Planning Motivation Control

2 kibans and I am the organization's personnel management. Kibanov A.Ya. “Personnel management of the organization. Chapter i human resources of work

In the textbook prepared by the scientists of the Department of Personnel Management of the State University of Management. the issues of key importance for specialists in personnel management and managers of organizations in the broad sense of the word are considered: the theory of human resources management, methodology of personnel management and the formation of an organization's personnel management system, strategic personnel management and planning personnel work in the organization, the technology of personnel management and its development, as well as issues of managing the behavior of the organization's personnel and assessing the results of its activities.
For undergraduate and graduate students studying the problems of personnel management of an organization, as well as specialists involved in the formation of a personnel management system and management systems for an organization as a whole, working with personnel in market conditions functioning of the domestic economy.

The economic reforms carried out in Russia have significantly changed the status of the organization as the main link in the economy. Private organizations appeared, along with those based on state ownership, mixed, with collective ownership. The market places the organization in a fundamentally new relationship with government bodies, with production and other partners, workers. New economic and legal regulators have appeared. In this regard, the relationship has changed between the leaders of the organization, between managers and subordinates, between all employees within the organization.

This textbook aims to equip the reader with the knowledge of a new mechanism for managing personnel in an organization in the emerging market environment. The logically constructed structure of the textbook covers a wide range of problems of organization's personnel management - from the history of human labor development to assessing the effectiveness of his activities.

