Planning Motivation Control

Personal qualities and abilities. Personal qualities of a business person. Brevity and completeness of information. Business and professional qualities of a leader. What does an employer need

One of the guarantees of the success of any activity is the professionalism of the person involved, therefore it is so important to look at business qualities employee. They make it possible to understand what he is capable of, what can be entrusted to him. It is advisable to analyze them when applying for a job; it is also important to remember about personal qualities, on which behavior with colleagues and management often depends. The list of those and others varies for different professions... They can be changed if necessary to advance the career ladder.

Business skills are extremely important when applying for a job

Definition

Business qualities are the ability of a person to perform functions if he has a certain level of knowledge, education, work experience and personality characteristics. Without identifying them and evaluating the employee, it is difficult to entrust him with the performance of duties and rely on their high-quality performance.

There is a different approach to defining business and professional qualities. Some are inclined to believe that professional quality the employee are the least important. The most popular position is that professionals reveal in more detail the characteristics of a specialist's properties. Business are universal qualities for different types work.

Description of personal qualities

Personal qualities when applying for a job play no less important role than business ones. Personal properties reveal the characteristics of a specialist as a person, show how he interacts with other people. Some of them are laid down from childhood, formed in the family, the other part develops in society, in the school, student collective. Some personal characteristics can only be found during labor activity, positive traits can and should be developed to achieve professional goals.

Professional and personal qualities are important for the job. They are reflected in the resume of the candidate for the position, often business results from personal ones.

With the same professional characteristics ah the employer is studying the list of personal properties. The applicant should strive to show in the resume strengths his character and personality, so that the leader makes an objective choice.

Characteristic

An approximate list of personal qualities of an employee:

  • honesty;
  • sociability;
  • responsibility and good faith;
  • hard work;
  • politeness and tact;
  • purposefulness;
  • flexibility and ability to accept someone else's point of view;
  • self-criticism, the ability to see your mistakes and admit them;
  • stress tolerance.

This list shows the positive properties that exist and negative sides personalities that are easy to identify through opposites of positive properties. It is difficult to find the ideal employee, each has both characteristics in different proportions.

Top 20 Most Popular Personal Traits in Resumes

Description of business qualities

Business qualities for hiring can be classified according to various reasons, including motivation, range of performed job responsibilities, focus on colleagues, management or counterparties, time to acquire qualities.

One of the most common and extensive classifications is the division into positive and negative. They will be considered separately, since in different situations one and the same property may be good, and in another case it may turn out to be bad.

Also, some performance characteristics are important to the boss and others to the layperson.

Positive

Among them, one can single out those that characterize the attitude towards labor duties:

  • discipline;
  • perseverance;
  • independence in making individual decisions;
  • self-learning;
  • accuracy in working with documents;
  • ability to plan and manage your time;
  • foresight;
  • creativity;
  • the ability to clearly formulate your thoughts;
  • ability to make quick decisions.

Those that show the nature of relationships with others:

  • the ability to find a common language with clients;
  • knowledge of business etiquette;
  • the ability to speak in public;
  • ability to organize events;
  • teamwork skills;
  • the ability to convince;
  • professional integrity;
  • poise, striving for the golden mean.

The list is not exhaustive, but contains basic set, which, if desired, can be supplemented with some personal qualities of the employee.

Negative

Definitely negative qualities:

  • greed;
  • quarrelsomeness;
  • resentment;
  • envy;
  • self-confidence and arrogance;
  • arrogance;
  • talkativeness and a tendency to gossip;
  • aggressiveness;
  • manifestation of laziness;
  • vindictiveness.

Some properties can be called negative under certain circumstances:

  • hyperactivity;
  • modesty;
  • straightforwardness;
  • emotionality.

Reflection in resume

When applying for a job, business and personal qualities are taken into account first of all. Without knowing the person, the employer can choose a suitable candidate only by a resume or interview. Sometimes the problem arises as to which qualities of an employee are most suitable for a resume. The applicant makes a mistake if he lists them in large numbers, without choosing the main ones related to this position. For the leader, this is a signal that he does not know how to isolate the necessary information.

The wording in the resume should be clear, concise, logical, not contradicting the rest of the information. It is desirable that they reflect the strengths of the individual, so that the connection between business qualities and professional achievements can be traced from the text.

Sometimes applicants for the position indicate on their resume not only their own the best sides but also the worst. This can have a double meaning: to testify to the honesty of a person and to show his shortsightedness. It is advisable to point out your shortcomings at the interview, where they will ask about it. It is important to emphasize the desire to correct your shortcomings.

An example of starting a resume correctly

Qualities for different professions

Each field of activity presupposes the presence of certain business qualities that must be indicated in the requirements for a vacancy, they are important when applying for a job.

