Relevance of the development of a Model standard for the activities of a public library

Maksakova E.A., teacher

GBPOU "Bryansk Regional College of Arts"

In order to implement the state cultural policy, the Ministry of Culture Russian Federation inIn October 2014, the “Model standard for the activities of the public library” was approved, which outlined the role and place of the library in society and established minimum requirements for the goals, content, structure and conditions for the implementation of library and information services for the population. The main purpose of this document is to strengthen the cultural and educational mission of the country's public libraries.

For centuries, libraries have been collectors of the intellectual memory of nations and states. At present, libraries are the largest depositories capable of providing public use the results of the development of civilization - the treasures of history, culture, science and technological development.

The growing dynamics of technological, economic, social and cultural change pose new challenges for libraries.Public libraries should become centers of cultural education and upbringing, including organizing cultural and educational events with the participation of scientists, politicians, teachers, writers, bibliophiles, perfectly use modern information and communication technologies, provide information services in various spheres of public life, create their own local history content reflecting local history.

Public libraries should participate in the implementation of the state cultural policy, contribute to the formation of a moral, independently creative, educated person, the education of civic responsibility and patriotism.

The relevance of the development of a Model standard for the activities of a public library is due to technological innovations in modern society, in which the processes of creation, storage, access and dissemination of information, knowledge and cultural property are undergoing dramatic changes. The purpose of this Model Standard is to develop the library and information industry, streamline the activities of libraries in the context of constant social changes, determine different types activities of libraries.

The standard is a recommendation for state authorities of the constituent entities of the Russian Federation and municipal authorities. The document spells out the main tasks and principles of the libraries. The standard assumes the further development of libraries as active information agents, equal in rights actors in the network, virtual space; as custodians of cultural heritage, embodied in its funds and other information resources; as cultural and educational centers - communication platforms for intellectual development and cultural activities population of the country.

This Model Standard establishes the minimum requirements for the goals, content, structure and conditions for the implementation of library and information services for the population of the country by public libraries. The activities of public libraries should be based on the recognition of the inalienable right of all residents of the country to high-quality, timely provision of the requested (required) information to them, the method of obtaining which is a specially organized library and information service, and the result is an increase in the level of culture and the involvement of the individual in cultural and social life.

The standard developed by the Ministry of Culture of the Russian Federation is not addressed to the libraries themselves, but to their founders - the authorities of the constituent entities of the Russian Federation and the authorities local government... It is they who, in accordance with the current legislation, are responsible for the library services to the population.It is fundamentally important for libraries that the Model Standard is tied to the practice of work in the context of reform - the fulfillment of state and municipal tasks through services and works. This approach complies with the uniform requirements for the organization of library and information services for the population, defined in the latest regulatory documents: National standard GOST R 7.0.20.-2014 "Library statistics: indicators and units of calculation", Basic (sectoral) list of state and municipal services and works (Resolution of the Government of the Russian Federation of February 26, 2014 No. 151).I will dwell on the main provisions of this document.

According to the signed document in modern conditions public libraries should develop in three main directions:

Library as a cultural and educational center;

Library as an active information agent;

Library as a custodian of cultural heritage.

For the development of public libraries, it is necessary to create a library space (physical and virtual) that changes in accordance with the requirements of users and provides the ability to:

- receiving books and other types of documents in paper, audiovisual and electronic formats;

Acquisition of novelties of publishing products and periodicals;

Access to a single national electronic resource, formed in the NEB (National Electronic Library);

Receiving the necessary consulting assistance;

Using public services and receiving other socially significant and additional services;

Gaining the opportunity to spend intellectual leisure and communication, discussion of what was read and seen, advanced training and educational level.

At the same time, minimum and at the same time quite high requirements for various types of work and services provided by publicly available libraries are fixed.

The transformation of publicly available libraries in the Model Standard is proposed to be ensured by:

Technological development, implementation of information systems in work with users and internal business processes of libraries;

Adapting the internal space of libraries to the modern needs of users, creating conditions for barrier-free communication;

Recruitment of public libraries with personnel responding to the technological and informational challenges of the time, including through training and retraining of personnel.

By the decision of the collegium of the Ministry of Culture of the Russian Federation No. 21 dated December 6, 2014, the Heads of the constituent entities of the Russian Federation were recommended to introduce the Model Standard into the activities of regional and municipal libraries. The document was sent to the Heads of the constituent entities of the Russian Federation as recommendations for the further development of the activities of public libraries.

Bryansk regional science Library them. F.I. Tyutchev represented by director S.S. Grandpa andAfter reviewing and discussing the project, the chairmen of the section of the central libraries of the constituent entities of the Russian Federation prepared the following review:

The adoption of the Model Standard for the Activities of a Public Library is a significant and important factor ensuring the development of the largest system of libraries that provides access to socially significant information for all categories of Russian citizens, taking into account modern requirements for this public institution.

The project reflects the changes affecting the activities of the public library in accordance with its level (type). It is especially important that a list of minimum mandatory requirements to the types and quality of the provision of state and municipal services and the performance of work. The project reflects modern tendencies, typical for the activities of public libraries and associated primarily with participation in the creation of a single integrator of the country's electronic library resource in the digitization of library collections and providing open access to them (national electronic library, NEL).

Any standard assumes clarity and unambiguity. And we note that the document is declarative in nature and needs to be improved, in particular, on the organization of the library space, requirements for library staff, as well as detailed regulation of all library processes. For example, this document does not give a standard for receiving new receipts. The phrase “to acquire novelties of publishing products and periodicals” will not be perceived by the founder and financiers as a necessary condition for the library's existence.

It is alarming that the document does not reflect one of the most important areas in the activities of public libraries at the regional and municipal level - local history activities. Unfortunately, in views modern leaders a stable image of a modern library is formed, associated only with electronic information and the number of digitized publications. Based on many years of experience works, are convinced that the main values ​​of the public rural library are still the local history aspect and the book as a material carrier of book culture.

It should be borne in mind that this document should fully regulate the activities of the public library. The standard is the document to be guided by community leaders and library founders. In addition to regulatory and regulatory functions, this document has great importance in defending the interests of libraries and their users to ensure full access to information resources which is provided by internal library processes. IN recent times under pressure local government and with the consent of the founders, the leisure, recreational function dominates in public libraries. The model standard should anchor and normatively support a variety of activities to fulfill all the functions of a public library.

We propose to take as a basis the current Model standard of public library activity (2008), supplementing and reflecting in it modern changes, requirements for the activity of public libraries (currently not adopted in the Bryansk region).

The public library model standard is a recommendation of the Ministry of Culture to the authorities of the constituent entities of the Federation and municipalities for implementation. This is not only a proposal on how to organize library work, but also recommendations for assisting the work of libraries in those parameters that allow the library to be preserved as a custodian of cultural heritage, to include it in the modern information space and to give it new socio-cultural functions as a body in which the cultural life of the population is concentrated in the localities.