TABLE OF CONTENTS
FOREWORD 5
CHAPTER1 HUMAN LABOR RESOURCES 8
1.1. Historical development of labor and business enterprise 8
1.2. Management theories about the role of a person in an organization 23
1.3. Social policy of the state and organization 29
1.4. Sociology of Labor and Organizations 37
1.4.1. Sociology of labor as a scientific discipline 37
1.4.2. Social functions labor 40
1.4.3. The relationship of work with other activities 42
1.4.4. Basic Concepts of the Sociology of Labor 43
1.4.5. Labor Sociology Methods 47
1.4.6. Sociology of organizations 4c
1.5. Labor resources, personnel and labor potential of the organization 51
1.6. Social and labor relations, labor market and employment of personnel 62
1.6.1. Social and labor relations in a market economy 62
1.6.2. Labor market and its characteristics 64
1.6.3. Population employment 69
1.6.4. Unemployment 71
1.6.5. Domestic Markets labor and employment of the organization's personnel 73
1.7. State system human resources management 75
CHAPTER 2 PERSONNEL MANAGEMENT METHODOLOGY 84
2.1. HR Philosophy 85
2.2. Human Resources Concept 92
2.3. Regularities and principles of personnel management 103
2.4. Personnel management methods 109
2.5. Methods for building a personnel management system 116
CHAPTER 3 PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION 125
3.1. Organizational design of a personnel management system 125
3.1.1. Understood, stages and stages of organizational design 125
3.1.2. Characteristics of the stages of organizational design 128
3.2. Goals and functions of the personnel management system 137
3.3. Organizational structure personnel management systems 144
3.4. Personnel and documentation support of the personnel management system 153
3.4.1. Staffing 153
3.4.2. Documentation support 161
3.5. Information and technical support of the personnel management system 165
3.5.1. Information Support HR management systems of the organization 165
3.5.2. Technical support of the organization's personnel management system 168
3.6. Normative, methodological and legal support of the personnel management system 176
3.6.1. Negative methodological support 176
3.6.2. Legal support 187
CHAPTER 4 STRATEGIC PERSONNEL MANAGEMENT OF THE ORGANIZATION 191
4.1. Personnel policy of the organization - the basis for the formation of a personnel management strategy 191
4.2. Strategic management of the organization as an initial premise strategic management its staff 201
4.3. The system of strategic personnel management of the organization 207
4.4. HR strategy of the organization 216
4.5. HR strategy implementation 231
CHAPTER 5 STAFF PLANNING OF THE ORGANIZATION 239
5.1. Fundamentals of workforce planning in an organization 239
5.1.1. The essence, goals and objectives of workforce planning 239
5.1.2. Workforce planning content 242
5.1.3. Workforce planning levels 244
5.1.4. Workforce planning requirements 245
5.1.5. HR Controlling and HR Planning 247
5.2. Operational plan of work with personnel 249
5.2.1. The structure of the operational plan for work with personnel 249
5.2.2. Content of the operational plan of work with personnel 251
5.3. Personnel Marketing 257
5.3.1. The essence and principles of personnel marketing 257
5.3.2. HR Marketing Information Function 259
5.3.3. HR Marketing Communication Function 265
5.4. Planning and forecasting staffing needs 268
5.5. Labor indicators in the workforce planning system 279
5.6. Labor productivity planning 290
CHAPTER 6 HUMAN RESOURCES MANAGEMENT TECHNOLOGY 310
6.1. Recruitment, selection and recruitment of personnel 310
6.1.1. Sources of recruitment organization 310
6.1.2. Requirements for candidates for filling a vacant position 314
6.1.3. Organization of the selection process for applicants for the vacant position 326
6.2. Selection and placement of personnel 330
6.3. Business Appraisal of Personnel 339
6.4. Socialization, vocational guidance and labor adaptation of personnel 349
6.4.1. The essence of personnel socialization 349
6.4.2. The essence and types of career guidance and adaptation of personnel 353
6.4.3. Organization of management of vocational guidance and adaptation of personnel 362
6.5. Fundamentals of the organization of personnel work 368
6.5.1. The essence and tasks of the organization of labor. Scientific organization labor 366
6.5.2. The content and principles of the scientific organization of labor 369
6.5.3. Managerial work. Features and specifics 375
6.5.4. Organization of managerial work 377
6.6. Laying off personnel 381
6.7. Automated Information Technology personnel management 388
CHAPTER 7 PERSONNEL DEVELOPMENT MANAGEMENT TECHNOLOGY 408
7.1. Social Development Management 408
7.1.1. Social development organizations as an object of management 408
7.1.2. The main factors of the social environment 410
7.1.3. Control social protection staff 415
7.1.4. Tasks and functions social service 419
7.2. Organization of personnel training 424
7.2.1. Basic Learning Concepts and Concepts 424
7.2.2. Types of personnel training 426
7.2.3. Personnel training methods 428
7.2.4. The role of the personnel management service in organizing personnel training 430
7.3. Organization of personnel certification 432
7.4. Control business career staff 442
7.4.1. Career Concept and Stages 442
7.4.2. Business Career Management 451
7.5. Management of service and professional advancement of personnel 456
7.6. Control personnel reserve 464
7.6.1. The essence and procedure for the formation of the personnel reserve 464
7.6.2. Planning and organization of work with a reserve of personnel 466
7.6.3. Control over the work with the personnel reserve 471
7.7. Human Resources Innovation 472
7.7.1. Innovative potential of the organization's personnel 472
7.7.2. Preconditions for HR innovation 479
7.7.3. Management of innovations in HR work 465
CHAPTER 8 STAFF MANAGEMENT OF THE ORGANIZATION 491
8.1. The theory of personality behavior in an organization 491
8.2. Theoretical basis motivation and stimulation labor activity staff 503
8.2.1. The essence of work motivation 503
8.2.2. The essence of labor incentives 507
8.2.3. Motivational core of the organization's personnel 511
8.3. Material and non-material incentives for staff 515
8.3.1. Material incentives for staff 515
6.3.2. Non-material incentives for staff 523
6.4. Management of motivation and stimulation of labor activity 530
6.4.1. Management system for motivation and work incentives 530
8.4.2. Formation of a system of motivation and stimulation of labor activity 534
8.5. Business Ethics 537
6.5.1. General patterns of interpersonal relationships 537
8.5.1. External appearance business person 539
6.5.1. Fundamentals of Rhetoric 539
8.5.1. Maintaining business conversation 541
8.5.2. Ethics of Telephone Communication 543
8.5.3. Criticism Rules 544
8.6. Organizational Culture 545
8.6.1. Essence and structure organizational culture 545
8.6.2. Organizational culture functions 550
8.6.3. Methods for studying organizational culture 551
6.6.1. Types of organizational culture and their characteristics 555
8.6.1. Organizational Culture Management Techniques 562
8.7. Conflict and stress management 568
8.7.1. Organization of conflict and stress management 568
8.7.2. Conflict Management Techniques 571
8.7.3. Stress Management Techniques 578
8.8. Safety, working conditions and discipline of personnel 580
8.8.1. Security of the organization and its personnel 580
8.8.2. Working conditions of personnel 586
8.8.3. Personnel discipline 592
8.8.4. Personnel turnover management 594
CHAPTER 9 EVALUATION OF THE PERFORMANCE OF THE PERSONNEL OF THE ORGANIZATION 604
9.1. Analysis and description of work (position) and workplace 604
9.2. Assessment of the results of the work of the organization's personnel 616
9.3. Evaluation of the performance of the personnel management divisions and the organization as a whole 626
9.3.1. Evaluation of the performance of management units of the organization 626
9.3.2. Assessment of the activities of personnel management divisions 633
9.4. Estimation of personnel costs of the organization 640
9.5. Assessment of the economic and social efficiency of projects to improve the system and technology of personnel management 646
9.5.1. The procedure for calculating the economic and social efficiency of projects to improve the system and technology of personnel management 646
9.5.2. Grade economic efficiency projects to improve the system and technology of personnel management 652
9.5.3. Assessment of the social efficiency of projects to improve the system and technology of personnel management 660
9.5.4. Assessment of costs associated with improving the system and technology of personnel management 666
9.6. Personnel audit 670
BIBLIOGRAPHY 678

