Why does the parcel take so long with aliexpress. Why does it take a long time to get a package from Aliexpress? The package started being tracked, but not sent

Hello dear friends and readers of my blog! Today I will touch on a super mega important topic for those who like to shop in China.

I will share with you information about how much there is a parcel from China to Russia. Agree that this question is quite important, because we all want to get our parcels as quickly as possible. I will also tell you a little secret when you should not order from the Chinese, so as not to wait a very, very long time.

What is the cause of all troubles

Hardworking Chinese people work at the post office of China day and night and still do not have time to process all the flow of applications. After all, in China we buy not only you and me, but if you take into account all the other transport load that falls on the post office ... Suffice it to recall how our valiant Russian post works "with lightning speed" and then all questions will disappear by themselves.

The average delivery time for parcels to Russia is neither more nor less 20 calendar days ... (On the example of a store Aliexpress) I repeat - this is on average. There are more, but less is very rare. My order reached me in 14 days, but the longest crawled in 40 days. When ordering goods, be sure to pay attention to the line "time of dispatch". This is the time during which the seller is guaranteed to take your precious purchase to the post office, and there they will already begin to process it.

Main steps

Collection and dispatch of the order by the seller - usually it takes from 3 to 7 days. Some craftsmen can send more than two weeks.

Acceptance of the delivery service for the shipment with the order - the parcel goes to the post office and a track number is assigned to it (what it is and why you need to read it).

Export - the time your package left the Chinese customs. The most important and dangerous moment because here the parcel may be delayed for up to 30 - 60 days. After export, the order will advance to you much faster.

Import and customs clearance- your product is already on the territory of Russia. Usually the Russian customs service will place an order within 3 working days.

Delivery by Russian Post to the recipient - here it is very difficult to calculate the time, complicated logistics affects. Maximum 2 weeks.

Receiving the order - as soon as the order gets to the place of receipt, you are required to bring a notification, although you can do without notification. The package with your purchases is stored in the mail for 30 days, then it can be sent back. Don't miss it!

Now I am sharing with you a little secret about the time when you should not order goods from China. During the period of the Chinese New Year, none of the Chinese work - everyone runs merrily to celebrate this wonderful holiday. Post workers are no exception. If you find yourself in the period of celebration, then your purchase may be delayed for a couple of months in the Middle Kingdom. The most interesting thing is that the date of the celebration of the Chinese New Year is rolling and, accordingly, it is celebrated every year on different days.

Experience shows that the fastest goods arrive in summer since transportation is carried out by direct flights, not transit.

Another factor that can seriously affect how quickly your goods arrive is customs. Here the parcel can be delayed for up to 2 months. That's how lucky you are. Customs is a delicate matter ... Everything is clear here anyway.

Delivery speed directly depends on which postal service you prefer. DHL and EMS will bring you a parcel with lightning speed, but you will be asked for the price 3 times more than the cost of the purchase itself. With the help of EMS, the wedding dress reached me in 13 days (delivery of 2500 rubles - I was very lucky). I usually use the free service of China Post or Singapur.

Summing up

Try to remember the following points, which can significantly affect the speed of delivery in the negative direction:

• Time of dispatch of goods
• Holidays when the post office is closed
• Customs

As you could understand from this article exact time Nobody will tell you about the arrival of the parcel from China. Remains hoping for the best!

Bye everyone! Don't forget to subscribe to blog updates!

Best regards, Natalia Melnikova!

Why does it take a long time to send a parcel from Aliexpress from China

4.7 (93.33%) 3 votes

Why does it take a long time for parcels from AliExpress? Such questions are quite common on the Internet. Delivery time directly depends on the postal service and the type of transport with which the parcels are transported. The fastest service is courier express delivery, which is faster than regular air mail in terms of the speed of transportation of parcels.

In the Russian Federation, Kazakhstan and Ukraine, parcels with aliexpress are delivered at approximately the same speed. However, Russian Post recently entered into an agreement with China Post, the main delivery service of the PRC, serving about 90% of all postal items with aliexpress. Therefore, now the delivery time of goods from China for the residents of Russia should be slightly reduced.