The implementation of the "Model Standard" in the regions of Russia is at various stages. IN different areas monitoring of the implementation of the Model Standard is carried out, which allow library specialists to look at their work from a different angle, conduct an audit of their activities or assess the degree of compliance of municipal libraries in the region with the requirements of the Model Standard.

Libraries are ready for the implementation of the Model Standard and there are already certain developments, but it is necessary to establish a certain mandatory standard for material, technical and human resources that a public library should have in order to perform services and works defined by the standard, taking into account the status of public libraries, and that this Standard should be binding on the authorities.

Bibliography

Bryansk Regional Scientific Universal Library. F.I. Tyutchev [Electronic resource]. -Url: .

Model standard for public library activities [Text]: approved by the Minister of Culture of the Russian Federation V.R. Medinsky October 31, 2014

Model standard for public library activities [Text]: adopted by the Conference of the Russian Library Association, XIII Annual Session, May 22, 2008.

Russian Library Association[Electronic resource]. -Urlhttp://www.rba.ru.

Lyudmila Kulikova

Honored Worker of Culture of the Russian Federation,

head dep. strategic

NLR development

Model Operation Standard

public library

(new edition)

The practice of using the "Model Standard ..." helped librarians, especially those who work in libraries of small towns and countryside.

AT VI Annual Session of the Conference of the Russian Library Association on May 24, 2001 (Saratov) was adopted "Model standard for public library activities." He laid the foundation stone for a new regulatory legal framework activities of public libraries.

With its appearance in Russia, for the first time, the question of the necessity and expediency of creating social and professional library standards, codes, norms, guidelines was raised and resolved.

The value of such documents lies in the fact that they act in addition to laws, reinforcing and developing legal norms.

The document received recognition in most Russian regions, especially in the process of implementing the Federal Law on the ground. "About general principles organizations of local self-government in the Russian Federation "... On its basis, a regulatory framework for the activities of libraries was developed, both at the regional and municipal levels. Many regions have creatively approached the assessment of the document's capabilities, developed and legally adopted their regional models, in some cases moving further (Rostov-on-Don, Penza, Karelia, Arkhangelsk, etc.).

The practice of using the "Model Standard ..." helped librarians, especially those who work in libraries of small towns and rural areas, to consolidate their efforts, to form a positive attitude towards the public library as an important for society and a dynamically developing social institution not only in their professional environment, but also consciousness local authorities authorities and local communities.

The main ideology of the "Model Standard ..." is a comprehensive reflection of the principle of accessibility of library services, the creation of conditions for providing all categories of citizens with access to knowledge, information and culture, namely:

Conditions for the spatial and physical accessibility of the library (requirements for its placement, mode of operation, comfort and ease of use through the organization of the library space and its equipment);

Conditions for the intellectual and informational accessibility of the library (requirements for the completeness and updating of the library fund and reference and bibliographic apparatus, for the quality and targeting of library services, enrichment of information resources through network interaction, for the organization and design of the internal library space);

Conditions of psychological accessibility (requirements for the level of professional training of librarians, for organizing interaction with the local population and the public, other organizations and institutions).

The implementation of the Model Standard for Public Library Activity resulted in the emergence of model libraries based on publicly available municipal libraries. So, in a number of subjects of Russia (Belgorod, Voronezh, Nizhny Novgorod, Ryazan, Samara, Tver regions, the Republic of Chuvashia, etc.), model rural libraries have been created - multifunctional information, cultural and educational centers. "Such libraries are provided with a set of socially significant information resources (encyclopedias, reference publications, educational programs) in various media, equipped with basic kit technical means gained access to the Internet.

The Model Standard ... has promoted and continues to promote the preservation and protection of public libraries as the main guarantor of access to information, knowledge and culture. However, like all documents of this kind, the Model Standard for Public Library Performance needs updating. An example of this is the successive updating UNESCO Public Library Manifesto. It is presented to the world community in revised editions in different years (1949, 1972, 1994), in which, nevertheless, the fundamental assessment of the importance of public libraries in the life of society and the development of democracy does not change.

The incentives for updating the "Model Standard ..." were:

Rapid social development in the country, administrative and budgetary reforms.

Thus, it is possible to solve an important social problem- overcoming the information isolation of the local population dispersed over the vast territory of Russia.

Of great importance is the position of the library itself, its vision of its role in the life of the local community alongside or in comparison with other organizations and institutions.

This position is acquiring more and more strategic meaning and presents each library with a choice: to remain a “closed, self-sufficient” institution. or act so proactively. to enter into partnerships and successfully collaborate in achieving common goals with other organizations and institutions in society.

Collaboration of libraries with other spheres and organizations brings

benefit, first of all, to the population: a range of services, completeness of information, psychological freedom. For local authorities, this is the most optimal solution to painful financing issues.

At the same time, the role of the public library can be leading, since the advantages are hidden in the very nature of this socio-cultural institution: this is the place where funds are purposefully formed, information necessary for people is collected, where local residents often visit or where willingly communicate; a place where trained personnel are professionally able to process all local information and distribute it to those who need it most and who is most useful.

It is the public library that stores and connects elements of different cultures, which allows it to successfully participate in the cultural process.

The revised document also emphasizes this public library mission:

"9.1. A public library should be the place where every local resident would like to come to get information, take an interesting book home or read in the library, communicate with employees or friends, get involved in creative activities, participate in a cultural event, etc.

For this purpose, a special atmosphere is formed in the library, the necessary conditions for better service of users, for the efficient use of library information and material resources, as well as for ensuring and observing security measures ”.

In any case, the library must have conditions corresponding to the direction of its activity.

Today, almost the most defining strategy of the library is the ability of librarians to engage in dialogue with citizens, with local authorities. New edition draws attention to the fact that:

"3.2. Public relations of the public library contribute to the formation of ideas about it as an important and dynamically developing social institution, help to find support from local authorities, partners and sponsors, local residents. "

"3.3. The library should openly demonstrate its specifics, its advantages and problems, forming its positive image, relying on public opinion ”.

"2.6. The public library promotes reading in order to educate citizens about the need for reading and education, starting from a young age. To this end, the library creates library collections that meet the needs of adolescents and youth in the field of education, cultural and information development, creative leisure, participates in the development of programs for universal literacy, including elementary literacy, reading, information literacy and continuing education. "

"2.7. In the process of cultural and educational work, the library introduces local residents to the cultural heritage. develops the ability to perceive culture and art, imagination and creativity, participates in the organization of meaningful leisure and recreation of citizens, in the restoration of their strength and health.

The library organizes and conducts cultural events (evenings, meetings, concerts, lectures, festivals, competitions, etc.), as well as educational, informational and other programs and projects, both independently and jointly with other organizations. "

And, of course, the question of the readiness of library specialists to work in a modern library is raised in a new way:

"11.2. Public library staff should have professional knowledge, skills and abilities, improve their professional level, develop the ability to creative and constructive activities. Everyone should be familiar with their job responsibilities and rights.