Kibanov, A. Ya. Organization personnel management: workshop [Text]: textbook. manual, rivers. Ministry of Defense of the Russian Federation / ed. AND I. Kibanova. - M.: INFRA - M, 2008 .-- 364p.

For the first time in the domestic educational literature, an extensive practical (applied) material (business games, practical situations, tasks) has been systematized in all sections of the organization's personnel management course: human resources labor activity, personnel management methodology and the formation of an organization's personnel management system, personnel management strategy and planning of personnel work in an organization, personnel management technology and its development, personnel motivation and behavior management, assessment of personnel performance and the economic efficiency of projects to improve the organization's personnel management.

To date, this is the most complete tutorial, intended for those who study the problems of personnel management in an organization - not only for students, postgraduate students of universities, but also for students of other levels and forms of education. It will also be useful for managers and specialists involved in the formation of the personnel management system and the management system of the organization as a whole.

Kibanov, A. Ya. Organization personnel management [Text]: textbook, rec. RF Ministry of Defense / ed. AND I. Kibanova. - M.: INFRA - M, 2011 .-- 695s.

The textbook, prepared by scientists of the Department of Personnel Management of the State University of Management, discusses issues that are of key importance for specialists in personnel management and managers of organizations in the broad sense of the word: the theory of human resources management, methodology of personnel management and the formation of an organization's personnel management system, strategic personnel management and personnel planning. work in the organization, the technology of personnel management and its development, as well as issues of managing the behavior of the organization's personnel and assessing the results of its activities.

For undergraduate and graduate students studying the problems of personnel management of an organization, as well as specialists involved in the formation of the personnel management system and management systems of the organization as a whole, working with personnel in the market conditions of the functioning of the domestic economy.

Kibanov, A. Ya. Personnel management of the organization: actual technologies of recruitment, adaptation and certification [Text]: textbook / A.Ya. Kibanov. - M.: KnoRus, 2010 .-- 416p.

The concept and principles of selection of candidates for recruitment are considered; contact and non-contact methods for assessing applicants, assessing candidates using testing. Application experience is covered modern technologies hiring and evaluating personnel in the selection, career guidance, adaptation and certification. Particular attention is paid to the issues of selection and recruitment in international organizations. Attachments are included to help the reader apply this material in daily practice.