The list of the most commonly used delivery methods looks like this:

1. China Post (usually a parcel from aliexpress does not take more than 30 days);
2. YANWEN Logistics (on average no more than 35 days);
3. Posti Finland (20-25 days);
4. SF Express (goods leave China on average 30 days);
5. SPSR-Express (no more than 20 days);
6. Singapore Post (25-30 days);
7. Aliexpress Standard Shipping(usually 20-40 days);
8. Seller's shipping method (one of the alternative postal services offered by the seller). How long does it take for the parcel to reach the addressee's post office? Usually 20-60 days is sufficient.

If you are using paid services delivery, then questions in the style of "Why the parcels from aliexpress do not reach?" hardly ever bother you.

The parcel takes too long. What happened?

When ordering goods on aliexpress, please be patient. How long does it take for a parcel to travel from a store in China to your post office? It is impossible to name the exact dates: too many factors affect the travel time. Delivery times from China are on average an order of magnitude higher than from stores in your country. This is especially true for free shipping, where even a two-month wait is the norm.

Take a look here: Track codes of parcels full decoding

How long does it take for parcels sent from China? The ordering process and the path of the average package can be divided into 5 stages:

1. Payment for the order and the procedure for confirming payment, which can take up to 24 hours.
2. The seller completes the order and sends the parcel. The process can take from 2 to 10 days.
3. The movement of a parcel in China, including sorting. Sometimes the parcel goes through several sorting centers (it all depends on the location of the store, the delivery method and the country of the buyer). After the sorting center, as a rule, the parcel is delivered to the border of China to be sent to another country. How long does a parcel take within China? On average, the journey from the place of departure to the PRC customs takes 10 days.
4. Delivery of goods from China to Russia or another country. The duration of the journey depends on the type of transport (plane, train, ship) and the method of delivery (regular service or courier). Package with free shipping usually takes a long time - from 20 to 30 days. If you ordered paid delivery, then this period is approximately halved.
5. The package goes to the sorting center and then goes to your post office. Russian Post delivers the package in 2-10 days. Why is there such a wide spread in time? The reasons are sorting centers Moscow and the Moscow region, where all parcels delivered by the Russian Post go.

Total delivery time may vary from 20 to 60 days. In Russia, the parcel takes a long time, but in smaller countries the situation is different. If there are delays associated with the work of postal or customs services, - holidays, high workload or banal mistakes, then the parcel can arrive even after 3-4 months. So don't rush to open a dispute if the package takes too long. The first step is to ask the seller to extend the buyer's protection period. But if the ordered goods do not arrive for 4 months or more, then they are most likely lost. Sometimes it happens that an unscrupulous seller does not send a parcel at all and provides a "left" track number. In such a situation, feel free to open a dispute, demanding a full refund.

In this article, we will talk about how long parcels from Aliexpress take and whether it is possible to make them arrive faster.

Usually, when a customer orders something for Aliexpress then he wants to get his goods quickly. Unfortunately, this is an online platform where sellers from China work, and therefore you have to wait. But how long, you ask? It all depends on different circumstances, which we will discuss in this article.

If you have not been to Aliexpress never and you are just delving into the specifics of purchases, then you should definitely read our article for beginners at the link. She tells in detail how to correctly place orders on the site, and also reveals many questions regarding obtaining discounts, registration and searching for goods.

Why is the package from Aliexpress not tracked for a long time, what should I do?

First of all, let's look at the question - why the package with Aliexpress not tracked for a long time? The fact is that immediately after sending the goods and receiving the track number, the client immediately tries to track the package and does not receive any information. Moreover, it even stretches for more than one day. Why is this happening?

The answer is actually quite simple. The fact is that the seller can buy track numbers for tracking parcels in advance and issue them to buyers immediately after the order arrives. But in fact, it turns out that the package has not yet been sent. As a rule, when a seller purchases a track number, then 2 weeks are given to use it. Otherwise, it will be canceled.

So, some sellers do this: first, they collect a certain number of orders, and track numbers can be given to buyers in advance, and when a sufficient number of parcels have been accumulated, they are handed over to the postal service. Therefore, if the parcel cannot be tracked within two weeks, then this is a completely normal situation. In addition, it takes time for the postal service to register the receipt of the parcel. Basically, this process takes no more than 2-3 days.