All library staff are obliged to clearly understand the goals and objectives, problems and prospects for the development of their organization. Each employee should have the opportunity to participate in the development of the strategy of his library, to come up with proactive proposals to improve library services. "

Model standard - 2001

1. Basic provisions

2. Users and maintenance

3. Affordable Public Library Placement

4. Public library resources

5. Premises of the library. Organization of the library space

6. Public library staff

7. Public Library Public Relations

Model standard - 2007

1. The importance of public libraries

2. Public library in the life of the local community

3. Public Library Public Relations

4. Affordable location and working hours of the public library

5. Public library services

6. Library and information resources

7. Formation electronic resources libraries

8. Organizational and technical solutions of informatization

9. Comfortable environment in the library

10. Requirements for the size of the areas

11. Public library staff

12. Support for the activities of the public library

// Librarianship # 16. - P. 13-15.

Fundamentals of state cultural policy The most important task is to expand accessibility for citizens of works of classical and modern, domestic and world literature, literature for children, works created in the languages ​​of the peoples of Russia, for which it is necessary to develop the activities of libraries 2

Fundamentals of state cultural policy Modern libraries, while remaining centers of cultural education, should be provided with well-paid, well-educated specialists, organize serious cultural and educational events with the participation of scientists, politicians, teachers, writers, bibliophiles, provide information services in legal, environmental, consumer and other areas. Libraries should be a club for communication, make perfect use of modern information and communication technologies, create their own local history content that reflects local history. 3

Structure of Model Standard 4 1. General Provisions 2. Terms used 3. Activities of the public library: tasks, types and principles 4. The main directions of development of public libraries 5. Minimum Requirements to the types and quality of the provision of state or municipal services and the performance of work by a public library 5.1. Services 5.2. Works 5.3. Activities (services and works) prioritized for each level of libraries 6. Legislative and regulatory framework

The model standard establishes requirements for: goals, content, principles, structure, conditions for the implementation of library and information services for the population of the country by public libraries, clause 6 of Art. 15 FZ-78 "... the establishment of state library standards and regulations ..." 5

The need to develop a Model Standard Currently, libraries are the most important information infrastructure, which supports the economic growth of its states and retains the role of the largest depositories, providing for public use the results of the development of civilization, treasures of history, culture, science and technological development of public libraries in the country (including 8 federal ones) and 747 KFO libraries 7

The basis of the activities of public libraries is the recognition of the inalienable right of all citizens to high-quality, timely, adequate provision of the requested (required) socially significant information, the method of obtaining which is a specially organized library and information service 8

The main functions of libraries are an educational center - a communication platform for intellectual development, education and cultural leisure of citizens of the country; an active agent in the Internet space provides access to both its own and world information resources, provides navigation on professional advice in the choice of sources of information and examination of their quality and value, the custodian of the cultural heritage embodied in funds and other resources provides them to everyone (freely, legally, free of charge) 9

Library services Library and information services: Provide the opportunity to borrow books and other types of documents in paper, audiovisual and electronic formats How? library lending (lending books to your home), library reading room, interlibrary loan (IBA), exchange of books between readers, access to full-text databases, other forms of library and information services ... 10

Library services Reference and bibliographic: Provide an opportunity to receive the necessary reference, bibliographic and consulting assistance How? bibliographic references and consultations consultations for employees on obtaining public library services consultations provided within the framework of the activities of the Public Centers of Legal and Other Socially Significant Information (PCLI), other centers for consultation of invited specialists - lawyers, psychologists, doctors, ecologists, representatives of government and administration , internal affairs bodies, election commissions, military registration and enlistment offices, etc. 12

Library services Reference and bibliographic: Provide the opportunity to use government services and other socially significant(additional) services How? access to the website of public services and electronic government, other social services through terminals located in the premises of libraries 13

Libraries' work Educational (social and cultural): Get the opportunity to spend intellectual leisure time and communication, discuss the read and seen improvement of qualifications and the level of education How? Creation of intelligence centers, clubs of interest, platforms for communication, literary studios, intellectual games, meetings with writers and other cultural figures, Organization of concerts, exhibitions in library premises or through online services; Watching movies, etc. 15

Libraries work Educational (educational and cultural): Provide an opportunity for intellectual leisure and communication, advanced training and educational level How? Organization and conduct of lectures, seminars, scientific discussions, organization of language courses, information literacy, professional development, etc., including in cooperation with educational and other institutions 16

Additional opportunities provided by libraries Bookstore: Provide the opportunity to purchase new publications and periodicals How? buy publications of interest in a bookstore (kiosk) located in the library premises, in case of availability of material and technical capabilities (on the basis of lease of premises in the library by a third-party bookstore) 17

Important: 18 The proposed set reflects the interpretation of social requirements for modern library and information activities and for regional and municipal libraries in each case should be clarified. For the development of public libraries, it is necessary to create a library space (physical and virtual), changing in accordance with the requirements of users and providing users with the listed opportunities without fail ...

The result is the provision of guaranteed access to the population of the country to the accumulated documented information; informational support of research in all fields of knowledge; creating, organizing and enabling the use of an increasing amount of knowledge; enrichment of cultural life by providing the best examples of literature and science for general use; preservation for future users of historically significant samples of intellectual and cultural heritage. nineteen

New models of libraries - The system of certification and retraining of personnel - The system of normative and regulatory documents - Changes in the lists of services and works performed by libraries 20

MINISTRY OF CULTURE OF THE RUSSIAN FEDERATION
BOARD DECISION

About the Public Library Activity Model Standard

After hearing and discussing the report of the State Secretary - Deputy Minister of Culture of the Russian Federation G.P. Ivliev on the goals and objectives of the Model Standard for the Activities of the Public Library (hereinafter - the Model Standard), sent to the heads of the constituent entities of the Russian Federation as recommendations for the further development of the activities of public libraries in the country , the board notes that the main purpose of this document is to strengthen the cultural and educational mission of the country's public libraries. The Ministry, together with the professional community, managed to make significant progress in systematic activities to enhance the role of libraries as educational, informational, cultural centers and propose a new model for libraries.

Development and adoption of a Model Standard defining the role and place of the public library in modern world, is one of the significant events of the Year of Culture.

activities of regional and municipal libraries Model standard.

Control over the implementation and monitoring of the implementation of the Model Standard shall be entrusted to the Department of Science and Education of the Ministry of Culture of Russia (A.O. Arakelova). Term - once every six months, starting from July 1, 2015.

2. To instruct the Department of Science and Education of the Ministry of Culture of Russia (AO Arakelova) jointly with the Academy for the Retraining of Art, Culture and Tourism Workers (VV Duda):

to develop, by February 1, 2015, a monitoring system for the implementation of the provisions of the Model Standard in the activities of regional and municipal libraries. Analyze, by July 1, 2015, the criteria for the effectiveness of the implementation and the system of measures for the implementation of the Model Standard in the activities of libraries;

to create, by October 1, 2015, three pilot sites on the basis of municipal libraries, one of them on the basis of the municipal libraries of the Republic of Crimea (Sudak), having coordinated this issue with the Ministry of Culture of the Republic of Crimea (A.V. Novoselskaya).

