In this article, we will find out why the CDEK delivery service on Aliexpress asks for passport data and how to specify them.

Sometimes buyers at Aliexpress face the problem of providing passport data. More precisely, the service requests them. What are they required for and how to enter them? Let's figure it out.

Why does CDEK ask for passport details on Aliexpress?

As of today, the simplified parcel clearance process has been canceled for private courier delivery services. In itself, it is a courier service, respectively, this measure also applies to it. For the parcels to pass through customs control, the company requires passport data (full name, passport series and number, date of issue). These are the customs rules, so it's not even a personal whim of the company.

Although, upon receiving such a request, many buyers begin to think that they are being deceived. But do not be afraid of this, as this is normal.

Is it possible not to provide passport data to Aliexpress for CDEK?

In any case, it is your right, whether to provide data or not, but without them the company will not be able to deliver the parcel to you. It will be sent back to the seller and you will have to agree with him to ship the goods by another method.

How to enter passport details on Aliexpress for CDEK?

Usually, when a company requires passport data, the client is email a letter comes with a request to send information. It has a special link that you need to follow and fill out the form.

After sending it, the process will be completed, and the package will move on to you. It should be noted that at reuse services for receiving goods from Aliexpress you don't have to send anything.

Video: CDEK asks for passport data. Scammers !? Is it safe?

Registration of any parcel in the CDEK courier service necessarily includes entering the passport data of the customer of logistics services. This is necessary for the correct identification of the client, the solution possible questions that appeared upon delivery of the cargo. The subscriber can leave the information of the main documents on the official website of the CDEK logistics company at the link https://passport.cdek.ru in the "Passport data" section and not worry about the successful passage of customs or other problems.

New customs requirements

Shipping international cargo since the end of 2017 requires the provision of new information when crossing the border. Now the recipient of the shipment must indicate the TIN. Without this, the parcel cannot be entered on the territory of the Russian Federation. The obligation to collect the necessary information lies with the customs representative, who draws up the necessary documents, monitors the successful passage of the border.

In case of international shipment of goods by CDEK, the duties of a customs representative are taken over by the logistics service. TK cannot guarantee delivery without the client providing the necessary information. The customs office at the border will simply return the parcel back to the sender, the subscriber will not be able to receive the cargo. Therefore, if an unexpected message has come from cdek.ru with a request to urgently send passport data and TIN for a successful customs clearance, you should not ignore it. It is in the interests of the CDEK subscriber to urgently send the requested information.

The FTS explains the need to require passport data from citizens for international cargo transportation by the increased incidence of evasion from the payment of duties established by laws. According to the standards, one person can carry goods from other countries up to 30 kg per month, and the amount of goods should not exceed the limit of 1 thousand euros. The order of the Federal Tax Service became effective on December 7.

Passport data transmission methods

The CDEK logistics service necessarily requests the data of its customers. However, the TIN number has recently entered the list of information required for customs. The collection of passport data is carried out by the cargo transportation service in the following ways:

• Passport, data of the place of residence are provided by the client when placing an order and filling out papers.
• Conclusion of a contract. Without required documents this process is not possible. IN personal account TIN initially functions as a password for entry.
• Information about buyers of online stores is sent by the owners of the enterprise themselves. distance selling or information comes automatically when exchanged between online resources.
• On the official CDEK website at the link https://passport.cdek.ru, the user enters the missing data when an SMS came from Cdek.ru indicating the Internet address.

SMS notification from CDEK

Courier service CDEK requests contact number the recipient's mobile phone for any parcel dispatch. Exist additional service notifying the client who should pick up the shipment about the arrival of the cargo at the warehouse.

Prior to the entry into force of the new rules, subscribers sent parcels without specifying their TIN. When the goods arrived at the border on December 7, CDEK had to urgently request missing information from customers. SMS turned out to be the most effective way contact the recipient.

MCs raised alarm among the company's clients whether it is safe that Cdek.ru asks for passport data with a strange link to an unfamiliar service. Many clients simply ignored the request when such a message came from Cdek.ru and the parcels were detained at customs. Also, you can always track your order by track number or invoice provided by CDEK.