Kovaleva, S.V. Work with personnel, a systematic approach [Text]: textbook / SV Kovaleva. - M.: Alfa-Press, 2008 .-- 248p.

The main provisions of the standardization of human resource management activities, taking into account the requirements international standards ISO; structure of key figures for planning analysis; provisions on the procedure for attestation and standard provisions on remuneration, benefits, compensations and other payments of a social nature.

Korotkov, E.M. The concept of Russian management [Text]: Educational. allowance: rivers. Ministry of Defense of the Russian Federation. - M.: Publishing and consulting company "Deka", 2004. - 894p.

One of the versions is offered to your attention computer programs learning developed in State University management.

Its use opens up new opportunities in education technology: systemic presentation of knowledge, visualization of the concept, regulation of the processes of assimilation of educational material, deep rating assessment of the quality of training, choice of options for mastering the course, and, consequently, individualization of the educational process. Recommended by the Council of the Educational and Methodological Association of Russian universities for education in the field of management as a textbook for the specialty "Management of the organization".

Description:The textbook, prepared by scientists of the Department of Personnel Management of the State University of Management, discusses issues that are of key importance for specialists in personnel management and managers of organizations. in a broad sense of the word: the theory of human resources management, the methodology of personnel management and the formation of the organization's personnel management system, strategic personnel management and planning of personnel work in the organization, the technology of personnel management and its development, as well as issues of managing the behavior of the organization's personnel and evaluating the results of its activities.

For undergraduate and graduate students studying the problems of personnel management of an organization, as well as specialists involved in the formation of the personnel management system and management systems of the organization and the whole, working with personnel in the market conditions of the functioning of the domestic economy.

