What are the requirements for a social worker? Elderly care is a social service. Paid help for the elderly or free

Thanks to a significant breakthrough in medicine, life expectancy is growing steadily every year. This fact also affects the quality of life of people in general: young people need to take care of their old people and provide them with support. However, it is important that the care process is organized correctly. In the modern rhythm of life, especially in megacities, it is not so easy to do this, because sometimes there is simply not enough time for this. What to do if time does not allow caring for your elderly loved one?

About caring for an elderly person

With the onset of retirement age, the well-being of even the once-healthiest person can be significantly shaken. Such diseases are often found that make it difficult for a pensioner to continue to live independently. In this case, his next of kin should come to his aid. The ideal situation is in which the care does not affect or complicate the life of the family.

Elderly care features:

Caring for an elderly person is not the easiest thing to do, both physically and morally. It requires a lot of preparation and someone who will take care of the elderly person. Such a person should have both time and in cash, and psychological resources.

The caregiver must understand that the well-being and feelings of the pensioner depend on him to a very large extent, so he must be able to control his own emotions, because sometimes old people behave rudely and unfairly towards others. It is important to understand that this is not done out of malice, but only because a person can no longer control himself.

Important! The caregiver should always be in the elderly's access area: even in cases when they part for a while, for example, the caregiver goes to the store, they should be able to contact each other.

Elderly care is not just about taking medication and taking care of your physical well-being. The caregiver should create the most friendly atmosphere around the old man, entertain him, tell stories, go for a walk with him, watch TV and play games.

The old man should not feel as if he is in a hospital room. It is important for him to feel needed. If a close relative who does not have a special education will be caring for a pensioner, then it may be better for him to prepare and read some literature or look for information on the Internet on how to better organize care and, in general, the way of life in such a situation.

Note! It is most important for the caregiver to tune in to the positive. If this is a parent, you do not need to openly show him your experiences, no matter how hard it may be. We must continue to live on and lead, if not the same as before, then at least a way of life close to it. There will be more various problems, but usually this is a chance to become closer and dearer with your, albeit elderly, parents.

Who is a social worker

Material help

Sometimes life circumstances are formed in such a way that there is no one to look after the pensioner. Perhaps his loved ones do not have time, or he is just lonely. In such life situation social protection for pensioners should come to his aid. Such services are provided not only in Moscow and the Moscow region, but also in other cities: Nizhny and Velikiy Novgorod, Novosibirsk, Togliatti, Kaliningrad, St. Petersburg and so on.

First you need to figure out who the social worker is supposed to be. Absolutely all pensioners can turn to him for help, that is, women over 55 years old and men over 60 years old. Such services are also provided to people with disabilities, regardless of age. A pensioner can request various help: someone only needs help with the housework, for example, he cannot go shopping, clean the apartment or carry out any other household chores on his own, but someone needs complete care and constant control over his life.

On a note. Some retirees offer nurses to live in their apartment, for some it is enough for her to come several times a week, for others it is important that the nurse can be called at home at any time. Seniors have different needs, so different services are provided.

Help for the elderly is provided both material and moral. If a pensioner is in a difficult financial situation, then the tasks of social workers include both providing him with food and paying for housing. Most often, the basis of such assistance to the elderly is charitable foundations... Their budget is made up of donations from ordinary citizens who are not indifferent to troubles.

This problem is also regulated by federal center... At the national level, presentations and projects on the topic of helping the elderly are being created, new options for organizing the work of social workers are being proposed, criteria are being created, based on which care for the elderly should be provided. Special benefits are being created for the elderly who need timely assistance from various services.

Old people are provided with sanatorium and resort treatment without additional payment at the expense of the city or state. Rest is provided in the best sanatoriums, where all the old equipment has long been replaced by new ones, where the staff is polite and modern, where all the conditions for better life old people.

Social service

Social workers do not appear just like that: they all undergo special training, many have medical education... Only highly responsible people who treat older people with respect and love are allowed to work. An employee's experience in this area does not really matter. At the same time, volunteers who have undergone consultations and training often provide assistance to the elderly.

The services keep a close eye on every retiree and employee who arranges for their care. At the request of a pensioner or disabled person, his nurse can be replaced. Social assistance to retirees is primarily aimed at comfort and providing positive impressions, rather than making a profit.

How is assistance provided, how to register social workers at home

The Moscow government assigns the following responsibilities to the social worker:

providing support for a pensioner in everyday situations;
support during leisure activities (walks, conversations, board games etc.);
cleaning, washing, ironing, etc .;
payment for various services;
assistance in contacting medical institutions.

Important! Any cash expenditures are carried out at the expense of the pensioner. Aid is rarely provided from the reserves of charitable foundations.

Assistance to retirees is also provided in a different form. Often a voucher to a sanatorium is provided free of charge for pensioners (sometimes it can be provided with a large discount). Rest in such places helps to improve the well-being of the old man.

To get an assistant, a pensioner must personally come to the social authority at the place of residence (he will be an intermediary between the pensioner and the nurse). Further, the application is received by the social service for the care of the elderly. This entire procedure is regulated by the Federal Law. When an employee is found, an agreement is concluded between the parties for a period of 3 months to a year.