How to transfer passport data on the CDEK website

Users enter personal data on special service official site. Providing information is safe, the company does not transfer information to third parties, uses it only for operations related to cargo transportation.

How to use the service:

• Follow the link in the message https://passport.cdek.ru
• Enter full name, address, departure numbers, passport data, verification code, TIN.
• Check the boxes that the terms of the agreement and the offer are accepted. If the function does not work, you need to change the browser.
• Press the "Send" button.

How to find out the TIN number

Few people used the ID number and what it is is unfamiliar to the majority of subscribers. TIN is assigned to each citizen of the Russian Federation who received a passport, and is stored at the Federal Tax Service.

How to find out the TIN online:

• Follow the link https://service.nalog.ru/inn.do to the service of the Federal Tax Service.
• Enter passport details.
• Press the "Send request" button.

Registration of an order for cargo transportation by the SEK courier service according to the new standards requires a TIN, passport data. It is safe to transmit the necessary information on the official website of the company. You can find out the TIN online on the FTS service.

Who uses the services of the transport company CDEK, faced with the fact that he was asked to provide passport data. Why is it needed and how to do it? We will tell you further.

Why does CDEK ask for passport data for Aliexpress?

More recently, for all parcels sent by courier services with Aliexpress simplified customs control... Thus, today shipments are checked in accordance with all the rules, and for this, the customs need the recipient's passport data. CDEK, as you know, also belongs to courier companies, therefore they are forced to ask their customers for such confidential information.

Is it safe to send CDEK passport data to Aliexpress?

Due to the need to provide passport data for Aliexpress, a logical question arises - is it safe to do this? In fact, CDEK, like any other company working with personal data, has a strict confidentiality policy, under which all information can only be transferred to customs officers. Moreover, you only need to go through the procedure once, and in the future you will not have to send anything.

Is it possible not to indicate passport data for CDEK on Aliexpress?

Undoubtedly, the decision whether to indicate passport data for Aliexpress, it remains only for you. However, if you want to receive the parcel exclusively through CDEK, you will have to do this, because otherwise the parcel will not be able to go through customs control and will be returned back to the seller.

How to specify passport data for CDEK on Aliexpress?

In general, of course, the standard sending method looks like this:

• You pay for the order and choose as a delivery method transport company CDEK
• After the order has been processed by the seller and sent within two days, a letter will be sent to your e-mail with a request to send your passport data
• It contains a link. Go through it and fill in the data in the questionnaire

Many users are very confused by this measure, since it is done bypassing the system. Aliexpress, so the administration made a very smart decision and now the passport data can be entered immediately in the system when filling out the delivery address. So, to complete the information go to "My Orders" - "Delivery Addresses" and under the address click on "Edit".

A form with your ready-made address will be uploaded to you. You don't need to touch anything here. We are interested in the line. Click on it and a form for filling out passport data will unfold.

Fill in all the required information and save the result. Now when ordering goods through courier services you will no longer need to send data anywhere. By the way, on this moment this can only be done in the full version Aliexpress from a computer, perhaps someday the same form will be embedded in an application.

Video: Aliexpress asks for passport data in the Aliexpress rubric

In what cases may you need passport data on Aliexpress? Do I have to provide them? And why might a buyer be asked to send his data? We will answer these questions in detail in this article.

When may Aliexpress be asked to send your passport data?

You will not need your passport data either to register on the Aliexpress platform or to pay for purchases. They can only be asked in two cases:

1. If you register with Alipay. There is mandatory requirement identity confirmation and you will need to provide passport details.
2. If your item is a commercial express delivery service. (IML, SPSR- Express etc.) Then your passport data will be required for customs clearance of the parcel. We will consider this option in more detail.
3. When paying from a Yandex Money, Qiwi account or from a mobile with unconfirmed passport data.

Aliexpress asks for passport data for customs clearance of the parcel.

At the moment for commercial services express delivery canceled the simplified registration of parcels. Therefore, if an order with Aliexpress is coming to you by the courier company, then they are forced to do customs clearance on general rules... To do this, you will need your passport data (name, passport series and number, date of issue). This is not a personal whim of the delivery service, but the standard rules that they are forced to adhere to.