  • for leaders, purposefulness and responsibility are important;
  • an accountant must be scrupulous and diligent;
  • the secretary cannot do without accuracy and patience;
  • the sales manager must have developed communication skills, be flexible.

What does an employer want to know about a potential employee, in addition to his education, experience and professional skills? These are usually attitudes towards work, towards other people (employees and clients) and career goals.

Personal qualities the resume should look like a short but succinct description of its benefits. It is logical to add negative qualities for a resume only if the employer requires them.

It is worth writing about yourself honestly. The deception will be revealed during the interview and will become a serious disadvantage for the applicant. It is better not to write anything than to ascribe to yourself non-existent dignities.

What qualities are better not to indicate

It directly depends on the desired position. Manager and supervisor trade organization should indicate the appropriate business qualities for the resume. Creativity or love for children is out of place here.

Sociability should not be indicated for specialties that require concentration and perseverance. And they should not be mentioned to people of creative professions: designers and artists.

It is worth writing about attractive appearance and athletic training only if they are required for a future profession.

How to avoid templates

Recruiters are annoyed by typical and hackneyed "responsibilities" with "punctuality". The applicant is automatically included in the list of identical applicants. In addition, the gaze does not linger on banal phrases. The time that a recruiter spends on viewing does not exceed half a minute.

How to get his attention? Just expand the meaning of the word as an explanation or replace it. As an example: the expression “I fulfill my duties in good faith” is better than the standard “responsibility”. "Sociability" is described in more detail if special courses and business trainings have been completed.

From the point of view of psychology, it is more useful to do without the "not" particle. As an example: "non-conflict" - benevolent, peaceful, calm.

It is more effective to expand, but concisely describe the personal strengths of the character in the resume, examples of more effective disclosure of personal qualities are given in the tables.

It happens that the employer also requires a list of shortcomings. Which negative qualities of a person are suitable for a resume is determined by the intended position.

An example of writing

We have summarized the most frequently used personal qualities for a resume in tables.

Character strengths and personal qualities of a person for a resume

Strengths for a resume

Synonymous expressions (which add or use instead of traits)

Responsible

I work conscientiously

Punctual

I always complete tasks on time

Communicable

I easily find common language with people

I always find an individual approach to the client

I try to find an approach to every child (student)

Polite

Needs no rephrasing

Always polite and calm in any conflict situation

Creative

I seek and implement original solutions even for everyday tasks

Trainee

I am constantly engaged in self-improvement, I improve my qualifications in courses and trainings, I am ready for further training

Workable

Able to work productively, focusing on ultimate goals

Stress-resistant

I keep my composure under all circumstances

Balanced

Most often it is possible to leave it like this

Initiative

Organized

Careful

Disciplined

Negative personality traits and sides of character presented as virtues

Being creative about yourself helps you find new job, even if the requirements for the vacancy are indicated in formalized terms. What if this is the first test for real interest?

It must be remembered that it is impossible to compile a universal list of characteristics for all companies. It is better to prepare several resume options and prepare to argue for what was written during the interview.

Special opinion

Ivan Dmitrievskikh

Head of HR Department Belitsoft

Personal qualities, by which the employer chooses the future employee, are divided into four groups. It is important to decide on each of them, not only to pass the preliminary selection by a recruiter, but also to stand out among other resumes on the manager's desk:

1. Flexibility in communication. It is important for any leader to know how easily you will join the team and strengthen the team, and to be sure that the amount of time spent on you during the "grinding" period is minimized. The personal qualities of this group usually include:

  • the ability to find a common language (it works better than "sociability", which many perceive as an addiction to "just play around");
  • ability to solve conflict situations;
  • a team player or a lone hero (different vacancies require different qualities - try to determine for yourself what you do best);
  • leadership skills;
  • the ability to find a balance of support and pressure to achieve common goals, etc.

2. Responsibility is very important quality, which for some reason the younger generation pays little attention to in their resumes:

  • attitude towards deadlines;
  • how much you are ready to postpone your personal life, "if tomorrow is a war";
  • attitude to quality (how to do it right - faster or better?);
  • attention to detail - you prefer to collect full information and check every detail or you understand that you can never collect 100% of the necessary information and sometimes a decision must be made when there is a lack of it;
  • attitude to problems (jambs, fakapam) - "I am not to blame" or there is an understanding of the cause-and-effect relationships of the problem that has arisen (next time, in order to prevent this, do so, and in order to reduce losses - so);
  • do you have systems thinking.

3. Motivation - internal or external - is based on your internal principles or values, or external factors are necessary:

  • "To" or "from" - achieving something (bonuses, career, status, experience) or avoidance (punishment, for example);
  • understanding the balance of pleasure and necessity - which part of the work in the previous place aroused passion, and which killed it with boredom.