FOREWORD

Chapter I HUMAN RESOURCES OF LABOR ACTIVITY

1.1. Historical development of labor and business enterprise

1.2. Management theories about the role of a person in an organization

1.3. Social policy of the state and organization

1.4. Sociology of Labor and Organizations

1.4 1 ... Sociologist of Labor as a scientific discipline

1.4.2. Social functions of labor

1.4.3. Labor connection with other species activities

1.4.4. The main concepts of labor sociology

1.4.5. Labor Sociology Methods

1.4.6. Sociology of organizations

1.5. Labor resources, personnel and labor potential of the organization

1.6. Social and labor relations, labor market and staff employment

1.6.1. Socially - labor relations and I in a market economy

1.6.2. Corpse market and its characteristics

1.6.3. Employment

1.6.4. Unemployment

1.6.5. Domestic markets t ore and employment of the organization's personnel

1.7. State system of human resources management

CHAPTER 2 PERSONNEL MANAGEMENT METHODOLOGY OF THE ORGANIZATION

2.1. HR philosophy

2.2. Personnel management concept

2.3. Regularities and principles of personnel management

2.4. Personnel management methods

2.5. Methods for building a personnel management system

CHAPTER 3 PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION

3.1. Organizational design of a personnel management system

3.1.1. Concept, stages and stages of organizational design

3 1.2. Characteristics of the stages of organizational design

3.2. Purposes and functions of the personnel management system

3.3. Organizational structure of the personnel management system

3.4. Personnel and documentation support of the personnel management system

3.4.1 Staffing

3.4.2. Documentation support

3.5. Information and technical support of the personnel management system

3.5.1. Information support of the organization's personnel management system

3.5.2. Technical support of the organization's personnel management system

3.6. Normative, methodological and legal support of the personnel management system

3.6.1. Regulatory and methodological support

3.6.2. Legal support.

CHAPTER 4 STRATEGIC PERSONNEL MANAGEMENT OF THE ORGANIZATION

4.1. Personnel policy of the organization - the basis for the formation of a personnel management strategy

4.2. Strategic management of the organization as the initial prerequisite for the strategic management of its personnel

4.3. The system of strategic personnel management of the organization

4.4. HR strategy of the organization

4.5. HR strategy implementation

CHAPTER 5 PLANNING OF WORK WITH THE PERSONNEL OF THE ORGANIZATION

5.1. Fundamentals of workforce planning in an organization

5.1.1. The essence, goals and objectives of workforce planning

5.1.3. Workforce planning levels

5.1.4. Workforce planning requirements

5.1.5 HR Controlling and HR Planning

5.2. Operational plan of work with personnel

5.2.1. The structure of the operational plan of work with personnel

5.3. Personnel marketing

5.3.1. The essence and principles of personnel marketing

5.3.2. Personnel Marketing Information Function

5.3.3. Personnel marketing communication function

5.4. Planning and forecasting staffing needs

5.5. Labor indicators in the workforce planning system

5.6. Labor productivity planning

CHAPTER 6 PERSONNEL MANAGEMENT TECHNOLOGY

6.1. Recruitment, selection and recruitment of personnel

6.1.1. Sources of recruiting

6.1.2. Requirements for candidates to fill a vacant position

6.1.3. Organization of the selection process for applicants for a vacant position

6.2. Selection and placement of personnel

6.3. Business staff appraisal

6.4. Socialization, career guidance and labor adaptation of personnel

6.4.1. The essence of staff socialization

6.4.2. The essence and types of career guidance and adaptation of personnel

6.4.3. Organization of management of vocational guidance and adaptation of personnel

6.5. Fundamentals of the organization of personnel work

6.5.1. The essence and tasks of the organization of labor. Scientific organization of labor

6.5.3. Managerial work. Features and specifics

6.5.4. Organization of managerial work

6.6. Release of personnel

6.7. Automated information technologies for personnel management

CHAPTER 7 PERSONNEL DEVELOPMENT MANAGEMENT TECHNOLOGY

7.1. Social Development Management

7.1.1. Social development of the organization as an object of management

7.1.2. The main factors of the social environment

7.1.3. Department of social protection of personnel

7.1.4. Tasks and functions of the social service

7.2. Organization of personnel training

7.2.1. Basic concepts and concepts of learning

7.2.2. Types of personnel training

7.2.3. Personnel training methods

7.2.4. The role of the personnel management service in the organization of personnel training

7.3. Organization of personnel certification

7.4. Personnel business career management

7.4.1. Career concept and stages

7.4.2. Business career management

7.5. Management of service and professional advancement of personnel

7.6. Talent pool management

7.6.1. The essence and procedure for the formation of the personnel reserve

7.6.2. Planning and organization of work with a reserve of personnel

7.6.3. Control over the work with the personnel reserve

7.7. Human Resources Innovation

7.7.1. The innovative potential of the organization's personnel

7.7.2. Preconditions for HR innovation

7.7.3. Management of innovations in HR work

CHAPTER 8 STAFF MANAGEMENT OF THE ORGANIZATION