3. The Ministry of Culture of the Republic of Crimea (A.V. Novoselskaya) to submit by March 1, 2015 to the Ministry of Culture of the Russian Federation a "roadmap" for the implementation of the provisions of the Model Standard in the activities of a pilot site - one of the municipal libraries of the Republic of Crimea (Sudak) ...

4. Control over the implementation of this decision shall be entrusted to the State Secretary-Deputy Minister of Culture of the Russian Federation G.P. Ivlieva.

Chairman of the Board, Minister V.R. Medinsky

Introduction

The model standard for the activity of the municipal public library of the Tula region (hereinafter referred to as the Model standard) includes, along with general requirements, standards for the provision of material resources and standards for the activities of libraries.

The development of the standard provides for the achievement of the following main goals:

- providing all citizens with equal opportunities in obtaining library services through the municipal public

libraries;

- economically efficient use of resources allocated to librarianship, due to the optimal ratio of costs for libraries and the results of library activities;

- the establishment of requirements for the work (load) of library personnel, ensuring the optimal level of its efficiency and allowing to implement the principle of remuneration, taking into account the results achieved.

The model standard was developed taking into account the specifics of the regional municipal library system, which is characterized by the predominant location of municipal public libraries in rural areas. At the same time, a significant part of them are located in small settlements remote from the administrative center of the settlement.

The norms of the standard make it possible not only to streamline the existing system of library services, preserve functional libraries and maintain their functioning, but also to solve the problem of opening new libraries where they are needed.

The presence of a standard does not exclude an economically justified excess of the model level of resource provision for libraries.

1. General Provisions

1.1. The Model Standard for the Activity of Municipal Public Libraries of the Tula Region (hereinafter - the Model Standard) was developed on the basis of federal and regional legislation, the Model Standard for the Activity of the Public Library, adopted and signed in a new edition by the Minister of Culture of the Russian Federation V.R. Medinsky on October 31, 2014.

The list of legislative and regulatory acts is given in Appendix No. 1 to this Model Standard.

1.2. The model standard establishes the minimum standards for the activities of municipal public libraries of the Tula region (hereinafter referred to as libraries) and their resource provision, which guarantees full service to the population, achieving priority goals of activity.

1.3. The model standard covers the main aspects of the work of libraries: user service, placement and organization of the library network, resource provision (funds, equipment, premises, personnel). It can be used by local governments to organize effective system library service to the population.

1.4. The basis on which the activities of libraries should be based is the recognition of the inalienable right of all residents of the Tula region to quality, timely provision of the requested information, the way of obtaining which is a specially organized library and information service.

1.5. The stable operation of libraries is ensured by federal and regional legislation, municipal legal acts.

1.6. The sustainability of library services to the population is guaranteed by its funding from the respective budgets.

Funding for libraries should be carried out on a planned basis and contribute to the successful implementation of goals, objectives and priority areas of activity.

2. Terms used

Library is an informational, cultural, educational organization or a structural unit of an organization that has an organized fund of documents and presents them for temporary use by individuals and legal entities.

Library system (centralized library system) - a library association, which is an integral institution operating on the basis of general management, a single staff, a distributed library fund, organizational and technological unity, consisting of central library and branch libraries.

Electronic library is an organized collection of complete (formally) electronic documents and metadata, equipped with search and navigation tools, the main function of which is the accumulation, preservation and provision for public use of socially significant documents in the electronic environment.

A model standard is a document that is of a recommendatory nature, defining the main provisions, goals, types, principles, minimum necessary parameters to ensure the effective implementation of any socially significant activity. It can be used to determine the further development of an industry, territory, institution.

National Electronic Library- a single public electronic library of the country, performing the functions of a single integrator of the country's electronic library resource and coordinator of the agreed digitization of library funds, as well as providing access to them.

Library fund - a set of documents of various purposes and status, organizationally and functionally related to each other, subject to accounting, acquisition, storage and use for the purposes of library services to the population.

Library services - a set of different types of library activities to meet the needs of its users by providing library services.

Service to the library is the result of direct interaction between the performer (library, librarian) and the library user, as well as the performer's own activities to meet the needs of the consumer. Refers to a variety of social and cultural services and means activities to meet the spiritual and intellectual needs of the consumer.

Service quality - the degree of completeness, efficiency, accuracy and convenience of providing the service to the user.

Municipal assignment - a document that establishes requirements for the composition, quality and (or) volume (content), conditions, procedure and results of the provision of municipal services (performance of work).

Paid services are services provided by libraries to individuals and legal entities within the framework of their statutory activities, the implementation of which is aimed at expanding the range of additional services.

User - a natural or legal person using the services of the library.

Extra-stationary library service is a service for readers, outside the stationary library, ensuring the approximation of library services to the place of work, study or residence of the population in library points, mobile libraries, etc.

Information - information perceived by a person and (or) special devices as a reflection of the facts of the material or spiritual world in the process of communication.

Library educational activities are activities aimed at raising the level of education and culture of the library user.

Digital library and information resources, digital fund - library resources, both digitized and originally digital (electronic).

The electronic catalog of the library is a database of bibliographic records made in a single standard and national communicative format for incoming and stored documents in the library funds.

The efficiency of the library is the level of achievement of the set goals by the library, taking into account the needs of users.

3. Objectives, types and principles of libraries' activity

3.1. The main objectives of the libraries are:

• ensuring free access of the population to information; creating conditions for familiarizing the population with the values ​​of national and world culture;
• preservation and transfer of the cultural heritage of generations of the Tula region;
• organization of education and intellectual leisure for citizens.

3.2. The main activities of libraries are:

• library and information services, including the provision of information to users in tangible or intangible media and reference and bibliographic services;
• cultural and educational work, including the organization and conduct of mass, scientific and educational events.

3.3. The activities of libraries are implemented through the implementation of the following works (provision of services):

• granting complete information about the resources available in the library, about the channels of access to remote resources;
• formation, processing, systematization and accounting of funds;
• maintenance of printed and electronic catalogs;
• advising on the search and selection of information sources;
• issuance of documents in various media from the library fund for temporary use in accordance with the rules for using the library;
• submission of documents from other libraries using interlibrary loan, intrasystem exchange, electronic delivery of documents;
• providing users with access to remote resources via the Internet;
• keeping up to date all channels through which information and knowledge can be transmitted;
• organization of cultural and educational events, intellectual leisure, clubs and associations of interests;
• methodological support for the development of libraries, human resources.

4. The network of libraries, their types and location

4.1. At the municipal level, the general requirement for the organization of the library system is the mandatory provision of opportunities for residents to receive library and information services in all settlements, including those with a population of less than 500, as well as in remote settlements where there are no stationary libraries.

4.2. The network of municipal level libraries consists of inter-settlement central libraries, city central libraries, children's libraries (children's departments), city, settlement, rural libraries. It is recommended to combine them into library systems that are legal entities and have the type of a state or budget institution.