4. Your energy - there is nothing worse for an employer than to hire an expensive burnt-out professional:

  • why they left their previous job (why they started looking for a job);
  • relationship with the management at the previous place;
  • what are you looking for in a new place of work;
  • what hobbies they have outside of work (usually those who have burnt out do not have them under the pretext of "no time").

All these qualities are indicated in a separate column of professional qualities or in cover letter... For example:

“For five years of work, I have rotated in three departments. I easily found a common language with colleagues in each of them. The ability to support on time has always helped in this. There were a couple of conflicts, but they were resolved pretty quickly. Unfortunately, six months ago I realized that I had reached the ceiling in professional growth. And my energy is much more than was needed there. In a new place, I am looking for an opportunity to work with a strong mentor and implement my ideas. "

Irina Verevka

Head of Recruiting at the Human Capital Development Center

When looking for a job and writing a resume, it is important to understand that the employer is interested in the result. The main question for a recruiter is: how can a potential employee make the company better? Therefore, it is preferable to formulate personal qualities for a resume in the soft skills format, that is, flexible non-specialized skills and competencies. Their presence allows the employee to solve non-standard tasks, effectively interact with the team, and manage his own performance.

The formulation of personality traits in soft skills format with an indication of specific results makes the resume more presentable and professional. It helps the employer understand what a potential employee can achieve.

But when describing personal qualities, the applicant often oversaturated the resume with them. Therefore, before formulating the next paragraph, think about whether it is really necessary? A sense of proportion is very important. Many characteristics raise doubts among recruiters and provoke questions. For example, you indicated a quality like "charisma". Can you explain how it manifests itself and how to evaluate it?

If the employer still has questions, be ready to confirm your personal qualities. Prepare some examples to prove you are serious about business and take responsibility. When in doubt, refuse to indicate this or that trait. If you do not include anything necessary for the job on your resume, the interviewer will ask leading questions himself.

Kristina Korepina

hr-marketing specialist

This article has a great paraphrasing table for overused descriptive adjectives. But I propose to go even further and designate personal qualities through examples from practice. That is: “I come to meetings in 5 minutes to have time to get used to it” - this phrase is about punctuality, about responsibility and about good breeding.

Or “To any incoming letter in the mail, I reply that the letter is in progress. And this is not an auto-answer ”- this is about a high accounting service, about customer focus.

Such storytelling will accurately catch hr's sliding gaze and at the same time reveal you as a creative person!

The personality on your resume should highlight your strengths in the business environment and not be clichéd. Template characteristics in best case will not read, at worst - they will think that you copied them from another resume or did not consider it necessary to devote time and attention to your own wording (and here the resume will lose several points in the eyes of the employer).

To list the personal qualities to add to your resume:

  • remember your last birthday in the company: what did you want? how were you characterized? what your colleagues, subordinates, manager, partners have said about you;
  • Think back to 2-3 challenging work tasks in the last year: how did you succeed in them? what were your personal qualities that helped? thanks to what qualities did you overcome difficulties on the way;
  • look at the two resulting lists, mark the overlapping ones, evaluate the rest, form your own list to add to the resume (3-5 points).

Sometimes, if it is difficult to write personal qualities in a resume, it is better not to write them at all. The only thing - in this case, get ready to be asked about them in an interview, and you will most likely have to talk about them.

Victor Nazarishin

Head of HR SIM-NETWORKS

On the one hand, the personal qualities (soft skills) that will allow a person to be effective in the position are indicated in the professionogram and the profile of the position, which is created on the basis of the corresponding professionogram. Read these documents before deciding on your personal list.

On the other hand, when a recruiter publishes a vacancy, describes the requirements for the personality traits of the person that the company is looking for on this position... Ideally, define a summary list of personal qualities that correspond to both the professiogram and the employer's requirements. These personal qualities and their manifestation are of interest to the employer.

Taking into account that the requirements of employers are different and they do not always coincide with the classical vision of the professiogram ( expert review), it is recommended to describe personal qualities not in a resume, but in a cover letter!

First of all, focus the employer's attention on those personal qualities that are important in your profession. For example, it is important for a project manager to be able to manage time wisely and be punctual. And if you are applying for a position that involves monotonous monotonous work, you should declare your perseverance, consistency and love of order.

Well, you should avoid cliches - the standard "sociability" and "stress resistance" in your resume will be ignored at best.

The qualities of most specialists are divided into three groups: professional, personal and business.

The professional include those that characterize any competent specialist and the possession of which is only a necessary prerequisite for the performance of his duties as a leader. They are:

  • - high level of education, production experience, competence in the relevant profession;
  • - breadth of views, erudition, deep knowledge not only of their own, but also of related fields of activity;
  • - striving for constant self-improvement, critical perception and rethinking of the surrounding reality;
  • - search for new forms and methods of work, help others, their training;
  • - the ability to plan your work, etc.