8.1. The theory of personality behavior in the organization

8.2. Theoretical foundations of motivation and stimulation of labor activity of personnel

8.2.1 The essence of work motivation

8.2.2. The essence of labor incentives

8.2.3. The motivational core of the organization's personnel

8.3. Material and non-material incentives for staff.

8.3.1. Material incentives for staff

8.3.2. Non-material incentives for staff

8.4. Management of motivation and stimulation of labor activity

8.4.1. The system of management of motivation and stimulation of labor activity

8.4.2. Formation of a system of motivation and stimulation of labor activity

8.5. Business ethics

8.5.1. General patterns of interpersonal relationships

8.5.2. The appearance of a business person

8.5.3. Foundations of rhetoric

8.5.4. Conducting a business conversation

8.5.5. Ethics of telephone communication

8.5.6. Criticism rules

8.6. Organizational culture

8.6.1. The essence and structure of organizational culture

8.6.2. Organizational culture functions

8.6.3. Organizational culture study methods

8.6.4. Types of organizational culture and their characteristics

8.6.5. Organizational culture management methods

8.7. Conflict and stress management

8.7.1. Organization of conflict and stress management

8.7.2. Conflict management techniques

8.7.3. Stress management techniques

8.8. Safety, working conditions and discipline of personnel

8.8.1. Security of the organization and its personnel

8.8.2. Staff working conditions

8.8.3. Personnel discipline

8.8.4. Personnel turnover management

CHAPTER 9 EVALUATION OF THE PERFORMANCE OF THE PERSONNEL OF THE ORGANIZATION

9.1. Analysis and description of work (position) and workplace

9.2. Assessment of the results of the work of the organization's personnel

9.3. Evaluation of the performance of personnel management units and the organization as a whole

9.3.1. Evaluation of the results of the activities of the management departments of the organization

9.3.2. Assessment of the activities of personnel management divisions

9.4. Estimating the costs of the organization's personnel

9.5. Assessment of the economic and social efficiency of projects to improve the system and technology of personnel management

9.5.1. The procedure for calculating the economic and social efficiency of projects to improve the system and technology of quail management

9.5.2. Assessment of the economic efficiency of projects to improve the system and technology of personnel management

9.5.3. Assessment of the social effectiveness of projects to improve the system and technology of personnel management

9.5.4. Assessment of costs associated with improving the system and technology of personnel management

9.6. Personnel audit

BIBLIOGRAPHY

Archive size 21.5 MB

For the first time in the domestic educational literature, extensive practical (applied) material (business games, practical situations, tasks) has been systematized in all sections of the organization's personnel management course: human resources of labor activity, personnel management methodology and the formation of an organization's personnel management system, personnel management strategy and personnel planning. work in the organization, technology of personnel management and its development, management of personnel motivation and its behavior, assessment of the results of personnel activities and the economic efficiency of projects to improve the organization's personnel management.
To date, this is the most complete textbook intended for those who study the problems of personnel management in an organization - not only for students, graduate students of universities, but also for students of other levels and forms of education. It will also be useful for managers and specialists involved in the formation of the personnel management system and the management system of the organization as a whole.

The need for specialists with modern deep knowledge in the field of personnel management is currently greatest in the management system of the domestic economy, and primarily in the organizations of its main link, where significant changes are taking place in the management of the organization as a whole and in the personnel management system in particular. The main burden in the implementation of these changes is borne by personnel management specialists, therefore, it depends on how fully they will be armed with such knowledge and, most importantly, how skillfully and effectively they can apply it in practice, depends on how organizations adapt to market conditions and requirements. and how they achieve their goals.

It should be noted that fundamental textbooks and monographs in the field of theory and methods of personnel management have been published by now. However, a deficit remains educational literature, covering a practical range of issues in personnel management, capable of equipping managers and those who are preparing to become them, professional knowledge and practical skills.

The proposed study guide contains business games, practical situations and tasks for all sections of the personnel management course. Its structure, which is important to emphasize, reflects the content of the textbook "Personnel Management of the Organization". It is useful to consider both of these works as a whole (although each of them has an independent value). Therefore, when conducting classes for this workshop, it is necessary to use the materials of the textbook as methodological instructions.