4.3. The library network is formed on the basis of the methodology for determining the normative needs of the constituent entities of the Russian Federation for cultural and art objects.

Territorial location of the library network in municipalities:

4.3.1. Each municipal district in the administrative center must have an inter-settlement central library to serve the population of the administrative center of the municipal district and settlements; a specialized unit for serving children - the children's library or the children's department of the central library.

a) The Intersettlement Central Library within the served territory carries out:

• defining the main directions of librarianship in the area, creating long-term plans, programs, concepts;
• organization of out-of-hospital services for the population of the region and interlibrary loan (IBA);
• providing methodological and practical assistance to libraries located in settlements;

b) The Intersettlement Central Library is developing as a cultural, educational and information center of the territory, including in the field of local history, legal and business information:

• forms a technical base and telecommunication infrastructure as a resource and information center for other libraries of the region, allowing to provide a full range of cultural and information services.

c) Intersettlement central library on the territory of the district in urban and rural settlements has urban and rural branches.

4.3.2. Number of branch libraries in rural settlement included in the municipal district is defined as follows:

• the administrative center of a rural settlement has a rural library that is part of the library system (centralized library system).
• Within the boundaries of rural settlements, the number of libraries is recommended, based on the number of settlements and the distance between them, the number of residents in the microdistricts of library service:
• the distance between libraries in rural settlements should not exceed 10-12 km;
• for a service microdistrict with a population of less than 500 inhabitants, a stationary library with a permanent employee (from 0.5 rate) or a library point of a nearby library in a building at a cultural and leisure institution is recommended, comprehensive school, administrative office, etc .;
• for a service microdistrict with a population of 500 to 1000 inhabitants, 1 library with one full-time staff member is recommended;
• in the settlements included in the service microdistrict given from the stationary library and located at a distance of more than 3 km from it, forms of non-stationary service are introduced (library points of delivery, mobile reading rooms, book publishing, mobile libraries), including with the use of inter-settlement vehicles central libraries, local governments and other institutions.

4.3.3. The number of branch libraries in the urban settlement included in the municipal district is determined depending on the number of the population, the length of the territory:

• in towns and villages with mid-rise buildings, a library is recommended that is part of the library system or independent for every 10-15 thousand inhabitants and with a distance of at least 2 km to the nearest library.

4.3.4. Each urban district has a library system consisting of a city central library, a children's library (or a children's department of a central library) and city branches of central libraries, with the status of a legal entity.

a) The City Central Library carries out:

• determination of the main directions of librarianship in the city, creation of long-term plans, programs, concepts;
• current planning, control over the implementation of plans;
• maintaining a consolidated state statistical reporting;
• acquisition, processing and accounting of the library fund;
• creation and maintenance of a consolidated catalog and databases;
• organization of out-of-hospital services for the city population and interlibrary loan (IBA);
• legal deposit receipt and registration municipality;
• organization of events that ensure the professional development of personnel;
• provision of methodological and practical assistance to libraries located in the territory of the urban district;
• analysis of work, identification of innovative work experience.

b) The city central library is developing as a cultural, educational and information center of the territory, including in the field of local history, legal and business information:

• develops modern forms work with various categories of the population on the basis of expanding the list of types of services;
• forms a technical base and telecommunication infrastructure as a resource and information center for other libraries of the city district, allowing to provide a full range of cultural and information services.

c) In an urban district, the number of libraries is determined depending on the number of residents or urban planning specifics.

• For multi-storey buildings, a library for 20 thousand inhabitants is recommended.
• For mid-rise buildings, a library is recommended for every 10-15 thousand inhabitants and with a distance of at least 2 km to the nearest library.

In the urban district, the number of children's libraries or libraries with a department for serving children is determined on the basis of one library in the presence of 17% of residents under the age of 14.

4.4. The availability of libraries for residents is ensured by their convenient location: in the center of a village, a settlement, a residential quarter of a microdistrict, a city district, near transport links.

5. Organization of user service

5.1. Libraries implement the idea and technology of unimpeded access to information for all categories of the population:

5.2. Libraries serve users in the most convenient mode for them: in the library itself or outside the library: at home, at library collection points, in remote access.

5.3. The daily work schedule (including breaks, weekends, cleaning days) of libraries is set taking into account the needs of local residents and the location of the library.

It is allowed to serve users 20 hours a week, provided that the libraries are part-time.

The library points work depending on local conditions and the number of users according to a specific schedule on specific days and hours at least once every two weeks.

5.4. Libraries can define priority directions in its activities to serve the residents of the territory, contributing to the growth of the intellectual component in the development of the local community, providing everyone with knowledge and experience, recorded and stored in library funds, electronic resources.

5.5. Libraries use basic forms of service:

• stationary form of service (all types of services provided to the user within the walls of the library);
• non-stationary form of service (delivery of documents to the user and provision of other library services at the place of residence, work, study), for which libraries must be provided with appropriate modern requirements vehicles;
• remote service - service of a user in remote access based on information and communication technologies (website, social media, Email);
• Libraries provide the population of the Tula region with access to state and regional library resources - the National Electronic Library (NEL), state information systems.

5.6. Libraries provide services to users in accordance with a municipal assignment approved by the local government.

The municipal task for the provision of municipal services (performance of work) for library services to users is formed in accordance with the departmental list of municipal services and works provided (performed) by libraries as the main types of activities, in the manner prescribed by local governments.

The municipal assignment must contain:

• indicators characterizing the volume (in absolute numbers) of services provided: the number of users; number of visits; the number of documents issued; the number of issued certificates; the number of new arrivals; the number of entries in the electronic catalog, etc .;
• indicators characterizing the quality of municipal services provided (work performed): coverage of the population with library services (percentage); dynamics of the quality of registered users (percentage of growth / decline); percentage of satisfied user requests; active use of the library fund; the share of expenses for the acquisition of library funds from the total expenses of the library (percentage); average waiting time for request execution; dynamics project activities(percentage), etc .;
• the procedure for monitoring the execution of the municipal assignment, including the conditions and procedure for its early termination;
• reporting requirements for the performance of the municipal assignment.

The municipal assignment must also contain:

• determination of the categories of individuals and legal entities that are consumers of services in the field of library services;
• the procedure for the provision of the relevant services.

5.7. Libraries provide the following free services:

• inform about the composition of the library funds, available electronic resources, about the channels of access to remote resources;
• advise on the search and selection of information sources;
• issue documents from the library fund for temporary use in accordance with the rules for using the library;
• provide centralized access to the unified electronic library resource of the Russian Federation;
• organize and conduct socially significant events within the framework of educational, socio-cultural, educational and creative activities;
• provide other services through access to the website of state services and electronic government, other social services through terminals located in the premises of libraries.

5.8. Libraries provide paid services based on the availability of material and labor resources, in accordance with the needs of users at the expense of personal funds of citizens, funds of organizations and other sources provided for by current legislation.

Specific list paid services defined by the Charter of Libraries.

The prices (tariffs) for paid services are set by the libraries independently in accordance with the current legislation.

