopping cart - in the "Order Summary":

After choosing the delivery method, press the button "To checkout" (in the mobile application "Checkout").

If you want to pick up your order yourself, then now you will need to select the city first, and then the most convenient point for you (marked in pink on the map) or a checkpoint (marked in gray).

In the mobile app:

IHerb Boxberry Order Tracking

After sending your order from Ayherb by Boxberry service, you will immediately be provided with a tracking number for tracking the parcel. But directly start tracking her, that is, to see where she is at this moment is, you can only 2-3 days after that.

You can see where your parcel is going by clicking on the button "Track my parcel" in a letter informing you that your order has been shipped. You can also do this on your account on the iHerb website in the section "Orders" by clicking on the appropriate button next to the order of interest.

After that, a page will open with the current status of the package and the history of its movement. When you click on the button "View departure history" the full path of the order will be displayed, and when you click on its number next to the Boxberry icon, you will go to their site with similar information.