Transport company kit reviews of regular customers. Cargo Tracking TC Kashalot (TC KIT) Kit Cargo Tracking

Transport company "Kit" provides freight forwarding services within Russia and the countries of the Eurasian Economic Union. The personal account of TC Kit is designed in order to relieve its customers of the need to constantly contact the manager on all issues related to the transportation of goods.

Personal account features

Thanks to the functionality available online through the personal account of TC Kit, the user can use the following features:

• Timely track the shipping, check the delivery status update.
• At any time, display details for each completed order (delivery status, receipt / non-receipt of payment, information on all participants in transportation, delivery price and parameters of each cargo).
• Using the built-in template, create orders for further collection and transportation.
• Check the current balance of the profile.
• Regulate the frequency of notifications sent to the linked mobile number and email.
• View the history of previously received notifications.
• Receive photos of the shipped and delivered cargo.
• Load orders in large quantities.
• Adjust the list of orders displayed in the profile using filters - by status, the period of interest.
• Review, print, and in the future periodically independently form reconciliation statements.
• For each completed order, print order detailing forms, marking labels, invoice for payment, acts of completed work.

The functionality of the online profile allows you to instantly receive information about delivery details and carry out accompanying operations yourself, without visiting the client center. All the benefits of a personal account are available for both individuals and legal entities.

Registration and login to your personal account

Access to the personal account of TC Kit can be obtained by all existing clients who have entered into an agreement with the company. In order to register, you need to fill out the form, be sure to indicate in it the number of your forwarding receipt, as well as the mobile phone number or e-mail specified in the contract. On the specified contacts, the user receives data to enter his personal account - login and temporary password.

During the first login, you need to change the received password to a new one, since the original one is valid only once. After the client enters a new combination, the password is automatically saved.

List of services provided:

Daily delivery of cargo to every city of the Eurasian Union (Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan) by car;
- acceptance of cargo for transportation without the participation of the consignee;
- door-to-door delivery of cargo;
- receiving applications for the carriage of goods via the Internet;
- conclusion of contracts for transport and forwarding services of enterprises;
- free storage of arrived cargo for 3 days;

Organization of insurance and customs clearance cargo.

The shipper is obliged to provide reliable information on the quantity and nature of the cargo, provide all the documents necessary for the carriage of the cargo. In case of failure to provide the specified consignment note, the parties agreed that the cargo shall be considered with the declared value of one hundred rubles.

For timely collection of cargo in Moscow and St. Petersburg, the application must be submitted no later than 17:00 of the current day. In this case, the application will be processed on the next business day.

Not accepted for shipment:
- firearms, signal, pneumatic, gas weapons, ammunition, edged weapons (including throwing weapons), electroshock devices and spark gaps, as well as the main parts of firearms;
- narcotic drugs, psychotropic, potent, radioactive, explosive, as well as poisonous, caustic, flammable and other dangerous substances;
- animals and plants;
- banknotes Russian Federation, foreign currency, securities: shares, bills, etc .;
- goods that require certain storage and transportation temperature regime;
- perishable foodstuffs;
- items and substances that, by their nature or packaging, can pose a danger to the company's employees, contaminate or spoil (damage) other cargo and transport of the company;
- goods without packaging, excluding access to the attachment, with the exception of indivisible
- other goods, the carriage of which is prohibited by the current legislation and / or the Rules for the provision of freight forwarding services.

Cargo packing.
Cargo for transportation is accepted in packaging that ensures the safety of the cargo during transportation. Each place must be marked with the exact name of the sender and recipient, their addresses and telephone numbers.

Requirements for cargo transferred for carriage:
1. The goods must be handed over for carriage in proper transport packaging. In the event that the packaging does not meet the requirements established by the Rules for the provision of freight forwarding services, the Freight Forwarder notifies the Client or the shipper of the need to bring the packaging in line with these requirements, as well as additional costs arising in connection with this. The client or the consignor has the right, within 3 hours from the moment of sending such a notification, to inform the Forwarder in writing about the readiness on his own and at his own expense to bring the packaging in accordance with the requirements established in the Rules. If the Client does not inform the Forwarder of his readiness to independently bring the packaging in line with the requirements, the Parties proceed from the fact that the Client has instructed the Forwarder on his own, at the expense and in the interests of the Client, to carry out the actions necessary for this.
2. The cargo handed over to the warehouse by the Consignor must be packed in such a way that it cannot be moved inside the package. If there are voids inside the package, the company cannot guarantee that it will not be damaged. appearance cargo.
3. If there are special requirements for the transported cargo, the Consignor is obliged to indicate these requirements on the packaging of the cargo (make a marking), as well as separately notify of these requirements Transport company when registering cargo for transportation.