The conditions for the provision of paid services by libraries to individuals and legal entities, the formation of prices (tariffs) are carried out in the manner determined by local authorities.

When organizing paid events in libraries, benefits may be established for certain categories of citizens.

An approximate list of paid services for municipal libraries is indicated in Appendix No. 2 to this Model Standard.

5.9. Local authorities and the administration of the library regularly assess the activities of the library, which provides them with the necessary information, which is used to make informed decisions on the organization of library services for the population and the development of the library, encourages staff to work more efficiently and efficiently, and helps to increase the attractiveness of the library for the population.

6. Library and information resources of libraries

6.1. Library fund - a set of documents of various purposes and status, organizationally and functionally related to each other, subject to accounting, acquisition, storage and use for the purposes of library services to the population.

6.1.1. The fund of each library is a library and information resource of the municipality, part of the library and information resource of the Tula region and the national library and information resource of the Russian Federation.

6.1.2. The collection includes documents in various formats and in various media: printed editions, audiovisual and electronic documents.

6.1.4. The main characteristics of the collection of libraries are: compliance with the needs and demands of the population, constant renewal of the collection.

6.1.5. The volume of the library fund is calculated on the basis of the average book availability per inhabitant of the Russian Federation, including 5-7 volumes in the city; in the countryside 7-9 volumes.

Average indicators of the volume of the collection can be adjusted depending on the real needs of local residents, the proximity of other libraries, access to external resources.

6.1.6. Intersettlement central libraries, central libraries of urban districts and central libraries located in urban settlements should have an increased volume of funds to serve residents of the entire territory (district, urban district, urban settlement): in addition, at the rate of from 0.5 to 2 volumes per inhabitant in total municipality.

6.1.7. To maintain the significance and ensure the relevance of the library fund, it is necessary to constantly update it: 10% of the funds should be publications of the last 2 years; 40% - documents published in the last 5 years.

The minimum standard for the volume of replenishment of the library's book fund per year is 250 books per 1000 inhabitants.

6.1.8. Libraries eligible for a legal deposit of a municipal entity form the most full fund accessible to residents of the respective municipality.

6.1.9. In the absence of a specialized children's library in the public library fund in the service area, literature for children under the age of 14 makes up at least 30% of the total volume of the library fund and contains documents in various media, including educational and developmental programs, games, etc. ...

When organizing access to the collections of children's literature in a public library, the peculiarities of the classification of literature for children and the requirements of legislation on the protection of children from information harmful to their health and development are taken into account.

6.1.10. The basic provision of periodicals for intersettlement central libraries, central libraries of urban districts should be at least 20 titles. The volume of the fund of periodicals of other municipal libraries is determined on the basis of at least 20 titles of publications per 1000 inhabitants.

Libraries must receive regional periodicals, at least two titles of regional periodicals, all-Russian socio-political daily newspapers, at least two literary and art magazines, at least five titles of children's periodicals.

6.1.11. Libraries are obligatory to write off worn-out and outdated editions.

Documents of historical significance for a given area cannot be discarded. They are kept permanently in the collections of libraries and must have a copy in electronic form.

6.1.12. Libraries should be able to ensure the safety of the collection and the physical condition of documents in accordance with the established standards for placement, lighting, temperature and humidity conditions, fire and security safety.

6.2. Electronic resources.

6.2.1. Libraries create and acquire databases: bibliographic, factual, full-text.

6.2.2. The main electronic resource that libraries form independently, either jointly with other libraries, or based on the use of a corporate resource, is the electronic catalog for the library fund.

6.2.3. Libraries participate in corporate projects, in the creation of unified information networks (regional, interregional, federal, international).

6.2.4. Libraries compulsorily create a local history database, reflecting the directions of development of the local community, its historical memory.

6.2.5. In order to ensure the availability of information, the formation of electronic resources, a material, technical and technological base is being created.

Rural libraries are completed taking into account the following list, which represents the minimum required equipment:

Urban libraries should have equipment appropriate to their function and service objectives different groups population.

Intersettlement central libraries, central libraries of urban districts should be equipped with necessary equipment, proceeding from their functions as socio-cultural, educational, educational and resource-information centers of territories, for which a technical base and telecommunication infrastructure are formed, allowing to provide a full range of services for other libraries and the population of a municipal district or urban district.

Libraries must have licensed software products, local area network, Internet connection; have a website. Access to Internet resources in libraries serving children is carried out using technical and software and hardware tools to protect children from information that is harmful to their health and development.

7. Requirements for library premises, organization of library space

7.1. Libraries can be located in a special building or in an extension to another building (residential or public), as well as in a specially adapted room in a residential or public building:

• when placed on the ground floor of a multi-storey residential building, a convenient and free approach and convenient access for users and library staff are provided;
• when placed in the same building with another institution, libraries must have an autonomous entrance-exit;
• when placed in a socio-cultural center, special premises should be provided that provide the functional specifics of libraries and a comfortable environment for their users.

7.2. The basic norms for the size of library areas depend on the type of libraries, the amount of available resources, the number of residents in the service area, the number of different groups differing in age, mobility.

7.2.1. The dimensions of the areas for serving users are determined in accordance with the standards:

• area for placing the library fund at the rate of at least 5 sq. m per 1000 volumes;
• area for departments of receiving and issuing literature at the rate of 4.5 sq. m for 1 department;
• area for placing automated workstations at the rate of at least 6.0 sq. m for 1 user;
• the number of seats in the library is determined at the rate of 2.5 sq. m per seat;
• for cultural events and for the creative activities of children, it is necessary to have a separate room;
• service for disabled people requires an increase in areas at the rate of 2.7-3.0 square meters. m per user. Libraries should have ramps at the entrance and exit, special holders, fences, special chairs for work, etc.

Quantity office space depends on the number of staff members and the functions they perform, but the area they occupy should be at least 20% of the area of ​​the reading area.

Workplaces equipped with technical means, both for production purposes and for the purpose of servicing users, must be equipped and equipped in accordance with the Sanitary and Epidemiological Rules and Regulations (SanPiN).

7.2.2. Libraries are provided with modern comfortable library and office furniture.

An indicative list of library furniture is provided in Appendix 4 to this Model Standard.

7.3. In the library premises, the standards of illumination, temperature and humidity conditions are maintained in accordance with sanitary rules and regulations (SanPiN).

7.4. Libraries are provided with fire and security equipment: 1 fire extinguisher per 50 sq. m of floor, but not less than 1 floor for each room; signaling.

7.5. A comfortable stay in libraries and the use of their services is achieved through various components, such as:

• availability of indicative information for the free movement of users;
• availability different types and types of documents, media and advertising;
• design that creates comfort and conducive to work, communication and relaxation;
• professional ethics of staff, observance of user rights.

8. Library staff

8.1. Library staff should have professional knowledge, skills and experience; raise your professional level, develop the ability to be creative.

Library managers, specialists and other employees are subject to certification.

