Sportmaster or decathlon reviews. Comparison of Sportmaster and Decathlon: pros and cons, which is better, cheaper. Decathlon: product reviews from buyers

A very large selection. Sellers who can explain what and how works are always pleasing. I would like to see them in this institution.

Order DECATHLON RUS2191244 dated 04/03/2018 (accepted for transportation) in Krasnodar. Finally, two weeks later, we managed to find out that my order "arrived at the store on April 9, but was incorrectly accepted and already partially sold out." Well, sharaga, I can't find more words.

I ordered 5 pairs of sneakers in the online store 999-1299 rubles. As a result, 1 pair was punched instead of 999 rubles. for 1499 p. As I was told: I am the only one to blame, because I have to remember the prices of all 5 pairs of sneakers.

A large store of various sports equipment. If we need clothes and equipment we come here. Gym shoes and sports uniform for a child? Please, it was 500 rubles: gym shoes 110 + T-shirt 190 and shorts about 200 rubles) Yoga mat 190, the cheapest in town! You can check the scooter here, as well as the bike. A lot of everything you need, and sometimes not very necessary, but if you really want, you can buy it, as the price allows. For pool, nature and outdoor activities, everything can be found here ...

On May 20, in Decathlon Altufyevo, a purchase was paid with my card, by mistake of the cashier or something else, but the money was withdrawn from my card. And according to the store manager, the transaction did not go through, I was notified that the money would be received within 3 days, but after this period the money was not received. When I called the manager, it turned out that I still had to prove that the money had been withdrawn from me, for this I have to go to the bank and take a statement. Why should I do this by paying for the goods without receiving it and also proving something?

Today I am writing about the Decathlon store at 17 Signalny Prospekt (metro Vladykino). I would call it a store of QUALITY and, at the same time, BUDGET clothes. I have not seen there famous brands sporting goods that artificially inflate prices. I really liked the fitness clothing department, and the choice is not deprived there and men's department, which is very rare in our time. Also, literate and full descriptions goods, that is, buying this or that thing, you not only know from what material ...

2017-03-25

Our order in the online store has not been delivered! In the information desk Decathlon Ksenia by phone 8-800. says "I don't know anything, I have no information" - rather rudely, "order not found" on the Ponyexpress website. Yesterday they also called the Decathlon help desk - they promised to call back in 2 hours - they didn't call! And the order is from February 19 - today is 27! there should have been a delivery! At work I took it at my own expense - I'm waiting for an order - the child has a birthday, but there is no present! I am disappointed and do not recommend anyone to use the online store ...

They are located in all districts of the city of Moscow and are quite large. Often they do not stand alone, but are in shopping centers large type MEGA Teply Stan. There is a great variety in the store itself and, of course, in its online version, while the assortment differs slightly between them. In any case, these are sports equipment, sports clothing and footwear, skis, bicycles and much more. Usually the room is light and in size, if the consultants will help you choose the thing. Share price ...

It was the letter about the recall of their products that was sent. "We discovered small defect in the area of the steering wheel, which can subsequently lead to cracking and breakage in conditions of intensive use. To nullify possible risks, we decided to withdraw the TOWN 7 EF and TOWN 9 EF scooter models from sale. "When contacting the store, they said that they sent a letter" by mistake ", but for some reason did not send a letter with a refutation or apology. Black PR, unfair marketing. Disrespecting our clients They think we are stupid.

Place an order (it is impossible to choose a delivery store). It is impossible to call and place an order through the call center. The availability of the product in the nearest store does not match the information on the Internet.

ORDER FROM: 11/13/2016 NUMBER: RUS1565265 waiting for 10 days. I call constantly myself to inquire about the status of the order. A week already in your personal account there is a record "Your order is ready. It will be delivered to as soon as possible". And things are still there. Absolutely disregard for their clients. She is simply outraged.

There are consultants in the room and they can even be found and involved in the performance of duties (consulting), but there is little sense. I bought myself Salomon boots today. Boots are not the cheapest - 5999 p. with discount. Needed size 37. The site says the presence of shoes in size 37 in stock. This size is not available in the storeroom. And there is no warehouse, according to the consultants. Whom to believe? By the way, there are no more buyers there at 6 pm than there are sellers. And you could still look for at least a warehouse). Basically...