4. Upon delivery of the cargo to the terminal, it is necessary to prepare the cargo for transfer to the company's employees, namely, to receive a label for the cargo and move the cargo to the ramp.The cargo is received from the loading ramp, and not from the parking area.

Marking requirements:
- is produced on a well-distinguishable, separate sheet of paper and glued to each piece of cargo. (Inscriptions are not markers).
- cargo of the same type with a total of up to 20 pieces is marked 100%.
- cargo of the same type with a total number of more than 20 pieces is marked at least 20% of the total number of pieces.
- the following data must be indicated: Consignor of cargo, Consignee of cargo, City of destination, total amount places.

Sending / receiving cargo:
- for legal entities - a power of attorney of the established form for sending / receiving cargo from the Forwarder. In the case of sending / receiving cargo directly by the head of the organization with a SEAL, his authority is confirmed by one of the following documents
- a copy of the decision or protocol of the founder (participant) of the organization on the appointment of the head, certified by the seal and signature of the head of the organization;
- a copy of the order (extract from the order) on the appointment of the head to the position, certified by the seal and signature of the head of the organization;
- the original or a copy of an extract from the Unified State Register of Legal Entities issued by tax authority no later than 30 days before its presentation, certified by the seal and signature of the head of the organization.
Also, the manager provides an identity document.
* The presence of the seal of the organization at the person sending / receiving the goods is not a confirmation of his authority to send / receive the goods .;
- for individuals- THE PASSPORT.

Payment for services:
Payment for the services of the Freight Forwarder must be made no later than three banking days from the date of the invoice to the delivery of the goods to the Consignee, unless a different settlement procedure is provided for by the Agreement between the Parties.

Payment for untimely receipt of cargo is charged if the cargo is stored in the Forwarder's warehouse for more than 3 (three) business days from the date of notification of the Consignee. The price is for one cubic meter per day.

The Freight Forwarder sends the Consignee a notification of the arrival of the goods in any way convenient for the Forwarder: by e-mail, by telephone or by SMS notification (short text message). Notification by any of the indicated means is considered appropriate and sufficient.

The minimum cost of storing cargo, regardless of its weight, sent under one forwarding receipt of the sender is 50 rubles. In the cities of Moscow, Novosibirsk, Tomsk and Yekaterinburg - 100 rubles.

Dispute resolution procedure:

1. All claims must be submitted to writing within 6 months from the date when the right to file a claim arises. The impossibility of restoring the cargo, the fact of damage, the amount of damage caused is proved by the Client.

2. A claim for loss, shortage or damage (spoilage) of the cargo must be accompanied by documents justifying the right to present it, as well as documents confirming the cost of refurbishment or the cost of acquisition costs if it is impossible to restore or lose the cargo.

3. The Commercial Act on the revealed shortage, damage (spoilage) of the cargo must be drawn up immediately at the time the cargo is handed over by the Freight Forwarder to the Consignee. The act drawn up by the Client without the participation of the Freight Forwarder cannot be accepted for consideration. If at the time of delivery of the cargo to the Consignee the Act was not drawn up, it is considered that the cargo was received completely and undamaged.

Claims for shortage, damage (spoilage) of the goods discovered after the delivery of the goods are not subject to satisfaction, except for cases when the Client, when accepting the goods with the necessary attention and discretion, did not have the opportunity to find defects. The client is obliged to prove these circumstances.

4. Compensation for claims made on the basis of the fact that it is impossible to restore (sell, use) the damaged / spoiled cargo is made after the transfer of the specified cargo by the Client to the Forwarder. From the moment the Client is reimbursed for such damage, the ownership of the goods passes to the Forwarder.

5. All disputes that may arise under the TEU agreement or in connection with it are subject to resolution with mandatory compliance preliminary claim order.

In case of failure to reach an agreement between the parties in a complaint procedure, the dispute is considered in court at the location of the Forwarder (for Clients - legal entities and individual entrepreneurs in Arbitration court Sverdlovsk region(620075, Yekaterinburg, Shartashskaya street, house 4), for Clients - individuals in the Leninsky district court of the city of Yekaterinburg, Sverdlovsk region (620142, Yekaterinburg, Shchorsa street, house 68).