8.2. Libraries and their founders must provide sufficient staff.

8.3. The standard number of library staff is established taking into account the type of libraries, their functions, the population in the service area:

intersettlement central library, central library of the city district is determined based on the need to ensure the main library processes and main areas of activity, taking into account the norms of time for work performed in libraries:

1) Organization and use of funds:

• collection processes and organization of document procurement:
• processing and systematization of documents;
• maintenance of electronic and printed catalogs;
• ensuring the safety of the fund.

2) Reader service:

• user service in reading rooms and on subscriptions;
• electronic reading room;
• out-of-hospital service;
• interlibrary loan;
• reference and bibliographic and information service;
• business and legal information centers;
• information and cultural centers and youth work sectors;
• book and reading centers;
• local history service;
• sector for the organization of cultural and educational events and public relations.

3) Methodical service.

4) Department of automation of library processes.

5) Administrative and economic service.

The normative need for the staff of a rural library is one employee per 500 residents, as well as one employee per 500 residents under the age of 14.

Regulatory need for staffing urban settlement libraries - two employees to serve users in the service department; an employee for the organization of out-of-hospital services for the population; bibliographer, head of the library (branch). If the library has the status of the central library of an urban settlement and has branches, then its staffing is determined according to the functions performed.

8.4. The staff of the libraries may be specialists in various fields with the knowledge necessary to perform functional responsibilities related to modern development libraries. Their list is determined qualification handbook positions of managers, specialists and other employees.

Approximate minimum staffing standards for library staff positions are given in Appendix No. 5 to this Model Standard.

8.5. The management of the libraries and their founders ensure the implementation of the continuous education program for all staff, focusing on various forms of advanced training in the areas of professional activity.

9. Creation, reorganization and liquidation of libraries

9.1. The decision to create libraries included in the library system, as well as independent libraries, is taken by their founders. With regard to a budgetary or state-owned institution, such a decision is made in the manner prescribed by the local self-government bodies of the municipality.

9.2. Libraries can be reorganized in the manner prescribed by current legislation.

9.3. Libraries can be liquidated on the basis and in the manner prescribed by the current federal legislation.

9.4. A decision on the reorganization or liquidation of a public library (branch) located in a rural settlement can only be made taking into account the opinion of the residents of this rural settlement.

9.5. In the event of liquidation of a public library (branch) located in a rural settlement, liquidation commission representatives of the local community should be included.

EFFICIENCY AND QUALITY ASSESSMENT

LIBRARY WORKS

The founder of the library is developing a system for evaluating the effectiveness and quality of the library's work. The results of the assessment should be made available to the local community. The initial data for assessing library services are the materials of statistical, financial and information reports of the library's activities, the results of surveys of users and local residents, the number of complaints and gratitude to the library. Indicators of the effectiveness and quality of library services are indicators:

1. Manufacturing:

- coverage of the population with library services;

- the number of visits;

- the number of documents issued on average per user;

- the intensity of the use of the documentary fund of the library;

- one resident's book supply;

- carrying out cultural and educational events;

- availability of our own databases.

2. Social:

- the ratio of refusals to the total number of requests;

- fulfillment of the standard for the number of new receipts per 1000 inhabitants;

- availability of periodicals for youth and youth in the fund;

- the volume of children's books in relation to the total volume of the fund.

3. Organizational:

- software and project activities;

4. Economic:

- attracting sponsors;

- income from paid services.

5. Technological:

− innovative forms service;

- trips to isolated structural units, branch libraries of methodological service employees (for the central (intersettlement) library);

- development of social partnership.

4. Economic:

- attracting sponsors;

- income from paid services.

5. Technological:

- provision of certified specialists;

- the level of automation of library processes;

- satisfaction of information requests of users from remote sources.

Appendix No. 1
to the Model standard

List of laws and regulations

UNESCO Manifesto on Public Libraries (1994)

Copenhagen Declaration on Public Libraries (1999)

IFLA / UNESCO Guidelines for the Development of Public Library Services.

Constitution (1993) of the Russian Federation.

Civil Code of the Russian Federation (Parts I, II, IV).

Fundamentals of the legislation of the Russian Federation on culture: approved. RF Armed Forces 09.10.1992 No. 3612-1 (as revised on 21.07.2014) (as amended and supplemented, entered into force on 01.01.2015)

O librarianship: the federal law dated 29.12.1994 No. 78-FZ (as amended on 08.06.2015)

Mandatory copy of the documents: Federal Law of December 29, 1994 No. 77-FZ (as amended on 05/05/2014)

About information, information technology and on the protection of information: Federal Law of July 27, 2006 No. 149-FZ

On the organization of the provision of state and municipal services: Federal Law of July 27, 2010 No. 210-FZ (as amended and supplemented, entered into force on September 15, 2015)

On amendments to certain legislative acts of the Russian Federation on the protection of intellectual rights in information and telecommunication networks: Federal Law of 07.07.2013 No. 187-FZ

On amendments to certain legislative acts of the Russian Federation in connection with the improvement legal status state (municipal) institutions: Federal Law of 08.05.2010 No. 83-FZ

On education in the Russian Federation: Federal Law No. 273-FZ of December 29, 2012 (as amended on July 23, 2013)

On the protection of children from information harmful to their health and development: Federal Law of December 29, 2010 No. 436-FZ (as amended on June 29, 2015)

On the general principles of organizing local self-government in the Russian Federation: Federal Law dated 06.10.2003 No. 131-FZ (as amended and supplemented, entered into force on 15.09.2015)

On the basic guarantees of the rights of the child in the Russian Federation: Federal Law of July 24, 1998 No. 124-FZ (as amended on July 13, 2015)

On the protection of consumer rights: Law of the Russian Federation dated 07.02.1992 No. 2300-1 (as amended on 13.07.2015)

On measures for the implementation of state social policy: Decree of the President of the Russian Federation dated 07.05.2012 No. 597

Main directions public policy on the development of the sphere of culture and mass communications in the Russian Federation until 2015 and an action plan for their implementation, approved by the Government of the Russian Federation dated 01.06.2006 No. MF-P44-2462.

State program "Development of culture and tourism for 2013-2020", approved by the order of the Government of the Russian Federation dated December 27, 2012 No. 2567-r.

State Program of the Russian Federation "Information Society (2011-2020)", approved by the order of the Government of the Russian Federation dated 20.10.2010 No. 1815-r.

Federal target program"Culture of Russia (2012-2018)", approved by the decree of the Government of the Russian Federation dated 03.03.2012 No. 186.

The concept of long-term socio-economic development of the Russian Federation for the period up to 2020, approved by the order of the Government of the Russian Federation dated November 17, 2008 No. 1662-r.

Development strategy information society in the Russian Federation, approved by the President of the Russian Federation dated 07.02.2008 No. Pr-212.

Strategy innovative development Of the Russian Federation for the period up to 2020 (Innovative Russia - 2020), approved by the order of the Government of the Russian Federation dated 08.12.2011 No. 2227-r.