But do not worry that your number will start working in a couple of weeks. Not all sellers do this, and generally the goods are shipped within two or three days, well, you can throw in a couple of days for registration. On average, the first tracking status on Aliexpress usually appears after 5-10 days. If this happened before, then you can only be glad that the goods will come to you faster.

Sellers know that the parcel can take a very long time, and therefore always set the transaction protection timer for the maximum period. Read about what it is.

If the order protection is almost over, but you still have not received the product itself, then there are several reasons for this:

• The package was lost during delivery
• Your item was not checked by customs and was sent back to the seller. Although in such a case there should be a corresponding status in the tracking
• The postal service is too busy due to the large influx of parcels and one does not have time to process them
• The seller gave you false tracking information (fake number) and did not send the package, hoping that you are not keeping track of the timer

These are the most common reasons why a product with Aliexpress may not be tracked for a long time or not tracked at all.

How to track a parcel from Aliexpress?

As we said, after shipment, the seller gives the buyer a tracking number for tracking. It is assigned to each package. To see where your order is located, you need to go to "My orders" and click opposite the product "More" or "Check Tracking"... You can also use and special services for tracking. We talked about them in the article.

All track numbers are divided into two types - international and non-international.

The first type is used by state postal services, which are part of the International Postal Union, but there are also some private companies that use a similar format, only the numbers are decoded differently.

The second type is used by every private service company and the numbers may look different.

If the standard track number looks like this: RR123456789CN then at private company it may not have letters at the beginning or at the end, or it may consist only of numbers.

Generally, if you decide to track your parcel outside Aliexpress, then you should know that you can track the parcel either directly on the website of the postal service, or through a special universal tracker that works with different services, for example,.

What if the parcel from Aliexpress takes a very long time, why is there no parcel?

If you have such a situation that there is no parcel for a very long time, and the track number is not tracked, then there are three options for solving the problem:

• First, write to the seller and ask why the number is not working and ask for a normal, working number. In some cases, this saves and the seller says that he did not send the parcel, but gave a fake number. This does not happen often, but usually this is due to the lack of goods in the warehouse, and the seller simply does not want to lose the client. In such a situation, you can simply arrange for an early dispatch.
• It is possible, but it is not recommended to do this right away, especially if you are sure that the order has been sent. If you are clearly determined to argue with the seller through the system Aliexpress, then it is better to wait until the end of the order protection period is a couple of days. Moreover, it is worth opening a dispute for sure if the seller does not respond to your messages.
• You can also just let go of the situation and calmly wait for the package to arrive. If the protection period is coming to an end, then ask the seller to increase it, if possible. Well, of course, if you are ignored and nothing is prolonged, then open a dispute.

Delivery times for parcels from Aliexpress

As we said, the delivery time for parcels Aliexpress depends on the selected service. Usually, each seller offers several shipping methods. Basically, this is one free method and several paid ones. Undoubtedly, the first method is the most popular, but it will take at least a month or even two to wait for such parcels. We will analyze the most popular delivery services and how long it takes for parcels sent through them, and you yourself decide what suits you best.

• China Air Post

Most of the goods are sent through this service. This is Chinese state post... On this moment the offices are already less busy, thanks to the emergence of new methods of sending parcels, but nevertheless the load is large, so that mostly parcels arrive within a month, but sometimes even within two.

• Singapore Post, Sweden Post, Hongkong Post, Swiss Post

Generally, this public services but other countries. The maximum stated period is 60 days, but mostly Singapure post and Swiss Post delivers them in 10-14 days, and Hongkong Post and Sweden Post- 15-30 days in advance.

• Posti Finland

This is the Finnish postal service. Buyers Aliexpress on average, parcels are waiting for 2-3 weeks, but the maximum period is 35 days.

It is paid and quick way delivery. If you use her services, you can be sure that the package will arrive in two weeks maximum.

• TNT, DHL

These are two more paid services, but their services are much more expensive. But the delivery time is about 5 days, and the maximum is 15 days.

In any case, if you purchased a product that you need to receive as soon as possible, then it is better to pay attention to paid services, but always pay attention to the cost of services so that it is adequate.

How to get a parcel from Aliexpress faster, speed up delivery?

Generally, of course, to force postal services you will definitely not be able to work faster, therefore, in fact, speed up delivery with Aliexpress it is forbidden. But still, there are some tips to help you get the item a little faster.