TABLE OF CONTENTS
INTRODUCTION 5
CHAPTER 1 LABOR HUMAN RESOURCES 7
1.1. SOCIOLOGY OF LABOR AND ORGANIZATIONS 7
1.2. HUMAN RESOURCES, PERSONNEL AND LABOR CAPACITY OF THE ORGANIZATION 11
1.3. SOCIAL AND LABOR RELATIONS, LABOR MARKET AND EMPLOYMENT 18
1.4. STATE LABOR MANAGEMENT SYSTEM 27
CHAPTER 2 PERSONNEL MANAGEMENT METHODOLOGY OF THE ORGANIZATION 32
2.1. HUMAN RESOURCES MANAGEMENT CONCEPT 34
2.2. PERSONNEL MANAGEMENT TECHNIQUES 34
2.3. METHODS FOR BUILDING A PERSONNEL MANAGEMENT SYSTEM 42
CHAPTER 3 PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION 49
3.1. ORGANIZATIONAL PERSONNEL MANAGEMENT SYSTEM 49
3.2. PURPOSES AND FUNCTIONS OF THE PERSONNEL MANAGEMENT SYSTEM 58
3.3. ORGANIZATIONAL STRUCTURE OF PERSONNEL MANAGEMENT SYSTEM 73
3.4. HUMAN RESOURCES AND DOCUMENTATION SUPPORT OF THE PERSONNEL MANAGEMENT SYSTEM 78
3.5. REGULATORY AND METHODOLOGICAL SUPPORT OF THE PERSONNEL MANAGEMENT SYSTEM 93
CHAPTER 4 STRATEGIC PERSONNEL MANAGEMENT OF THE ORGANIZATION 100
4.1. STRATEGIC MANAGEMENT OF AN ORGANIZATION AS A BACKGROUND FOR STRATEGIC MANAGEMENT OF ITS PERSONNEL 100
4.2. STRATEGIC PERSONNEL MANAGEMENT SYSTEM OF THE ORGANIZATION 104
4.3. STAFF MANAGEMENT STRATEGY OF THE ORGANIZATION 108
4.4. PERSONNEL MANAGEMENT STRATEGY IMPLEMENTATION 110
CHAPTER 5 PLANNING OF WORK WITH THE PERSONNEL OF THE ORGANIZATION 113
5.1. FRAMEWORK FOR HUMAN RESOURCES PLANNING IN AN ORGANIZATION 113
5.2. STAFF OPERATIONAL PLAN 115
5.3. MARKETING STAFF 116
5.4. PLANNING AND FORECASTING STAFF NEEDS 125
5.5. PLANNING OF LABOR INDICATORS. 135
5.6. LABOR PRODUCTIVITY PLANNING 140
5.7. LABOR RATING AND PERSONNEL CALCULATION 147
CHAPTER 6 PERSONNEL MANAGEMENT TECHNOLOGY 152
6.1. RECRUITING, SELECTING AND RECEIVING STAFF 152
6.2. PERSONNEL RECRUITMENT AND POSITIONING 180
6.3. BUSINESS ASSESSMENT OF PERSONNEL 190
6.4. LABOR ADAPTATION OF PERSONNEL 199
6.5. BASICS OF PERSONNEL LABOR ORGANIZATION 202
6.6. RELEASE OF STAFF 205
CHAPTER 7 PERSONNEL DEVELOPMENT MANAGEMENT TECHNOLOGY 2 14
7.1. SOCIAL DEVELOPMENT MANAGEMENT 214
7.2. STAFF TRAINING ORGANIZATION 217
7.3. ORGANIZATION OF CERTIFICATION 222
7.4. PERSONNEL BUSINESS CAREER MANAGEMENT 231
7.5. HUMAN RESOURCES INNOVATION MANAGEMENT 237
CHAPTER 8 STAFF MANAGEMENT OF THE ORGANIZATION 2 44
8.1. THEORY OF PERSONAL BEHAVIOR IN ORGANIZATION 244
8.2. PERSONNEL EMPLOYMENT MOTIVATION 252
8.3. PERSONNEL REMUNERATION 263
8.4. BUSINESS ETHICS 290
8.5. ORGANIZATIONAL CULTURE 299
8.6. CONFLICT AND STRESS MANAGEMENT 305
8.7. SAFETY OF THE ORGANIZATION, LABOR AND HEALTH OF PERSONNEL 319
CHAPTER 9 EVALUATION OF THE PERFORMANCE OF THE PERSONNEL OF THE ORGANIZATION 3 2 5
9.1. EVALUATION OF LABOR RESULTS OF THE PERSONNEL OF THE ORGANIZATION 325
9.2. EVALUATION OF THE PERFORMANCE OF THE PERSONNEL MANAGEMENT UNITS AND THE ORGANIZATION IN GENERAL 334
9.3. ASSESSMENT OF ECONOMIC EFFICIENCY OF PERSONNEL MANAGEMENT SYSTEM AND TECHNOLOGY IMPROVEMENT PROJECTS 343
RECOMMENDED REFERENCES 362


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