Was there 2 times with an interval of a month. The assortment is small, although it can be lost against the background of the huge area of the store. I wanted to buy rollers, but I was scared off by the Decathlon inscriptions on the products.

2016-02-23

Decathlon is a regular budget store, I bought something for children a couple of times. Today I received my first order from their online store, I urgently needed bathing accessories for the pool. As a result, having paid almost 3,000 rubles and opened the parcel at home, and not with a courier, one towel was missing. The store blamed me for everything. Although, during my many years of shopping on the Internet, this happened for the first time. It turns out that this store cannot be trusted from the word at all! Be careful, don't let go of the courier ...

I made an order in the online store. They brought an incomplete set (one of the two positions of the suit is missing). Returns are only possible to their warehouse by mail or courier service(i.e. paid!). As a result, for a flaw in the store, the client should not only feel uncomfortable and urgently resolve the issue in a different way (as in my case, I ordered a gift), but also pay to return their funds or still receive the goods. Complete nonsense! Dear trading network should be ashamed. I don't use the online store anymore.

There is something in the assortment that can be worn both conveniently and not shameful.

The case when the store is too big. There is everything, navigation is in principle convenient, but it is necessary to skip obviously those departments that are not needed, otherwise you risk not reaching the cash register with the right purchase.

2014-09-24

Besides Decathlon, stores are opening under the name Koodza. The production of the company is located in 16 countries of the world. The company's first store in Russia opened in 2006 in Moscow, still decent stores. We met this brand in 2000 in the Netherlands. The last major purchase took place in 2009. We bought "everything for outdoor activities" from a tent to utensils for a picnic. They also purchased boots, trousers and a shirt for trekking. Very knowledgeable staff. Sportswear was purchased in Decathlon ...

If you want to make purchases with cashback from mobile devices (smartphone, tablet) in the future, it will be very useful to put mobile app from a reliable cashback site. Today one of best apps offers the service Cash4brands.ru. It has more than 1000 stores where you can activate a refund, and withdraw money from just 1 ruble. This is the best cashback app on Google Play according to people's reviews. Available on both platforms:
Android iOS

I greet you. If you have visited this page, then you are probably fond of sports. Yes, I am too. So, Decathlon is one of largest stores Europe, which has a huge range of sporting goods. He works in 38 countries, including Russia and Ukraine.
The online store is not as popular as Sportmaster, but still, many buyers prefer Decathlon. The official website of the online store is located at this address - https://www.decathlon.ru. The purpose of this review is to tell you about the ways to save money in this store, as well as about its features.

Assortment and features of the store

About 20 thousand products are presented in Decathlon. In principle, the assortment is not particularly different from what is in Sportmaster. That is, a kind of sports hypermarket where you can find absolutely everything.
In addition, the menu has 2 special sections (I immediately give links):

Decathlon: product reviews from buyers

After reading the reviews, I came to an interesting conclusion: everyone likes the products themselves from Decathlon, but at the same time there are a lot of negative reviews related to the work of the site / delivery.

From the feedback from people, the following conclusions can be drawn:

Everything is in order with the quality of goods, everyone is happy
The prices are great, in most cases they are less than in other sports stores
Not so rich functionality of the product catalog. For example, here you can filter only by gender, discount size, price and sport. In addition to this, Sportmaster has a couple of useful filters that simplify the search.
In some cases, it takes a long time to send an order
Generally less comfortable Personal Area and site functionality
Good customer support

The first time I visited the store, I was surprised at the fairly low prices, but I will tell you that you can buy even a little more profitable, getting cashback in Decathlon for each paid order. It is very easy to do this:

Instructions on how to get cashback at Decathlon

Nevertheless, even a saving of 1-2% is very useful, since later you will go to Letishops and find this money in your account, and you can withdraw it and use it for your personal needs.

But there is important rule- you must go to the store and complete the order. It is advisable not to surf the Internet at this moment, but if you closed the website of the online store, turned off the browser or computer, then to get the cashback, you will need to re-enter the page and go to the store through the button. This is important if you want to get your money back.