There are three groups of skills that form the basis professional activity leader: conceptual (at the highest level, its share reaches 50%), interpersonal and special (technical). At the lower levels of government, its share is also about 50%.

The personal qualities of a leader should also not differ much from the qualities of other employees who want to be respected and reckoned with. Mention may be made here:

  • - high moral standards; - physical and psychological health; - internal and external culture;
  • - justice, honesty; - responsiveness, caring, kindness to people; - optimism, self-confidence.

However, a person is made a leader not by professional or personal, but by business qualities, which must be attributed to:

  • - knowledge of the organization, the ability to provide its activities with everything necessary, to set and distribute tasks among the executors, to coordinate and control their implementation, to induce to work;
  • - vigor, dominance, ambition, striving for power, personal independence, leadership in any circumstances, and sometimes at any cost, an overestimated level of aspirations, courage, decisiveness, assertiveness, will, exactingness, uncompromising in asserting their rights;
  • - contact, sociability, the ability to win over people, to convince them of the correctness of their point of view, to lead;
  • - Purposefulness, initiative, efficiency in solving problems, the ability to quickly choose the main thing and concentrate on it, but if necessary, it is easy to reorganize;
  • - responsibility, the ability to manage oneself, one's behavior, working time, relationships with others, educate them;
  • - the desire for transformations, innovations, the willingness to take risks yourself and entice subordinates with you, etc.

Requirements for managers in relation to these qualities are not the same for different levels management.

On the grassroots, for example, decisiveness, sociability, some aggressiveness are valued; in the middle - mostly the ability to communicate, partly conceptual skills; on the higher levels the first place is given to the ability to think strategically, assess the situation, set new goals, carry out transformations, and organize the creative process of subordinates.

According to management experts, the rarest quality of a leader at all levels is objectivity.

Since a manager of any level not only organizes and directs the work of employees, but, if necessary, influences their behavior, including off-duty, he must be well prepared pedagogically.

There are a number of national characteristics that complicate the development of leadership qualities in Russian managers. Some of them are due to the cultural specifics of the country, others are due to the recent past of Russian organizations and enterprises, and still others are associated with the youth of Russian business. Key features include the following:

  • - the dominance of personal relationships over professional ones. This situation can be considered normal only at the stage when companies are just being formed and loyalty is more important than professionalism. But in established firms, they serve as a hindrance to making optimal decisions. In many Russian organizations in fact, an alternative hierarchy has developed, built on personal connections and often contradicting the requirements of the case;
  • - the inability to work in a team, which today becomes an obstacle, especially in such organizations as legal and consulting firms, research and production companies;
  • - excessive control and unclear distribution of responsibilities, giving rise to theft and corruption at different levels;
  • - lack of experience and culture of staff, emphasis on financial ways stimulating employees and insufficient attention to other, no less effective motivating factors - involvement in a common cause, emotional attachment to a job or a team, etc.

The graphical profile technique allows to study the personal and business qualities of a leader, which consists in the fact that experts (senior managers, colleagues, subordinates) assess the frequency of manifestation of the qualities listed in the list or formulated independently on a 5-point scale.

Then a graph is built on which the assessment factors are laid down horizontally, and its upper and lower boundaries are laid down vertically. Within their framework, the following are distinguished: superzone, prospective, potential and nominal zones.

To determine the upper and lower boundaries, the maximum and minimum assessments of qualities for a given set of studied managers can be used, and for the internal boundaries of the zones - averaged ones (calculations are carried out with an accuracy of 0.1 points). Individual profiles of the assessed managers are superimposed on the overall chart, making it easier to compare them.

It is necessary to say separately about the specifics of the manifestation of business qualities in women. They, as a rule, adapt worse than men to leadership positions due to the need to combine difficult working conditions, irregular working hours and household chores.

In addition, women as a whole are less mentally stable, independent, proactive, brave, able to control themselves, overcome difficulties, and retire earlier.

Often, a professionally well-trained woman cannot adapt to the stereotype of management, tailored according to the male model and assuming as a positive model the presence of purely masculine qualities - rigidity, assertiveness, authoritarianism, a tendency to impersonal management, moral asceticism. In this situation, a woman must break herself and accept a model of behavior that is contrary to her nature (this is what the first women leaders did), which affects her usual way of life, or make enormous efforts to establish a female management style. The current generation of women leaders are already developing their own approaches based on their experience.

Therefore, women are more likely to be content with middle posts or lead small organizations(subdivisions) with a simple structure.