A new contract can be concluded only after the expiration of the old one. The agreement clearly states the grounds for its validity and termination, what is included in the list of services provided, what rights and obligations both parties have, who regulates this agreement and what result of joint work is expected. It also states that a social service employee has no right to claim the inheritance of any pensioner's property, even if he is alone.

Note! Most often, the contract is concluded 10-14 days after the application. After the conclusion of the contract, social workers for retirees can start performing their duties.

The procedure for providing a sum of money when intending to care for people of retirement age

Pension Fund

Not only the nurse, but also the pensioner himself is entitled to an additional payment. If his income is lower living wage for a specific region, then such a pensioner is considered to be eligible for the FSD (federal social payment). You can get it from the Pension Fund.

When caring for older people, the caregiver is eligible to qualify for some preferential benefits and payments. To do this, you need to contact the specific pension authority that issues a pension to this old man.

Cases in which a caregiver can qualify for benefits:

the ward is over 80 years old;
he has a medical opinion that he can no longer carry out an independent life and needs the help of an outside person;
availability of a document on disability of the first group.

Note! A caregiver appointed by a social authority has every right to simultaneously care for several pensioners, and the care payments are increased accordingly.

Minors can also provide care. In this case, to standard documents you must attach a certificate from educational institution, as well as the consent of the parents to the implementation of such activities by their child.

List of required documents:

the nurse's statement;
an elderly person's statement;
a document confirming that such a payment is assigned for the first time;
medical report, as well as a conclusion social bodies confirming that a specific person of retirement age needs this kind of support;
passports and work books both sides;
an extract from the applicant's personal account.

After checking all the documents, the nurse is assigned definite payment, which is credited to her account every month from the beginning to the end of caring for a pensioner.

Important! In case of improper or ineffective performance of their duties, payments are stopped, and the nurse is suspended from work.

Caring for the elderly is a great responsibility and hard work... In addition to the willingness to help materially, such a person must also have a number of psychological qualities that not everyone has. Basic knowledge of elderly care and a medical background is also desirable. Gratitude for such work is expressed not only materially, but also morally.

With proper care, old people change before our eyes, they thank a person for the help who becomes a truly real friend to them, and the state tries its best to support such people by paying benefits and offering various benefits.

helps to navigate the employee of the social protection service in what duties he should perform and what rights they can use at the same time. In our material, we will tell you which sections such instructions consist of and what information they should contain.

About the positions of social worker and social work specialist

The position of a social worker is on the staff of the social protection service, which belongs to budgetary organizations... This, in turn, presupposes the uniformity of job titles and the unification of job responsibilities in all territorial offices of this service. Thus, when determining the qualification requirements for this position and the responsibilities of a social worker, an appropriate professional standard, approved by order of the Ministry of Labor dated November 18, 2013 No. 677n.

In short, the main purpose of a social worker is to provide all-round assistance to the elderly and disabled. First of all, honesty is required from the candidate for this job, since he deals with the money of his wards, buys food and pays for utilities. At the same time, he must also be physically enduring, since he often has to carry weights (and caring for the weak often requires considerable strength). You should also not forget about elementary responsiveness, as you need to listen to your wards.

According to the professional standard, to fill the position of a social worker, it is necessary to satisfy simultaneously four conditions:

no medical contraindications to work;
the presence of secondary vocational education or secondary general education, subject to an internship at the workplace;
taking courses to provide the first medical care;
no convictions for crimes against the person and sexual integrity.

There is also a position in the social protection service of the population that has a similar name - a specialist in social work... The fundamental difference between these two positions is the wardship: the social worker deals with the elderly and the disabled, and the social work specialist works with all groups of the population in need of social protection.

In addition, a social work specialist occupies a higher level in the structure of the social protection service and performs work that requires higher qualifications. In accordance with the professional standard "Social Work Specialist" approved by order of the Ministry of Labor dated October 22, 2013 No. 571n, this position can be claimed by:

Don't know your rights?

person with higher professional education;
a social worker with secondary vocational education who has worked in the specialty for at least 3 years.

The tariffication of these positions is also different: for the position of a social worker there are 3-8 categories, for the position of a specialist - 8-13.

The approximate structure of the job description of a social worker

When drawing up the job description of a social worker, you can adhere to the structure below, which involves several sections.

General Provisions

This section usually includes general information about the position:

Title (social worker).
Discharge.
The chain of command (indicating who needs to report, who makes decisions about hiring and firing).
Qualification requirements, which may include requirements for education and work experience, as well as a description of the skills and moral qualities that must be possessed by the employee. For example, for grade 3, a complete secondary education is sufficient (work experience is not important at the same time), for a social worker of grade 8, a higher professional education with at least 5 years of experience in this area is required.
A list of regulations, instructions and rules that an employee should know and which he should be guided by in his activities.

Rights

Social worker exercising his labor function, can use a certain amount of rights. Most often, this employee is endowed with the following rights:

demand from the management to create conditions for the performance of labor functions;
send management suggestions for improving the workflow;
require the manager to provide assistance in the performance of their official duties;
involve specialists from all structural units to solving specific problems;
within the framework of its competence, attract specialists from various medical organizations to provide assistance to wards;
make information requests to collect data necessary for work.

