Maintenance and service of barcoding trade equipment, pos equipment service. Maintenance of professional equipment Additional services of service centers for the repair of commercial equipment

Repair shop equipment: cash registers(kkm), banknote counters, banknote detectors, banknote wrappers, scales, data collection terminals, barcode printers, barcode scanners

Warranty repair of Cassida, MAGNER, DORS, Shtrikh-M, Kobell, Assistant, Laurel, Glory, SmartCash, Atol

We are a team of professionals working in the field of household and professional technique more than 5 years! Low prices for all services and spare parts. Individual approach to everyone. A clear work algorithm ...

Additionally: on-site repair of commercial equipment at home or in the office, installation of commercial equipment (connection, setup), sale of spare parts

Repair of shop equipment: Wireless equipment Symbol, Motorola Data collection terminals Symbol, Motorola Handheld, industrial Scanners Symbol, Motorola These ...

Additional services of service centers for the repair of commercial equipment

How much will it cost to repair shop equipment?

To install or configure the purchased equipment, you can use the services of specialists authorized organizations(authorized service center) who will carry out all necessary work for the further operation of commercial equipment. The addresses of all service centers on the map of Moscow are given at the top of the page. If by the specified address there is no service center or is located at a different address, please let us know.

Uninterrupted and effective work technological and commercial equipment is necessary condition success of any production, trade enterprise and enterprise Catering... Equipment failure and interruptions in its operation lead to lost profits, financial costs and a possible blow to the company's reputation, therefore the need for regular service obvious. Early diagnosis of malfunctions and scheduled repairs can significantly extend the life of the equipment.

Service steps:

preparation commercial proposal, including the calculation of the cost and conditions of maintenance at the facility; conclusion of a contract;
equipment diagnostics; upon detection of malfunctions - preparation of defective statements with indication of serial numbers, cost of work (including diagnostics) and spare parts required for restoration;
delivery of work to the customer and transfer of equipment for service.

Our specialists carry out high-quality service maintenance of any complexity, with a wealth of professional experience and established relationships with leading equipment manufacturers. Regular professional development and participation in seminars, trainings and certifications allows you to keep abreast of the latest technical solutions.

Inspection and repair work is possible not only on the territory of the customer, but also on the basis of the company's service center. Own workshops equipped with the necessary professional tools for repair and diagnostics of refrigeration and heating equipment; we have our own vehicles. In the process of carrying out the service work, the foremen give instructions on the rules of operation and safety precautions.

We guarantee the constant availability of a large number of spare parts in the warehouse and their prompt delivery, which allows you to restore the efficiency of the enterprise in the shortest possible time. The ability to manufacture components to order, an individual approach to each client, taking into account the specifics of his work, and profitable price offers are the key to successful cooperation.

Equipment Maintenance includes such services as:

Prompt on-site repair or repair in a service center, if not possible on-site
Updating programs, drivers, firmware
Setting up and reconfiguring trade equipment
Advising store staff on the operation of equipment and programs
Customizing programs for changing needs of the company
Connecting equipment to 1c Enterprise programs.

Our customer service provides an escort service for commercial equipment purchased in our store, and for equipment purchased from other companies.

Maintenance, repair of commercial equipment, additional services

Planned preventive work, incl. cleaning and adjustment of assemblies
Diagnostics of malfunctions and repair of equipment
Installation and configuration software
Registration and deregistration cash register equipment, registration of all required documents in tax authorities without the participation of the owner
Activation and replacement of electronic control tape protected (EKLZ)
Remote automated verification of weighing equipment, repair and calibration after repair
User training and technical advice on operating rules
Balance verification
Replacement Supplies, including thermal printer heads, replacement of rollers in the bill counter, etc.

Below is a detailed list of the services provided.

Works are performed subject to availability technician in this area

Name of service	Description of the service, comments (requirements for the customer)
Departure of a specialist at one address. Input diagnostics and issuance of a technical opinion on the condition of the equipment (setting a task for repair)	assessment of the technical condition of the equipment; detection and determination of the place of localization of faults; forecasting the residual life of the equipment;
Banknote counters
Cleaning sensors and mechanisms	A preventive procedure is necessary for the uninterrupted operation of the meter during the entire period of operation.
Adjustment and adjustment of the gripping mechanism and the sensitivity of the sensors	Necessary procedure for correct (without erroneous) operation of the meter
Currency detectors
Adjusting the Visible Infrared (IR) Detector	Adjustment of brightness, contrast, frequency.
Replacing the ultraviolet (UV) lamp	-
Label and receipt printers
Change the print quality settings. Cleaning and Lubricating the Label / Receipt Cutter	Adjust contrast, print speed, and clean the thermal head.
Replacing the thermal head. Thermal head adjustment	Improving print quality
Replacing Printer Traction Parts	Spare parts are purchased separately
Fixed Label Size Calibration and Label Printer Testing	Requires printer and liner operability.
Adjusting the ribbon (ribbon) feed mechanism of the label printer	Improving print quality
Improvement against false triggering of the sensors of the closed cover of the label printer. Installation and replacement of expansion cards, internal coilers, cutters, label strippers	In case of false positives, the printer stops working normally and requires to close the cover.
Cash registers and fiscal registers
Thermal head adjustment. Replacing the thermal head	Paid separately if this service is not included in the contract for Maintenance... Thermal head is sold separately and is not included in the quoted price.
Manufacturing and repair of interface cables	Used to connect cash registers and check-printing devices to a PC
Replacement of electronic control tape protected (EKLZ)	Produced only with a valid maintenance contract. The cost of the protected electronic control tape is not included in the cost of the service.
Registration of a package of documents for deregistration in tax office	Produced only with a valid maintenance contract with a technical service center (TSC).
KKT programming for operation in the ASPD mode (for UTII)	For deregistered fiscal vehicles only. Modification-flashing, activation of the non-fiscal memory block, programming the receipt header. Commissioning of fiscal cash registers with EKLZ is carried out under a maintenance contract. Spare parts are purchased separately and are not included in the quoted price.
Commissioning of check-printing devices (for UTII)	Entering the title of the document (Organization name, TIN, add text)
Magnetic card readers, encoders
Cleaning the magnetic heads	Improving the quality of the reader
Setting exchange parameters and data transfer format	Produced at the place of use. Departure of a specialist is not included in the price.
Programmable keyboards
Cleaning the keyboard	-
Keypad programming	at ready-made template/ without template
POS systems (point of sale automation systems)
Cleaning the system	Required when the touch display or keyboard malfunctions.
Calibrating the touch screen cashier	Required for display malfunctions
Weighing equipment
Entering the database of goods in the memory of the scales	No more than 50 positions are memorized
Preparation of scales for state verification with a capacity of 15 kg	At the service center. / Onsite to the customer
Organization of verification of scales with and without printing of labels with LEL 15kg	Organization of state verification, price according to the price list
Balance Calibration	A set of operations performed in order to determine the actual values of the metrological characteristics of the balance. Required in cases of calibration or preparation before the state. Verification
Replacing the radio element / load cell / thermal head / electronic unit / shaft	Cost per item replacement. The cost of the device is not included in the price.
Thermal head adjustment	Improving print quality