But in any case, women in leadership positions differ significantly from women in general (male managers are more typical than women, representatives of the same gender). They must have more strengths and fewer weaknesses, be able to manage subordinates, and be more demanding than men in order to be successful.

The main characteristics of strong managers in Russian firms are:

  • - deliberate search for contacts with employees in the workplace; - the desire to increase their authority;
  • - maintaining independence in judgments and actions; - the desire to create a workable team and rely on it in work; - the ability to block the intervention of top management; - the inexorableness of demands for the implementation of their own recommendations; - the desire to develop their own position; - the ability to correctly distribute responsibilities; - the desire to have clear goals of work and development; - lack of attempts to evade decision-making; - ability to achieve a unified way of thinking and acting.

Signs of a weak leader include:

  • - inability to assess problems and predict the development of the situation; set goals; - the use of stereotypical approaches; - overestimated self-esteem, the desire for self-affirmation at any cost; - an attempt to do everything yourself: participate in everything, do several things at the same time, which is why he always does not have time;
  • - work late, 10-14 hours, often seven days a week; - littered with papers, many of which have not been read and scattered haphazardly on the table; - postponing decisions until tomorrow or making hasty decisions; - endless search for better decisions instead of correct ones; - presentation of reality in black and white; the tendency to make an elephant out of a fly, to pay a lot of attention to secondary issues; - the desire to get rid of responsibility and to blame others; search for a scapegoat; - the manifestation of excessive emotional reactions, etc.

The foundations of a leader's success are:

Interest and creative position; - ability to cooperate, motivate subordinates; - ability to see the main thing; - willingness to change and manage them; - broad outlook; - ability to manage oneself and one's time; - willingness to maintain contacts with subordinates; - independence in judgments and actions ; - exactingness; - having one's own position in relation to the goal of work and development; - the ability to correctly distribute responsibilities; - the willingness to take responsibility for decision-making, risk; - the ability to create a team, etc.

In conclusion, I must say about the image of the leader. It is shaped by the furnishings of the office, clothing, appearance, behavior, neatness, taste, etc. All of them, in a certain way, are symbols that must correspond to the affairs and position of the company.

IN office space it is better to emphasize equality: for example, in the reception area, place chairs in a row, and not opposite each other, do not hang the office with photographs of bosses and awards, because this creates an idea of ​​the hierarchy of the organization and the ideology of its internal life.

Subordinates are impressed by a leader who admits mistakes, does not try to evade responsibility, and makes decisions boldly.

Resume writing is perceived by many people as listing all the positive personal qualities.

Moreover, they are not even always really available, but are abstract. But what is really important to indicate on the resume in order to get a good place work?

Resume as a price list

A resume, in its essence, is precisely a price list, because each line of it declares the value of a person as a specialist and employee.

The fewer functions he is able to perform, the cheaper his services will cost and vice versa.

The "price" of a person is made up of those qualities that the employer wants to see in the applicant. That is, an economist and, for example, a chef needs a different set of qualities, a different price list.

Assess yourself soberly

Starting to indicate all his good qualities in a resume, a person must first of all adequately assess himself professionally. As a rule, all unsuccessful attempts to get a job or promotion are due to overestimated or, on the contrary, underestimated self-esteem, leading to an incorrectly composed resume.

Thus, you need to soberly assess your abilities and understand what specific knowledge and skills are at their best. They should be indicated in the resume.

At the same time, it is worth considering the resume of other applicants for the position, to understand where they are superior and also reflect this in your list.

Personal characteristics should only be emphasized if the employer's requirements are not qualified.

The qualities of a person for a resume. List

An example list looks like this, but it is certainly not completely exhaustive:


Positive

It is not enough just to indicate all your best qualities in the resume, they also need to be justified. The rule of the "golden mean" works here - to excessively praise and describe at length all your positive sides a person should not.

The resume should not exceed 1-1.5 pages, moreover, the employer has neither the time nor the desire to read someone's stories about themselves.

You can imagine yourself in the place of the head of the organization, understand what he needs, and slightly embellish the necessary this place quality, describe them in a concise and concise form.

Highlighting the business sides

Whether a person will be hired is influenced not so much by his personal qualities as by his professional qualities. Therefore, it is on them that the main emphasis should be placed.

It's not worth listing all your skills. Much in this matter depends on the position for which the person is applying. Different business qualities will be preferable for the manager and for the accountant.

Therefore, you need to look at the text of the vacancy announcement, look professional requirements and indicate in your resume exactly those that are available.

It is also worth describing business qualities briefly, in one sentence, for example: "Six years of work as a deputy chief accountant."

It is important to ensure that business and personal qualities do not conflict with each other.

Negative

If the employer does not ask you to indicate separately bad qualities in the resume, then you do not need to do this yourself.