To track your parcel, you need to take a few simple steps.
1. Go to the home page
2. Enter the track code in the field with the heading "Track mailing"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result is displayed.
5. Study the result, and especially carefully the last status.
6. The projected delivery period, displayed in the track code information.

Try it, it's not difficult;)

If you do not understand the movement between postal companies, click on the link with the text "Group by company", which is located under the tracking statuses.

If you have any difficulties with statuses on English language, click on the link with the text "Translate into Russian", which is located under the tracking statuses.

Carefully read the section "Information about the track code", there you will find approximate delivery times and other useful information.

If, during tracking, a block is displayed in a red frame with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. Nothing, and nowhere. No way at all =)
In this case, you need to wait for a notification from your post office.

To calculate the delivery time in Russia (for example, after export, from Moscow to your city), use the "Delivery Control Time Calculator"

If the seller promised that the package will arrive in two weeks, and the package travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7-14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims to have sent the parcel, and the status of the parcel "the item pre-advised" / "Received email notification" does not change for several days, this is normal, you can read more by clicking on the link:.

If the status of a postal item does not change for 7 - 20 days, do not worry, this is normal for international postal items.

If your previous orders arrived in 2-3 weeks, and new package travels more than a month, this is normal, because parcels go by different routes, in different ways, they can wait for sending by plane for 1 day, or maybe a week.

If the parcel came out of sorting center, customs, intermediate point and new statuses are not present within 7 - 20 days, do not worry, the parcel is not a courier who carries the parcel from one city to your home. In order to appear new status, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the decoding of the main statuses of international mail:

If, 5 days before the end of the protection period, the parcel is not delivered to your post office, you have the right to open a dispute.

If, based on the above, you do not understand anything, read this instruction again, and again, until you are completely enlightened;)

TC "Kit" has been on the market of logistics services for eleven years and has received well-deserved trust among individuals and legal entities. The advantage of this company is fast delivery to all cities of Russia, Kazakhstan, Belarus, Armenia and Kyrgyzstan.

Cargo transportation by the company "Kit" is carried out by air transport, automobiles and by rail. The vehicle fleet "Kita" includes only modern, equipped vehicles, eurotrucks and loading and unloading equipment. The warehouses of this company are dry, equipped and guarded.

Why is it important to track the package TC "Kit"

Despite the trust in the company, it is important to track the package of the TC "Kit" along the entire route. This is necessary, first of all, in order to be sure of the safety of your package of the TC "Kit". Many online scammers cash in on inattentive shoppers and do not ship.

Also, by tracking the "Kit" postal cargo, you will always be guided by the timing of its arrival, you will be aware of the reasons for its delay and will be able to respond in time if the cargo is "stuck" or lost its route.

Tracking the package TC "Kit" by track number

You can track your parcel on official page website "Kit", simply by going to the section "track the parcel". There you need to go through the registration procedure by filling in the field with your by e-mail and come up with a password. Next, enter the track number (or identifier number) of your cargo in the special field.

What is the tracking number of the package "Kit"

Track number is an individual code that is assigned to absolutely all registered, that is, officially registered postal items.

It consists of 13 characters: numbers from 0 to 9 and letters of the Latin alphabet. You can find the track number on the check or in personal account the store where the order was made. It is assigned to the item in the shipping warehouse.

Here is an example track number: CX123456781CN

Track the package TC "Kit" through the website

The parcel tracking website is specially designed to quickly and easily find all types of parcels from all. On this resource, it will not be difficult to track the package from TC "Kit" by the track number - just go to the main page of the site and enter your number in the window in the middle. Next, you will receive up-to-date information about the location of your Whale shipment.

What are the advantages of a site site? Since the site specializes exclusively in the search for parcels, its server is not overloaded with unnecessary requests and therefore the search is many times faster than when tracking on the official website of the "Kit" company. Tracking can be done around the clock and seven days a week - information is transmitted from satellites without interruption.

We recommend that you go through authorization on the site site for greater convenience and access to advanced features. So, you can simultaneously track up to thirty cargoes without the need to enter their track numbers every time you go to the site - the system will remember them and will automatically fill in the field.

In addition, you will be able to receive notifications to your email address for tracking the "Kit" cargo - every time the status of the parcel changes, you will receive an alert. This will help to quickly respond to the situation and eliminate the need to manually update the site.

You also have the option to download mobile app and install the browser extension on your PC.

Do not forget to keep track of your mail, because this will help save not only your nerves, but also your money!