On the approval of the action plan "Changes in the industries social sphere aimed at increasing the efficiency of the cultural sphere (together with the "Action Plan (" road map ")" Changes in the social sectors aimed at increasing the efficiency of the cultural sphere "): Order of the Government of the Russian Federation dated December 28, 2012 No. 2606-r

Statement of the fundamentals economic activity and financing of cultural and art organizations: Resolution of the Government of the Russian Federation dated 26.06.1995 No. 609

The change that is being made to the methodology for determining the normative need of the constituent entities of the Russian Federation in social infrastructure facilities (section "Methodology for determining the normative need of the constituent entities of the Russian Federation in cultural and art objects"): Order of the Government of the Russian Federation dated November 23, 2009 No. 1767-r

Changes to the social standards and norms approved by the order of the Government of the Russian Federation of July 3, 1996 No. 1063-r: Order of the Government of the Russian Federation of 13.07.2007 No. 923-r.

Fire safety rules in the Russian Federation (approved by the RF Government Decree of 25.04.2012 No. 390).

On the approval of cross-sectoral norms of time for work performed in libraries: Resolution of the Ministry of Labor and social development Of the Russian Federation dated 03.02.1997 No. 6

On the approval of the standards for the minimum resource provision of services for rural cultural institutions (public libraries and cultural and leisure institutions): Order of the Ministry of Culture of the Russian Federation of 20.02.2008 No. 32

On the approval of the departmental list of public services (works) provided (performed) by federal state institutions under the jurisdiction of the Ministry of Culture of the Russian Federation, as the main types of activities ": Order of the Ministry of Culture of the Russian Federation No. 781 dated December 15, 2010 (as amended on December 23, 2013) )

On approval of the Procedure for recording documents that are part of the library fund: Order of the Ministry of Culture of the Russian Federation dated October 8, 2012 No. 1077

About approval Methodical recommendations on the development of performance indicators by state authorities of the constituent entities of the Russian Federation and local self-government bodies subordinate institutions culture, their leaders and employees by type of institution and main categories of workers: Order of the Ministry of Culture of the Russian Federation dated June 28, 2013 No. 920

On the selection methodology of 10 percent of book titles selected for inclusion in the National Electronic Library ": Order of the Ministry of Culture of the Russian Federation dated December 23, 2013 No. 2332

On the main provisions of the organization of a network of municipal public (public) libraries in the constituent entities of the Russian Federation: Letter of the Ministry of Culture of the Russian Federation dated 01/08/1998 No. 01-02 / 16-29

Basic provisions on the procedure for attestation of employees of cultural and art institutions: Letter of the Ministry of Culture of the Russian Federation dated 08.02.2010 No. 7790-44 / 04-ПХ

Fire safety rules for cultural institutions of the Russian Federation: put into effect by Order of the Ministry of Culture of the Russian Federation dated 01.11.1994 No. 736)

On the development of the National electronic library: Decision of the Board of the Ministry of Culture of the Russian Federation of 23.04.2014 No. 5

Model standard for the activities of a public library, approved by the Ministry of Culture of the Russian Federation (2014)

System of standards on information, librarianship and publishing. Library statistics: indicators and units of calculation GOST R 7.0.20-2014

System of standards on information, librarianship and publishing. Information and library activities, bibliography. Terms and Definitions. GOST 7.0-99

Services to the population. Terms and Definitions. GOST R 50646-94

Service quality assurance model: state standard Russian Federation. GOST R 50691-94

Preservation of documents. General requirements... GOST 7.50-2002

On librarianship: Law of the Tula Region of December 20, 1995 No. 21-ZTO (as amended by the Laws of the Tula Region of 29.11.1999 No. 161-ZTO, of 31.10.2006 No. 742-ZTO, of 07.04.2008 No. 986-ZTO, from 25.11.2008 No. 1140-ZTO, dated 14.02.2009 No. 1225-ZTO, dated 08.06.2009 No. 1286-ZTO, dated 25.02.2010 No. 1411-ZTO, dated 24.12.2010 No. 1531-ZTO, dated 18.10.2011 No. 1657-ZTO, dated 02.03.2012 No. 1725-ZTO, dated 29.05.2014 No. 2127-ZTO, dated 27.10.2014 No. 2195-ZTO)

Appendix No. 2
to the Model standard

An indicative list of paid services for municipal libraries

• Information bibliographic and reference and consulting services for users.
• Provision of services for copying, scanning, laminating texts, images.
• Electronic delivery of documents from other libraries at the request of the user.
• Payment for the return transfer of books received by the user through the MBA from other libraries.
• Independent work user on a computer with a set of free software.
• Typing on the computer (from handwritten text, from printed text, complex texts (tables, diagrams), text printout.
• Organization and implementation of paid forms of information, cultural and leisure activities on the orders of users.

Appendix No. 3
to the Model standard

Performance indicators applicable to libraries, their managers and major categories of workers

• The number of registered users.
• The volume of the library fund (thousand copies).
• Number of calls to the library (units).
• The number of new additions to the library fund (total).
• Number of inquiries, consultations for users (total).
• The number of full-text digitized documents included in the electronic library (units).
• The number of records of the electronic catalog and other databases created by the library (units).
• The number of visits to the library's website (the number of calls in stationary and remote mode of users to the electronic information resources of the library) (units).
• The level of satisfaction of residents with the quality of the provision of library services (percent).
• Share of events designed to serve the socially less protected age groups: children and adolescents, pensioners, people with disabilities, etc. (% of the total number of events held) compared to the previous year (percent).
• Having your own website and ensuring that it is kept up to date (yes / no).
• The number of cultural events (exhibitions, meetings, evenings, conferences, competitions, etc.) held by the library (units).
• The number of visitors to cultural events (units).
• Amount of funds from the provision of paid services and other income-generating activities (thousand rubles).
• The number of library employees who have undergone advanced training and (or) professional training (people).
• Participation of the library in projects, competitions, implementation of federal targeted and departmental programs (yes / no).
• Mastering and implementation of innovative methods of work by an employee (yes / no).
• Working with remote users (remote information services, Internet conferences, Internet contests, Internet projects, etc.) (yes / no).
• Effectiveness of participation in competitions, obtaining grants (yes / no).
• Publications and media coverage of the library's activities (yes / no).

Appendix No. 4
to the Model standard

Approximate minimum list of furniture

• Shelves, including for children, of various modifications (one-sided, two-sided, exhibition, etc.);
• departments of issuing and receiving books;
• bookcases;
• catalog cabinets;
• cabinets for magazines and newspapers;
• reading tables;
• discussion tables;
• chairs of various modifications;
• computer tables and chairs;
• soft armchairs, ottomans;
• information stands;
• other necessary furniture, including for serving children.

Appendix No. 5
to the Model standard

Minimum standards

number of staff by positions of library workers

Job titles

District Library System (CLS)

CBS of the city district

Urban Settlement Library

bib-ka independent

Rural library independent

Inter-Selenium Central Bank

DB (children's department)

City, settlement branch

Rural branch

City branch

Self-sustaining b-ka

Leaders

Director

Chief Accountant(in the presence of accounting)