Examples of qualities that are likely to be perceived as negative are:


Strengths and weaknesses in the resume

When specifying the positive and negative qualities of a person in a resume, you need to be extremely careful. Much depends on the specific position and corporate culture companies - in one situation, some quality will be perceived as positive, and in another, as negative.

An accountant doesn't need leadership or charisma. From the list above, it is enough to choose 5-10 personal qualities, which are the strengths of the personality and meet the requirements of the employer.

It goes without saying that personnel officers are directly interested in the fact that a person who wants to get a position independently evaluates himself and his abilities, presenting everything in paper form.

Therefore, in order to facilitate their work, they have compiled a list of tips, guided by which you can like the prospective bosses:

  1. The resume must be written in a low key, humor is inappropriate here. Unless, of course, we are talking about a creative and creative position;
  2. Template copied from somewhere resumes will not be successful because personnel officers are well aware of such tricks;
  3. More than 5 professional characteristics it is not worth mentioning, and the standard "professionalism" should not be included in this list, and "stress resistance" is always highly valued;
  4. It is necessary to indicate only the qualities who are suitable for the desired position;
  5. Answer the interview it is worth exactly what was asked about, it will still not work to talk about the personnel officer, and the impression will be irretrievably ruined.

We keep the brand

Indicating strengths and hiding weaknesses, you need to be prepared for the fact that at the interview, the personnel officer may ask you to demonstrate some of them on specific example... That is, if the resume says "modesty", appearance should be appropriate.

Stress tolerance can be tested with a two-hour admission delay, during which the applicant's behavior will be monitored.

When pushing on intellectual ability, you need to be prepared to face tests. Etc. etc.

Examples of descriptions by profession

Sales Manager

Required qualities: sociability, activity, focus on results.
Will be well appreciated: competent speech, stress resistance, thinking outside the box, competent speech.

Accountant

Required qualities: attentiveness, responsibility, learning.
Will be well appreciated: resistance to stress, non-conflict, scrupulousness.

Secretary

Required qualities: competent speech, stress resistance, accuracy, diligence.
Will be well appreciated: pleasant appearance, well-groomed, neatness.

Video: How to write a resume correctly

Both personal and business qualities of an employee are important to an employer. Which abilities are more important? How to treat negative traits? Each profession has its own characteristics. How to do right choice and how to evaluate a future employee, we will tell you in our article.

Business and personal qualities

The business qualities of an employee are his ability to perform certain labor duties... The most important of these are education level and work experience. When choosing an employee, focus on the benefits that he can bring to your company.

Personal qualities characterize an employee as a person. They become important when applicants for one position have the same business qualities. Personal qualities characterize the employee's attitude to work. Focus on independence: he should not do your job, but he must cope with his to the fullest.

Business qualities Personal qualities
The level of education Accuracy
Specialty, qualification Activity
Work experience, positions held Ambition
Labor productivity Conflict-free
Analytic skills Fast reaction
Fast adaptation to new information systems Politeness
Fast learner Attentiveness
Attention to detail Discipline
Flexibility of thinking Initiative
Overtime preparedness Diligence
Literacy Sociability
Mathematical thinking Maximalism
Customer Interaction Skills Persistence
Skills business communication Resourcefulness
Planning skills Charm
Presentation skills Organization
Oratorical skills Responsible approach to work
Organizational skills Decency
Enterprise Devotion
Professional integrity Principledness
Scrupulousness Punctuality
Ability to tackle multiple projects at the same time Determination
Ability to make quick decisions Self-control
Ability to work with a lot of information Self-criticism
Strategic thinking Independence
Striving for self-improvement Modesty
Creative thinking Stress tolerance
Ability to negotiate / business correspondence Tact
Ability to negotiate Patience
Ability to express thoughts Exactingness
Ability to find a common language Hard work
Ability to teach Self-confidence
Teamwork skills Equilibrium
The ability to win people over Purposefulness
Ability to persuade Honesty
Good external data Energy
Good diction Enthusiasm
Good physical form Ethical

Choice of qualities

If the resume contains more than 5 characteristics, this is a signal that the applicant is not able to make the right choice. Moreover, the standard "responsibility" and "punctuality" have become commonplace, so if possible, ask what these mean general concepts... A prime example: the phrase "high efficiency" can mean "the ability to work with a lot of information," while you were counting on "willingness to work overtime."

Such general concepts as "motivation to work", "professionalism", "self-control", the applicant can reveal in other expressions, more specific and meaningful. Pay attention to incompatible qualities. To make sure that the applicant is honest, you can ask to illustrate the characteristics indicated by him with examples.