Decathlon: promo codes, promotions and discounts

In Decathlon, you can also track promotions and discounts using two services:

Decathlon Customer Card

In the store, you can also issue your own customer card, on which bonuses will be recorded during purchases. To create, go here and follow the instructions. Features of this card:

The card is personal, only you can use it (I don't know if this is an advantage or not)
You can make a unique design for the card
For every 50 rubles spent in the store, 1 bonus is credited to the card. It turns out that for 1000 rubles there are 20 bonuses. This is where it turns out that bonus system loses to the Sportmaster system, where 50-100 bonuses are awarded for every 1000 rubles.
200 bonuses can be exchanged for 1 coupon for a discount of 200 rubles

In general, with a Decathlon card, your savings will amount to 200 rubles for every 10 thousand funds spent. You can save about the same amount by buying through cashback. Total savings of 300-500 rubles for every 10 thousand.
In principle, given the already low prices, it turns out well. So now you know what the Decathlon card does.

Decathlon or Sportmaster: which is better?

I will try, of course, to compare these stores, but this will be just my opinion based on people's feedback and the overall impression of both stores. Let's compare according to the main criteria

Criterion	Spotmaster	Decathlon

Pros in work

1) an excellent and well-thought-out system for integrating employees at the entry level
2) a bunch of goodies for employees who have been late for a long time, starting with voluntary medical insurance and compensation for purchases of goods, ending with material assistance for the birth of a child or finding a loved one
3) a young team, mostly positive guys
4) participation in paid corporate events and corporate sports days
5) encouragement to go in for sports
6) you can develop your sport and yourself, for example, some guys become coaches and build up a client base for themselves through decathlon
7) loyalty to errors at the checkout, do not hang up losses on staff for theft in the store
8) always on time white sn
9) the ability to adjust your schedule
10) experience and helpful information

Negative sides

When I read reviews when applying for a job, I did not believe that Decathlon is a European company with a Russian mentality. My personal experience confirmed it.
1) the Russian approach of management to employees in terms of pushing their duties to the lower ones, of course, without payment (it doesn't matter what: the schedule, documentation, office supplies, resolving issues with third-party organizations, etc.)
2) an absolutely non-transparent system of wage increases, with rare exceptions, salaries are raised mainly to those who are close to the management. For the year they did not raise the salary even once, although when they find employment they say that the salary is revised once every half a year.
3) often the management team is incompetent for their position. The position of director or deputy is given, as it were, in advance on the basis of previous merits, but according to the reviews of colleagues from my store, and the guys who work in other stores, many of their managers do not take out the duties that were entrusted to them, this implies paragraph 1
4) people are not appreciated and they treat a person like a draft horse, they try to hang more and more responsibility for the same money, as a result, in a year, with a serious and responsible attitude, you become a neurotic with a shattered psyche.
5) the Decathlon system is built in such a way that they try to brainwash young and immature minds that "we are the Team" should help each other, but in fact this is a veiled approach, that in the end, some work out for three, while others go to kick the air
6) the human factor: pathos and arrogance from people who work longer or those who are "close" to the management, and sometimes from the management itself
7) a lot of diverse duties that you must manage to perform in conditions of hyper-multitasking and limited time (in a large store there are 3 people, of which 2 are at the checkout, because there are queues at the checkout, and you manage to consult a queue of 6-7 customers alone , at the same time, process the online reservation, answer a couple of phone calls in parallel, and still keep the positive when the buyers angry because of the wait begin to take their anger out on you)
8) your development in 80% depends on whether the management likes you or not, and not on your personal qualities, experience and aspirations.
9) work for those who have no experience in a decent well-paid job, or no work experience at all, because you are both a reader, a reaper, and a gamer (a loader dismantling a supply, a cashier, a consultant, a manager analyzing economic indicators, the duty manager in charge of order in the store and safety, a facer (bringing order), a person in charge of promoting decathlon through cooperation with different clubs and sections, and much and much more) for an average lousy attitude and a meager salary.
10) unpaid processing. classic. (you were 1.5 hours late because an hour before the end work shift were you told to make a new TJ !? well done, take a bagel from the stove, but we won't pay you money, this is your initiative)
11) since sales turnover is very high, Decathlon is no exception. Decathlon has a VERY BIG CURRENT. today on your shift full composition, and tomorrow the three of you, or even the two of you, work for the entire store. The management does not have time to react and recruit newcomers in time

An online store called Decathlon is not as popular as the stores of the Sportmaster retail chain, famous throughout Russia, but it also has a huge number of customers who purchase various sports goods here. Which is better: Sportmaster stores or trading floor Find out about Decathlon online in this article.