Job responsibilities

In this section, the social worker is assigned the duties that he performs on a daily basis. For example:

To identify persons in need of social protection in the assigned territory.
Deliver groceries to your home, help wards in cooking.
Provide wards with sanitary and hygienic assistance.
Cleaning the room, changing clothes, doing laundry.
Facilitate medical care and hospitalization.
Bring your medicines home and make sure they are taken correctly.
Assist in writing letters, statements and other documents, as well as sending them to addressees.
Help pay bills.

A responsibility

This section lists the types of responsibility that can be applied to a social worker. For example, an employee can be attracted by:

to disciplinary liability for failure to perform or improper performance of their job duties;
to administrative or criminal liability for committing the relevant misconduct;
To material responsibility for damage caused (within the limits established by civil and labor legislation).

A particular difference in job responsibilities there are no employees of different ranks, therefore, when compiling job descriptions in this case, only qualification requirements... The latter means that with the increase in the category, the employee must sign a new job description.

Some Muscovites have the right to apply for free assistance from a social worker in Moscow. We figure out what you need for this and where you need to contact

Photo: Roman IGNATIEV

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A family of retirees lives in our house. Since they have no close relatives, the neighbors help them with whatever they can. Recently my grandmother fell ill and now she cannot go outside without help. We heard that social workers help the elderly. I would like to know who is entitled to such a service and what is needed to arrange it?

Vera Egorova. Eastern District.

Some residents in the centers are entitled to free help from a social worker in Moscow. social service or patronage departments at institutions of stationary form of social services. As explained in the capital's mayor's office, citizens who have partially or completely lost the ability to self-service and in need of specialized care are entitled to social and medical, patronage, sanitary and hygienic services (see list below). The following beneficiaries can get them free of charge:

Injured in emergency situations, armed interethnic (interethnic) conflicts;

Veterans of the Great Patriotic War;

Widows of invalids and war veterans, participants in the defense of Moscow;

Awarded with the sign "Resident of the besieged Leningrad";

Former underage prisoners of concentration camps, ghettos and other places of detention during the Great Patriotic War;

Citizens whose average per capita income on the date of applying for social services will be below one and a half of the subsistence minimum in Moscow per capita (now this amount is 15 786 rubles).

Muscovites are also entitled to free help from a social worker at home or in a social service center:

Not capable of self-service due to old age, illness, disability, who do not have relatives who can provide them with help and care;

Being in a socially dangerous situation or a difficult life situation;

Minors, as well as adult incapacitated or partially capable citizens who are in a difficult life situation;

People with disabilities from childhood who are in inpatient social service institutions on the basis of a five-day stay.

WHAT CAN YOU GET

In the list of social, medical and sanitary and hygienic services:

Health monitoring;

Performing medical procedures, dressings, injections as prescribed by the attending physician;

Assistance in carrying out medical and social examination, if necessary - in hospitalization;

Hospital visit;

Assistance with registration of vouchers to sanatoriums and rest homes. Full list- Department of Labor and social protection Moscow.

FOR ADDITIONAL SERVICES YOU WILL HAVE TO SPEND

If desired, for a partial or full payment, Muscovites can apply for assistance from a social worker at home, whose average per capita income as of the date of applying for social services exceeds one and a half of the subsistence minimum in Moscow per capita. For example, it can be elderly Muscovites and disabled people living in families with working-age relatives and having children of working age, as well as in other cases at their personal request. For a fee, social services can also be used by citizens who are on home service and who want to arrange assistance in excess of the territorial list of guaranteed by the state social services.

The monthly payment for social services at home is calculated based on the rates for social services. The amount cannot exceed 50% of the difference between the average per capita income of the beneficiary and the maximum per capita income for the provision of social services free of charge. A complete list of tariffs for social services is on the website.

In any case, in order to use these services, you must be recognized as needing social services and have an Individualized Social Services Program (ISPS).

THESE DOCUMENTS WILL PERFECT

Those wishing to receive an individual program of social services should contact the social protection department of their area with the following basic documents:

Personal statement of the beneficiary or his legal representative with a request to arrange social services;

Passport or other identity document, including a birth certificate for a minor under 14 years of age. The document must contain a mark about the place of residence in Moscow. If such data is not there, then you will need a certificate confirming your place of residence in Moscow;

A document with data on the circumstances that worsen or may worsen the living conditions of the citizen;

Medical report on the state of health, including the absence of diseases for which social services are not required;

Federal certificate state institution medical and social examination, confirming disability (for a disabled person - a certificate of the provision of social services);

The conclusion of the medical commission of a neuropsychiatric dispensary or hospital with a detailed diagnosis and an indication of the recommended social services;

A certificate of income of a resident and his family members for the last 12 calendar months preceding the application for registration of social services (except for data on the amount of disability and (or) old-age pensions, which are paid by the Pension Fund branch in Moscow and the Moscow region). If necessary, specialists may require additional certificates and extracts. Documents must be brought in originals or officially certified copies, or copies with presentation of originals of documents.