By signing a contract for the provision of commercial equipment support services, you get a staff of specialists ready to come to your aid. It is worth paying attention to the fact that our company does not bear such risks as lost profits, therefore it is advisable to purchase replacement equipment. The contract does not include new automation, but only maintaining in working order what is at the time of signing the contract and the list of equipment is stipulated in the contract. Although we can carry out the automatization, but under a separate agreement.

Call and write!

LLC "TSTO-Service" has been operating in the commercial equipment market since 2004, and is an authorized service center and a partner of leading manufacturers of cash registers.

Cash register service.

The service center on a contractual basis offers organizations and individual entrepreneurs a full range of services for the repair and maintenance of cash registers (KKT) in any districts of Moscow.

The specialists have completed a training course and are certified for installation, service, warranty and post-warranty repair of the following models of cash registers:

KKM "ELVES-MF", KKM "SHTRIH-FR-02F", KKM "RETAIL-01F", KKM "ATOL-
22F ", KKM" ATOL-55F ", KKM" ATOL-77F ".

The service center provides the following services:

Registration of CCP in personal account tax;
Registration of CRE in the personal account of the OFD;
Removal of a cash register from the tax authority;
Commissioning of KKT;
Preventive maintenance;
Warranty and post-warranty repair of KKT and commercial equipment;
Delivery of cash registers to the Central Service Center and back during repair;
Restoration of lost passports on KKT;
Replacement of FN.

All work with KKM is carried out with a signed maintenance contract.

Service maintenance of commercial equipment

In case of problems with the installation or operation of equipment, the service center is ready to promptly provide services to restore the operability of the cash register.

Service maintenance includes:

Departure of a specialist on the customer's call (in Moscow and Moscow region);
Diagnostics and repairs on site at the customer (in Moscow and Moscow region);
Replacement of out-of-order equipment during the repair;
Consultations on setting up equipment by phone hotline and email.

Service specialists have extensive experience with trade equipment and short time localize and eliminate emerging
the customer has a problem. Quality and high speed of service are the most important
components of the smooth operation of the system. It is from the efficiency
the actions and professional knowledge of the service provider depends on the effectiveness
systems and long service life of equipment.

Repair

For its customers, the service center provides warranty and paid
repair of POS terminals, cash register and trade equipment.

OUR ADVANTAGES:

High quality of work. The workforce consists of highly qualified employees who regularly improve their professional qualifications and undergoing training on the basis of CCP manufacturers. Our experts will provide you with assistance and support across the entire range of services, from registration to tax office prior to regular maintenance.

Wide geography of activities. The company has a large network of partner service centers covering the entire territory of Russia. The service is carried out in more than 80 cities of the country.

Efficiency. A distinctive feature of our work is the high-quality and prompt maintenance of the KKT and its repair. The total duration of the repair from the moment of receiving the application is from 8 to 36 working hours.

Individual approach. to corporative clients we offer an individual approach and special conditions of the contract.

Showcases that have lost their "marketable" appearance and worn-out racks can cause a decrease in consumer demand for products presented in the store, as well as reduce the level of confidence in the brand in the eyes of consumers.

Perfection in details is the basis of customer loyalty, therefore the specialists of the Optima Group will restore or complete repairs of trade and exhibition equipment and furniture in a short time, as well as quickly and efficiently provide other related services for interior renovation.

Our services

Full or partial repair of commercial equipment, regardless of the level of complexity.
Replacement of individual units and components.
Manufacturing of an analogue of existing equipment or pieces of furniture to order.
Installation and dismantling of trade and exhibition equipment.
Preventive inspection of equipment mountings and supports for malfunctions in order to avoid failure.

"Before and after"

The results of professionally performed work can be seen in our gallery. Comparison of images of used and refurbished equipment provides a clear indication of how detailed renovations can update the interior and increase the attractiveness. trading floor in the eyes of buyers.

Photos BEFORE and AFTER renovation

Elimination of chips on the painted surface with high-quality restoration materials allows you to restore appearance products without dismantling it from the point of sale.