Negative qualities of an employee

Sometimes they are also included in the resume by the job seeker. In particular, such as:

  • Hyperactivity.
  • Excessive emotionality.
  • Greed.
  • Vindictiveness.
  • Impudence.
  • Inability to lie.
  • Inability to work in a team.
  • Restlessness.
  • Touchiness.
  • Lack of work experience / education.
  • Lack of sense of humor.
  • Bad habits.
  • Addicted to gossip.
  • Straightness.
  • Overconfidence.
  • Modesty.
  • Weak communication skills.
  • Striving to create conflict.

An applicant who has written negative qualities on a resume may be honest or may be reckless. Such an act does not justify itself, but if you want to know possible problems with this applicant, ask him to list his negative qualities. Be prepared to give the person an opportunity to rehabilitate and present negative qualities in a favorable light. For example, restlessness indicates easy adaptation and quick switching from one task to another, and straightforwardness indicates the benefits that he can bring when closing a deal.

Be prepared to give the person an opportunity to rehabilitate and present negative qualities in a favorable light.

Qualities for different professions

Certain professional qualities are needed in almost all activities. You can make it easier for applicants to work and at the same time narrow their circle by adding information about desired characteristics in a job advertisement. For an employee in the field of promotion or entertainment, the main qualities are sociability, the ability to work in a team, and have people to him. The list of winning qualities will also include: charm, self-confidence, energy. In the field of trade, the list of the best qualities will look like this: flexibility of thinking, skills of interaction with clients, the ability to negotiate, work in a team, as well as quick reaction, politeness, persistence, activity.

A leader in any area should have such professional qualities as organizational skills, the ability to find a common language and work in a team, resourcefulness, conflict-freeness, charm and the ability to teach. Ability to make quick decisions, self-confidence, attentiveness and balance are equally important.

Strengths of an employee working with a large amount of data (an accountant or system administrator): attention to detail, accuracy, quick learning, attentiveness, organization and, of course, the ability to work with a lot of information.

The characteristics of a secretary include a variety of positive qualities: skills in interaction with clients, business communication, literacy, the ability to negotiate and business correspondence, the ability to do several things at the same time. Also pay attention to good external data, attentiveness, tact and poise, diligence. Responsibility, attentiveness and stress resistance are useful in any profession. But the applicant, writing such qualities in the resume, does not always take them seriously.

Responsibility, attentiveness and stress resistance are useful in any profession. But the applicant, writing such qualities in the resume, does not always take them seriously.

Assessment of the professional qualities of the employee

In order not to waste time and money testing new hires, sometimes companies evaluate them before hiring. For this, even special personnel assessment centers have been created. A list of assessment methods for those who prefer to do it on their own:

  • Letters of recommendation.
  • Tests. This includes routine aptitude and aptitude tests, as well as personality and biographical tests.
  • Interview.
  • An examination for the knowledge and skills of the employee.
  • Role play or case studies.

The role-playing game will help you find out in practice whether the applicant is right for you. Simulate the day-to-day situation for his position and see how he handles it. For example, rate his customer interaction skills. Let your competent employee or yourself be the buyer, and the applicant will show what he is capable of. You can set a goal that he needs to achieve while playing, or simply observe the style of work. This method will tell you much more about the applicant than the column "Personal qualities" in the resume.

When deciding on the assessment criteria, you can rely on business qualities: punctuality, potential quantity and quality of work performed, experience and education, skills, etc. For greater efficiency, focus on the qualities required for the position for which the candidate being assessed applies. To be confident in an employee, consider their personality traits. You can conduct the assessment yourself in the form of a rating of candidates, placing + and - according to certain criteria, distributing them according to levels or awarding points. Avoid judging errors such as bias or stereotyping, or giving too much weight to one criterion.

Resume writing is perceived by many people as listing all the positive personal qualities.

  • Resume as a price list
  • Assess yourself soberly
  • We keep the brand

Moreover, they are not even always really available, but are abstract. But what is really important to put on your resume in order to get a good job?

Resume as a price list

A resume, in its essence, is precisely a price list, because each line of it declares the value of a person as a specialist and employee.

The fewer functions he is able to perform, the cheaper his services will cost and vice versa.

The "price" of a person is made up of those qualities that the employer wants to see in the applicant. That is, an economist and, for example, a chef needs a different set of qualities, a different price list.

Assess yourself soberly

Starting to indicate all his good qualities in a resume, a person must first of all adequately assess himself professionally. As a rule, all unsuccessful attempts to get a job or promotion are due to overestimated or, on the contrary, underestimated self-esteem, leading to an incorrectly composed resume.

Thus, you need to soberly assess your abilities and understand what specific knowledge and skills are at their best. They should be indicated in the resume.

At the same time, it is worth considering the resume of other applicants for the position, to understand where they are superior and also reflect this in your list.

Personal characteristics should only be emphasized if the employer's requirements are not qualified.