Although for many buyers, this looks like a deception, or an illegal demand. In this connection, there are many fears and questions, is it worth sending your data? Or this is new fraudulent scheme?

Is it safe to send passport details for customs clearance from Aliexpress?

Many buyers are scared that they need to send their passport data to an unknown delivery service. And where they will then go, what will be the fate of this confidential information, they do not know. Naturally, having received a letter with a request to send passport data, buyers begin to fear, worry or get angry that they were not warned in advance.

But in fact, there is no reason to worry. All courier companies request your data not on their own initiative, but because they need to carry out customs clearance of your parcel. And passport data is not needed for them, but for customs documents... Plus, every express delivery company has a privacy policy, where they guarantee the nondisclosure of your data and exclude the use of this information for other purposes.

And one more argument. Fraudsters have nothing to arrange such a complex fraud to collect your passport data. Anyone can buy a disc with a full database of passport data of all residents of Russia. Such discs are almost freely distributed on flea markets... Despite their illegality. Therefore, if someone wants to commit fraudulent actions, then it will not be difficult for him to get such a database with your complete data.

Therefore, do not worry that serious courier companies will use your passport data for fraudulent purposes.

Is it possible not to indicate passport data?

If you are afraid or do not want to send your data to register a parcel with Aliexpress, then you have two options:

1. Do not provide your details. But then the package will not go through customs and will go back to China. And you can get a refund of the full purchase price by opening a dispute.
2. Carry out customs clearance yourself. To do this, you will need to drive up with a passport to the customs office and draw up customs documents.

How to specify passport details for delivery by courier companies?

Usually, after paying for the order, you receive a letter from the courier company, in which you are notified that the parcel will go by express service and you must indicate passport data for submission to the Federal Customs Service... And then there is an instruction on where and how this can be done. Usually, a link is simply attached, following which the buyer will need to fill out a simple questionnaire with passport data.

Have a question? Write it in the comments or contact the chat

With the help of the website's online service, in a few clicks you can find out the exact location of your parcel or postal item delivered by the courier company "CDEK".

Service of courier delivery and dispatch of goods "CDEK Logistic solutions"- provides services for courier express delivery of parcels, goods and postal items throughout the territory of the Russian Federation. It is worth noting that CDEK is considered the number one postal service focused on courier delivery parcels from China to Russia and the CIS.

In just a few clicks, you will quickly find out the exact location of your CDEK package.

How to track a CDEK parcel?

It is very easy to track the transportation and delivery of a parcel by the CDEK postal company: for this you need to enter a unique parcel identifier in the tracking line. It should be noted that the format of CDEK identifiers is somewhat different from the usual track code formats (At the beginning of the identifier, as a rule, there are 5 letters, followed by a ten-digit number, and two letters close the number). After specifying the track number, click on the "Track" button and find out the most up-to-date information about the location of your mail item.

How long to wait for a CDEK package

Officially, delivery times are not indicated, but as a rule, parcels reach within 30-45 days. Such a long time is due to the high workload of customs in China and the Russian Federation, as well as the fact that the parcel is delivered in China by land transport.

Where to pick up the CDEK parcel

Immediately after the parcel arrives at the pick-up point, you will receive an SMS message indicating the address at which the parcels are delivered. We advise you to pay attention to the working hours of the indicated department.

The most popular types of CDEK shipments

• Parcel - standard delivery of parcels in Russia;
• Trunk express-operative and economical delivery of parcels and goods in Russia. Transportation is carried out by land transport;
• Parcel - delivery of goods across Russia;
• Express light Express delivery light loads (up to 29 kg.). The service is relevant for the delivery of documentation, both in the Russian Federation and within your city;
• Chinese express - economical shipping goods from other countries to the Russian Federation for trading companies.

Is it possible to change the address or date of issue of the CDEK parcel?

Please note that you can independently change the address and delivery mode. This functionality is available on the company's website.

So, if necessary, you can:

• Adjust delivery date and time.
• Cancel courier delivery and arrange pickup.
• Choose another CDEK branch to receive the parcel.