Pros and cons of buying goods in Sportmaster

Sportmaster is the most famous brand in Russia, in whose stores various goods for sports are sold. The stores of this trading network are open in almost all Russian large settlements... The assortment is represented by sportswear and footwear, equipment and inventory, accessories and others.

Sportmaster has a loyalty program, as well as regular sales that are very profitable for customers.

Sportmaster outlets sell products according to the principle of a mass market, that is, it is easy to find something quite standard and usual here, in contrast to specialized goods that are not required by all customers.

Sportmaster presents not only clothes, shoes and training suits. Sold here:

a variety of sports simulators;
equipment for tourists (tents, backpacks, rugs, etc.);
skateboards, scooters, snowboards;
dumbbells, hoops, kettlebells and everything that is intended for training at home.

A clear disadvantage lies in the distribution of goods among Sportmaster stores - sometimes in one of them you can find a huge number of down jackets, but an negligible number of presented shoe models, and in the other point of sale the situation will be reversed.

Absolutely the entire range of Sportmaster is presented in the eponymous online store sportmaster.ru.

Sportmaster does not sell items from the "luxury" category - you can find here only "mass-market" or mid-level products.

Many customers prefer to buy sports goods not in Sportmaster precisely because of the pricing policy in force here. The company sells goods of certain brands at a fairly budgetary cost, but most of the products are not cheap. Buyers who have received a club card can make really profitable purchases here. The chain also includes discount stores that sell items from old collections at good discounts. Those who use bonuses should know that they expire on a certain date every year.

If you read the numerous reviews about Sportmaster left on the network, you can see that people often complain about the low level of service associated with the insufficient number of consultants, as well as inconvenient fitting rooms. At the same time, buyers are quite satisfied with the variety of products and the regular appearance of new collections.

Pros and cons of Decathlon

The assortment of the Decathlon online store includes about twenty thousand items, while it is not particularly different from what is presented in Sportmaster.

The main menu on the Decathlon website www.decathlon.com has two sections of particular interest to customers:

"Liquidation" - displays sporting goods that are currently being sold in Decathlon at a discount of 20-80% and which can significantly save on shopping;
"Best price" - in this section the buyer will be able to find things for which, in the opinion of the company, the most optimal cost has been set.

If, after studying the reviews, we can conclude that the goods sold in Decathlon are completely satisfactory to buyers, then many speak in a negative way about the work of the online store's website and the speed of delivery.

So, the main pros and cons that customers of the Decathlon online store mention in their reviews:

the quality of the goods sold remains at a very high level;
the pricing policy satisfies almost everyone, the cost of products is much lower than that of competitors, for example, in the same Sportmaster;
the functionality of the catalog on the site is poor. The filter is set only by the gender of the buyer, the discount, the cost of the item and the type of sports activity. On the Sportmaster website, the search for the desired position is more convenient and simple;
Sometimes it takes a very long time for Decathlon employees to send a package;
The personal account and functionality of the decathlon.ru website is not very convenient;
Decathlon's customer support center works great.

The store also offers a bonus card that operates on the principle of accumulation:

the card is personal, that is, only the owner can use it;
for the fifty rubles spent, one point goes to it, and in this regard, such a program loses to the Sportmaster club, where for a thousand rubles you can get fifty or one hundred bonuses;
two hundred accumulated points are exchanged for a coupon giving the client a discount of two hundred rubles.

Important! So, the Decathlon card allows you to save two hundred rubles for every ten thousand spent on sporting goods. If we take into account their already low cost, it turns out to be profitable.

Where is it better to buy

A full-fledged comparison and finding out where is better, cheaper and more profitable: in Decathlon or in Sportmaster, is not possible, since the decision about exactly where to shop is made only by a specific buyer. However, it is still permissible to compare some aspects:

based on the reviews, there are more satisfied customers in Sportmaster;
prices in Decathlon are much lower and shopping is cheaper;
there is a bonus system both there and there, but in Sportmaster it is more profitable;
the site sportmaster.ru is more convenient than decathlon.ru;
Sportmaster is more popular - more than eight million people visit it every year (Decathlon - two and a half);
the exchange and return of goods in Sportmaster is given two months, and in Decathlon - one;
the assortment in Sportmaster is more extensive, although in terms of variety they are approximately the same;
the quality of the goods is at the same high level.

Based on this small comparison, the user can independently make a conclusion about whether he will choose Sportmaster or Decathlon in order to purchase sports goods.