The qualities of a person for a resume. List

An example list looks like this, but it is certainly not completely exhaustive:

  • activity;
  • accuracy;
  • analytic skills;
  • ambition;
  • fast learner;
  • attentiveness;
  • politeness;
  • high efficiency;
  • flexibility;
  • discipline;
  • conscientiousness;
  • friendliness;
  • diligence;
  • initiative;
  • creativity;
  • sociability;
  • loyalty;
  • persistence;
  • reliability;
  • resourcefulness;
  • focus on results;
  • non-conflict;
  • optimism;
  • organizational skills;
  • oratory;
  • result orientation;
  • organization;
  • responsiveness;
  • responsibility;
  • decency;
  • presentable appearance;
  • enterprise;
  • adherence to principles;
  • punctuality;
  • innovation;
  • self-control;
  • independence;
  • self-criticism;
  • scrupulousness;
  • Justice;
  • ability to make quick and independent decisions;
  • stress tolerance;
  • aspiration to increase professional level, self-improvement, professional growth, development;
  • a creative approach to finding ways to accomplish assigned tasks;
  • hard work;
  • self-confidence;
  • teamwork skills;
  • the ability to adapt to changes;
  • the ability to persuade;
  • good diction;
  • purposefulness;
  • sense of humor;
  • honesty;
  • energy.

Positive

It is not enough just to indicate all your best qualities in the resume, they also need to be justified. The rule of the "golden mean" works here - a person should not excessively praise and describe at length all his positive aspects.

The resume should not exceed 1-1.5 pages, moreover, the employer has neither the time nor the desire to read someone's stories about themselves.

You can imagine yourself in the place of the head of the organization, understand what he needs, and slightly embellish the qualities necessary in this place, describe them in a short and concise form.

Highlighting the business sides

Whether a person will be hired is influenced not so much by his personal qualities as by his professional qualities. Therefore, it is on them that the main emphasis should be placed.

It's not worth listing all your skills. Much in this matter depends on the position for which the person is applying. Different business qualities will be preferable for the manager and for the accountant.

Therefore, you need to look at the text of the vacancy announcement, look at the professional requirements and indicate in your resume exactly those that are available.

It is also worth describing business qualities briefly, in one sentence, for example: "Six years of work as a deputy chief accountant."

It is important to ensure that business and personal qualities do not conflict with each other.

Negative

If the employer does not ask you to indicate separately bad qualities in the resume, then you do not need to do this yourself.

Examples of qualities that are likely to be perceived as negative are:

  • excessive emotionality;
  • inability to lie;
  • poor communication skills;
  • inability to work in a team;
  • lack of work experience;
  • lack of specialized education, etc.

Strengths and weaknesses in the resume

When specifying the positive and negative qualities of a person in a resume, you need to be extremely careful. Much depends on the specific position and corporate culture of the company - in one situation, some quality will be perceived as positive, and in another, as negative.

An accountant doesn't need leadership or charisma. From the list above, it is enough to choose 5-10 personal qualities, which are the strengths of the personality and meet the requirements of the employer.

Professional HR tips

It goes without saying that personnel officers are directly interested in the fact that a person who wants to get a position independently evaluates himself and his abilities, presenting everything in paper form.

Therefore, in order to facilitate their work, they have compiled a list of tips, guided by which you can like the prospective bosses:

  1. The resume must be written in a low key, humor is inappropriate here. Unless, of course, we are talking about a creative and creative position;
  2. Template copied from somewhere resumes will not be successful because personnel officers are well aware of such tricks;
  3. More than 5 professional characteristics it is not worth mentioning, and the standard "professionalism" should not be included in this list, and "stress resistance" is always highly valued;
  4. It is necessary to indicate only the qualities who are suitable for the desired position;
  5. Answer the interview it is worth exactly what was asked about, it will still not work to talk about the personnel officer, and the impression will be irretrievably ruined.

We keep the brand

Indicating strengths and hiding weaknesses, you need to be prepared for the fact that at the interview the personnel officer may ask you to demonstrate some of them with a specific example. That is, if the resume says “modesty,” the appearance should be appropriate.

Stress tolerance can be tested with a two-hour admission delay, during which the applicant's behavior will be monitored.

When pushing on intellectual ability, you need to be prepared to face tests. Etc. etc.

Examples of descriptions by profession

Sales Manager

Required qualities: sociability, activity, focus on results.
Will be well appreciated: competent speech, stress resistance, thinking outside the box, competent speech.

Accountant

Required qualities: attentiveness, responsibility, learning.
Will be well appreciated: resistance to stress, non-conflict, scrupulousness.

Secretary

Required qualities: competent speech, stress resistance, accuracy, diligence.
Will be well appreciated: pleasant appearance, well-groomed, neatness.

Video: How to write a resume correctly