When ordering this or that item in the Aliexpress online store, we want it to arrive from China as soon as possible. But sometimes it happens that the parcel is delayed and then a completely logical question arises, why does the parcel from Aliexpress take a long time?
Each AliExpress seller is obliged to guarantee the timely delivery of the goods.
If you purchased an item on AliExpress but did not receive it within the time specified by the seller, you are eligible for a full refund.

How to determine how long a parcel takes from Aliexpress?

As for the delivery time for parcels with orders from Aliexpress, earlier in our article we wrote about how much parcels go from Aliexpress? ...
According to basic guarantees trading platform Aliexpress, the maximum delivery time for an order is 60 days ( 90 days for delivery to Russia, 120 days to Brazil).
If you ordered any product on Aliexpress, your rights are automatically protected in case of non-receipt of the product within the specified time frame. That is, if the above terms have passed since the seller sent the parcel, it will be considered that the parcel from Aliexpress takes a long time.

The reasons why the parcel takes a long time from Aliexpress?

On average, an order from Aliexpress takes 20-40 days.
For the delay of parcels with orders from China, there may be such reasons:
- holidays (Russian, Chinese)
- the workload of postal services,
- not right specified address to receive,
- incorrectly specified address when sending,
- delay at customs,
- The workload of Aliexpress after the sale on November 11.
- Chinese New Year .
The delivery time for parcels from Ali is also influenced by the type of delivery by air, land, sea or courier.

What to do if a parcel takes a long time from Aliexpress?

If your package from Aliexpress takes a long time, then carefully follow the counter showing how much is left until the expiration of the buyer's protection period.
As a rule, the period within which the buyer must receive their goods is indicated on the order page.
If your parcel from Aliexpress is delayed beyond the time specified above, then:

1. You can apply for a refund Money under this guarantee only if the seller provides a return guarantee.
2. You can apply for a refund by opening a dispute. This can be done no earlier than 5 days after the order was sent by the seller and no later than 15 days after the expiration of the delivery period.
To do this, open a dispute on the order page. Remember that you can only open a dispute once for each order.

- In the dispute, it is necessary to indicate whether the goods have been received, as well as the desired return amount. You can attach proof in the form of photographs or scanned documents.
- Within 5 days, the seller is obliged to agree with your request or offer an alternative solution to the problem.
- If the seller does not reply to you within 5 days, the dispute will be closed automatically and the requested amount will be returned to you.
- If you are not satisfied with the seller's suggestions, you can aggravate the dispute by submitting it to AliExpress.

Schematically, your actions will look like this:

Full refund does not apply to such cases on Ali:
1. Your order was not delivered due to reasons falling within your control (for example, an incorrect delivery address).
2. Your order was not delivered due to exceptional circumstances beyond the control of the seller (for example, the goods did not pass customs control or was detained due to a natural disaster).
3. Other exceptional circumstances beyond the control of AliExpress.com.
4. Unauthorized payments made from your bank account (for example, if you paid for the goods directly to the seller, bypassing the AliExpress payment system).

Still have questions? ask your question in

Delivery from Aliexpress to Russia and other countries is the "Achilles heel" of this rather popular service. It is the long wait for the parcel that discourages many from making orders on this online market... In this article, I have collected a mini-faq about delivery with Ali, I myself ask questions and answer them myself.

Answer: depending on the workload of the Russian Post and customs, as well as on the correctness, and your location. As a rule, if we talk about parcels from China, then it is 15-50 days. If you study mine, you will find out that the fastest package I received in 17 days is this. The longest package for today is the second roll cars, they drove to me for 63 days.

Is it possible to somehow check the workload of mail and customs? And how to find out the average delivery time from Aliexpress?

How do I know if a parcel has been delivered to my city?

What do you need to receive a parcel at the post office?

Answer: knowing that she is there and your passport. Even if you have not received a notice, but you know that the package has arrived, feel free to take your passport and go for it. The notice will be written to you right there. To be sure, you can first call your branch by taking the phone number on the website.

Do I have to wait for the notification?

Answer: no, it is enough to know that the parcel is already in the mail. See above. There were cases when the notice was brought to me a week after I took everything.

That's all for now, if you have any more questions, ask in the comments, I will try to answer them. Yes, now we have it on the site, a lot can be found.